The Grand Ho Tram Strip, Phuoc Thuan, Ba Ria, Xuyen Moc
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I have been to the grand several times, but this was perfect. Everything was at the highest level and the staff were amazing.
5th time visiting and the best so far.
Thanks you
Amazing property. Amazing food and excellent customer service. The staff was amazing. Highly recommend staying here
Beach is spotless and the pools are beyond clean and refreshing
Timothy
Stayed 1 night in Sep 2023
Response from Ngan Le - Quality Assurance Manager on Oct 20, 2023
Dear Timothy,Thank you so much for taking your precious time to share with us your experience at Holiday Inn Resort Ho Tram Beach. We are so delighted to know you have enjoyed your stay and much appreciate your positive feedback regarding the facilities, food and services. They are definitely encouraging us to continuously deliver the best service to our guests. Once again, thank you for choosing Holiday Inn Resort Ho Tram Beach and we look forward to welcoming you and your family back one day soon. Sincerely, Ngan Le Quality Assurance Manager
10/10 Excellent
Anna
Aug 9, 2023
Anna
Stayed 2 nights in Aug 2023
Response from Ngan Le - Quality Assurance Manager on Oct 20, 2023
Dear Anna,Thank you for taking the time to provide feedback about your recent stay at Holiday Inn Resort Ho Tram Beach. We are very pleased to receive your positive feedback for the experience at our Resort. We hope you and your family had a relaxing and satisfying stay here. Once again, thank you for choosing Holiday Inn Resort Ho Tram Beach and we look forward to welcoming you and your family back in the near future. All the best, Ngan Le Quality Assurance Manager
10/10 Excellent
JUN
Jul 27, 2023
JUN
Stayed 1 night in Jul 2023
Response from Ngan Le - Quality Assurance Manager on Oct 20, 2023
Dear JUN,Thank you for taking the time to rate your stay at Holiday Inn Resort Ho Tram Beach. We are very pleased to receive your positive feedback for the experience at our Resort. We hope you and your family had a relaxing and satisfying stay here. Once again, thank you for choosing Holiday Inn Resort Ho Tram Beach and we look forward to welcoming you and your family back in the near future. All the best, Ngan Le Quality Assurance Manager
10/10 Excellent
kyung sun
Jul 4, 2023
kyung sun
Stayed 2 nights in Jul 2023
Response from Ngan Le - Quality Assurance Manager on Oct 20, 2023
Dear Kyung sun,Thank you for taking your precious time to rate your stay at Holiday Inn Resort Ho Tram Beach! We are delighted to know that you had a relaxing time here. Your positive rating will definitely encourage us to continuously deliver the best service to our guests. Once again, thank you for staying with us and we look forward to welcoming you back soon. Sincerely, Ngan Le Quality Assurance Manager
Response from Ngan Le - Quality Assurance Manager on Oct 20, 2023
Dear Eric,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort. We are delighted to know that you and your family had a great time here. Your kind rating will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely, Ngan Le Quality Assurance Manager
10/10 Excellent
Phu
Travelled with family, Travelled with family and small children
I love this 5 star resort. Staff are friendly and attentive. Will come back.
Phu
Stayed 1 night in May 2023
Response from Ngan Le - Quality Assurance Manager on Oct 20, 2023
Dear Phu,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort. We are delighted to know that you and your family had a great time here. Your positive feedback will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely, Ngan Le Quality Assurance Manager
10/10 Excellent
hyungdo
May 2, 2023
hyungdo
Stayed 3 nights in Apr 2023
Response from Ngan Le - Quality Assurance Manager on Oct 20, 2023
Dear Hyungdo,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort. We are delighted to know that you and your family had a great time here. Your kind rating will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely, Ngan Le Quality Assurance Manager
10/10 Excellent
HUY
Mar 23, 2023
HUY
Stayed 2 nights in Mar 2023
Response from Ngan Le - Quality Assurance Manager on Oct 20, 2023
Dear Huy,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort. We are delighted to know that you and your family had a great time here. Your kind rating will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely, Ngan Le Quality Assurance Manager
10/10 Excellent
Chung
Mar 5, 2023
Chung
Stayed 1 night in Mar 2023
Response from Ngan Le - Quality Assurance Manager on Oct 20, 2023
Dear Chung,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort. We are delighted to know that you and your family had a great time here. Your kind rating will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely, Ngan Le Quality Assurance Manager
10/10 Excellent
Mark
Feb 24, 2023
Mark
Stayed 1 night in Feb 2023
Response from Ngan Le - Quality Assurance Manager on Oct 20, 2023
Dear Mark,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort. We are delighted to know that you and your family had a great time here. Your kind rating will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely, Ngan Le Quality Assurance Manager
10/10 Excellent
Morten A
Feb 15, 2023
Morten A
Stayed 4 nights in Feb 2023
Response from Ngan Le - Quality Assurance Manager on Oct 20, 2023
Dear Morten A,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort. We are delighted to know that you and your family had a great time here. Your kind rating will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely, Ngan Le Quality Assurance Manager
My mother and I had a wonderful time at Holiday Inn Ho Tram beach. Staffs are very polite, friendly, and professional. Food is delicious! I would recommend this resort to anyone!
Hanh
Stayed 2 nights in Feb 2023
Response from Ngan Le - Quality Assurance Manager on Oct 20, 2023
Dear Hanh,It is pleased to see you and your mom had amazing stay with us and thank you for taking your precious time to share your feedback at Holiday Inn Resort Ho Tram Beach. Your positive feedback will definitely encourage us to continuously deliver the best service to our guests. Once again, thank you for choosing Holiday Inn Resort Ho Tram Beach and we look forward to welcoming you and your family back one day soon. Sincerely, Ngan Le Quality Assurance Manager
10/10 Excellent
Hoang
Jan 28, 2023
Hoang
Stayed 1 night in Jan 2023
Response from Ngan Le - Quality Assurance Manager on Oct 20, 2023
Dear Hoang,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort. We are delighted to know that you and your family had a great time here. Your kind rating will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely, Ngan Le Quality Assurance Manager
Love everything about this hotel. Friendly staff, impeccable services and beautiful resort. Came here 10 days ago, love it so much and here again for a few more days. Love everyone at the breakfast buffet and look forward to the best breakfast buffet ever and see everyone happy smiling faces. Will definitely comeback every time I am in Vietnam. Thank you for making my stay do special and memorable.
Thu
Stayed 2 nights in Nov 2022
Response from Ngoc Vu - Quality Assurance Manager on Dec 2, 2022
Dear Thu,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort.We are delighted to know that you and your family had a great time here. Your compliments for the resort facilities, staff performance and food quality will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.All the best,Ngoc Vu - Quality Assurance Manager
This property was very nice. The staff was nice as well. I believe it was listed as 5 stars. Although i need to mention some flaws. We stay in the 2 bedroom sweet, and it lacked the cleanliness of a 5 star Hotel.. i got stuck in one of the two bathrooms for 20 minutes. And the last problem.. The door to the privae toilet beeded repair as the seal was coming off.. These simple expectations were not met. The room, food, and drinks are very expensive. To be expected in a 5 star hotel. No excuse for those little i mentioned to be a part of my experience there.. Thanks
Larry
Stayed 1 night in Sep 2022
Response from Ngoc Vu - Quality Assurance Manager on Sep 14, 2022
Dear Larry,Greetings from Holiday Inn Resort Ho Tram Beach!Thank you for taking the time to write us a review about your stay at Holiday Inn.We hope you and your family had a relaxing time here.We also would like to express our sincere apology for not meeting your expectation in terms of room facilities and cleanliness, which we will definitely take it seriously to improve our service in the future.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely,Ngoc Vu - Quality Assurance Manager
I had a great stay with my family. The hotel is newly built with fantastic design, Kid theme rooms are very amazed and the kid enjoy a lot during the stay. There are a lot of activities within the resort: cinema, live music, kid play ground, kid pools that not only my kids, but all of family members enjoyed and definitely would be my first choice when I come back to Ho Tram
Tran
Stayed 2 nights in Jul 2022
Response from Ngoc Vu - Quality Assurance Manager on Aug 20, 2022
Dear Tran,Greetings from Holiday Inn Resort Ho Tram Beach!Thank you for taking the time to write us a review about your stay at Holiday Inn.We are delighted to know that you and your family had a relaxing time here.Your positive feedback resort facilities will definitely encourage us to continuously deliver the best service to our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely,Ngoc Vu - Quality Assurance Manager
It would be nice to add more staffs to help out to upload and unload bags.
VINCENT
Stayed 1 night in Jun 2022
Response from Ngoc Vu - Quality Assurance Manager on Jul 2, 2022
Dear Vincent,
Greetings from Holiday Inn Resort Ho Tram Beach!
Thank you for taking the time to write us a review about your stay with us.
We hope you and your family had a great time here.
We also appreciate your feedback for the bell service, which we will take it seriously to improve our service in the future.
Once again, thank you for staying with us and we look forward to welcoming you back soon.
Sincerely,
Ngoc Vu - Quality Assurance Manager
10/10 Excellent
Phu
Travelled with family, Travelled with family and small children
Clean, close to the beach, swimming pools, facilities, staff services are excellent.
Phu
Stayed 1 night in May 2022
Response from Ngoc Vu - Quality Assurance Manager on Jun 23, 2022
Dear Phu,
Greetings from Holiday Inn Resort Ho Tram Beach!
Thank you for taking the time to write us a review about your stay with us.
We are delighted to know that you had a relaxing time here.
Your positive feedback for Resort cleanliness, facilities, and staff performance will definitely encourage us to continuously deliver the best service to our guests.
Once again, thank you for staying with us and we look forward to welcoming you back soon.
Sincerely,
Ngoc Vu - Quality Assurance Manage
Beautiful and hygiene! It was a bit difficult to adjust temperature of the water from shower. (Quite hot because we have infant) other than that it was more than wonderful stay:) thank you
Airi
Stayed 1 night in Oct 2023
Response from Ngan Le Quality Assurance Manager on Oct 20, 2023
Dear Airi,Thank you for taking your precious time to provide the feedback about your experience at Holiday Inn Resort Ho Tram Beach. We appreciate your comments regarding hot water condition and apologize for the inconvenience caused to you. Your concern will be look deeply by the hotel management for better improvement in the nearest future.Once again, thank you for choosing Holiday Inn Resort Ho Tram Beach and we look forward to welcoming you and your family back one day soon.Warmest Regards, Ngan Le Quality Assurance Manager
10/10 Excellent
Bastian Jean Henri
Travelled with family, Travelled with family and small children
Everything is perfect. A lot of coffee shops, restaurants. The shuttle bus is free from Ho chi minh to hotel.
Bastian Jean Henri
Stayed 2 nights in Sep 2023
Response from Ngan Le - Quality Assurance Manager on Oct 20, 2023
Dear Bastian Jean Henri,It is pleased to see you had amazing stay with us and thank you for taking your precious time to share your positive feedback at Holiday Inn Resort Ho Tram Beach. Your positive feedback will definitely encourage us to continuously deliver the best service to our guests. Once again, thank you for choosing Holiday Inn Resort Ho Tram Beach and we look forward to welcoming you and your family back one day soon. Sincerely, Ngan Le Quality Assurance Manager
Response from Ngan Le - Quality Assurance Manager on Oct 20, 2023
Dear Kentaro,It is pleased to see you had amazing stay with us and thank you for taking your precious time to share your positive feedback at Holiday Inn Resort Ho Tram Beach. Your positive feedback will definitely encourage us to continuously deliver the best service to our guests. Once again, thank you for choosing Holiday Inn Resort Ho Tram Beach and we look forward to welcoming you and your family back one day soon. Sincerely, Ngan Le Quality Assurance Manager
6/10 Okay
kyungsu
Sep 5, 2023
kyungsu
Stayed 2 nights in Sep 2023
Response from Ngan Le - Quality Assurance Manager on Oct 24, 2023
Dear Kyungsu,Thank you for taking your precious time to rate about your stay at Holiday Inn Resort Ho Tram Beach. I would like to start by apologizing to you for not meeting your expectations at some points which we should have been noticed. We strive to make each stay as pleasant and comfortable as possible. Therefore, we hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Ngan Le Quality Assurance Manager
Nytt, fräsch, fin utsikt, god mat, mkt bra service. Sängen lite hård. Annars allting var perfekt
Vivian
Stayed 2 nights in Jul 2023
Response from Ngan Le - Quality Assurance Manager on Oct 20, 2023
Dear Vivian,Thank you so much for taking your precious time to share with us your experience at Holiday Inn Resort Ho Tram Beach. We are so delighted to know you have enjoyed your stay and much appreciate your positive feedback regarding facilities, food and services. Always proud to hear that.On the other notes, please accept our apology for the bed which was not as your expectation. We definitely take note for better improvement. Once again, thank you for choosing Holiday Inn Resort Ho Tram Beach and we look forward to welcoming you and your family back one day soon. Sincerely, Ngan Le Quality Assurance Manager
8/10 Good
TAIHYUN
Jun 19, 2023
TAIHYUN
Stayed 1 night in Jun 2023
Response from Ngan Le - Quality Assurance Manager on Oct 20, 2023
Dear TAIHYUN,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort. We are delighted to know that you and your family had a great time here with us.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely, Ngan Le Quality Assurance Manager
Chambre Proprement, service excellent, environnement sympathique , les séjours en famille agréablement
Verified traveller
Stayed 1 night in Apr 2023
Response from Ngan Le - Quality Assurance Manager on Oct 20, 2023
Dear Anonymous,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort. We are delighted to know that you had a great time here with us. Your kind rating will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely, Ngan Le Quality Assurance Manager
Response from Ngan Le - Quality Assurance Manager on Oct 20, 2023
Dear JINSEON,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort. We are delighted to know that you and your family had a great time here. Your kind rating will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely, Ngan Le Quality Assurance Manager
Response from Ngoc Vu - Quality Assurance Manager on Jan 1, 2023
Dear Mr./Ms. Takeshi,Greetings from Holiday Inn Resort Ho Tram Beach!Thank you for taking the time to write us a review about your stay at Holiday Inn.We are delighted to know that you had a relaxing time here.Your positive feedback will definitely encourage us to continuously deliver the best service to our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely,Ngoc Vu - Quality Assurance Manager
10/10 Excellent
Huyen
Dec 15, 2022
Huyen
Stayed 1 night in Dec 2022
10/10 Excellent
Dohun
Nov 13, 2022
Dohun
Stayed 3 nights in Nov 2022
Response from Ngoc Vu - Quality Assurance Manager on Dec 2, 2022
Dear Dohun,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort.We are delighted to know that you and your family had a great time here. Your kind rating will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.All the best,Ngoc Vu - Quality Assurance Manager
The swimming pool is spacious. It's so nice for kids to play. The room is big. But the mattress on the bunk bed is too hard. The restaurant menu is not diverse.
sujung
Stayed 2 nights in Oct 2022
4/10 Poor
Se hee
Oct 17, 2022
Se hee
Stayed 1 night in Oct 2022
10/10 Excellent
YIN-CHEN
Oct 12, 2022
YIN-CHEN
Stayed 2 nights in Oct 2022
Response from Ngoc Vu - Quality Assurance Manager on Oct 20, 2022
Dear Yin-Chen,Greetings from Holiday Inn Resort Ho Tram Beach!Thank you for taking the time to write us a review about your stay at Holiday Inn.We are delighted to know that you had a relaxing time here.Your positive feedback will definitely encourage us to continuously deliver the best service to our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely,Ngoc Vu - Quality Assurance Manager
Response from Ngoc Vu - Quality Assurance Manager on Oct 20, 2022
Dear Goran,Greetings from Holiday Inn Resort Ho Tram Beach!Thank you for taking the time to write us a review about your stay at Holiday Inn.We are delighted to know that you had a relaxing time here.Your positive feedback will definitely encourage us to continuously deliver the best service to our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely,Ngoc Vu - Quality Assurance Manager