Lobby

Reviews of Days Inn by Wyndham Wrightstown McGuire AFB/Bordentown

3 out of 5

Reviews

6.2
Rating 10 - Excellent. 37 out of 117 reviews" "
Rating 8 - Good. 12 out of 117 reviews" "
Rating 6 - Okay. 18 out of 117 reviews" "
Rating 4 - Poor. 20 out of 117 reviews" "
Rating 2 - Terrible. 30 out of 117 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Rupen

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not at all good experience. Rooms had dirty smell. When complained, the manager looked around for other empty rooms physically with master key. He opened three rooms which were already occupied. He couldn't figure out which rooms are empty from the system. He agreed that rooms had strong smell and blamed on previous customers. Waited about 45 minutes to resolve from 12am to 12:45. He then ended up offering two separate rooms with lesser smell with single bed. So i had to separate out family. Rooms neither had shampoo nor soap in dispensers. There was no phone in rooms either to connect with front desk staff. Multiple rooms had large music on with open doors. Stairs were not clean either which took us to second floor. Breakfast area had similar issues. We left early in morning without having it.
Stayed 1 night in May 2024

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
bathroom and beds need some major updating along with newer renovations
Stayed 1 night in May 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 6 nights in Apr 2024

6/10 Okay

Jaime

Travelled with group
Liked: Cleanliness
Near base.
Stayed 1 night in Feb 2024

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Brandon

Stayed 2 nights in Mar 2024

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely unsafe. There was trash all over the place. All trash receptacles outside were overflowing with empty beer, taking up space at stairwells. The flooring in the room was pealing up causing a serious tripping hazard. We were not impressed with this property to the point were we checked out that night. There were other people checking out that were not happy with the quality as well. I would like to receive a refund due to the inconvenience of having to locate another place to stay!!
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It had its ups and downs but the beds were comfy and it was easily accessible. There was a bowling alley within walking distance where we could take the kids.
Stayed 2 nights in Apr 2024

8/10 Good

Julianna, Hamilton

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Ian

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The floors, bathroom, bedding, and countertops were very dirty
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cozy hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Brandyon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel could be ALOT MORE CLEANER NOTHING WAS CLEAN AS OF LINEN AND BATHROOM NEEDED EXTRA CLEANNESS
Stayed 2 nights in Apr 2024

2/10 Terrible

Alexandre

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked multiple rooms, my bed sheets was not changed had womans hair on it, the other persons room they gave them a room which already had a person there and he went to complain, and then took me 1hour to check in because they were all confused l.
Stayed 1 night in Apr 2024

10/10 Excellent

Julianna, Hamilton

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Colby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to restaurants and Dollar General. Nice and clean room!
Stayed 1 night in Apr 2024

4/10 Poor

Thea, Southampton

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Thee price of the room may be affordable, but unfortunately, the amenities provided are not worth the money. The room itself is quite basic, but my specific room had several issues: a broken heater, broken refrigerator, limited-channel TV, and a bed. Furthermore, there was no phone available to call the office for assistance. The worst part of my stay was the absence of hot water.
Stayed 1 night in Mar 2024

10/10 Excellent

Shmuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2024
Response from GM on Mar 4, 2024
Dear Shmuel, We are thrilled to hear that you found our hotel to be a great place! We strive to provide a wonderful experience for all of our guests and it's gratifying to know we succeeded in your case. We eagerly look forward to welcoming you back for another memorable stay. Thank you once again for your positive review!Warm regards,Hotel Management

6/10 Okay

Kevin

Travelled with partner
Disliked: Staff & service, amenities
Manager needs to work on customer service
Response from GM on Mar 2, 2024
Dear Kevin,Thank you for taking the time to share your feedback. We're sorry to hear that your experience at our hotel didn't live up to your expectations. We strive to provide excellent service and we value your opinion greatly. Your comments will be shared with our management team as a means to improve our customer service. We hope you'll give us another opportunity to serve you better in the future. Warm regards,Hotel Management

6/10 Okay

Michael

Stayed 1 night in Feb 2024
Response from GM on Mar 21, 2024
Dear Michael, Thank you for your rating. We're sorry to see that we didn't fully meet your expectations during your stay. We would greatly appreciate the opportunity to understand how we can improve. Please feel free to share any specific feedback with us. We hope to have the pleasure of welcoming you back soon. Warm regards,Hotel Management

10/10 Excellent

Vakhtang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Feb 2024
Response from GM on Feb 29, 2024
Dear Vakhtang, Thank you for taking the time to share your positive feedback. We're delighted to hear you had a very good experience at our hotel. We look forward to welcoming you back in the future for another wonderful stay. Warm regards,Hotel Management

4/10 Poor

JENNIFER

Stayed 2 nights in Feb 2024
Response from GM on Mar 20, 2024
Dear Jennifer,Thank you for taking the time to share your feedback. We deeply regret to hear that your recent stay didn't meet your expectations. We hope you'll give us another chance to serve you better and deliver the exceptional experience we're known for.Warm regards,Hotel Management

8/10 Good

hannah

Travelled with family
Liked: Cleanliness, staff & service
good stay over all
there was roaches but only seen them the first night of our stay, they are getting taken care of. it was very nice inside comfortable and the glass walk in shower was great and not expected!
Stayed 2 nights in Feb 2024
Response from GM on Feb 20, 2024
Dear Hannah,Thank you for your feedback and for choosing our hotel for your stay. We're pleased to hear you enjoyed the comfort and unexpected luxuries of our establishment. We sincerely apologize for the inconvenience you experienced on your first night. Rest assured, we're continuously working on our pest control measures to ensure a pleasant stay for all our guests. We look forward to the opportunity of serving you again in the future.Warm regards,Hotel Management

8/10 Good

Joanna

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from GM on Feb 17, 2024
Dear Joanna, Thank you for choosing our hotel. We're delighted to know you had a positive experience with us. Your feedback is valuable and will be used to enhance our services. We look forward to welcoming you back soon.Warm regards,Hotel Management

8/10 Good

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from GM on Feb 14, 2024
Dear Donna,Thank you for taking the time to share your experience at our hotel. Your feedback is invaluable to us and we're committed to making your next stay even more enjoyable. We look forward to welcoming you back soon.Warm regards,Hotel Management

10/10 Excellent

Vakhtang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Feb 2024
Response from GM on Feb 9, 2024
Dear Vakhtang,Thank you for your 5-star review! We're thrilled to know that you had a very good experience at our hotel. It's feedback like yours that inspires us to strive for excellence. We look forward to welcoming you back soon for another wonderful stay.Best Wishes,Hotel Management

10/10 Excellent

Jasmiz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on Jan 22, 2024
Dear Jasmiz,Thank you for choosing our hotel and taking the time to share your positive feedback with a 5/5 rating. We are thrilled to know that you had a fantastic experience during your stay. It's our pleasure to provide excellent service and meet your expectations. We look forward to welcoming you back for another enjoyable visit.Warm regards,Hotel Management

4/10 Poor

Naija

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on Jan 19, 2024
Dear Naija,Thank you for providing us with your valuable feedback. We deeply regret if you had an experience that met below your expectations at our hotel. We endeavor to provide our guests with a delightful stay, and it appears we missed the mark this time. We sincerely hope you would give us another opportunity to serve you better in the future.Warm Regards,Hotel Management

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on Jan 14, 2024
Dear James,Thank you for taking the time to rate your experience with us! We're delighted to see your perfect score of 5/5. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another excellent stay in the future.Warm regards,Hotel Management

10/10 Excellent

Erin

Stayed 1 night in Jan 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on Jan 8, 2024
Dear Sharon,Thank you for choosing to stay with us and for taking the time to share your positive feedback! We're thrilled to hear you had a 5-star experience. If you ever have any suggestions or specific comments, feel free to share. We appreciate your support and hope to welcome you back for another excellent stay.Warm regards,Hotel Management

10/10 Excellent

Sharon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on Dec 31, 2023
Dear Sharon,Thank you for choosing our hotel for your stay and for giving us a perfect rating! We're delighted to hear that you had a wonderful experience. If you have any specific feedback or suggestions in the future, feel free to share. We appreciate your support and hope to welcome you back for another exceptional stay.Warm regards,Hotel Management

10/10 Excellent

Shmuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place
Stayed 2 nights in Dec 2023
Response from GM on Dec 25, 2023
Dear Shmuel,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be a nice and quiet place. Creating a peaceful environment for our guests is a top priority, and we're glad we could meet your expectations. We hope to welcome you back for another enjoyable stay.Best regards,Hotel Management

6/10 Okay

Kathy

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on Dec 18, 2023
Dear Kathy,Thank you for taking the time to provide feedback on your recent stay. We appreciate your input, and if there are specific areas where we can improve to enhance your experience, please let us know. We value your feedback and look forward to the opportunity to welcome you back for an improved stay in the future.

6/10 Okay

Gene

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The stairs to the 2nd floor where horrible and unsafe
Stayed 1 night in Dec 2023
Response from GM on Dec 17, 2023
Dear Gene,We appreciate your feedback regarding the stairs. Your safety and comfort are our priorities, and we apologize for any inconvenience you experienced. We will promptly address the issue to ensure the stairs meet safety standards. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with an improved experience in the future.

10/10 Excellent

Katrina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and friendly very welcoming
Stayed 1 night in Dec 2023
Response from GM on Dec 11, 2023
Dear Katrina,We are delighted to hear that you found your stay comfortable and enjoyed our friendly atmosphere. Creating a welcoming experience for our guests is our top priority. We appreciate your positive comments and look forward to welcoming you back for another pleasant stay.

6/10 Okay

Doreen

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from GM on Dec 5, 2023
Dear Doreen,Thank you for choosing our service and providing feedback. We appreciate your 4/5 rating. Your input is invaluable as we strive to enhance our guest experience. We hope to welcome you again soon for an even better stay.

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in Nov 2023
Response from GM on Nov 30, 2023
Dear Joseph,Thank you for sharing your feedback with us. We appreciate your input, and we will use it to improve our services. If you have any additional comments or concerns, please feel free to share. We hope to have the opportunity to welcome you back for a better experience in the future.

10/10 Excellent

Shmuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place
Stayed 2 nights in Nov 2023
Response from GM on Nov 29, 2023
Dear Shmuel,Thank you for your kind words! We're delighted to hear that you found our place to be great. If there's anything specific you enjoyed or if you have any suggestions, please feel free to share. We look forward to welcoming you back on your future visits.

2/10 Terrible

Jeffrey

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
They don't clean the rooms everyday....infested with roaches
Stayed 2 nights in Nov 2023
Response from GM on Nov 29, 2023
Dear Jeffrey,Thank you for bringing your concerns to our attention. Your feedback is important to us, and we take all comments seriously. We appreciate your input and hope to have the opportunity to host you again and provide an even better experience.

10/10 Excellent

Elmer

Liked: Cleanliness, staff & service
It was close to a plaza where you could bowl or shop. The motel itself was kind of outdated
Stayed 1 night in Nov 2023
Response from GM on Nov 21, 2023
Dear Elmer,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the proximity to a shopping plaza and recreational activities. We appreciate your observations about the motel's appearance, and your input is valuable as we continually strive to enhance our guests' experiences. We hope to welcome you back and provide an improved stay in the future.

10/10 Excellent

Shmuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2023
Response from GM on Nov 19, 2023
Dear Shmuel,Thank you for your positive feedback and for choosing to stay with us. We're delighted to hear that you had an excellent experience during your visit. Our team strives to provide exceptional service, and it's always rewarding to know when we've succeeded in making our guests' stays enjoyable. Your satisfaction is our priority, and we look forward to welcoming you back for another excellent stay.

2/10 Terrible

evelyn

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from GM on Nov 19, 2023
Dear Evelyn,Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us identify areas for improvement. We're sorry to learn that your experience fell short of expectations, and we apologize for any inconvenience you may have encountered. We value your patronage and hope to have the opportunity to better serve you in the future.

6/10 Okay

Shaneen

Stayed 4 nights in Nov 2023
Response from GM on Dec 5, 2023
Dear Shaneen,Thank you for your recent stay and for taking the time to provide feedback. We appreciate your rating and would love to know more about your experience to better understand how we can improve. Your satisfaction is our priority, and we hope to have the opportunity to exceed your expectations in the future.

2/10 Terrible

Brady

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first arrived, the lobby only had two lights on, I had to ask The person behind the counter to turn up the lights, so I could actually see what I was doing. In my room, we could see dirt on the floors in the corners, the toilet rocked back-and-forth because it was not bolted tightly to the floor, slight mold on the shower curtain, beds were supposed to be queen size but were not. Entire property exterior was not well lit, and uncomfortable, because the neighborhood was not the best. Online it said breakfast was included, breakfast was a granola bar and was supposed to be a choice of orange juice or apple juice, but they did not have any apple juice, and the only juice was orange juice, which was clearly not real orange juice, but some kind of a colored water that tasted like crap. About the only plus was that it was close to the destination we were attending, beyond that I wouldn’t go near the place again.
Stayed 2 nights in Oct 2023
Response from GM on Nov 10, 2023
Dear Brady,Thank you for sharing your recent experience with us. We appreciate your feedback and apologize for any inconvenience you may have encountered during your stay. We take guest feedback seriously, and your comments will be shared with our team to address and improve the areas mentioned. We strive to provide a comfortable and enjoyable experience for all our guests, and we regret if we fell short of your expectations. We hope to have the opportunity to better serve you in the future.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Disappointing…
There was a haggard “we’re under renovation” sign taped to the lobby door, but it seems they rented a room (to me) that wasn’t finished yet. Only 2 bath towels, no hand towels, washcloths or a bath mat and it was bluntly put the next morning that “our washer’s broke”—there was a polite night auditor that did find me a washcloth. I was not greeted when I came to check in and the chilly reception at checkout reminded me that the hospitality notion might be lost here. The breakfast they offer is cheap granola bars and juice or coffee. The bed was fine, but it was a queen mattress on a king frame, so there was potential for hazard. Kudos to the effort to improve, but don’t promote what you don’t offer and don’t offer rooms that aren’t properly appointed.
Stayed 1 night in Nov 2023
Response from GM on Nov 8, 2023
Dear Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. We strive to provide a comfortable and welcoming environment for all our guests, and it is disheartening to hear that we fell short of your expectations. Your comments have been duly noted, and we will address the issues you mentioned to ensure a better experience for future guests. We appreciate your understanding and hope to have the opportunity to serve you better in the future.

2/10 Terrible

Kareem

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So the first room they put me in was very dirty and the shower didn’t drain. So of course I called front desk and was moved to a new room. The second room was even more disgusting. Plastic bag over the smoke alarm. Dirt and black spots in shower and curtain.
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Nov 2, 2023
Dear Kareem,I'm truly sorry to hear about the disappointing experience during your stay. What you've described is completely unacceptable and doesn't meet our standards. Please accept our sincere apologies for the inconvenience and discomfort you faced in both rooms. We take your feedback seriously and will investigate these issues to ensure immediate improvements. This is certainly not reflective of our usual standards. We hope you might reconsider and give us another chance to provide you with the high-quality and enjoyable stay that we strive to offer to all our guests.Sincerely,Hotel Manager

10/10 Excellent

Jasmiz

Stayed 1 night in Oct 2023
Response from GM on Nov 17, 2023
Dear Jasmiz,Thank you so much for taking the time to share your fantastic rating! We're delighted to hear that you had a perfect experience during your stay. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another outstanding stay in the future.

2/10 Terrible

Hannah

Stayed 1 night in Oct 2023
Response from GM on Nov 12, 2023
Dear Hannah,Thank you for taking the time to share your feedback. We value your opinion and apologize if your stay did not meet your expectations. Your satisfaction is important to us, and we would appreciate more details about your experience to address any concerns. Thank you!

4/10 Poor

Marecio

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 24, 2023
Dear Marecio,We appreciate your feedback and for choosing us for your stay. We apologize for any dissatisfaction you may have experienced during your stay which led to your lower rating. It is important for us to understand more about what went wrong and how we can better our services and amenities. Your feedback is valuable to us and we strive to improve based on it. We hope you will give us an opportunity to provide you with a better experience in the future.Sincerely,Hotel Manager

4/10 Poor

Evelyn

Travelled with group
Disliked: Cleanliness, staff & service
The property area was alright, no noises or dirtiness anywhere but in the room there was roaches on the floor. We were given the 2nd floor upstairs but the stairs very unsafe, me and my friends almost tripped 2x, at night and morning. The lady upfront for us to check in and out, rude and wasn’t really helpful. For check in, she really did not look happy to be there lol but all she did was try to open a pickle jar??? and at the same time as if trying to get rid of us. For check out, I have her the keys, she didn’t say anything like I was done or that’s it, she just said rudely “ok, thank you”, I didn’t know that was all needed? Because I have her the key saying check out and she just stared at me quiet before she spoke rudely “thank you.”
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 23, 2023
Dear Evelyn,We're truly sorry to hear about your disappointing experience during your stay with us. Please accept our sincerest apologies for the issues you encountered. The presence of roaches in the room is unacceptable, and we have taken immediate steps to address this concern. Your safety is of utmost importance, and we are investigating the stairs issue as well. We also deeply regret the interactions you had with our staff, as they should always be welcoming and accommodating. We will address this with our team to ensure that every guest is treated with courtesy and respect. Your feedback is invaluable to us, and we will use it to make improvements in the areas you mentioned. We hope you'll give us another chance in the future to provide you with a better experience. Your satisfaction is our top priority.Sincerely,Hotel Manager