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Reviews of Sea Latch Inn

2 out of 5
Sea Latch Inn
277 Long Beach Avenue, Rte. 1A, York Beach, ME

Reviews

7.8

Good

Rating 10 - Excellent. 373 out of 902 reviews" "
Rating 8 - Good. 253 out of 902 reviews" "
Rating 6 - Okay. 114 out of 902 reviews" "
Rating 4 - Poor. 83 out of 902 reviews" "
Rating 2 - Terrible. 79 out of 902 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic ocean view, beautiful clean new rooms
Stayed 1 night in May 2024

2/10 Terrible

Donna

Stayed 2 nights in Nov 2023
Response from Jason R Gerard - Area General Manager on Dec 30, 2023
I am sorry that you are feeling this way. Please travel safe.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 3 nights in Sep 2023

10/10 Excellent

Carolyn

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet little hotel on the ocean
I have always wanted to stay at York Beach but it gets quite pricy. The off season made it so I could afford it. That also brings fewer staff. I did not mind that I did not see any staff. Check in and check was simply done via a note on the office door. They did have an emergency number as well as a number for services. It made it feel like I owned the place. I did not see many other guests either. I sat on the balcony watching the waves drinking coffee and it was serene. If I come back in off season, I know I will be staying here again.
Stayed 5 nights in Nov 2023
Response from Jason R Gerard - Area General Manager on Dec 26, 2023
Thank you so much for sharing your experience. We are so glad you were able to settle in and enjoy your time. Visit again soon.

10/10 Excellent

Adrianna

Stayed 1 night in Dec 2023
Response from Jason R Gerard - Area General Manager on Dec 30, 2023
Thank you for being with us.

6/10 Okay

Scott

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Jason R Gerard - Area General Manager on Dec 26, 2023
Thank you for your rating. We appreciate it. Safe Travels

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, room comfort
Room104. Toilet needs fixing. Tilts when you sit on it. Carpet needs cleaning. Very comfortable though. These things happen
Stayed 1 night in Dec 2023
Response from Jason R Gerard - Area General Manager on Dec 5, 2023
Thank you so much for letting me know. I appreciate the feed back. Please visit us again soon. Safe Travels.

10/10 Excellent

Becky

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very nice, clean and spacious. The views of the Atlantic were awesome.
Stayed 2 nights in Nov 2023
Response from Jason R Gerard - Area General Manager on Nov 29, 2023
Thank you so much for being with us. We really appreciate your choice to visit us. Please visit again soon. Safe Travels.

6/10 Okay

Kandyce

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service
It smelled like marijuana a fair amount of time. The rooms were clean enough. The rugs definitely could use a deep clean and the beds weren’t very comfortable. You can’t beat the location though
Stayed 3 nights in Nov 2023
Response from Jason R Gerard - Area General Manager on Nov 28, 2023
Thank you so much for your feedback. We really appreciate it. Safe Travels

10/10 Excellent

Merrily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean, comfortable and spacious. Everything was up to date. The coffee and toiletries were well supplied. The staff was very accommodating to my needs, letting me check in early and letting me stay in the same room for 2 nights, even though I had booked two separate rooms. Beth was always upbeat, friendly and helpful.The view of the ocean was spectacular. I really enjoyed my stay at Sea Latch.
Stayed 1 night in Nov 2023
Response from Jason R Gerard - Area General Manager on Nov 27, 2023
Thank you so much for being with us. We are thrilled you were able to enjoy your time with us and appreciate your kind words. Please visit us again soon. Safe Travels.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely refurbished room, great location.
Stayed 1 night in Nov 2023
Response from Jason R Gerard - Area General Manager on Nov 28, 2023
Thank you for being with us. We really appreciate it.

10/10 Excellent

Kwonswayla

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the beach
Stayed 2 nights in Nov 2023
Response from Jason R Gerard - Area General Manager on Nov 24, 2023
Thank you so much for being with us. We really appreciate you. Safe Travels.

10/10 Excellent

Merrily

Stayed 1 night in Nov 2023
Response from Jason R Gerard - Area General Manager on Dec 26, 2023
Thank you so much for being with us. We really appreciate you. Safe Travels

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent.
Stayed 1 night in Nov 2023
Response from Jason R Gerard - Area General Manager on Nov 13, 2023
Thank you so much for being with us. We really appreciate you. Safe Travels.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Sea Latch Inn
Stayed 3 nights in Nov 2023
Response from Jason R Gerard - Area General Manager on Nov 9, 2023
Thank you so much for being with us. We really appreciate you. safe Travels

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Need ed more towels in the room.
Stayed 2 nights in Nov 2023
Response from Jason R Gerard - Area General Manager on Nov 9, 2023
Thank you for being with us. We really appreciate you. Safe Travels.

8/10 Good

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They did a really nice job upgrading the room and redoing the bathrooms, they are very cozy. Every room has a partial sea view from the side balcony, and it is right on Long Sands beach. The only issues are being a bit noisy, beds a bit hard, and having to be careful of traffic rushing through the parking area (not the fault of the establishment). Overall a very pleasant and economical, stay.
Stayed 1 night in Nov 2023
Response from Jason R Gerard - Area General Manager on Nov 9, 2023
Thank You so much for being with us. We really appreciate you and hope to see you again soon. Safe Travels

6/10 Okay

Kelly

Travelled with family and small children, Travelled with pets
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I’m sure since it was off season things aren’t kept up with the same but we had a much better experience over the summer. There was hair in the shower and drain that hadn’t been cleaned and the towels didn’t all look clean.
Stayed 1 night in Nov 2023
Response from Jason R Gerard - Area General Manager on Nov 6, 2023
Thank you for your feedback. We appreciate it. Safe Travels

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jason R Gerard - Area General Manager on Nov 4, 2023
Thank you so much for your high rating. We appreciate your being with us. Please visit us again soon. Safe Travels.

6/10 Okay

Beth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The checkin was super easy, the room was very nice, clean and comfortable.. very nice.. the only problem I had was late at night there was a big bang from the floor above me and then lots of noise of someone banging around and some kind of motor like a hot tub or jacuzzi jets running off and on most of the night.. with the noises from above I didn’t get much sleep.. but otherwise was very nice..
Stayed 1 night in Oct 2023
Response from Jason R Gerard - Area General Manager on Nov 2, 2023
Thank you so much for sharing your recent experience. I am sorry that your experience did not meet your expectations. We really appreciate the feedback. Safe Travels

8/10 Good

Felicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great minor issues
Only negative the fridge was so loud and the shower curtain moldy. Otherwise still 4 stars
Stayed 2 nights in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 30, 2023
thank you so much for your feedback. We appreciate it. SAfe Travels.

6/10 Okay

sarah

Stayed 1 night in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 31, 2023
Thank you for being with us. We appreciate you. We are sorry that your experience did not meet your expectation. We would love to learn more. Safe Travels.

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, room was clean and location is great!!!
Stayed 1 night in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 29, 2023
Thank you so much for your feedback. We are so glad to hear that you were able to enjoy your time with us. Please visit us again soon. Safe Travels.

8/10 Good

Mary

Liked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 29, 2023
Thank you so much for being with us. We really appreciate you. Safe Travels.

4/10 Poor

Alina

Stayed 1 night in Oct 2023
Response from Jason R Gerard - Area General Manager on Nov 17, 2023
I am sorry that you are feeling this way about your time with us. Safe Travels

4/10 Poor

Brian

Disliked: Staff & service, room comfort
Horrible experience
Horrible experience. No heat, the lights outside the door were like the sun shining in all night long. (Photo included) The curtains on the storm door did little to keep that light out. I woke at 2:30am and thought it was morning. Stayed a week and not ince did they service the room. The showers have no shelves so all your soap and shampoo has to go on the shower floor. No dressers. Small smart tv with no service, just a roku. We had to sign into our netflix account. There’s a swastika out front on the fake fire pit. Never again. To bad that great location is ruined by a completely garbage experience.
Stayed 7 nights in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 26, 2023
Thank you so much for your feedback. Certainly not the experience we would want you to have. I have shared your comments with the property team. We really appreciate you and your feedback and hope to see you again in the future. We continue to work hard to update and improve the property to create the best guest experience possible. Safe Travels.

6/10 Okay

Alicia

Stayed 1 night in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 26, 2023
Thank you for bein with us, we really appreciate you. Safe Travels.

6/10 Okay

JoAnne

Travelled with family
Disliked: Property conditions & facilities
Upon entering the room there was an overwhelming odor of chlorine bleach. Due to the temps leaving the room open was not an option.
Stayed 2 nights in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 23, 2023
I am sorry that your experience did not meet your expectations. Safe Travels

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room... very clean. Hotel was quiet. To me, the beds were a bit hard but overall ok. I didn't like that even though we had the "do not disturb" sign on the door, they still came into our room while we were out & cleaned.
Stayed 2 nights in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 23, 2023
Thank you for sharing your experience. We appreciate you. Safe Travels

8/10 Good

Shelly

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful view but no manager available
Loved our ocean front view. We had an issue with loud guests and the on call manager told us there was no one to help with the problem.
Stayed 1 night in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 22, 2023
Thank you so much for your feedback. A manager was available, however, the property does not operate 24 hours per day, so our Manager on Duty is available for emergencies. Thank you again for being with us and for your feedback. Safe Travels.

10/10 Excellent

Cathy

Stayed 1 night in Oct 2023
Response from Jason R Gerard - Area General Manager on Nov 13, 2023
Thank you so much for being with us. We really appreciate it. SAfe Travels.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 day getaway
Everything was excellent except for not being able to access local channels on tv and testing of fire alarm.
Stayed 2 nights in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 19, 2023
Thank you so much for being with us. We appreciate you and your feedback. Safe Travels.

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Jason R Gerard - Area General Manager on Oct 18, 2023
I am very sorry that you are feeling this way about your experience, You are welcome to reach out to us on property at any time. Safe Travels

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in on Friday and stayed till monday. Not once did we get house keeping?????? Had to request clean towels. No house keeping at all. Why??????
Stayed 3 nights in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 17, 2023
Housekeeping is available upon request the day before. It is not offered daily. Thank You. Safe Travels.

10/10 Excellent

jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 17, 2023
Thank you so much for being with us. We really appreciate you. Safe Travels.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was awesome with exception was missing a coffee pot n shower was small n needed a bigger curtain for sliding glass door
Stayed 1 night in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 17, 2023
Thank you so much for your feedback. We really appreciate it. Safe Travels

2/10 Terrible

Sharon

Stayed 3 nights in Oct 2023
Response from Jason R Gerard - Area General Manager on Nov 5, 2023
I am sorry that your experience did not meet your expectations. Safe Travels.

8/10 Good

NICOLE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great! Staff was great! Currently working on some upgrades.
Stayed 2 nights in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 16, 2023
Thank you so much for sharing your recent experience with us. We are so glad you were able to settle in and enjoy your time with us. We really appreciate you. Safe Travels.

2/10 Terrible

Steve

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived and our room had no heat. After complaining we were told that none of the summer rooms have heat. We were never told this and it is not in there advertising. It was 50 degrees in the room. We asked for blankets and they denied us and said they would refund us in the morning. We couldnt use any of the room because we were freezing. We had to sleep in all our clothes with our coats on and were still freezing. The next day they refused the refund they said they would give. I highly recommend you don't stay here. Upon examination of state tenant laws, it does not seem like they meet the legal requirements by the state of Massuchusets for the minimum rental property heating requirements.
Stayed 1 night in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 15, 2023
Thank you for sharing your recent experience with us. I am sorry that your experience did not meet your expectations. The "requirements" you sent do not apply to the State of Maine, all rooms in the hotel meet all occupancy standards and requirements for occupancy. Again, I am sorry that you are feeling this way. Safe Travels

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Would recommend.
Stayed 1 night in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 15, 2023
Thank you so much for being with us. We appreciate you. Safe Travels.

2/10 Terrible

ed

Stayed 2 nights in Oct 2023
Response from Jason R Gerard - Area General Manager on Nov 4, 2023
I am sorry that your experience did not meet your expectations. Safe Travels

8/10 Good

Karol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stairs to the 2nd floor were steep and not very wide or deep. We weren't able to change to ground level. The room was newly renovated and comfortable. The only thing missing was a rack for hanging clothes which could be very annoying if you brought clothes that needed to be hung up or even jackets.
Stayed 1 night in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 13, 2023
Thank you so much for your feedback, we really appreciate it. Safe Travels

4/10 Poor

Kimberly

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The carpets were pet stained and needed to be vacuumed. The hallways needed vacuuming too.
Stayed 2 nights in Sep 2023
Response from Jason R Gerard - Area General Manager on Oct 13, 2023
Thank you for your feedback, we really appreciate it. I am sorry that your experience did not meet your expectations. Safe Travels

4/10 Poor

Maude-Émilie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The location is amazing, the beach is easy to access. Sadly, no one was here when we arrived for check-in. The hotel left a few keys in a locked box for the people who didn’t check-in yet, but the code to open the box was right beside it. It could’ve really easy for someone to just steal the cards and then we’d have to call the number for emergencies trying to reach someone. The rooms are clean and the price is worth it, we were just a little disappointed for check-in.
Stayed 1 night in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 13, 2023
Thank you for your feedback. Safe Travels

8/10 Good

Joan

Liked: Cleanliness, property conditions & facilities
room was nicely updated. Only con was maybe letting guests know you wouldn’t be changing towels/washcloths except after 3 days.
Stayed 3 nights in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 11, 2023
Thank you so much for your feedback we appreciate it. Items can be requested from the front desk at any time. Thank you again. Safe Travels

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Room. Great Ocean View. Clean. Quiet. Friendly staff!
Stayed 6 nights in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 11, 2023
Thank you much for sharing your experience. I am very glad to hear that you were able to settle in and enjoy your time with us. We really appreciate it. Safe Travels

10/10 Excellent

Louise, quebec

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 3 days stay at this property during CanadianThanksgiving weekend ,still under renovation, good value for the price , lovely beach front , clean pool , great beds , I recommend !
Stayed 3 nights in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 11, 2023
thank you so much for your feedback. We will continue to do our best to bring a great product and a great experience. Please visit us again soon. Safe Travels.

10/10 Excellent

Hailey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 11, 2023
Thank you so much for being with us. We really appreciate it. Please visit again soon. Safe Travels.

4/10 Poor

Sarah

Travelled with family
Disliked: Room comfort
Unacceptable accommodations
We booked a standard king bed and ended up in one of their “cottages” called the barn. Was 2 story with. Bunk bead with trundle bed twins a twin bed and then a double bed. Unacceptable. We had just travelled from my daughter wedding Thursday in NC and were exhausted where we just dealt with it. I have no idea if it cost more or less than what I paid for it! Very disappointed. I’m top of that there were no batteries in the smoke detector and no heat and no TV.… or it did t work! So NOT HAPPY! And we were told people were changing rooms before we got there so we obviously lost our room!
Stayed 2 nights in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 11, 2023
Thank you so much for sharing your recent experience with us. I am sorry that your experience did not meet your expectations. The TV does in fact work, maintenance checked the TV after your departure and it working fine. The only reason your room type was changed, was that we needed to deal with a couple of maintenance issue in one of the buildings, that was not going to be completed on time. I'm so glad we chose to upgrade several guests, such as yourself, rather that cancel the reservations and allow expedia to relocate those guests affected. Thank you again safe travels.

8/10 Good

Jennifer M

Stayed 3 nights in Oct 2023
Response from Jason R Gerard - Area General Manager on Oct 31, 2023
Thank you for being with us. We really appreciate you and hope to see you again soon. Safe Travels.