Hi Joe! Thank you for taking time to leave a review! We hope to see you again soon!

Hi Daniel! Thank you for taking your time to leave a review. Following your stay we had our maintenance manager replace the air conditioning unit in your room. If you encounter issues while staying at our property again please do not hesitate to reach out to our Guest Services Agents who are on duty 24/7 to assist our guests at all times. We appreciate you advising us of this issue and hope to see you again.

Hi Mary, Thank you for taking the time to leave a review! We are happy you enjoyed your staff and hope to see you again.

Hi Jeff, Thank you so much for your review! We hope you come back soon to see our newly renovated rooms!

Hi Mike! Thank you so much for your review! We hope to have you back again soon so you are able to enjoy our newly renovated rooms!

Hi Ian, Thank you so much for your review! Both the carpets in the halls and televisions in the rooms are being replaced with our ongoing renovation. We hope to have you back to see the results!

Hi Charly, Thank you for your review. We do have our renovation notice posted on our website however since you booked through a third party, this information is sometimes hard to find. We have since created an automated message guests will receive once they book with our property. We hope to have you back soon to see the results of our renovation!

Hi Ashley! Thank you so much for your review. We look forward to having you stay with us after our renovations are completed!

Hi Shannon, Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our housekeeping manager to ensure the pillows and mattress in your room have been checked for quality standards. I hope you choose to stay with us again once our exciting renovation is completed.

Hi Joy, Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team. We use brand standard Serta Simmons mattresses throughout our property and understand that everyone has their own personal preferences. Unfortunately, like many other food establishments we are unable to allow guests to bring in their own food to our restaurant, we apologize for the inconvenience this caused. Our rooms are also equipped with a full sized mirror on the door of the credenza in the room. Once again, we apologize for the inconveniences you faced during your stay.

Hi Jawad.Thank you for your review! We hope you enjoyed your stay.

Hi Dylan! Thank you so much for leaving a review! We hope to see you again once our renovations are complete!

Hi Anne, Thank you so much for your review. We hope to see you again after our renovations!

Hi Douglas! Thank you for your review! We hope to see you again after our renovations are complete!

Hi Kenneth, Thank you so much for your review. We hope you enjoyed your stay!

Hi Shawn! Thank you for your review! We hope you enjoyed your stay!

Hi Charles, Thank you for your review. Our hotel is undergoing renovations currently! We hope to see you back when they are complete!

Hi Jared! Thank you for your review! We hope you enjoyed your stay!

Hi Guy! Thank you for taking the time to share your feedback! The toilets inside our guest rooms are standard sizing by Marriott and each Four Points location will have the same ones, however I have shared your feedback with our management team. We hope to welcome you back again soon!

Hi Shawn! Thank you so much for taking your time to leave a review. We hope to see you back again soon!

Hi Michael, Thank you for taking the time to leave a review. We appreciate your kind words and they have been shared with each department. We hope to see you again soon.

Hi Shelly, Thank you for taking the time to leave a review. We hope you enjoyed your stay.

Hi Samantha! Thank you for taking the time to leave a review! We have had the maintenance team inspect the mattresses in the room you stayed in! The carpet is set to be replaced this winter during our renovation. Unfortunately 3rd party companies do not always send us when someone has include breakfast with their reservation so I apologize for this inconvenience. It is something that we are working hard at trying to avoid in the feature!I hope you enjoyed your stay!

Hi Guy! Thank you for taking the time to leave a review. Our elevators are operated by a third party company who unfortunately set the lighting level. We have had a technician come down to look at the lighting a few times and have been told this is a normal setting. We have since recontacted the company and asked they increase the light level or change the bulbs. I hope you enjoyed your stay!

Hi Jackie! Thank you for your review! We are happy you enjoyed your stay!

Hi Ruth! Thank you for taking the time to leave your review! We are very happy you enjoyed your stay and hope to see you again after our renovation this winter!

Hi Sunira, Thank you for your review.

Hi Jamie! Thank you for taking the time to leave a review. We hope you enjoyed your stay!

Hello Galeeb, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.Our property will be undergoing an exciting renovation starting this fall. Unfortunately this renovation was to take place in 2020, but due to unfortunate circumstances it was put on hold.It was a pleasure having you stay at our property and we hope to see you in the future

Hi Norman! Thank you for sharing your comment about our staff! We pride ourselves on our customer service. We will be doing a full renovation starting this fall so we welcome the opportunity to host you again on your next trip to Winnipeg.

Hi Jim, Thank you for taking the time to leave a review. We hope you enjoyed your stay.

Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectationsI have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent such WIFI and key card issues from occurring in the future. I'm hoping this was just an isolated incident, but we will further investigate.It was a pleasure having you stay with us.

Hi Garth, It was a pleasure having you stay with us. We hope to see you again soon!

Hi Eilef, I am very sorry to hear about the loud guests in the hall while you were staying at our location. I checked our notes and there were no noise complaints from the dates of your stay. If you do run into this situation again please do not hesitate to contact the front desk and we would be happy to speak to the guests about the noise. I am happy you were able to enjoy your stay even after this inconvenience. We hope to see you again soon.

Thank you for taking the time to let us know about your experience while staying with us. Your guest satisfaction scores are well below are below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your scores with our leadership team as your scores are not a reflection of what our property strives to achieve.It was a pleasure having you stay with us.

Hi David, Thank you for taking the time to leave a review. We hope to see you again.

Hi Justine, Thank you for taking the time to leave a review. We hope you enjoyed your stay and consider us if you are traveling to Winnipeg again.

Hi Merril. Thank you for taking the time to leave a review. We appreciate your feedback and hope to see you back again soon.

Hi Jeffrey, Thank you for your feedback. We have an exciting upcoming renovation this fall that I hope you can come back to enjoy.

Hi Bonnie, We truly appreciate your feedback. We hope you enjoyed your stay.

Hi Peter, Thank you so much for taking the time to leave a review. We hope to see you again soon.

Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.Please do not hesitate to reach out to our Guest Services Manager with any comments or concerns you may have.

Hi Dan, Thank you so much for your 5 star review. We hope you enjoyed your stay.

Hi Chuck, Thank you for taking the time to leave a review. We hope to have you stay with us again soon.

Good Morning David, Thank you for taking the time to leave a review. I investigated your reservation and found that unfortunately Expedia did not provide us with the information that you booked a room rate that includes breakfast, I was finally able to find this information after logging into the Expedia database. I truly apologize for this inconvenience as I know traveling can already be a stressful time. We have reached out to our supports at Expedia to ensure this does not happen again. Once again, I am truly sorry.

To Paul, thank you for your review but it is unfair and unacceptable. The hotel is scheduled for an exciting full renovation beginning in August. The hotel is kept very clean by our great housekeeping and maintenance teams. The pool is saltwater and is maintained daily. Keycards will need to be reprogrammed if they are constantly kept in with your cell phone and become demagnetized.All the best,