Beach nearby, white sand, beach cabanas, sun loungers

Reviews of The Beach House Curacao

4 out of 5
The Beach House Curacao
Bapor Kibrá Z/N, Willemstad

Reviews

9.2

Wonderful

Rating 10 - Excellent. 86 out of 135 reviews" "
Rating 8 - Good. 38 out of 135 reviews" "
Rating 6 - Okay. 8 out of 135 reviews" "
Rating 4 - Poor. 2 out of 135 reviews" "
Rating 2 - Terrible. 1 out of 135 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

matvei

Liked: Cleanliness, amenities
It was very clean and very comfortable place
Stayed 4 nights in May 2024

10/10 Excellent

Tana

We really enjoyed the convenience of having a full kitchen and the large balcony was where we spent the majority of our time when at our room. The pool and lounge area was wonderful with easy access to the beach. When we come back to Curaçao, we will stay here again!
Stayed 8 nights in Apr 2024
Response from The Beach House Management & Team on May 8, 2024
Dear Tana,Thank you for your glowing review! We're thrilled to hear that you enjoyed our full kitchen, large balcony, pool, and beach access during your stay. We can't wait to welcome you back to our apartment complex the next time you visit Curaçao. See you soon!Sunny regards,The Beach House Team

8/10 Good

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If I could rate 4.5, I would. The value is outstanding. The apartments are very clean as are the grounds. Great proximity to beach & restaurants. Only negative for me is that there is no A/C for common area - only bedrooms. This would not seem to be a huge deal, but it forces one to keep the patio doors open even when there is head pounding heavy bass music. I would definitely stay again, but I would also price out nearby properties that do offer A/C.
Stayed 10 nights in Mar 2024
Response from Desiree Mercelina on Apr 2, 2024
Dear Bill,Thank you for taking the time to leave us a detailed review. We are delighted to hear that you found the value of our apartments to be outstanding and that you enjoyed the cleanliness of both the apartments and the grounds. We are also happy to hear that you appreciated our convenient proximity to the beach and restaurants.We understand your concerns about the lack of A/C in the common areas and apologize for any discomfort this may have caused during your stay. Your feedback is valuable to us and we will certainly take it into consideration as we continuously strive to improve our guests' experience.We are glad to hear that you would definitely stay with us again and we hope to have the opportunity to welcome you back in the future. Thank you for choosing to stay with us and for sharing your feedback. We look forward to welcoming you back soon.Warm regards, The Beach House Team

8/10 Good

Brett Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony and kitchen
Stayed 5 nights in Mar 2024
Response from Desiree Mercelina on Apr 2, 2024
Dear Brett,Thank you for your positive feedback on our balcony and kitchen amenities. We strive to provide exceptional service and look forward to welcoming you back in the future.Regards,The Beach House Team

8/10 Good

Thang, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Desiree Mercelina on Apr 2, 2024
Dear Thang,Thank you for your stay at The Beach House. We appreciate your feedback and look forward to hosting you again in the future.Regards,The Beach House Team

10/10 Excellent

Jolee A

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, helpful staff
Stayed 3 nights in Jan 2024
Response from The Beach House Management & Team on Feb 13, 2024
Dear Jolee,Thank you for taking the time to share your experience at The Beach House. We truly appreciate your excellent rating and kind words about our staff. It is our top priority to ensure that our guests feel welcome and well taken care of during their stay. We are delighted to hear that our team was able to create a friendly and helpful atmosphere for you. We look forward to welcoming you back in the future for another enjoyable experience.Sunny regards,The Beach House Team

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time! The location was great and the staff was very friendly! Lots of restaurants and bars around. Only downside is there are no beach loungers/cabanas as part of the hotel but there are plenty of options at mambo beach for a fee
Stayed 4 nights in Feb 2024
Response from The Beach House Team on Feb 8, 2024
Dear Laura,Thank you for taking the time to share your wonderful experience with us! We are delighted to hear that you had an amazing time during your stay at our apartment complex and that you enjoyed our prime location and the friendliness of our staff. It's great to know that you found plenty of restaurants and bars nearby to enhance your overall experience.We appreciate your feedback regarding the absence of beach loungers/cabanas as part of our hotel amenities. While we do not provide these facilities on-site, we are fortunate to be surrounded by the beautiful Mambo Beach, where you can find a range of options for lounging and enjoying the beach for a small fee.Thank you again for choosing The Beach House, and we look forward to welcoming you back for another exceptional stay in the future!Warm regards,The Beach House Team

8/10 Good

Chana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay, but needs some amenities
We enjoyed our stay very much. Lovely pool and beachfront view. Clean apartment with lots of space and a full kitchen. Very kind & helpful staff. Gated parking provided. We would suggest adding amenities like soap and shampoo, dish washing soap, paper towels, trash bags, etc. Also there is no A/C in the living room/kitchen area. Even with the doors open it was still very hot and the fan isn't adequate. Families should know that the music from the bars downstairs is very loud until late at night and you have to keep the doors open because there is no A/C. Also there is no cleaning service until the 4th day and bath towels are provided every other day. I understand the environmental necessity, but in a warm climate, the towels smelled mildewy after a day. Beach towels are provided daily.
Stayed 4 nights in Jan 2024
Response from The Beach House Management & Team on Feb 7, 2024
Dear Chana,Thank you for sharing your feedback on your recent stay at The Beach House. We are delighted to hear that you enjoyed the lovely pool, beachfront view, and the spaciousness of your apartment with a full kitchen. It is also wonderful to know that you found our staff to be kind and helpful, and appreciated the convenience of our gated parking.We apologize for any inconvenience you experienced regarding the lack of amenities such as soap, shampoo, dish washing soap, paper towels, and trash bags. Your suggestion to add these items to enhance the guest experience is greatly appreciated, and we will definitely consider it for future improvements.We also apologize for the absence of air conditioning in the living room/kitchen area and any discomfort it may have caused. We understand the importance of ensuring a comfortable stay and will take your feedback into account as we evaluate our cooling options. Likewise, we apologize for any inconvenience caused by the noise from the bars downstairs. We will strive to find more effective solutions for noise reduction in order to enhance the overall experience for our guests, especially families.Regarding the cleaning service and towel provision, we do take into consideration the environmental impact and the need to conserve resources. However, we apologize if this arrangement did not meet your expectations. We will review our policies to find a balance between sustainability and providing a fresh and comfortable experience.Once again, thank you for sharing your constructive feedback. We truly value your input and hope to have the opportunity to welcome you back on a future visit, where we will strive to exceed your expectations.Warm regards,The Beach House Team

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property to stay at. Although it is located on Mambo Beach where there is a happening night life, and lots of foot traffic, The Beach House did not feel like we were at a resort type of area. It sits back off the beach just enough that it was nice and relaxing. The only downside we experienced is that two plus weeks after returning, we still haven't gotten our deposit back. Otherwise, we had a great stay.
Stayed 7 nights in Jan 2024
Response from The Beach House Management & Team on Feb 7, 2024
Dear Luis,Thank you for choosing The Beach House for your recent stay and for taking the time to share your feedback. We are thrilled to hear that you found our property to be a wonderful place to stay, with a nice and relaxing atmosphere despite its proximity to the vibrant Mambo Beach.We apologize for any inconvenience caused regarding the delay in returning your deposit. Rest assured, we take this matter seriously, and we are currently investigating the issue to ensure a prompt resolution. Please reach out to our customer service team with your details, and we will expedite the process.We appreciate your kind words and positive review, and we hope to welcome you back to The Beach House in the near future.Best regards, The Beach House Management & Team

8/10 Good

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had a great location for walking to shops and restaurants or for grabbing the local bus to head to different areas of the island. They also offer a complimentary shuttle to the grocery store. This was great because it allowed us to cook some meals instead of dining out all the time. Sometimes I like to stay in my pjs and just chill out. The unit was huge and the balcony was amazing. The drawback on this trip was the weather was extremely hot since the hurricane action in other parts of the Caribbean had stolen the wind from Curacao so we weren't able to enjoy the gorgeous balcony. Access to the beach was right off the pool area. Quite honestly, I could have stayed in the pool area for the whole week. So lovely. But the water at the beach was perfect as far as temperature and cleanliness. For the most part, the property was quiet, but you are able to hear the bars until late at night/into the wee hours of the morning on some nights, not all. There is a property next door that had their trash out there and cardboard boxes and once they got wet, the smell was pretty bad. Other than that, I would return to this property again. The staff was amazing as well :)
Stayed 6 nights in Oct 2023
Response from Desiree- The Beach House Team on Nov 11, 2023
Thank you Jill, for taking the time to share your feedback with us. We are glad to hear that you enjoyed the great location of our property and found it convenient for exploring the island. We are also pleased to know that you appreciated the complimentary shuttle service and the spacious unit with the amazing balcony.We apologize for the inconvenience caused by the hot weather during your stay, as it limited your enjoyment of the balcony. Unfortunately, the weather is beyond our control, but we appreciate your understanding. It's wonderful to hear that access to the beach was convenient and that you enjoyed the pool area.We apologize for the inconvenience caused by noise from the nearby bars on certain nights. We are look into ways to mitigate this issue for our future guests. Additionally, we apologize for the odor caused by the neighboring property's trash. We will address this with the relevant parties.We truly appreciate your kind words about our staff, as they strive to provide excellent service to our guests. We look forward to welcoming you back to our property again in the future. If there is anything else we can assist you with, please do not hesitate to reach out. Thank you.With Sunny regards,The Beach House Team

10/10 Excellent

Janina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was an awesome property! The staff were awesome and very helpful!
Stayed 3 nights in Oct 2023
Response from The Beach House Team on Oct 28, 2023
Dear Janina,Thank you for taking the time to share your feedback regarding your recent stay at our property. We are delighted to hear that you had an excellent experience and that you found our property and staff to be awesome and very helpful.Once again, thank you for choosing our property. Your satisfaction is our greatest reward, and we look forward to serving you again soon.Best regards,The Beach House Team

10/10 Excellent

Stephen

Stayed 7 nights in Apr 2023
Response from D. Mercelina on Apr 18, 2023
Dear Regina,Thank you very much for your stay at The Beach House.We hope to welcome you again during a next visit to the island.With Sunny regards,The Beach House Team

10/10 Excellent

CEDRIC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Royal Apartment 2 bedroom, sea view. We spent a great time. Full furnished, very nice, with a great sea view. There is a large terrace where we can eat or spend a nice moment on the long-chair. The piscine is clean, with some free pool cabana and loungers. Safe parking. You are at 3 minutes by walk on Mambo Beach and restaurants. Very good service and staff.
Response from Desiree & The Beach House Team on Apr 20, 2023
Dear Cedric,Thank you for taking the time to review your stay at The Beach House. We are so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed the property and accommodation. We hope that in future visits you’ll have an opportunity to stay again with us.It’s always great when we can help guests make the most of their time with us.With Sunny regards,The Beach House Team

8/10 Good

Selena Agustin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the front desk staff were always willing to help us find places to visit and/or eat at. They were always open to helping us sort out activities and car rentals. We only had an issue when we arrived. They gave us a wrong room, but fixed it the next day.
Stayed 8 nights in Mar 2023
Response from Desiree & The Beach House Team on Apr 20, 2023
Thank you Ms. Selena for your review and stay at The Beach House, we’re so glad to hear that you enjoyed your stay and found our staff helpful.It’s always great when we can help guests make the most of their time with us and on the island.We look forward to see you back!With Sunny regards,The Beach House Team

8/10 Good

Regina

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023
Response from D. Mercelina on Apr 18, 2023
Dear Regina,Thank you very much for your stay at The Beach House.We hope to welcome you again during a next visit to the island.With Sunny regards,The Beach House Team

6/10 Okay

Tatyana

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The suites are large and convenient with a big balcony. However the bedrooms are located in the back with windows coming out to the doorways. Meaning you can never open shades unless you want anyone passing by looking into your bedroom. So no natural light ever in either bedroom. Same goes for extremely poor lighting in the bathrooms. Forget about tweezing or make up applications. On top of everything the bathrooms always had an unpleasant smell as well as some areas of the kitchen. Thorough cleaning wasn’t done in all 12 days of our stay. Only towels and sheets were exchanged. If you wanted any extra towels or sheets during big days there was a charge. Also as many other mentioned music blasting loud until 1-2am so balcony wasn’t as enjoyable. Front desk only answered basic questions and did not provide any suggestions or useful information.
Stayed 12 nights in Feb 2023
Response from The Beach House Team on Mar 7, 2023
Dear Tatyana,Thank you for your review and your stay at The Beach House. Also, thanks for recommending the apartment complex to other future guests. It is a pity to read that you were not happy with the location of the bedrooms in the apartment. We have made a note of your mention of the poor lighting in the bathrooms. Unfortunately, we do not have any information registered about you informing us about an unpleasant smell in the bathrooms and kitchen area during your stay. If received we could have checked for the cause and solved the problem. On the 7th day of a stay, we do provide a big cleaning in the apartment, which is thorough. Every other day we do provide clean towels in the accommodation, of course, if you would like to have these every day, we do have an extra charge for the service. We truly apologize for the music nuisance of the neighboring restaurants and beach clubs, unfortunately, this matter is not in our hands to prevent. We are very sorry to hear that you didn’t have a great experience with our reception staff – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. We hope you will give it a try and will visit us the next time you are visiting the island again. With, Sunny regards,The Beach House Team

6/10 Okay

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room (pool view studio) was very big, well equipped and felt new! The grounds were clean and the direct beach access was very useful, as was the free parking! Staff at front desk were polite and helpful. We had a couple requests during our stay (taxi, ironing, blocked sink, etc) and each time they took care of it in a timely manner with no problems. It’s location on the edge of Mambo Beach allows you to enjoy the place and party atmosphere, but it is still quiet. I strongly recommend!
Stayed 7 nights in Nov 2022
Response from Desiree & The Beach House Team on Dec 29, 2022
Dear Joanna, Thank you for taking the time to post a review of your recent stay at The Beach House. We are so happy to hear that you enjoyed your time here. Your reaction is for us a great indication that we have exceeded your expectations! If there’s anything we can assist you with during your next visit, please don’t hesitate to let us know. We hope to see you soon! With Sunny Regards, The Beach House Team

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very enjoyable. I would say it was expensive, it seemed everywhere on the island was expensive. Overall it was a nice place but the noise at the mood beach restaurant was terrible as they blared music daily from 7 am to 2 am in the morning and we weren’t able to enjoy the balcony. We found mambo beach to be dirty with cigarette butts, and peoples disrespectful garbage left on the sand. The mambo blvd was ridiculously expensive and sooo noisy! A ton of beach bars blaring music competing for who can be the loudest. It was horrible and obnoxious. So not quite the quiet vacation we were hoping to enjoy. We weren’t able to sit on our balcony with a sea view without horrible loud music. Couldn’t enjoy the birds or even hear the ocean. It is disappointing as this is a nice property and in a decent location but We wouldn’t return because of the loud music at the restaurant/beach bar clubs next door which you have to pass through to access the beach or if you want a quiet day at the beach it’s impossible there due to the over crowding and the loud music from literally every beach bar and restaurant on mambo blvd. Staff was friendly, cleanliness great, apartment itself was enjoyable. I’d say the beds were way too soft so that could be improved with new firmer beds or firmer memory mattresses. Thank you
Stayed 9 nights in Oct 2022
Response from Desiree & The Beach House Team on Dec 29, 2022
Dear Lesley, Thank you for your stay at The Beach House and your extended review telling your experience. We are happy to hear that you enjoyed the staff service, cleanliness and the apartment experience. We are always looking for ways to improve our services and provide an outstanding guest experience. Our pricing is in line with similar properties in this area and we feel that we offer good value given our central location and facilities. However, in your case it appears we failed to meet expectations, and for that we are truly sorry. We sincerely regret the disturbance. Our beach location can mean extra activity on weekends, as much as we try to contain it which unfortunately is not in our hands. We look forward to welcome you back in the future at The Beach House. With Sunny regards, The Beach House Team

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and communicative leading up to our arrival. The location was great for access to the beach and some of the restaurants in the area. The room was very spacious and clean, more than enough space for two.
Response from Desiree & The Beach House Team on Dec 29, 2022
Dear Robin, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your reservation experience and stay pleasant and that you enjoyed your stay with us!. Thank you for your positive comments. We hope your next stay is just around the corner. With Sunny regards, The Beach House Team

8/10 Good

Sally, Superior

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Leana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Modern, up to date and very convenient. Staff was all very nice. We stayed for two weeks and the days they came in to “clean” were just okay. Nothing much more them a sweep and straighten up. But over all we would definitely go back.
Stayed 13 nights in Sep 2022
Response from THE BEACH HOUSE CURACAO on Oct 15, 2022
Dear Leana, Thank you very much for your your time to place your review and for choosing our apartment complex for your stay on Curaçao. We are happy to read that you enjoyed your stay, the staff service and the facility. We are looking forward to having you again as a guest at The Beach House. Regards!

4/10 Poor

tinus

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The beds where dirty end the topper on the bed to small
Stayed 14 nights in Aug 2022

10/10 Excellent

Duane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Beach House is an EXCELLENT property. The staff treats you like family from the moment you arrive, property is very clean and room was spacious. Property is in prime location with access to beach and restaurants very close. We have a new location for a great vacation.
Stayed 5 nights in Jun 2022
Response from Desiree & The Beach House Team on Jun 30, 2022
Dear Duane, Thank you very much for such a great review of your last stay at The Beach House. We are honored to read that you felt like family and that you enjoyed the service, accommodation and location. This is indeed our main focus and mean of guest service. We hope to welcome you again at The Beach House in the near future. With sunny regards, The Beach House Team.

10/10 Excellent

Barbara Alicia

Liked: Staff & service, amenities, property conditions & facilities
The location is perfect, Mambo Beach right in your backyard. With tons of great bars, stores and such a beautiful beach. On Fridays and Saturdays the have great parties and clubs right in the beach. We are two friends traveling and we felt very safe everywhere, morning and nite. The Beach House staff was wonderful, friendly and very accommodating. I’m already planning a trip hopefully for the summer.
Stayed 8 nights in Mar 2022
Response from Pamela on Mar 29, 2022
Dear Barbara, Thank you for your lovely review. We are happy to read, that you enjoyed your stay with us. We look forward welcoming you again at The Beach House! With sunny regards, The Beach House Team

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit to Curacao
Great trip to Curacao. Hotel is right on the beach. I will likely come back when I visit Curacao.
Stayed 7 nights in Jul 2021

2/10 Terrible

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2020
Response from The Beach House Team on Mar 15, 2020
Dear guest, We thank you for your stay at The Beach House and look forward to welcome you again at The Beach House. With Sunny regards, D. Mercelina The Beach House Team

10/10 Excellent

Kmart, Carlisle PA

Travelled with family
Liked: Cleanliness, amenities
Excellent location overlooking the sea and steps from Mambo Beach. The apartment was very clean and the staff was welcoming and accommodating. The welcome package made our stay easier on arrival and WE ARE SO READY TO COME BACK!!
Stayed 3 nights in Feb 2020
Response from The Beach House on Feb 23, 2020
Dear Ms. Martson, Thank you for your lovely review, we really appreciate your feedback! Glad to hear you had a great time on the island and here with us. Looking forward welcoming you again at The Beach House. With sunny regards, The Beach House Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect Nice amenities seaqarium and mambo beach Boulevard access from the accommodation Nice staff
Stayed 2 nights in Jan 2020
Response from The Beach House Team on Jan 13, 2020
Dear sir/madam, Thank you for your lovely review. We really appreciate your feedback. We hope to welcome you again in a nearby future, here at The Beach House! With sunny regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Apartment was lovely. Large with lots of space, clean and good facilities. Bed was very comfortable. Location was good and pool are clean and well kept. Short walk to beach.
Stayed 1 night in Dec 2019
Response from The Beach House Team on Dec 10, 2019
Dear Amy, Thank you for your stay at The Beach House and your time to provide this nice review. We are glad to read that you have enjoyed the accommodation and the location. We look forward to welcome you again during a next visit to the island. With Sunny Regards, Desiree Mercelina

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 7 nights in Nov 2019
Response from The Beach House Team on Dec 4, 2019
Dear Valued Guest, Thank you for your stay at The Beach House. We hope you have enjoyed the stay and look forward to welcome you during a a next visit to the island again at The Beach House! With Sunny Regards, The Beach House Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how everything was secure and easy. We had a full kitchen and a great view. I also loved the service from the font desk. They even sang happy birthday to me. This is a must see place.
Stayed 6 nights in Nov 2019
Response from The Beach House Team -Desiree Mercelina on Nov 16, 2019
Dear Valued Guest, Thank you for your stay at The Beach House, your time for the review and for recommending our accommodation. We are glad to read that you enjoyed and loved the experience of your stay, the accommodation and the staff service. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We will be glad to welcome you again at The Beach House during a next visit to the island. With Sunny Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back...and will bring more friends
Greay service and excellent location
Stayed 3 nights in Aug 2019
Response from The Beach House Team on Sep 8, 2019
Dear Sir/Madam, Thank you for your review. Looking forward welcoming you again at The Beach House. With sunny regards, The Beach House Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking forward to my next stay
Beach house staff is very attentive starting from the pre-arrival communications. Staff is friendly and helpfull. Location near endless options for food and entertainment.
Stayed 1 night in Sep 2019
Response from The Beach House Team on Sep 5, 2019
Dear sir/madam, Thank you for your positive and lovely review. We really appreciate you taking the time to give us such a positive feedback. We hope to welcome you again at The Beach House. With sunny regards, The Beach House Team

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view. Beautiful place, I didn’t like that they didn’t accept Amex
Stayed 7 nights in Jul 2019
Response from Petra on Jul 16, 2019
Thank you for staying with us and nice to hear that you had a great time. We are sorry that we do not provide payments with Amex. But we do provide payments with Visa, Mastercard, swipe and banktransfers. We hope that we can welcome you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge glass walls slide back into walls
Awesome living area with huge glass door wall that opens up to outside and oceanfront large 2 bedrooms and 2 full bathrooms
Stayed 7 nights in Jun 2019
Response from Petra on Jul 12, 2019
Thank you so much for staying with us and it is good to hear that you enjoyed our beautiful apartment. We do hope to see again at The Beach House Apartments.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Pros- 1.location close to airport , town , And other beach 2. Very nice staff 3. Decor / set up of room Cons- 1.air conditioner only in bedrooms even with balcony door open the room was still hot you could not even sit in the nice living room . 2. You do not get clean towels everyday unless you pay $5 extra 3. Receptionist is gone at 6pm so if you need anything after that toilet paper ,blow dryer , iron etc you have to wait till next day . 4. No bar or restaurant only vending machine you have to go to beach to get something if you’re by pool . 5. Sheets were not changed during a 7day stay 6. More advertising should be made for events that are happening daily 7. Incorrect information was provided on what beach to go to for jet skiing.
Stayed 7 nights in Jun 2019
Response from Petra on Jul 12, 2019
Dear Anonymous, Thank you for your review and comments. As stated we are an apartment complex and not a hotel. We try to give the best service possible. We are available at the front desk from 8 am until 6 pm. In that time we can provide anything you need. Despite some things that you have missed, we really hope you had a great time with us at The Beach House apartments.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at the Beach House!
Great stay! Highly recommended!
Stayed 7 nights in Jun 2019
Response from The Beach House Team on Jun 26, 2019
Dear Luis, Thank you for your lovely review. Great to hear, you enjoyed your stay with us. We hope to welcome you again at The Beach House! With sunny regards,

10/10 Excellent

Verified traveller

Stayed 5 nights in May 2019
Response from The Beach House Team on Jun 26, 2019
Dear sir/madam, Thank you for your positive review! Looking forward welcoming you again at The Beach House. With kind regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything Room Cleaning staff Friendly Exceptional service Loved the beach access etc
Stayed 7 nights in Feb 2019
Response from The Beach House Team on Mar 5, 2019
Dear Guest, First of all, thank you for your review. It is nice to read that you enjoyed your stay with us. We really appreciate the feedback. We hope to welcome you again at the Beach House! With sunny regards,

10/10 Excellent

Verified traveller

Stayed 10 nights in Feb 2019
Response from Petra Jonkheer on Apr 8, 2019
Thank you for your review. We hope to welcome you again at The Beach House

10/10 Excellent

Verified traveller

Stayed 7 nights in Feb 2019
Response from Petra Jonkheer on Apr 8, 2019
Great to see you had a good time with us. We hope to welcome you again at The beach House

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay!
We loved the Beach House. We stayed in an ocean front 2br apt with a huge balcony. The views were fabulous. The apartment was spotless, check in was easy. Only the bedrooms are air conditioned, but that wasn't a problem. We left the balcony doors open and there was a nice breeze. And there were fans available in the closet. There are no hair dryers in the apt, but the front desk promptly provided us one. I read in the reviews about the noise level from the beach parties, but this was never a problem for us. We could hear the music in the living area, but not the bedrooms. It is a great location, walking distance to many restaurants and bars. Starbucks is a short walk away. The hotel staff were extremely nice and helpful.. Will definately stay here again!
Stayed 6 nights in Oct 2018
Response from Pamela Nunez on Nov 9, 2018
Dear Jackie, Thank you for choosing The Beach House as your Holiday destination. Happy to read you enjoyed your time with us. If you have any feedback or points for recommendation, please feel free to contact us directly. Thank you in advance, and we hope to see you back soon! With kind regards on behalf of the entire Beach House Team.

8/10 Good

Lisa, Oshkosh, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, modern spacious room, hotel staff is first rate!
Stayed 7 nights in Sep 2018
Response from The Beach House Team on Sep 26, 2018
Dear Lisa, Thank you for your stay at The Beach House and for taking time in placing your review. We are more than happy to know that you have enjoyed your stay, the location and apartment and our staff service. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the apartment complex in the near future. Sunny Regards,

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with the stay
Great apartment - very comfortable for my family of 4 with 2 bedrooms and 2 full baths. We appreciated the AC in the two bedrooms. Full kitchen setup allowed us to cook at home. Would have appreciated a few additional minor things, like dish soap, shampoo and paper towels. They did provide hand soap in bath rooms and dishwasher pods, but we had to go out to buy the other items. Nice location, very secure and friendly staff. Music from the beach was loud on two nights, but we liked being next to the boardwalk. Pool was nice
Stayed 7 nights in Jul 2018
Response from The Beach House Team on Aug 15, 2018
Dear Stacy, Thank you for your review. We appreciate you taking the time to provide us with such detailed feedback about your stay and are glad to hear that overall your experience was positive. We are very happy that the staff was welcoming and accommodating and that you enjoyed our location and the apartments with features. However, we apologize for the inconveniences that you experienced during your stay. We hope to see you back again at The Beach House! Sunny Regards, The Beach House Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018
Response from The Beach House Team on Aug 15, 2018
Dear guest, Thank you for your stay with us and for your review. Sunny Regards, The Beach House Team

10/10 Excellent

canadian group , antigonish, Nova Scotia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place!
We really enjoyed our stay! We had partial sea view and was glad as deck doesn’t get too hot in afternoon. Staff are not available at night but security is on! We will be looking to book again next year😁🌴
Stayed 7 nights in Mar 2018
Response from The Beach House Team on Apr 15, 2018
Thank you for your review. We hope to see you next time !

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, beautiful and awesome!!!
The Beach House was awesome! The staff was so helful, friendly and knowledgable - they really are great! They helped us rent a car and Patricia gave us great suggestions for a self-guided island tour. Ask them anuthing and they will help you. The view from our room was AMAZING - definitely spring for the highest level. We weren't that bothered by the noise except for Saturday night. You have to realize you're right on Mambo Beach and it's the party spot. If you want quiet and serene all the time, do your research and stay somewhere else. Buy your beach pass at the front desk and we liked the beach at Wet and Wild the best. The bar/restaurant at the Beach House was empty when we were there which was a bummer, but it was still one of the best places we've ever stayed. The pics I posted we're all taken from our balcony - room 23.
Stayed 7 nights in Feb 2018
Response from Desiree Mercelina- Front Office Manager on Mar 24, 2018
Dear Jennifer, Thank you for your great review! We are glad to know that you have experienced a awesome stay at The Beach House. It is for us a pleasure to know that the location, staff and service was perfect and we look forward to welcome you again during a next future stay! Kind regards, The Beach House Team

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely two bedroom apartment with full kitchen located near restaurants and bars. Has a nice pool and its own beach area.
Stayed 2 nights in Feb 2018
Response from Desiree Mercelina- Front Office Manager on Mar 24, 2018
Dear Anne, Thank you for your time and review. It is a pleasure for us having been able to be part of your stay on the island and that you have enjoyed our facilities and location. We look forward to welcome you again at The Beach House! Sunny regards, The Beach House Team