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Reviews of Georgetown Inn

3.5 out of 5
Georgetown Inn
1310 Wisconsin Ave Nw, Washington, DC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 863 out of 1347 reviews" "
Rating 8 - Good. 339 out of 1347 reviews" "
Rating 6 - Okay. 84 out of 1347 reviews" "
Rating 4 - Poor. 36 out of 1347 reviews" "
Rating 2 - Terrible. 25 out of 1347 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chae

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious room. Great location.
Stayed 1 night in Apr 2024
Response from Michael Winberg on Apr 19, 2024
Thank you for the wonderful feedback. have a great day!

6/10 Okay

Jane, San Antonio

Travelled with group
Liked: Cleanliness
Disliked: Amenities
The location is terrific - lots of options for dinner out within walking distance. The property is clean, although it is tired and outdated. Bathroom is spacious enough but needed to be upgraded; tile is not in good shape. No refrigerator. Biggest issue for me was lack of restaurant or bar at night. I stayed Mon-Wed nights and it wasn’t ever possible to eat there at night or even get a glass of wine. Staff was functional but not gracious or very friendly. When I left this morning at 6am, there was no coffee available in the lobby and the restaurant was dark. Not very customer focused, in my opinion. The price is 4stars, but the rooms, the service and amenities are not.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 21, 2024
Dear Jane,All comments are welcome, and we value your constructive input. While we are glad to know that you appreciated our central location and clean atmosphere, we are sorry to hear that other aspects did not meet your expectations. We strive to provide friendly and responsive service and updated facilities. Thank you, and we hope to have the opportunity to show you a better experience in the future.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked that there was on site parking and an excellent restaurant connected to the hotel lobby.
Stayed 3 nights in Apr 2024
Response from Michael Winberg on Apr 16, 2024
Thank you so much for the feedback. Have a great day!

10/10 Excellent

Kent

Liked: Cleanliness, amenities, property conditions & facilities
All good, though the bartender was a bit rude, so we avoided the bar after one visit.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Kent,Thank you for your feedback. We're glad your overall stay was pleasant. However, we apologize for any disappointment with the bar service, and we'll speak with them about your comments. Please come stay at The Georgetown Inn again the next time you're in the area.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property.
Stayed 2 nights in Apr 2024
Response from Michael Winberg on Apr 8, 2024
Thank you for the wonderful feedback. Have a great day!

6/10 Okay

Tara

Liked: Cleanliness
I know I’m paying for location, but this is one of the most mediocre properties that I’ve stayed in this year. I’m paying a not insignificant amount of money and this hotel has no charm or character whatsoever even though it’s on the historic register. My room is small and the furnishings are unremarkable. Bathroom is also small. Lobby and bar are also rather plain and lacking in character or ambience. For convenience to Georgetown, it’s great but I could get a much nicer place across the bridge in Foggy Bottom.
Response from General Manager on Apr 8, 2024
Dear Tara,Thank you for sharing your feedback. We understand the importance of providing a unique and memorable experience, especially in a property with a historic designation. Your insights are valuable to us as we strive to improve our guest experience. We hope to have the opportunity to impress you with enhancements on your next visit.Sincerely,Management Team

4/10 Poor

Karen

Travelled with family
Disliked: Amenities, property conditions & facilities
Staff is unfriendly. Walls are paper thin and you hear everything.
Stayed 2 nights in Apr 2024
Response from Michael Winberg on Apr 5, 2024
We are sorry you did not find our staff to be friendly. Our walls are made of Plaster. The hotel ws built in 1962. We do not have thin walls. There must have been some very loud guest near your room. I am sorry you had noisy people near you.

10/10 Excellent

anda

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel in the center of Georgetown. Would stay there again
Stayed 2 nights in Mar 2024
Response from Michael Winberg on Apr 2, 2024
Thank you for the feedback. We look forward to seeing you for your next visit to Georgetown.

10/10 Excellent

Adriana

Stayed 2 nights in Mar 2024
Response from Michael Winberg on Apr 22, 2024
Thank you for the feedback!

8/10 Good

Desiree

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Michael Winberg on Apr 3, 2024
Thank you for the feedback!

10/10 Excellent

Andrea

Liked: Amenities
Warm greetings, prompt service and great restaurant staff!!
Stayed 1 night in Mar 2024
Response from Michael Winberg on Apr 1, 2024
Thank you for the feedback. Have a great day!

10/10 Excellent

Claire, PORTLAND

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michael Winberg on Apr 19, 2024
Thank you for the feedback.

10/10 Excellent

Anje

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very nice room!
Stayed 2 nights in Mar 2024
Response from Michael Winberg on Mar 28, 2024
Thank you for the feedback. Have a great day!

4/10 Poor

Michael

Travelled with family
Disliked: Property conditions & facilities
Gym under construction. Rude check in. Over priced. Central location.
Stayed 3 nights in Mar 2024
Response from Michael Winberg on Mar 27, 2024
Thank you for the feedback. The Gym will be amazing. I am sorry you did not have a good experience at check in.

10/10 Excellent

Manju, WEST ISLIP

Liked: Cleanliness, amenities
Close by to all super dining areas. Quiet and comfortable
Stayed 1 night in Mar 2024
Response from Michael Winberg on Mar 27, 2024
Thank you for the feedback. We are glad you enjoyed our wonderful neighborhood!

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and staff was attentive
Stayed 1 night in Mar 2024
Response from Michael Winberg on Mar 25, 2024
Thank you for the feedback.

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything and valet parking made access easy.
Stayed 3 nights in Mar 2024
Response from Michael Winberg on Mar 25, 2024
Thank you for the feedback. Have a great day!

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Great location in Georgetown
Stayed 3 nights in Mar 2024
Response from Michael Winberg on Mar 25, 2024
We are glad you enjoyed our wonderful neighborhood!

6/10 Okay

Jeanette

Business traveller, Travelled with group
Liked: Cleanliness
Bare floors tired looking bathrooms. Heard horrible clanging all night long from air shaft.
Stayed 1 night in Mar 2024
Response from Michael Winberg on Mar 22, 2024
We are sorry for the noise you had to deal with. Not having carpet is the new way hotels are being done. It has much less dirt build up. Carpet and rugs hold oder and bacteria.

10/10 Excellent

Caryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great area and convenient.
Stayed 2 nights in Mar 2024
Response from Michael Winberg on Mar 22, 2024
We are glad you enjoyed our wonderful neighborhood. We look forward to seeing you for your next visit to Georgetown.

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great location, food, and staff but it was under construction, otherwise perfect.
Stayed 3 nights in Feb 2024
Response from Michael Winberg on Mar 20, 2024
Thank you for the feedback. The renovation is now finished. We are sorry if it was an inconvience.

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Michael Winberg on Mar 19, 2024
Thank you for the feedback. We look forward to seeing you for your next visit to Georgetown.

10/10 Excellent

jeffrey

Liked: Cleanliness, property conditions & facilities
A beautiful Inn right in the middle of Georgetown. We will be back!
Stayed 1 night in Mar 2024
Response from Michael Winberg on Mar 18, 2024
Thank you so much for the response. We look forward to seeing you for your next visit to Georgetown.

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here twice for a business trip and I love it! Beds are comfortable and the hotel is clean. 1310 Restaurant is amazing!
Stayed 2 nights in Mar 2024
Response from Michael Winberg on Mar 14, 2024
Thank you for the feedback. We are glad you enjoyed your stay. We look forward to seeing you for your next visit to Georgetown!

10/10 Excellent

Dario

Liked: Cleanliness, property conditions & facilities
Loved staying in Georgetown Inn, place is nice clean nicely located to everyithing , except the Capital during the rush hour
Stayed 1 night in Mar 2024
Response from General Manager on Mar 8, 2024
Dear Dario,Thank you for choosing The Georgetown Inn and for sharing your lovely, five-star review. We are delighted you had such a wonderful stay, thanks in part to our great location and spotless accommodations. It would be an honor to welcome you back on future trips to the area.

10/10 Excellent

Linda, montclair

Liked: Cleanliness, property conditions & facilities
Nice hotel right in the heart of z Georgetown
Stayed 1 night in Mar 2024
Response from Michael Winberg on Mar 7, 2024
Thank you for the feedback. We are glad you enjoyed our wonderful neighborhood!

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Total disappointment. Under renovation. Should have been notified
Stayed 1 night in Feb 2024
Response from Michael Winberg on Feb 22, 2024
We are sorry for the inconvience of not being notified of our renovation. It is not an valid exuse, although our texting service to comunicate with guest is not working. Again our sincere apologies.

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It was under construction so lobby was in a room on a different floor so a bit had to access
Stayed 1 night in Feb 2024
Response from Michael Winberg on Mar 25, 2024
We are now done. Sorry for the inconvience.

6/10 Okay

James

Liked: Cleanliness
the hotel is currently under renovation! this was not noted when I booked this
Stayed 1 night in Feb 2024
Response from General Manager on Feb 19, 2024
Dear James,Thank you for your review. We regret to learn that you were not satisfied with your stay. While we are making improvements, we never want to inconvenience our current guests, and we apologize for any disappointment in this respect. It was a pleasure having you here, and we hope you return once our projects are completed to enjoy all that we have to offer.

4/10 Poor

catherine

Stayed 4 nights in Feb 2024
Response from Michael Winberg on Mar 20, 2024
Thank you for the feedback. Could you please explain why you gave us a 2? We are alwyas looking for ways to get better.

8/10 Good

Jason

Liked: Cleanliness
It’s fine
It’s fine. Good for overnight to be right in the center of Georgetown on business … but I wouldn’t take my wife here.
Stayed 1 night in Jan 2024
Response from Michael Winberg on Jan 26, 2024
Thank you for the feedback. May I ask why you would not bring your wife here?

4/10 Poor

Andreea

Stayed 1 night in Jan 2024
Response from Michael Winberg on Jan 26, 2024
Thank you for the feedback!

2/10 Terrible

Roberta, New York

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We have stayed here many times but this time, the lobby was completely under construction. They set up a makeshift check-in area on the second floor, which was impossible to get to due to the locking elevators. No hotel should put its guests through this level of hassle and squalor without at least informing guests, and should not charge more than $50 for staying with the entrance in this condition.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 22, 2024
Dear Roberta,Thank you for taking a moment to share your honest feedback. While we are making improvements, we never want to inconvenience our current guests, and we apologize for any disappointment in this respect. Your concerns will be shared internally for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope you will give us another chance in the future to provide you with a seamless experience worthy of a perfect rating.

8/10 Good

adan

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy buena opción en Aventura
Stayed 1 night in Jan 2024
Response from General Manager on Jan 19, 2024
Dear Adan,Thank you for your review. We strive to provide a comfortable and enjoyable experience for our guests, and it's great to know we met your expectations. We look forward to welcoming you back to The Georgetown Inn for another pleasant visit in the future!

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The Front Lobby was under major renovation. Nice to see it when it is completed. The King room was as advertised. I will stay again. .
Stayed 1 night in Jan 2024
Response from General Manager on Jan 19, 2024
Dear Robert,It was an honor to welcome you to The Georgetown Inn. Our team is pleased our accommodations met your high standards. Thank you for being our guest, and we look forward to your next visit.

8/10 Good

Miriam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No opportunity for streaming services in rooms. Unable to get an upgrade.
Stayed 1 night in Dec 2023
Response from General Manager on Jan 17, 2024
Dear Miriam,Thank you for being our guest and sharing your feedback. We work hard to ensure all of our guests have an amazing experience so we are sorry you were disappointed that you weren't able to stream services during your stay. Your comments are important and will be shared with the team. We hope that otherwise you enjoyed everything else we have to offer at The Georgetown Inn and we look forward to welcoming you back again soon.

8/10 Good

Andreas

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Michael Winberg on Jan 26, 2024
Thank you for the feedback!

8/10 Good

Aliyah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michael Winberg on Jan 26, 2024
Thank you for the feedback!

10/10 Excellent

Travis

Business traveller
Liked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michael Winberg on Jan 26, 2024
Thank you for the feedback!

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michael Winberg on Feb 6, 2024
Thank you for the feedback!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Michael Winberg on Jan 26, 2024
Thank you for the feedback!

8/10 Good

Mark

Business traveller
Liked: Cleanliness, room comfort
Almost Perfect
Would have been a perfect stay if 100 percent of the hotel staff provided outstanding customer service. Unfortunately one employee with whom I interacted several times wasn’t rude, but didn’t smile and didn’t make much eye contact. A little training could make the difference.
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 8, 2024
Dear Mark,A great stay is in the details, and we greatly appreciate you taking the time to share your feedback to let us know that we delivered a near-perfect experience. We will be sure to review your comments with our entire staff to ensure stellar service with a smile is always provided. Thank you for choosing us for your accommodations, and we hope to have the pleasure of welcoming you back on your next visit to the DC area.

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel! Chris at the bar/dining room is awesome.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 8, 2024
Dear Steve,Thanks for being our guest at The Georgetown Inn. We're pleased you had such a great experience that you took the time to leave a review. On behalf of Chris and the rest of our team, come back soon.

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, amenities
Very nice little hotel. The staff were super friendly and helpful. The reason for only 4 stars was that the bathroom shower was terrible. The shower head sprays out the door when you turn it on (despite turning the head as far as it would go towards the wall), leading to a very wet floor. And, more troublesome, was that the drain that was clogged, leaving you to stand in water, which is disgusting. This was on the 4th floor. As a result, we didn’t even shower when we left, as bad as that sounds, but just left in order to shower at home. Luckily we didn’t have somewhere to go when we checked out. The location is very good for shops, food, and GW Univ.
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 8, 2024
Dear Laura,Thank you for sharing your experience at The Georgetown Inn. We're delighted that our team impressed you with their friendliness and helpfulness. However, we're sorry to learn about the issues you encountered with the bathroom shower. We understand how important a comfortable and functional bathroom is to our guests and assure you our maintenance team will promptly address these issues. Your patronage is greatly appreciated, and we hope to have the opportunity to welcome you back and provide a more seamless and comfortable experience in the future.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Michael Winberg on Jan 26, 2024
Thank you for the feedback!

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great location, relatively simple amenities, something of a bargain overall
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 12, 2023
Dear Daniel,It was a pleasure having you visit The Georgetown Inn. We appreciate your kind words regarding our hotel's ideal location, great amenities, and excellent value. Again, thanks for your feedback, and we look forward to seeing you soon!

10/10 Excellent

Ann

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Michael Winberg on Dec 7, 2023
Thank you for the feedback. We love perfect scores. Have a great day!

6/10 Okay

Pamela

Stayed 3 nights in Nov 2023
Response from Michael Winberg on Jan 26, 2024
Thank you for the feedback!

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
Great
Stayed 1 night in Nov 2023
Response from General Manager on Dec 6, 2023
Dear Daniel,Thank you for your five-star review of The Georgetown Inn! We're delighted to hear you enjoyed your stay. Please come back and see us soon.

10/10 Excellent

Ronald

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023
Response from Michael Winberg on Dec 4, 2023
Thank you for the feedback!