Breakfast and dinner served, American cuisine
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Reviews of Courtyard by Marriott Walla Walla

3 out of 5
Courtyard by Marriott Walla Walla
550 West Rose Street, Walla Walla, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 346 out of 530 reviews" "
Rating 8 - Good. 128 out of 530 reviews" "
Rating 6 - Okay. 30 out of 530 reviews" "
Rating 4 - Poor. 12 out of 530 reviews" "
Rating 2 - Terrible. 14 out of 530 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Stayed 2 nights in Mar 2024

8/10 Good

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Elaura

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Arsheen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean rooms. Very comfortable bed. The lobby is beautiful and well equipped. Very close to all amenities in Walla Walla. This is why I enjoy Mariotts.
Stayed 1 night in Feb 2024

2/10 Terrible

Kelley

Stayed 2 nights in Jan 2024

10/10 Excellent

Robyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice distance from Main st. and other great downtown shops. Quiet.
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Travelled with family
This hotel was very modern and clean! It had everything you’d expect. The food was pretty good too!
Stayed 3 nights in Feb 2024

10/10 Excellent

Marsha

Business traveller, Travelled with group
Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Timothy

Liked: Cleanliness

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not included
Very clean and new but the hostess was coughing up a storm and coming from someone who just recovered from Covid and a baby who had Covid it would be bette rid she wore a mask with that cough! Also the fact the breakfast isn’t included is ridiculous. Either offer room service or a free breakfast because no one wants to put on their PJ’s and hoof it downstairs to pay $30 for breakfast. Other than that it was wonderful. Nice staff, clean, and the outdoor hot tub was great in the winter!
Stayed 1 night in Dec 2023

10/10 Excellent

Daphne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
We had a wonderful one night stay. The hotel was clean and felt safe and comfortable. We enjoyed our time using the pool and hot tub. The pool hadn't been cleaned from the night before, but i guess we can count that as a blessing as our lostgoggles were still on the floor of the shower, so easy for us to find. An option for a more reasonably priced breakfast would have been nice. I spent $7 for a bowl of honey nut Cheerios. Other than that it was a nice overnight stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Joanne

Stayed 1 night in Dec 2023

10/10 Excellent

Gay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding property, service and staff! Only negative is coffee selection in room was horrible. Probably the worst we've had anywhere! Thankful for Starbucks downstairs.
Stayed 2 nights in Dec 2023

4/10 Poor

Val

Travelled with partner
Disliked: Amenities
No breakfast, no complimentary bottled water in the room
Stayed 1 night in Nov 2023

10/10 Excellent

Amie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, comfortable bed, nice couch area, fairly updated look. Best part was the shower, it was a nice large walk in shower with a glass door, not one of those tub combos. The staff was very nice. Starbucks coffee in the lobby.
Stayed 1 night in Nov 2023

10/10 Excellent

Iridian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
I like coming to this property every time i come to Walla Walla.
Stayed 1 night in Nov 2023

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the lounge/bistro. After a long drive it was nice to check in, get settled, and then have dinner and drinks.
Stayed 2 nights in Oct 2023

10/10 Excellent

Susan, Pasco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, nice bedding and comfortable
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Over priced and disappointing
I expected more from the most expensive place in town. It really is no better than a much cheaper hotel. Everything costs extra - wifi (the free is useless), coffee and tea, and breakfast. The mini fridge is too small to be functional for anything but a can of soda. In room amenities are barely the minimum. Staff werent very informative or welcoming. Overall really disappointed. It looks nice, but thats about it.
Stayed 1 night in Oct 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Not expected
There was fresh blood on the sheets of one bed. There was dirt on the floor and punctured my foot on a small nail/pin so carpet must not have been vacuumed. Went to have a light dinner at the bistro and they were out of everything we tried to order.
Stayed 3 nights in Oct 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Nice location. Good breakfast and amenities. A little wear and tear in bathroom but overall clean.
Stayed 4 nights in Oct 2023

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this particular Courtyard. This is a beautiful very modern hotel. We will make this our regular hotel when in the Walla Walla area.
Stayed 2 nights in Oct 2023

10/10 Excellent

Karee

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Mike

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all-around!
Stayed 2 nights in Oct 2023

6/10 Okay

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine with the exception that when I checked in the front desk lady was good but her perfume was assaulting and i immediately wanted to leave. The room was fine but the coffee machine was broke. When I checked out another lady at the front desk was also fine but her perfume was also so strong it made me nauseous.
Stayed 1 night in Sep 2023

6/10 Okay

Kirsti

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Check in staff not very helpful felt like she doesn't like her job. After I got room was informed no airport shuttle which was main reason I chose this hotel. Nor was I advised where to ho gor my room. Was not informed wifi info at all. Figured it out at 9pm 5 hours after check in.
Stayed 1 night in Sep 2023

10/10 Excellent

Gabriella

Stayed 1 night in Sep 2023

10/10 Excellent

Kathryn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze, the property is new, clean and staff are very helpful. We always enjoy our stays at the Marriott.
Stayed 1 night in Sep 2023

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. We’ll be back.
Stayed 3 nights in Sep 2023

4/10 Poor

Ashley

Stayed 1 night in Aug 2023

10/10 Excellent

Hope

Stayed 2 nights in Aug 2023

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, clean & quiet. Breakfast was not complimentary, but was reasonably priced and delicious. My only criticism is the parking spaces are too narrow for larger SUVs and pickups.
Stayed 2 nights in Aug 2023

10/10 Excellent

Gretl

Stayed 1 night in Aug 2023

6/10 Okay

WENWEI

Travelled with group
Disliked: Amenities, property conditions & facilities
The location is convenient. The condition and facility is average.
Stayed 1 night in Jul 2023

8/10 Good

thetruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliable Mariott property. Clean and well maintained. Good value $$.
Stayed 2 nights in Jul 2023

10/10 Excellent

Tereasa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great from check in to check out. Very friendly. The hotel was very clean and well maintained. Would highly recommend when visiting Walla Walla and will definitely stay here again.
Stayed 2 nights in Jul 2023

8/10 Good

Christina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Emilia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very comfortable stay in an updated room. Although the AC was well appreciated, it is very loud.
Stayed 2 nights in Jul 2023

10/10 Excellent

Gale

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, walkable with easy parking
Stayed 2 nights in Jul 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Quite, clean. Comfy beds. Good A/C
Stayed 2 nights in Jul 2023

10/10 Excellent

Xiaofeng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable!
Stayed 1 night in Jul 2023

10/10 Excellent

BASHARAT

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly
Stayed 1 night in Jul 2023

6/10 Okay

Laura

Travelled with group
Liked: Cleanliness
My friends wanted to stay at another comparably priced hotel in town, but I convinced them to stay at the Marriott b/c it was newer. The hotel seems clean & the staff was pleasant, but I did not like our room & bathroom. The view from our room was depressing (looked over the roof & HVAC units) & the bathroom was terrible; the vanity is not separate, so you cannot get ready while someone else is taking a shower. The faucet splashes water everywhere when you turn it on & the bathroom door kept swinging shut, so we had to use a garbage can to keep it propped open. We both felt the room was overpriced & would not stay here again.
Stayed 1 night in Jun 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
It was okay
Hotel accommodations were as expected. Food & beverage options were very expensive.
Stayed 3 nights in May 2023

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean, spacious property. Great for weddings and other family and group occasions!
Stayed 1 night in May 2023

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
For being such a nice place with modern decor and nicely appointed rooms, you would expect a better coffee service, but this was not the case. The little packets of sugar and creamer are lame. Many much less expensive and not as high quality hotels have better coffee service in the lobby and complimentary breakfast. Also wished I had known that the hot tub was closed prior to booking the room, as I was looking forward to using it during my two day stay.
Stayed 2 nights in May 2023