Pool

Reviews of Ramada by Wyndham Waupaca

2.5 out of 5
Ramada by Wyndham Waupaca
110 Grand Seasons Dr, Waupaca, WI

Reviews

7.4

Good

Rating 10 - Excellent. 161 out of 605 reviews" "
Rating 8 - Good. 219 out of 605 reviews" "
Rating 6 - Okay. 122 out of 605 reviews" "
Rating 4 - Poor. 73 out of 605 reviews" "
Rating 2 - Terrible. 30 out of 605 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Bernadette

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

6/10 Okay

Kellen

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I read all the reviews before reserving so I had low expectations. My expectations were met. The facility is older. The towels and blankets etc had stains on them. The bathtub had a leaky spout and had stained the tub drain area green. The waterslides were closed what seemed like indefinitely. I was traveling with dogs and the policies i felt were a bit restrictive compared to other hotels that allow dogs. I was mildly annoyed the only way to get to the upper floors was through the elevator not through stairs. Stairs are just easier with the dogs. On the positive side, the breakfast i felt was enough and probably the best scrambled eggs from a free hotel breakfast. The hallway was quiet. The front desk ladies had a smile on their face and seemed to be in a good mood and acknowledged me as a human (compared to some other check-in experiences I have had). The room air conditioner worked well and kept the room cool. The pool water was crystal clear and did not smell. Honestly though for the price I paid and everything it was not a terrible stay.
Stayed 1 night in May 2024
Response from Manager on May 22, 2024
Hello Kellen, We appreciate you sharing your detailed feedback with us. It's great to hear you enjoyed the breakfast and found our staff friendly. It's unfortunate to learn about the issues you encountered, and we value your input regarding the facilities and pet policies. We will address your concerns internally for future improvements. Thank you for choosing to stay with us; we hope to welcome you back for a better experience in the future.

2/10 Terrible

Carl

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on May 13, 2024
Hello Carl, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any feedback you would like to share so that we can address any issues.

6/10 Okay

Sue

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Facility was clean...water pressure in shower not so much. Everyyy customer should be told that the refigerators are off in the room when getting keys. My daughter just had bariactic surgery and all of her food went to waste and when brought up to manager..the reply wasnt verrryy professional
Stayed 2 nights in May 2024
Response from Manager on May 11, 2024
Hello Sue,We appreciate your feedback regarding our clean facilities. We apologize for any inconvenience with the water pressure and the refrigerator in your room. For future reference, our team is available to assist with any concerns during your stay. Your comments have been noted for our improvement.

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome fitness center and basketball hoop in pool
Stayed 1 night in May 2024
Response from Manager on May 10, 2024
Hello Luke,We're delighted you enjoyed our fitness center and pool amenities during your stay. We strive to provide a variety of recreational options for our guests to relax and stay active. Your positive feedback motivates us to continue enhancing our facilities for future guests to enjoy.

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a great bar/social area.
Stayed 1 night in Apr 2024
Response from Manager on May 1, 2024
Hello Vicki,We are delighted to hear that you enjoyed our hotel's bar and social atmosphere. Your feedback is greatly appreciated, and we hope to welcome you back in the future.

6/10 Okay

Leslie

Stayed 1 night in Apr 2024
Response from Manager on May 21, 2024
Hello Leslie, We're glad to hear you stayed with us! If you have any feedback to share about your experience, please feel free to reach out to us so we can address any concerns you may have. We hope to welcome you back soon for an even better stay!

4/10 Poor

Jill

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is in dire need of an update! Our A/C unit was corroded and dirty, but worked. Bathtub/shower had dirt/hair around the drain. Bathroom sink was clogged from the moment we checked in...had to use the bar sink. No soap or shampoo in the shower dispensers. Pillows were 1/2 the size of a standard pillow and lumpy, and we only had 4 tiny pillows - had to get more from front desk. Room and common areas need to be repainted. Blood on ceiling in 2nd floor hallway. Didn't look like the windows (plus window in hallway looking at pool) have ever been cleaned. Pool area: kids area not open and no water. Dust and dirt hanging from ducts and pipes on ceiling above. Ice machine and area behind machine on 2nd floor was filthy and unsanitary. Will not stay here again. Very disappointed. Expected much more from the Ramada brand. Didn't even stay the 2nd night, even though we couldn't get a refund since we booked thru Expedia.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 26, 2024
Hello Jill,We appreciate your feedback regarding your recent stay. Please know that we take all guest comments seriously and will address your concerns with our team for further improvement. Your experience does not reflect our typical standards, and we apologize for any inconvenience this may have caused. Thank you for sharing your thoughts, and we hope you will consider staying with us again in the future for a better experience.

8/10 Good

Sarah, Janesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a basic hotel. Good bar and breakfast area on site.
Stayed 1 night in Apr 2024
Response from Manager on Apr 15, 2024
Hello Sarah,We appreciate you taking the time to share your feedback with us. We're glad to hear you enjoyed our bar and breakfast area during your stay. Your comments help us ensure we continue to provide a pleasant experience for all our guests. Thank you for choosing to stay with us.

4/10 Poor

Sally

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on Apr 3, 2024
Hello Sally, We're sorry to hear that your experience didn't meet your expectations. Please don't hesitate to contact us directly with any further feedback. We strive to continuously improve for our guests.

8/10 Good

Nancy

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Manager on Mar 31, 2024
Hello Nancy,We are pleased to hear that you enjoyed your stay with us! If you have any further feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon for another great experience!

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go-to hotel whenever I visit waupac. It’s close to a beautiful state park and the chain o lakes. I love the fact the pool room stays open until 12am.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello Samantha,We're thrilled to hear that you enjoyed your recent stay with us and that our convenient location and extended pool hours added to your experience. Your positive feedback is greatly appreciated, and we can't wait to welcome you back on your next visit to Waupaca!

10/10 Excellent

Moises, Round lake

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Moises,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

6/10 Okay

Pat

Travelled with family
It was ok
Stayed 2 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello Pat, We appreciate your feedback and will use it to continue improving our services. Please feel free to reach out to our management team with any further comments or concerns you may have regarding your stay. Thank you for choosing to stay with us.

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Bed was comfortable and it was fairly quiet. The WiFi was hard to use so we stopped using it.
Stayed 3 nights in Feb 2024
Response from Manager on Mar 22, 2024
Hello Lisa,We are glad to hear you found the bed comfortable and enjoyed a peaceful stay. We're sorry to hear about your experience with the WiFi and appreciate your feedback on this matter. Your comments will be shared with the relevant team for improvement.

10/10 Excellent

Cassey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here often. Staff is great.
Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Cassey,We truly value your loyalty and are delighted to hear that you had a positive experience with our exceptional staff. Your continued patronage means the world to us. Thank you for choosing our hotel for your stay.

6/10 Okay

Raelean

Travelled with family
Liked: Staff & service
It's a good place to stay the kids haf fun but water slides were not working an wished the place could have been cleaner
Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Raelean, We appreciate your feedback on your stay with us, as we value our guests' input. We're pleased to hear that your children enjoyed their time. Rest assured, we will address your concerns regarding the water slides and cleanliness to improve the overall experience for future guests. Thank you for bringing this to our attention.

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
It was cheap and great breakfast
Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Robin,We're delighted to hear you enjoyed our affordable rates and breakfast offerings! Your positive feedback is truly appreciated. Thank you for choosing to stay with us.

8/10 Good

Elizabeth

Stayed 1 night in Jan 2024
Response from Manager on Mar 22, 2024
Hello Elizabeth,We're glad you enjoyed your stay with us! Should you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back soon for an even better experience!

10/10 Excellent

Marah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Mar 22, 2024
Hello Marah,We are glad to hear you had an exceptional stay with us! We look forward to welcoming you back soon for another outstanding experience.

4/10 Poor

rebecca, Wausau

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property dirty and needs a lot of work. Holes in the walls, carpet very dirty and you couldn’t even see out the windows bc they were so dirty.
Stayed 1 night in Jan 2024
Response from Manager on Mar 22, 2024
Hello rebecca, We appreciate you taking the time to share your feedback with us. Your comments are valuable in helping us pinpoint areas for improvement. Please reach out to our management team to discuss your experience in more detail.

10/10 Excellent

Rosario

Stayed 1 night in Dec 2023
Response from Manager on Mar 22, 2024
Hello Rosario,We are thrilled to hear that you had a wonderful experience during your stay at our hotel. We look forward to welcoming you back soon for another fantastic stay!

4/10 Poor

Tracy, Coon Rapids

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
The window had a bullet hole through it. Then it was covered with plastic with dead bugs in it. The heater roared when it came on. The shower is little larger than the toilet. People (the pigs) had dropped chips and garbage in the hallways that wasn't picked up.
Stayed 2 nights in Dec 2023

8/10 Good

Judy

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Was charged more than what Hotels.com said. 2 lights in room were burnt out. Other than that was a nice stay.
Stayed 1 night in Nov 2023

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Nov 2023

8/10 Good

Geri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel meets our needs since there are not many in that area. Beds were good, yet the cleanliness of the room was ok
Stayed 1 night in Nov 2023

4/10 Poor

Mitchell

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Renovations were recently "completed" looks like they stopped halfway through.
Stayed 7 nights in Nov 2023

6/10 Okay

John T

Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Property with recent updates + kid friendly pool
Older property some recent room updates. Nice looking pool area with slides and kid areas that is open late. Room was comfortable but older HVAC unit was a bit noisy. Window seals were also not in good condition, drafty and a bit of noise from nearby highway. Bed was comfortable.
Stayed 1 night in Nov 2023

8/10 Good

Brad

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Cassey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here several times and are always pleased.
Stayed 1 night in Nov 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and comfortable. Wish there had been a TV channel guide/list.
Stayed 1 night in Nov 2023

10/10 Excellent

Barbara, Ballinamuck

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff to greet you and nice, comfortable rooms. Would definitely recommend especially since it has a large indoor pool, gym and is across the street from the ice rink!
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Lara

Travelled with family
Disliked: Staff & service, property conditions & facilities
Whole place is run down. Gentleman that checked us in was nice but accent made him a little hard to understand. Room was average at best. No Kleenex in room. Bathroom was so small the door came within 1/2 inch of toilet...had to squeeze between toilet and sink in order to close door. Hair in tub and on floor. Beds were hard and squeaky. Windows need to be replaced... Air leaking in and moisture inside in the morning. Odd dripping noise by the nightstand every 5-10 seconds -- water in the wall?? Right by your ear as you're trying to sleep...very annoying. Refrigerator when cycling was loud -- accentuated by the cabinet it was sitting in. Bathroom fan was so loud in not just our room, but every room. Was woken up at 5am to the floor and walls vibrating from the fan below us (we were on 2nd floor). Woman at counter in morning was rude and didn't seem to want to be there. Never asked how our stay was and had I not asked for my receipt (which she was a bit annoyed with the request) I don't think she would have even acknowledged me as I was dropping off the key cards. Would NOT recommend staying here unless there are no other options available.
Stayed 1 night in Oct 2023

4/10 Poor

Lynn

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
This hotel is very rundown and that was not reflected in the pictures on the website. We had a recliner in out room that was broken. someone could get hurt on it.
Stayed 1 night in Oct 2023

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the overnight front desk lady! She was very understanding, overly accommodating and helpful!
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not well kept
I was warned by locals about this proprty being substandard and the warnings were valid. The shower faucet was moldy, the shampoo dispenser filthy, the recliner in the room looked like a goodwill reject. I had never seen half size pillows on a bed before. But the morning desk staff was friendly and nice. The lady that did the breakfast was very nice, hardworking and the food was good. The complimentary drink in the evening was welcomed, believe me. There is a huge disconnect between that experience and the general management and upkeep of the property.
broken chair
flossers all over the ground
half size pillows
Filthy shampoo dispenser
Stayed 3 nights in Oct 2023

6/10 Okay

Emily

Travelled with group
Liked: Staff & service
Their recent remodel has brought nice updates but the bathroom seemed like it needed a deep clean after the work that had been done recently!
Stayed 1 night in Oct 2023

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
This should be a $80 per night motel
From the very first impression of the weeds growing through the pavement in the parking lot to the gravel landscaping, I knew this place was going to be quite sub-par. I stay in 45+ hotels a year and this one is the worst I've seen. Everything was dated and, while the room had been attempted-remodeled, it was just off. Holes in the wall from prior things being mounted, to basic-everything. Overall, I feel ripped off. I paid over $200 with taxes and this was a <$100 with taxes kind of room.
Stayed 1 night in Oct 2023

10/10 Excellent

Aimee

Stayed 5 nights in Sep 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Geri

Stayed 1 night in Sep 2023

10/10 Excellent

Parnham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
Room was clean and comfortable. Breakfast was good.
Stayed 4 nights in Sep 2023

8/10 Good

sandra

Liked: Cleanliness, staff & service, room comfort
Rooms were very clean and comfortable. Carpet in halls outdated and somewhat dirty. Painting of doors need improvement and areas outdated
Stayed 3 nights in Sep 2023

8/10 Good

Kathleen

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Cousins
The room was very nice and clean. Comfy bed! The stairs and hallways needed vacuuming. The grounds were awful. Weeds everywhere. Not a single plant out front of the building. Needed a ton of work outside!
Stayed 1 night in Sep 2023

10/10 Excellent

Perisa

Stayed 1 night in Sep 2023

4/10 Poor

Susan

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property looked uncared for on the outside. The lobby looked like old furniture - not at all welcoming. The carpeted stairwells were dirty and not vacuumed. Elevator wooden handles needed painting. Room was clean, but bathroom sink very slow draining - very bare bones … ironing board and iron hang on the wall, as well as clothes (no closet) - no decor ex: no pictures on the wall. I would not choose to stay here again … not a welcoming get away experience. If there is remodeling going on, perhaps a sign thanking guests for their patience would be appropriate.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stay
This Ramada does not offer food at night but refuses to let us order a pizza and eat at their tables even though there are very few people in the bar area. The hotel is still under going renovations and there are quite a few missing items - hair dryers in some rooms; hook on the bathroom door for hanging items, etc. Some tv remotes were broken.
Stayed 2 nights in Sep 2023