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Reviews of Hyatt Place National Harbor

3 out of 5
Hyatt Place National Harbor
123 Waterfront Street, Oxon Hill, MD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1060 out of 1485 reviews" "
Rating 8 - Good. 271 out of 1485 reviews" "
Rating 6 - Okay. 82 out of 1485 reviews" "
Rating 4 - Poor. 36 out of 1485 reviews" "
Rating 2 - Terrible. 36 out of 1485 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Genia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except for check in. Arrived at 2:50 prior to normal schedule check in time at 3pm. Our suite wasnt ready. Didnt receive my keycard until a hour later. The hotell was either short staffed or they were just taking their sweet ole time.
Stayed 1 night in May 2024

8/10 Good

Mia

Liked: Cleanliness, staff & service
Room had water bottles from past guest still in what was supposed to be a clean room. No parking for hotel. Had to pay for parking in one of the lots.
Stayed 1 night in May 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great property!! We enjoyed our stay and can't wait to go back again!
Stayed 1 night in May 2024

10/10 Excellent

Jarva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Jing, Palatine

great location, great view
Stayed 1 night in May 2024

10/10 Excellent

Melissa

Business traveller
This is one of the best hotels I have stayed in. Super clean, not noisy, great breakfast. Highly recommend this property. I will definitely go back.
Stayed 1 night in May 2024

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area
Stayed 2 nights in May 2024

10/10 Excellent

Ching Hua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff was kind and helpful!!
Stayed 1 night in May 2024

10/10 Excellent

Stephen P.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the harbor loved it
Stayed 1 night in May 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love visiting the DMV and I will use this hotel again.
Stayed 2 nights in May 2024

10/10 Excellent

Don

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Hyatt hotel in National Harbor was exceptional. The accommodations were luxurious and comfortable, with a spacious room and all the necessary amenities. The staff was friendly, attentive, and truly added to the positive experience. The hotel's fantastic location and great service make it a top choice for a relaxing and enjoyable stay in National Harbor.
Stayed 2 nights in May 2024

8/10 Good

Kerry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and friendly. Would stay again.
Stayed 1 night in May 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the river and a very helpful staff made it a wonderful weekend getaway.
Stayed 1 night in Apr 2024

10/10 Excellent

Rosy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this location. The only thing I was a little disappointed is that I had requested room service and did not get it but when I called to get clean towels and trash taken out, it was completely right after my call.
Stayed 2 nights in Apr 2024

8/10 Good

Rosmery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I had was the AC unit in the room wasn’t working properly
Stayed 1 night in Apr 2024

10/10 Excellent

Jeanne

Travelled with family
Liked: Staff & service, property conditions & facilities
Front desk person very friendly and professional
Stayed 1 night in Apr 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great
Stayed 1 night in Apr 2024

10/10 Excellent

Stacie

Stayed 1 night in Dec 2023

8/10 Good

Rena

Travelled with partner
Liked: Amenities
Hyatt better step-up their game concerning their breakfast. Probably one of the worst. French toast was like cardboard. Eggs ewh. Fruit tasted out of the can. For over $350.00 a night you'd think the free breakfast would be better. The hotel was very nice, Great views. Very clean. Should be a better breakfast.
Stayed 2 nights in Apr 2024

6/10 Okay

Skylar

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Anna R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenient to airport and walking path to MGM casino. Cool ferris wheel and amphitheatre adjacent to hotel. Various dining options all within walking distance of hotel. Drop off area in front of hotel easy for pickup drop off by Uber into Capitol.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gail

Travelled with family, Travelled with family and small children
Liked: Amenities
Great hotel in a beautiful location.
Stayed 2 nights in Apr 2024

4/10 Poor

Cynthia

Travelled with family
Disliked: Amenities
Rooms are not up to par for the price
Stayed 3 nights in Apr 2024

10/10 Excellent

Tanya

Business traveller
Liked: Amenities
Family oriented and not noisy. Pleasant people working
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean ,very friendly customer service, Will be coming back 😊
Stayed 1 night in Apr 2024

10/10 Excellent

Cesar, PALM BAY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, very friendly staff. Dining and shopping near.
Stayed 2 nights in Apr 2024

8/10 Good

Rosalinde

Liked: Cleanliness, staff & service, property conditions & facilities
I'm senior citizen not having help with luggage although the desk staff came through, room service and very low toilet they said on every room. However the staff was awesome
Stayed 2 nights in Apr 2024

10/10 Excellent

Ricky

No microwave
Stayed 1 night in Apr 2024

10/10 Excellent

Glennis

Liked: Cleanliness, staff & service, property conditions & facilities
Five Stars
Stayed 2 nights in Apr 2024

10/10 Excellent

winston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Winner
Stayed 2 nights in Apr 2024

10/10 Excellent

Naomi Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with close proximity to DC. I’ll return here again
Stayed 2 nights in Mar 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Cenay

Stayed 1 night in Apr 2024

10/10 Excellent

Enrique, Monrovia

Stayed 1 night in Apr 2024

10/10 Excellent

Josephine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This area is quiet, family friendly, with nice rooms, food options are plentiful nearby (walking distance) and getting to downtown DC was a breeze from there. Would stay there again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lakeisha

Stayed 3 nights in Mar 2024

8/10 Good

Rhonda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed the stay here at the Hyatt Hotel. It is one down fall which is the parking.There should be one flat fee for parking for the time you are staying here at the hotel.
Stayed 4 nights in Mar 2024

8/10 Good

Penny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was confusing and off site (short walk but still). Corner room was louder than expected since we had a street facing side.
Stayed 2 nights in Mar 2024

8/10 Good

Kristine

Stayed 3 nights in Mar 2024

10/10 Excellent

franklin

Stayed 4 nights in Mar 2024

8/10 Good

Leonard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent
Stayed 5 nights in Mar 2024

8/10 Good

Steven C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely amazing. The staff and mangagement were superb. The property was clean, upscale, chique and unique. The National Harbor area has so much to offer and this property is smack dab in the mix. We enjoyed our stay thoroughly and would recommend this to anyone visiting the DC, and DMV area. We travel often and this property tops all of our recent stays and trumps other properties we've visited in DC.
Stayed 1 night in Mar 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
the friendly staff
Stayed 5 nights in Mar 2024

10/10 Excellent

Shaun, Oscoda

Liked: Cleanliness, staff & service, property conditions & facilities
What a terrific property. So much to do around the area. Many choices to eat nearby, shops, waterfront. Wonderful amenities. You’ll love it.
Stayed 6 nights in Mar 2024

10/10 Excellent

charnelle

Stayed 1 night in Mar 2024

10/10 Excellent

Sonia N

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. The view from the room was amazing! Thank you we had a great time..!!
Stayed 1 night in Mar 2024