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Reviews of Days Inn Williamsburg Colonial Area

2.5 out of 5
Days Inn Williamsburg Colonial Area
902 Richmond Rd, Williamsburg, VA

Reviews

6.4
Rating 10 - Excellent. 113 out of 943 reviews" "
Rating 8 - Good. 295 out of 943 reviews" "
Rating 6 - Okay. 274 out of 943 reviews" "
Rating 4 - Poor. 145 out of 943 reviews" "
Rating 2 - Terrible. 116 out of 943 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Little chintzy on the breakfast buffet compared to other days Inns. Otherwise an okay stay,

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated and below standard relative to surroundin
The hotel simply needs some refurbishments and/or simple maintenance.

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE
I could not sleep on the mattress so I slept on a blow-up mattress I had in the car on the floor.

2/10 Terrible

norma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever.
The hotel is way past due for a remodel. The room was not what we paid for. It smelled old and musty. It was a nonsmoking room and still smelled like smoke. The laundry smelled and was thin. There was mold in the tub and on the shower curtain. Worst stay I have ever had. I would not put my dog in this room.

6/10 Okay

Derrik

Disliked: Cleanliness, property conditions & facilities, room comfort
Breakfast
The room was extremely small for two double beds and 4 adults. Breakfast was the best part of our stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Slipped and fell down the stairs, but the staff were able to help. Lucky it wasn't a more serious injury, though.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Kandida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy customer
The first room we got had water damage. The gentleman who checked us in was wonderful and pleasant, but the beds were uncomfortable and the room smelled of smoked.

6/10 Okay

Donna, Southampton, PA

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good stay in the area
We arrived about 15 minutes after midnight, and the staff was very accommodating. I called twice to let them know of my late arrival and they were very sweet about it. The room was clean and neat but somewhat dated showing some wear and tear on the carpeting. The bed covers had a few wear marks/holes, but the linens were clean and the bed was perfectly comfortable. Pillows were fine and plentiful. Bathroom was clean and the towels were soft. For our $39.00 per night-we were fine with everything. Breakfast was good - would have preferred some "meat" with it, but again - you get what you pay for, so we weren't surprised nor disappointed. All in all, we would definitely go there again. It was close to everything we wanted to see. Very convenient and the price was just right.

2/10 Terrible

Dominick

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
A little issue with room being clean when we arrived, but the staff and the owner made everything right! Couldn't have asked for better service.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Convenient but Older Hotel
For the price (50/night) it was pretty much what you would expect. Easy walking distance to William and Mary and the Colonial Area

2/10 Terrible

Jamia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting!
My stay at Days Inn Williamsburg Colonial area was by far my worst hotel/motel/inn experience! The cable box did not work and the wifi was unreliable, so we could not watch tv or movies for 2 days. A crib was available for free as advertised, but we were given a pack 'n play that was filthy to say the least. Also, the bath linens we received were disgusting on both days! Several wash cloths had stains and we could clearly see makeup and hair left on two towels. At checkout, I received a bill that was almost double what I was supposed to pay. This was due to an employee oversight. However, Mr. Dwayne was extremely helpful in handling the issue. I strongly recommend anyone to look elsewhere in order to be the least bit comfortable!

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

4/10 Poor

Harry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely not again, even for free.
The front desk hostess did not acknowledge us as we entered, she simply continued with her personal phone conversation. I pass her my I.D. and credit card, she handed me the key to my room. The floor was not clean, tobacco ashes everywhere, in a non-smoking room. The bed was not made, had imprint of someone head lying on the pillow, and the covers were pulled up over the sheets. A single set of towels for two adults

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay Here
Our room clearly was not cleaned well. From the dirty blanket on the bed we didn't use to the sink and tub that had not been touched. Very little worked. Most notably, all ice machines were broken and we could not connect our phones to the WIFI, though we could navigate the log in process with our laptop. The staff (one young person) was annoyed when I asked questions, because they had to pause their phone call. There are many options in Williamsburg. Stay somewhere else.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to historic area and College . not the best but not bad for the price

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful experience at the Days Inn in Williamsburg the place was clean the service was great but the only problem was my last day for the continental breakfast the coffee machine was not working

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price!
Everything you need. There's a microwave, mini fridge, free breakfast, wifi, and the room was clean. Enough said.

8/10 Good

Evon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was pretty nice
I stayed at Days Inn Colonial Williamsburg while visiting the Revolutionary Triangle. The price was very reasonable. Location was great, easy to find and plenty of eateries, pharmacies, grocery stores, etc. around. Plenty of free parking. Decent property upkeep. Safe location. Check in was very efficient. Staff friendly and professional. Room and bathroom were clean. Bed comfortable. Linens clean. Nice hot shower. TV with decent channels. There was coffee/tea maker in the room. No fridge or microwave. There was a complimentary breakfast but I did not partake of this so I cannot comment on that. This was a nice, decent place to stay and would consider staying here if ever in the area again.

6/10 Okay

Shirrell

Liked: Staff & service, room comfort
The staff was great.

4/10 Poor

Mickey

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Close to everything, however .............
The only good thing was the bed, it was comfy. Thank God I take my own coffee packs, sugar & cream cause there was none in there the except for the last day. When we used the shampoo it never got replaced. One face cloth for 2 people. The breakfast was the worst we've ever seen at a Days Inn.

4/10 Poor

Estelle, Montpelier, VA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Towels were very hard. Only had one wash cloth at first. Room had an unpleasant smell. Over all appearance was dark and dingy. Pillows looked as if someone had slept on some of them. Biggest disappointment was the internet not working for approximately 75% of the time I was there. Even after calling the front desk twice. I had a lot of work I had planned to get done but couldn't due to lack of internet. Won't stay here again.

6/10 Okay

douglas

Liked: Staff & service
attention to detail
property no so clean in room maintence not so good.. linnens had holes in them

6/10 Okay

Verified traveller

8/10 Good

Caitlyn

Liked: Cleanliness, staff & service
Booked nonsmoking and got smoking
I paid extra to guarantee a nonsmoking room, but when I arrived Hotels.com actually had booked me a smoking room. Luckily there were nonsmoking rooms available. The staff was really nice about changing rooms. The breakfast was a little bare bones compared to what I'm used to at a Days Inn, but it was fine for a one night stay.

2/10 Terrible

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient but gross
You "get what you pay for" here. You get a small room, old linens, and a bath that makes you wish you'd brought shower shoes. Long story short, it's a total dive but it's within easy walking distance to Colonial Williamsburg and William and Mary. Life is too short... next time, I'll stay in a nicer place and pay for the Uber!

6/10 Okay

Tammy, C.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Close to Colonial Williamsburg
We had a very good time. My daughter and I forgot hair conditioner so we went to the front desk to ask for some. There was a young lady working that evening and she was very apologetic that they didn't have any and the next thing I knew she went to her own room and gave us her personal shampoo and conditioner to use. I thought that was so sweet. She went above and beyond to help us out.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Convenient location, but poor condition
I wouldn't stay here again. When I checked in, there was a dying cockroach in my tub. The room overall was in old condition. The heat vent blew up into a privacy curtain, so it was hard to heat the room without leaving a large window open for all to look in. Hard to get enough hot water for shower in am. I mentioned all this to staff on checking out (one night stay). She apologized, and said that they had just sprayed and dying roaches happen. I wouldn't stay here again.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Convenient location, no frills
Great location for visiting Williamsburg on a budget and with your dog in tow. Great proximity to downtown, breweries, and to Busch Gardens. Rooms are not super nice, not super clean (saw some ants), but that's usually what I expect in a budget pet-friendly motel. The wifi is free, but not strong enough to do much of anything.

8/10 Good

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to William and Mary. Short walk to Williamsb
Continental breakfast was not all that good, but was ok for a quick breakfast. No fridge in the room, but we had an ice chest and there was an ice machine available.

6/10 Okay

Angie, Va

Disliked: Staff & service, property conditions & facilities
in for one night for a state champ ball game
It was okay. Nothing to write home about, but alright for the price.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so nice hotel
The hotel room was tight. The bedspread had a hole on it. The hot water didn't work. It was not a good stay.

2/10 Terrible

Walter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passs on this one!!!
Didn't stay... left after a couple o0f hours.. The beds were old and the springs were coming thru.. sheets were like gauze. It was very, VERY dirty.. and gross.. Never took my shoes off as I thought is would stick to the rug

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Dorothy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a clean hotel. Will NOT return.
The room was very dirty. They never vacuumed the floors. There was dirt still there from the day we checked in. Bathroom was very unclean. You don't even want me to begin there.

2/10 Terrible

Battina, Pennsylvania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID AT ALL COSTS!!!!!
This place is an absolute dump. Peeling wallpaper, dirty, holes in bedding, no heat source in the bathroom, the cheapest scratchy towels I have ever seen and the toilet paper was so bad I actually went out and bought toilet paper!!!! The only redeeming quality, if you want to call it that, was that it was on Richmond Road close to the historic district. Will I ever consider staying here again? Under no circumstances. PS: The whole time we were there we were able to get 1 channel on TV (4 miserable nights).

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities
Only thing missing was roaches
Room was dirty sheets were questionably clean Light switch didnt work on wall. Corner lamps was broken and didn't have a switch not enough towels or soaps/shampoo even though we booked months in advance and specified 4 people

8/10 Good

Rick, Edmonton

Liked: Cleanliness, staff & service, room comfort
Good place to stay in Williamsburg
The room was quiet, spacious and clean and the bed was comfortable. The breakfast room is huge while the breakfast itself is quite adequate. Bathroom is dated and could use handles in the tub for older users. (My mother was with the wife and I.) Wifi worked well, but as usual with motels, there could be more outlets near desks. Staff were friendly and accommodating. Restaurants and a supermarket are only a few blocks away. All in all, a reasonably priced motel for modest accommodations.

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very pleasant, this is not a new property but you could see they are refreshing it with new paint & upkeep. Breakfast area was very large, clean with a good verity. Room was clean, parking was good.

2/10 Terrible

Annette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is awful!
The room was dirty. The sheets looked like they hadn't been changed from the previous guests. They had no wash clothes, we had to use hand towels. The refrigerator only had one shelf in it. The room smelled, we had to buy air freshener. The guests/live ins on either side of us were loud. Our reservation was mixed up when we got there. We will not be staying here again.

6/10 Okay

Michelle

Disliked: Cleanliness, property conditions & facilities, room comfort
Run down, disorganized staff, bad food
This wasn't a pleasant stay for us. We are pretty low-maintenance travelers and usually choose to stay in a budget hotel since we spend most of the day exploring the area. However, the Days Inn did not meet our low expectations. First of all, the staff seemed annoyed that they had to help us (I think the girl who checked us in was 15 or 16 years old). We were given a room key that worked for the first night, but not the rest of the stay. When we went to report it, we were told we were not staying in the correct room. Seems strange, since it did work the first night. The first night it also appeared that someone was trying to get into our room in the middle of the night, but was unsuccessful, so I wonder if they gave out the room to two different reservations. The room was old, with several broken tiles in the bathroom, stains on the carpet, and stains on the bedding. It was the sort of room that you can't take your socks off in, and you sleep fully clothed. Maybe we were given a room that was "off limits" due to needing repairs and upkeep, which is why the key didn't work. We were not offered another room, but they activated the key so we could sleep. The breakfast was terrible, even for a hotel continental breakfast (you had to microwave your own omelet from a frozen state). There was a man who appeared to make his home out of the lounge chair at the pool. The only redeeming quality is how close this is to Colonial Williamsburg (we were able to walk there).

6/10 Okay

Jose Marcos

Good for a weekend stay.
Stayed here many times in the past. The rooms are beginning to show their age, (I.E.- one room lamp did not work, the comforter was ripped in few locations, the bathroom tiles shoes grim). The close location to Merchants Square and W&M campus coupled with price is why I stay. The staff is polite and willing to give advice on what to do and where to eat. While not fancy the complimentary breakfast is appreciated and shows an effort many places do not. Overall it is a good place for a short stay if you are willing to overlook a few minor deficiencies.

4/10 Poor

Ken, Sydney

Disliked: Cleanliness, property conditions & facilities, room comfort
Its cheap for a reason
The room was old, dark. The bathroom was not very clean, shower curtain was mouldy, shower head stained. Wall was very thin, you can hear everything. Breakfast was non existence, you should assume that you will buy your own breakfast from somewhere nearby. Such as a grocery store about 1 block away, or an IHOP about 3 blocks away. I would probably spend a bit more money next time for a better place.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Days Inn I've ever stayed at.

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and a great value
Very nice room in a great location within walking distance to Colonial Williamsburg. Restaurants close by. The weakest part of the room was the bathroom. Small with little space for toilet articles. But I would go back. Great value.

6/10 Okay

Verified traveller