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Hotel Silken Ciudad de Vitoria

4.0 star property
Upscale Vitoria-Gasteiz hotel in Lovaina with 24-hour front desk
VIP Access

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Silken Ciudad de Vitoria

Exterior
Down comforters, minibar, in-room safe, desk
Bar (on property)
Reception
Shower, rainfall showerhead, eco-friendly toiletries, hair dryer
Reviews
8.8

Excellent

Popular amenities

  • Breakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service

Explore the area

Map
Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008
  • Popular LocationVirgen Blanca Square8 min walk
  • Popular LocationMendizorroza Stadium14 min walk
  • Popular LocationCathedral of Santa Maria de Vitoria15 min walk
  • AirportVitoria (VIT)19 min drive
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Room options

View all photos for Club Double Room (Silken Club)

Down comforters, minibar, in-room safe, desk

Club Double Room (Silken Club)

9/10 Wonderful

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
Rainfall showerhead
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Parking Included)

Down comforters, minibar, in-room safe, desk

Double Room (Parking Included)

10/10 Exceptional

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
Hair dryer
  • 215 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Suite, Balcony

Down comforters, minibar, in-room safe, desk

Suite, Balcony

10/10 Exceptional

Highlights

Balcony
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

Down comforters, minibar, in-room safe, desk

Deluxe Double Room Single Use

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Bidet
Hair dryer
Eco-friendly toiletries
Rainfall showerhead
  • Sleeps 1
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Club Double Room Single Use (Silken Club)

Down comforters, minibar, in-room safe, desk

Club Double Room Single Use (Silken Club)

10/10 Exceptional

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
Rainfall showerhead
  • 215 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room Single Use

Down comforters, minibar, in-room safe, desk

Double Room Single Use

10/10 Exceptional

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
Hair dryer
  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Double Room (extra bed for a child)

Down comforters, minibar, in-room safe, desk

Standard Double Room (extra bed for a child)

10/10 Exceptional

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Bidet
Hair dryer
Eco-friendly toiletries
Rainfall showerhead
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Suite, Balcony (1 adult)

Down comforters, minibar, in-room safe, desk

Suite, Balcony (1 adult)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 431 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite (1 adulto)

Down comforters, minibar, in-room safe, desk

Junior Suite (1 adulto)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Private bathroom
Hair dryer
  • 323 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite

Down comforters, minibar, in-room safe, desk

Junior Suite

10/10 Exceptional

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (extra bed for an adult)

Down comforters, minibar, in-room safe, desk

Standard Room (extra bed for an adult)

10/10 Exceptional

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Bidet
Hair dryer
Eco-friendly toiletries
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

9.2/10 Wonderful

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
Hair dryer
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room Single Use (Parking Included)

Down comforters, minibar, in-room safe, desk

Double Room Single Use (Parking Included)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
Hair dryer
  • 215 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Similar properties

Front of property
Hotel Sercotel Boulevard Vitoria
Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.4 out of 10, Very good, (345)
The price is CA $88
CA $96 total
includes taxes & fees
May 26 - May 27
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About the area

Vitoria-Gasteiz

Hotel Silken Ciudad de Vitoria is located in Lovaina, a neighborhood in Vitoria-Gasteiz, and is near a train station. Palace of Ajuria Enea and Mendizorroza Stadium are local landmarks, and some of the area's attractions include Anillo Verde and Museo de Ciencias Naturales. Spend some time exploring the area's activities, including golfing.
Visit our Vitoria-Gasteiz travel guideOpens in a new window

What's nearby

  • Armory Museum of Alava - 6 min walk
  • Virgen Blanca Square - 8 min walk
  • University of the Basque Country - 11 min walk
  • Mendizorroza Stadium - 14 min walk
  • Cathedral of Santa Maria de Vitoria - 15 min walk

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 10 min walk
  • Vitoria (VIT) - 20 min drive

Restaurants

  • Panaderia Bertiz - 6 min walk
  • O'Connors - 6 min walk
  • La Pepita - 4 min walk
  • La Tagliatella - 6 min walk
  • Cafeteria Lovaina - 5 min walk

About this property

Hotel Silken Ciudad de Vitoria

Upscale hotel located in Lovaina
At Hotel Silken Ciudad de Vitoria, you can look forward to a coffee shop/cafe, a garden, and dry cleaning/laundry services. The on-site restaurant, Vitoria, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space and a snack bar/deli.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, a TV in the lobby, and a front-desk safe
  • A vegetable garden, tour/ticket assistance, and multilingual staff
Room features
All 149 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 26-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 17 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 16 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vitoria

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a security system

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Silken Ciudad
Silken Ciudad Hotel
Silken Ciudad Hotel Vitoria
Silken Ciudad Vitoria
Silken Hotel Vitoria Gasteiz
Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
Silken Ciudad Vitoria Hotel
Hotel Silken Ciudad Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad Vitoria
Silken Ciudad de Vitoria
Silken Ciudad De Vitoria
Hotel Silken Ciudad de Vitoria Hotel
Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz

Frequently asked questions

Is Hotel Silken Ciudad de Vitoria pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Silken Ciudad de Vitoria?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Hotel Silken Ciudad de Vitoria on Jun 9, 2024 start from CA $97.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Silken Ciudad de Vitoria?

Self parking is available for EUR 17 per day.

What time is check-in at Hotel Silken Ciudad de Vitoria?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Silken Ciudad de Vitoria?

Check-out is at noon.

Where is Hotel Silken Ciudad de Vitoria located?

Located in Lovaina, this hotel is within a 10-minute walk of Florida Park, Cathedral of Mary Immaculate, and Basque Parliament Building. Armory Museum of Alava and Palace of Ajuria Enea are also within 10 minutes. Vitoria (VIO-Vitoria-Gasteiz Train Station) is 10 minutes by foot and Vitoria-Gasteiz Station is 10 minutes.

Hotel Silken Ciudad de Vitoria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 235 out of 449 reviews" "
Rating 8 - Good. 172 out of 449 reviews" "
Rating 6 - Okay. 31 out of 449 reviews" "
Rating 4 - Poor. 6 out of 449 reviews" "
Rating 2 - Terrible. 5 out of 449 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Juan Diego

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Wonderfully helpful staff (Maria & Felipe were great) Unfortunately the rooms are outdated and since they're exterior, the sound proofing is pretty poor. Pretty loud traffic for a Saturday made the experience pretty suboptimal. The only option offered by the hotel was to pay extra for a quieter room. Disappointing experience.
Stayed 1 night in May 2024

8/10 Good

MARIA

Stayed 1 night in Apr 2024

4/10 Poor

Neil

Liked: Cleanliness
Disliked: Room comfort
Repeat stay - sadly also likely our last…
Paid to upgrade to junior suite (usually stay in Club room). Arrived very late after long motorway delays in France. Bed / mattress was so hard and uncomfortable. Had it not been so late and had we not been so tired I’d have insisted on changing rooms. On reflection, should have. Awful night sleep. Bed was very old and mattress equally so. Awful condition. Enjoyed breakfast (good service there), but reception / manager totally disinterested when told of the mattress problem. She sadly showed complete disdain when checking out, only interested in charging extra for the car parking. Stayed here three times now. Two good stays. This latest one ruined by a poor night sleep due to old bed and mattress (in the supposedly best rooms available).
Stayed 1 night in Jan 2024

8/10 Good

Timo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Jose

Stayed 3 nights in Dec 2023

2/10 Terrible

Peter

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Itoria
AC was nor working 1st night. Told front desk next morning “We’ll fix it” Next night AC still not working. Asked front desk next morning they said “Could not get into room because do not disturb sign on door” I say not true, I said “How did you make the bed if sign was there?” Lyer!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A really great hotel, beautifuly modernised in a manner that preserves its art deco design. And the staff couldn't be more helpful. Strongly recommended!
Stayed 2 nights in Sep 2023

6/10 Okay

ELENA O

Liked: Staff & service
Stayed 3 nights in Aug 2023

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence in service, cleanliness and appearance
Stayed 1 night in Aug 2023

8/10 Good

Kin Chung

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are extremely friendly and helpful. But I wish there were glasses instead of paper cups.
Stayed 2 nights in Aug 2023

General hotel information

Reasons to Book
Nice Bathroom
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Vitoria (VIT)