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Reviews of PURO Warszawa Centrum

4 out of 5
PURO Warszawa Centrum
9 Widok, Warsaw, Masovian Voivodeship

Reviews

9.6

Exceptional

Rating 10 - Excellent. 552 out of 666 reviews" "
Rating 8 - Good. 94 out of 666 reviews" "
Rating 6 - Okay. 13 out of 666 reviews" "
Rating 4 - Poor. 2 out of 666 reviews" "
Rating 2 - Terrible. 5 out of 666 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Giulia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in May 2024

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best hotel in Warsaw
Stayed 1 night in Apr 2024
Response from Service Manager on May 6, 2024
Dear Marcin, We're honored to be considered the best! Thank you for your glowing review!Best regards, Hanna Pozihunova

10/10 Excellent

Katlyn, Huntsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Service Manager on May 6, 2024
Dear Katlyn, It was a pleasure to host you at PURO Warszawa Centrum! Great to hear that your stay was so enjoyable.We hope to see you very soon! Best regards, Hanna Pozihunova

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Service Manager on May 6, 2024
Dear Michael,Thank you for your feedback! We're glad you enjoyed your experience. We look forward to welcoming you back in the future!Best regards, Hanna Pozihunova

10/10 Excellent

Khrystyna

Stayed 2 nights in Jan 2024
Response from Service Manager on Mar 25, 2024
Dear Khrystyna,We appreciate your review! Thank you for choosing our hotel. We hope to have the pleasure of hosting you again soon.Best regards,Hanna Pozihunova

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! Great location and beautiful space.
Stayed 2 nights in Jan 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing, lovely room and facilities. One thing to be aware of for us Westerners is the spa facilities are clothing free areas
Stayed 4 nights in Dec 2023

10/10 Excellent

David

Stayed 4 nights in Dec 2023
Response from Junior Service Manager on Jan 12, 2024
Dear David,Thank you for your recent stay with us and for your positive feedback! We hope to see you again soon at PURO!All the best, Hanna Pozihunova

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warsaw Visit
4 colleagues and I came to Warsaw for our Christmas offsite. The hotel was excellently located, staff were very friendly and helpful and the rooms were to a high standard. Overall a very solid experience.
Stayed 2 nights in Dec 2023

10/10 Excellent

Juraj

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Mitchell

10/10 Excellent

Ghassan, SAN DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great restaurant and lobby. Everything is awesome
Stayed 2 nights in Dec 2023
Response from Junior Service Manager on Jan 12, 2024
Dear Ghassan,Thank you for choosing us and for the time spent on the review. We are pleased, you had a great time at our hotel.See you next time in PURO! Best regards, Hanna Pozihunova

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location off a main road so quiet but right at the centre of everything. Great roof top cocktail bar. Very wide selection for breakfast, though standard of cuisine perhaps not its strength (Croque Madame does not have bacon and lettuce and is not made with Mozarella). But bedroom facilities were faultless, shower was amazing and location was ideal.
Stayed 4 nights in Nov 2023

10/10 Excellent

Magdalena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Fantastic staff and amazing food.
Stayed 8 nights in Sep 2023
Response from Junior Service Manager on Jan 12, 2024
Dear Magdalena,Thank you for choosing PURO Warszawa Centrum and your kind review. Great to see that you have appreciated our food and staff.We hope you will have the chance to visit us again! Best regards, Hanna Pozihunova

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
Lovely ultra modern hotel right in the centre. Lovely comfortable room . Good breakfast and evening meal in the restaurant
Stayed 2 nights in Nov 2023
Response from Junior Service Manager on Jan 16, 2024
Dear Richard, Thank you for your positive feedback! We're delighted to hear you enjoyed our ultra-modern hotel in the city center, comfortable rooms, and the delightful meals at our restaurant. We look forward to welcoming you back.Best regards, Hanna Pozihunova

10/10 Excellent

Rune

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice. No vomplains
Stayed 1 night in Nov 2023
Response from Junior Service Manager on Jan 16, 2024
Dear Rune, Thank you for your positive feedback! We're glad to hear that you had a very nice experience. We look forward to welcoming you back.Best regards, Hanna Pozihunova

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hotel in city centre
Great hotel in the centre of the city. Good rooftop bar. Service very efficient and friendly.
Stayed 1 night in Nov 2023

2/10 Terrible

mariusz

Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in Oct 2023
Response from Junior Service Manager on Nov 18, 2023
Dear Steven,Thank you for visiting PURO Warszawa Centrum! Looks like you have spent a good time in our hotel :)We hope to see you soon!Best regards, Hanna Pozihunova

8/10 Good

priscilla

Stayed 3 nights in Sep 2023

10/10 Excellent

Amy

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
A place worth staying in Warsaw
Hip property! Bedding comfortable. Loved how the room was controlled via touchscreen pad. Only con was the card reader upon entering room. Continued to be glitchy time to time during 2 night stay.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our key card holder to keep the lights on and appliances (hair dryer) working was glitchy even after we addressed the concern. Overall, the hotel aside from this issue was good!
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Stayed 4 nights in Sep 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the decor was very inspiring. beds are ultra comfortable. food and bar was incredible. front desk girls were snobby.
Stayed 1 night in Sep 2023

10/10 Excellent

Paul Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast and very comfortable room!
Stayed 4 nights in Sep 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PURO hotels always offer consistently great accommodation. I love elegant interiors from lobby and restaurants to the rooms. And those super soft pillows! I am already looking forward to staying in my old favourite PURO in Gdańsk at the end of September
Stayed 2 nights in Sep 2023
Response from Junior Service Manager on Sep 4, 2023
Dear Maria,Thank you for visiting PURO Warszawa Centrum and taking the time to write the review.We are pleased to hear our Hotel and services met you expectations.Enjoy your stay at PURO Gdańsk!:)Best regards,

10/10 Excellent

David, Sturgis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel of all on our trip.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jayme

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It's clean, consistent, relaxing, close to everything, and has friendly staff. Will be back!
Stayed 6 nights in Aug 2023
Response from Junior Service Manager on Sep 26, 2023
Dear Jayme, Thank you for visiting PURO Warszawa Centrum. We are delighted to hear that you enjoyed your stay at our hotel and appreciated our cleanliness, consistency, relaxation, location, and staff. Your recommendation means a lot to us.We look forward to welcoming you back soon at PURO!Best regards,Hanna Pozihunova

10/10 Excellent

Alistair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel in a central area of Warsaw, convenient for the airport, dining options and the sights. Excellent breakfast and rooftop bar with professional and friendly staff - a feature throughout Warsaw. Highly recommend this hotel as a base to explore a great city. Corner room was a good choice.
Stayed 3 nights in Aug 2023
Response from Junior Service Manager on Sep 4, 2023
Dear Alistair,Thank you for choosing PURO Warszawa Centrum and your kind review. Great to see that you have appreciated our location,rooftop bar and staff.We hope you will have the chance to visit us again!Best regards, Hanna Pozihunova

10/10 Excellent

Katrzyna

Stayed 1 night in Aug 2023

10/10 Excellent

Arkadiusz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Junior Service Manager on Sep 26, 2023
Dear Arkadiusz,Thank you for your recent stay with us and for your positive feedback! We hope to see you again soon at PURO! All the best, Hanna Pozihunova

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with a cool design and cool vibe.
Stayed 1 night in Aug 2023

10/10 Excellent

Dorothy

Stayed 1 night in Aug 2023

10/10 Excellent

Ray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Junior Service Manager on Sep 4, 2023
Dear Ray,Thank you for your recent stay with us and for your positive feedback! We hope to see you again soon at PURO!All the best, Hanna Pozihunova

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 8 nights in Jul 2023
Response from Junior Service Manager on Jul 26, 2023
Dear Joyce,Thank you for choosing PURO Warszawa Centrum! We hope you spent a memorable time in our hotel and we look forward to see you again!Best regards, Hanna Pozihunova

10/10 Excellent

Joyce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
super nice, clean and great location
Stayed 3 nights in Jul 2023
Response from Junior Service Manager on Jul 28, 2023
Dear Joyce,Thank you for choosing PURO Warszawa Centrum and your kind review. Great to see that you have appreciated our location and cleanliness.We hope you will have the chance to visit us again! Best regards, Hanna Pozihunova

10/10 Excellent

Dawid Konrad

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Jul 2023
Response from Junior Service Manager on Jul 26, 2023
Dear Dawid,Thank you for your recent stay with us and for your positive feedback! We hope to see you again soon at PURO! All the best, Hanna Pozihunova

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Junior Service Manager on Sep 4, 2023
Dear Keith,Thank you for visiting PURO Warszawa Centrum! Looks like you have spent a good time in our hotel :)We hope to see you soon! Best regards, Hanna Pozihunova

10/10 Excellent

Ritika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Loved our experience. The only thing is the spa staff could be a bit more friendly. But overall amazing experience.
Stayed 1 night in Jun 2023

6/10 Okay

Marsha Ruth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful modern hotel in a convenient location. The staff were friendly and helpful. The bed was heavenly. The hotel sacrifices style for function, however. The highly automated digitized room settings took some time to understand. There was no room for luggage and no plug-in for USB 2 Type A cables. Very little drawer space forced me to keep my things in my luggage. And no face cloths - an easy fix.
Stayed 2 nights in May 2023

10/10 Excellent

Ireneusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Marcin Stefan

Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels we have stayed in. It’s very clean with friendly staff and great location.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The tablet is great but no one explained the thermostat and it’s not connected to the tablet and hard to discover on your own. Spent a night freezing. Hated the lack of coffee in the room. Appreciated the heated bathroom floor, the hotel spa (steam room and sauna), and the friendly hotel staff. Wi-Fi access is annoying because it doesn’t automatically stay connected on your phone and you have to keep signing back in.
Stayed 2 nights in May 2023

10/10 Excellent

OWEN, Cerritos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff extremely friendly and helpful. Kasia helped me change the room when we found an issue with the first one. Location is perfect in center. Property is very new. Breakfast is very good but it may get bored after a couple days (we stayed five days) but the food is good nevertheless. Would stay here again if I visit Warsaw in the future.
Stayed 6 nights in Apr 2023

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Junior Service Manager on May 9, 2023
Dear Elizabeth,It was a pleasure to host you! We hope that you had an enjoyable stay and we wish to see you soon!Best regards, Hanna Pozihunova

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Junior Service Manager on May 7, 2023
Dear Anonymous, Thank you for your recent stay with us and for your positive feedback! We hope to see you again soon here at PURO! All the best, Hanna Pozihunova