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Reviews of Old Towne Motel

2 out of 5
Old Towne Motel
Hwy. 14, 61 & 27 South, Westby, WI

Reviews

7.8

Good

Rating 10 - Excellent. 56 out of 209 reviews" "
Rating 8 - Good. 91 out of 209 reviews" "
Rating 6 - Okay. 37 out of 209 reviews" "
Rating 4 - Poor. 17 out of 209 reviews" "
Rating 2 - Terrible. 8 out of 209 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Nancy

Stayed 2 nights in Mar 2024
Response from Sam patel on Mar 25, 2024
Thank you

10/10 Excellent

Heidi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at Old Towne! The restaurant next door was classic and delectable. The rooms and view gave a rural homey feel with the silos from the farm next door. The only thing I would change is having bathtubs instead of showers in the rooms, but the place had so many other redeemable qualities that it is not a big deal. Complimentary morning beverages in the lobby (coffee, hot cocoa).
Stayed 1 night in Feb 2024
Response from Sam patel on Feb 16, 2024
Thank you.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was quiet and relaxing.
Stayed 1 night in Dec 2023
Response from Sam patel on Dec 31, 2023
Thanks

8/10 Good

Karen L

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Sam patel on Dec 31, 2023
Thanks

8/10 Good

Byron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and convenient. Great restaurant next door.
Stayed 1 night in Oct 2023

10/10 Excellent

Hilda

Stayed 1 night in Sep 2023

8/10 Good

Ann

Stayed 1 night in Aug 2023

10/10 Excellent

Athena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Sam on Jul 18, 2023
Thank you for staying with us.

10/10 Excellent

Brett

Stayed 2 nights in May 2023

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from Sam patel on May 8, 2023
Thank you

10/10 Excellent

Todd J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give it a try
For a not mainstream motel it was nice. Price was right, service was good, it was clean. I'd stay again.
Stayed 1 night in Apr 2023
Response from Sam patel on Apr 13, 2023
Thank you

6/10 Okay

Kristi

Travelled with family
Liked: Staff & service
The room & bathroom were clean and met our needs.
Stayed 1 night in Feb 2022
Response from Sam on Feb 13, 2022
Thank you

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay!
Clean, comfortable, quiet and reasonable price!
Stayed 1 night in Feb 2021
Response from Sam patel on Feb 19, 2021
Thank you

4/10 Poor

Verified traveller

Stayed 1 night in Dec 2020
Response from Sam patel on Feb 8, 2021
Thanks

8/10 Good

Maureen

Liked: Cleanliness, property conditions & facilities, room comfort
Good Choice and Value
We were very pleased with our room re cleanliness, space, comfort (bed and pillows), ease of access to room, affordability, and quiet; however, there was limited parking space (lot almost full by evening), water pressure and hot water in shower (not a long one!), and front desk coverage (no staff present at Sunday AM checkout, 4 room keys left on counter unattended). Overall, tho, this facility is a good choice for the area, and we would stay here again.
Stayed 2 nights in Oct 2020
Response from Sam patel on Oct 19, 2020
Thank you.

8/10 Good

Mrs.a, Sf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel, clean but if arrive at night no street sign or light directing us to the driveway for the hotel.
Stayed 1 night in Sep 2020
Response from Sam patel on Sep 26, 2020
Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness
thanks
Very clean. Continental breakfast needs some work. Cereal was stale. Butter was frozen. Couldn’t tell the hotel guests from the hotel staff. But all in all it was cute for a small motel.
Stayed 2 nights in Aug 2020
Response from sam patel on Aug 24, 2020
Thank you.

8/10 Good

Isabella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Would Stay Again
Amazing customer service, the owners were very polite and always checked to make sure we were comfortable with our room. Would definitely come again, the only issue was the bed wasn’t the most comfiest but overall good enough :)
Stayed 2 nights in Aug 2020
Response from sam patel on Aug 19, 2020
Thank you for taking time to write review and will see you on your next visit.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
It was clean, but had a terrible smell. Needs to be completely renovated. Rip off for $98 per night.
Stayed 1 night in Jul 2020
Response from sam patel on Aug 3, 2020
Thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sam, the owner,has&is up grading the motel. New beds, pillows,furniture & more. He is gracious and proud of his new purchase. It is small and comfortable. Price is right,& he allows dogs too. Next door, is a good rest.
Stayed 1 night in Jun 2020
Response from Sam on Jul 2, 2020
Thanks

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities
Served our purpose well, the staff was courteous and professional. Rooms were very clean and well maintained... I will most certainly return for another stay.
Stayed 1 night in May 2020
Response from Sam patel on Jun 6, 2020
Thank you for taking your valuable time to write review. And giving us your business. We I’ll see you on next visit.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, friendly staff. Great location The new owners are doing a great job updating the hotel
Stayed 2 nights in Jun 2020
Response from Sam patel on Jun 4, 2020
Thank you for taking your valuable time to write review. And giving us business. Will see you on next visit.

10/10 Excellent

Beverly

Stayed 1 night in May 2020
Response from Sam patel on May 29, 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,

2/10 Terrible

Verified traveller

Stayed 1 night in May 2020
Response from Sam patel on May 20, 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly service, good price and had all I needed. Had microwave and refrigerator and the room was clean.
Stayed 1 night in Apr 2020
Response from Sam patel on Apr 29, 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,

10/10 Excellent

GMB, Wisconsin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many streams for fly fishing, Quiet and comfortable . greta food next door.
Stayed 3 nights in Mar 2020
Response from Sam patel on Mar 10, 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Sam on Feb 26, 2020
Thanks you so much for choosing as for stay hope to see you again.

10/10 Excellent

TRACI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Very clean very nice staff will say again
Stayed 2 nights in Feb 2020
Response from Sam patel on Feb 16, 2020
Thank you so much hope to see you again.

8/10 Good

Ana, Minnesota

Travelled with family
Liked: Staff & service
Owners very nice and have great service. Property was in good condition. Could use some updates. Was in a good location.
Stayed 2 nights in Dec 2019
Response from Sam patel on Dec 19, 2019
Thank you

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019
Response from Sam patel on Nov 26, 2019
Thank you

6/10 Okay

Crystal

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2019
Response from sam patel on Nov 19, 2019
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good value...clean, comfortable, quiet, convenient
Stayed 2 nights in Oct 2019
Response from sam patel on Nov 19, 2019
thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine for a quick overnite stay. They even had a complimentary breakfast, though it was very limited.
Stayed 1 night in Oct 2019
Response from sam patel on Nov 19, 2019
thank you

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2019
Response from sam patel on Nov 19, 2019
thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super nice staff in the morning. We had a broke down motorcycle and they let us check out late and use their telephone.
Stayed 1 night in Oct 2019
Response from sam patel on Nov 19, 2019
thank you

8/10 Good

Katie, St Paul, MN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice that breakfast was provided!
Stayed 1 night in Oct 2019
Response from sam patel on Nov 19, 2019
thank you

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for the price.Like that they had a microwave, refrigerator & coffee maker in the room.
Stayed 1 night in Oct 2019
Response from sam patel on Nov 19, 2019
thank you

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019
Response from sam patel on Nov 19, 2019
thank you

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from sam patel on Nov 19, 2019
thank you

10/10 Excellent

Kimm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from sam patel on Nov 19, 2019
thank you

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
It's been around, but was clean and had great pillows. Close to the Trout fishing and had a great restaurant next door. The proprietor thought I was there for 1 night instead of 2 and gave me different room with 2 beds when I had booked a solo. He then charged me 15 bucks more. I could hardly understand him, so I got checked in and will dispute the extra charge with my credit card company.
Stayed 2 nights in Oct 2019
Response from sam patel on Nov 19, 2019
thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The beds and pillows where comfy. I also enjoyed the breakfast.
Stayed 3 nights in Sep 2019
Response from sam patel on Nov 19, 2019
thank you

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from sam patel on Nov 19, 2019
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019
Response from sam patel on Nov 19, 2019
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2019
Response from sam patel on Nov 19, 2019
thank you

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, very pleasant and accommodating. Room was lovely. Carpeting in hallways needs to be replaced. Breakfast was not something we wished to stay for. We went elsewhere.
Stayed 1 night in Sep 2019
Response from sam patel on Nov 19, 2019
thank you

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities, room comfort
Nice stay for a cheap price
The room was a little musty so we had to buy some Febreze to freshen it up but other than that it was a very enjoyable and comfortable stay.
Stayed 1 night in Sep 2019
Response from sam patel on Nov 19, 2019
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from sam patel on Nov 19, 2019
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
Older motel in great condition. Quiet and comfortable
Stayed 1 night in Aug 2019
Response from sam patel on Nov 19, 2019
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Aug 2019
Response from sam patel on Mar 3, 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,