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Reviews of Hampton Inn Virginia Beach-Oceanfront North

2.5 out of 5
Hampton Inn Virginia Beach-Oceanfront North
3107 Atlantic Ave, Virginia Beach, VA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1002 reviews" "
Rating 8 - Good. 246 out of 1002 reviews" "
Rating 6 - Okay. 56 out of 1002 reviews" "
Rating 4 - Poor. 26 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Andrea, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While the front desk staff was not rude, she was not friendly and made no eye contact. The messages she sent checking on our welfare did not seem sincere. I know the carpet is hard to keep clean on the beachfront, so perhaps for this level of accommodations, hotels should consider tile floors. The carpet looked very dirty and seemed unsafe.
Stayed 3 nights in May 2024
Response from Lorie Hitchler, GM on May 21, 2024
Thank you for taking the time to share your experience with me, i will certainly like into these items for you. I hope you will visit again

6/10 Okay

Veena

Travelled with partner
Liked: Amenities, property conditions & facilities
Convenient location.
Stayed 2 nights in May 2024
Response from Lorie Hitchler, GM on May 14, 2024
Thank you for choosing us, I am glad that you enjoyed your stay

8/10 Good

Tammy

Travelled with family
I was not expecting a $20 per day charge for parking for the one vehicle that we drove. This fee should have been including in the rate we paid to stay!!!
Stayed 3 nights in May 2024
Response from Lorie Hitchler, GM on May 14, 2024
Thank you so much for staying with us.

10/10 Excellent

DANNYELLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for husband's birthday. he woke up to a beautiful sunrise right in our bedroom daily from the 7th floor. Front desk staff gave us a free coupon to ride the bikes located in the parking lot of the hotel - that will definitely burn some calories but we had so much fun riding together! Food was amazing - Kung Fu tea, the 'Captain' at Dough Boys and Hadiya at Pocahontas did right by us! Husband now wants to purchase VA Beach oceanfront property - overall lovely stay.
Stayed 3 nights in May 2024
Response from Lorie Hitchler, GM on May 14, 2024
Hi Dannyelle, I am thrilled that you enjoyed your stay with us, I hope you will come back soon.

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very nice and clean. Staff was super friendly. Great view, and right next to the Atlantis statue. It is about a mile of a walk if you want to get to any of the shops, the pier, or other attractions.
Stayed 2 nights in May 2024
Response from Lorie Hitchler, GM on May 14, 2024
Hi Elizabeth, thank you for so much for choosing us. I am thrilled that you enjoyed your stay.

10/10 Excellent

Kwok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the beach!
Stayed 2 nights in May 2024
Response from Lorie Hitchler, GM on May 14, 2024
Thank you for choosing to stay with us.

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety place and close to lot of restaurants
Stayed 2 nights in May 2024
Response from Lorie Hitchler, GM on May 7, 2024
Thank You for choosing us, I am thrilled that you enjoyed your stay.

8/10 Good

Wenbing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in May 2024
Response from Lorie Hitchler, GM on May 9, 2024
Thank you so much for choosing to stay with us. We love having you here.

10/10 Excellent

Sharon

Stayed 1 night in Apr 2024
Response from Lorie Hitchler, GM on May 7, 2024
Thank You Sharon, I am thrilled that you enjoyed your stay.

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Front desk staff were unfriendly
Stayed 2 nights in Apr 2024
Response from Andie on Apr 29, 2024
Good morning, I do apologize that you did not receive the correct greeting from the front desk at check in. Here at Hampton, we strive for excellent customer service. I have comped you're parking for the inconvenience. If you have any questions, you can call the hotel and ask to speak with Andie. Thank you for your time.

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated. Ate in restaurant.Bartender and server both great.
Stayed 1 night in Apr 2024
Response from Lorie Hitchler, GM on Apr 25, 2024
Thank you for choosing us, I am thrilled that you enjoyed your stay.

6/10 Okay

Emily L

Travelled with family
Disliked: Property conditions & facilities
Older hotel with some cleanliness issues. The pool was filled with foam so we did not swim in it. The rooms have been updated but are still on the older side. Lighting in room was awful. Breakfast was too crowded to try. Parking on site but area did not feel safe.
Stayed 1 night in Apr 2024
Response from Lorie Hitchler, GM on Apr 25, 2024
Thank you for taking the time to leave us a review. I will look into these items and work on getting them resolved. I hope you will give us another opportunity the next time you travel to Virginia Beach.

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 👍
Stayed 1 night in Apr 2024
Response from Lorie Hitchler, GM on Apr 25, 2024
Thank you Teresa.

8/10 Good

Candice

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one elevator working on a holiday weekend. That was the only hiccup. Everything else was great!
Stayed 2 nights in Mar 2024
Response from Lorie Hitchler, GM on Apr 25, 2024
Thank you, Candice, we are excited to have both of our elevators back up and running. Hope to see you soon.

10/10 Excellent

Kerston

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jellibean was a awesome front desk clerk. Housekeepers were friendly too. Breakfast was good
Stayed 1 night in Apr 2024
Response from Lorie Hitchler, GM on Apr 12, 2024
Thank you so much for your comments, I am thrilled that you enjoyed your stay.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Julia at the front desk was great. We arrived early. She went out of her way to accommodate us after a long trip from PA.
Stayed 3 nights in Apr 2024
Response from Lorie Hitchler, GM on Apr 8, 2024
Thank you so much, for your kind review! I will be sure to share with Julia.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Genevieve on Apr 9, 2024
Thank you so much for choosing to stay with us, I am thrilled that you enjoyed your stay.

8/10 Good

Stacey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
At first I did not know there was a daily fee to charge for parking on the premises but after being there the week I am grateful we were able to park our car in the parking lot. A daily fee is a bit much after the expense. Pool was so warm. Beach was literally right there… the view from our hotel was fantastic. The Continental breakfast was delicious.
Stayed 4 nights in Apr 2024
Response from Lorie Hitchler, GM on Apr 8, 2024
Thank you so much for choosing to stay with us, I am thrilled that you enjoyed your stay.

10/10 Excellent

Trebor, Lansdowne

Stayed 1 night in Apr 2024
Response from Jellibean on Apr 25, 2024
Thank you for staying with us, I appreciate your feedback. I hope you will visit again soon.

10/10 Excellent

crystal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was just beautiful.
Stayed 2 nights in Mar 2024
Response from Lorie Hitchler, GM on May 7, 2024
Hi Crystal, I am so glad that you enjoyed your stay, I hope you will come back to see us.

8/10 Good

Christina

Travelled with pets
Liked: Cleanliness, staff & service, amenities
There were 2 elevators but only 1 was working over a holiday weekend and spring break. Thankfully the hotel was only 8 floors and not any taller.
Stayed 2 nights in Mar 2024
Response from Lorie Hitchler, GM on Apr 5, 2024
Thank you for taking the time to leave your feedback, we have both elevators up and running now, I hope you will be able to visit us again soon.

10/10 Excellent

Bevely

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some areas were not that clean
Stayed 2 nights in Mar 2024
Response from Lorie Hitchler, GM on Apr 9, 2024
Thank you for staying with us, I appreciate your feedback. I hope you will visit again soon.

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the breakfast was fantastic. This hotel could use a bit updating of carpets as they looked older/dirty.
Stayed 2 nights in Mar 2024
Response from Lorie Hitchler, GM on Apr 8, 2024
Thank you so much for choosing to stay with us. I am thrilled that you enjoyed your stay with us.

6/10 Okay

SHIMEI

Stayed 2 nights in Mar 2024
Response from Jellibean on Apr 25, 2024
Thank you for staying with us, I appreciate your feedback. I hope you will visit again soon.

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location, but property looks old. Breakfast is super good
Stayed 1 night in Mar 2024
Response from Genevieve on Apr 9, 2024
Thank you so much for choosing to stay with us! Hope to see you again next time!

6/10 Okay

fauller

Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Genevieve on Apr 9, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Jody

Disliked: Staff & service, property conditions & facilities
Beds are horrible and uncomfortable and the staff at front desk are not ver inviting and don’t know their job very well.
Stayed 1 night in Mar 2024
Response from Genevieve on Apr 9, 2024
I am sorry that you did not enjoy your stay with us. Have a good day!!

8/10 Good

Anita

Stayed 3 nights in Mar 2024
Response from Lorie Hitchler, GM on Apr 25, 2024
Thank Anita

10/10 Excellent

frances, forest hills

Stayed 4 nights in Mar 2024
Response from Lorie Hitchler, GM on Apr 25, 2024
Thank you much Frances.

8/10 Good

Kym

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2024
Response from Genevieve on Apr 9, 2024
Thank you for staying with us, we look forward to seeing you again the next time you are in Virginia Beach.

8/10 Good

Irina

Stayed 2 nights in Mar 2024
Response from Genevieve on Apr 9, 2024
I hope you will be able to visit us again soon.Thank you for staying with us!

10/10 Excellent

Jeannie

Stayed 1 night in Mar 2024
Response from Lorie Hitchler, GM on Apr 9, 2024
Hi Jeannie, Thank you for taking the time to leave a review, I am thrilled that you enjoyed your stay with us.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good free breakfast!
Stayed 5 nights in Mar 2024
Response from Genevieve on Apr 9, 2024
Thank you so much for choosing to stay with us. I am thrilled that you enjoyed your stay with us.

8/10 Good

PHILIP

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient.
Stayed 3 nights in Feb 2024
Response from Genevieve on Apr 9, 2024
Thank you for staying with us!

10/10 Excellent

Marybeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view! Staff is excellent!!
Stayed 1 night in Feb 2024
Response from Genevieve on Feb 27, 2024
Thank you! I'm glad you enjoyed your stay with us!

10/10 Excellent

amarilis

Liked: Cleanliness, staff & service, property conditions & facilities
I am very pleased with my stay at this property and the royal treatment they dispensed to me by making sure I was ok. I think that individualized treatment is A plus.
Stayed 2 nights in Feb 2024
Response from Genevieve on Feb 26, 2024
Thank you again for your kind words and we look forward to welcoming you back soon.

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice Stay in VA Beach
I would definitely stay here again. It is not luxury if that’s what you are looking for but the view from our room was amazing, beds were comfortable, love the refrigerator and microwave in the room, and restaurant bar in hotel was fun and pizza was good. Average in room bathroom. Very convenient walking to restaurants, shops, and bars. They only had one elevator which surprised me because apparently it has been out of service for months if you read the other reviews. That was kind of annoying but a good excuse to take the stairs.
Stayed 3 nights in Feb 2024
Response from Genevieve on Feb 26, 2024
Thank you so much for sharing your positive experience. We appreciate you. We hope to see you back again!

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Genevieve on Apr 9, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Genevieve on Apr 9, 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lorie Hitchler, GM on Feb 19, 2024
Good morning, Oscar, I am sorry that you did not enjoy your stay with us.

8/10 Good

Jack

ok
Stayed 2 nights in Feb 2024
Response from Genevieve on Apr 9, 2024
Thank you for choosing to stay with us

10/10 Excellent

Pablo

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Jan 2024
Response from Andie on Feb 1, 2024
We are pleased you enjoyed your stay!

10/10 Excellent

Nicholas

Stayed 2 nights in Jan 2024
Response from Genevieve on Apr 9, 2024
Thank you for staying with us, we look forward to seeing you again the next time you are in Virginia Beach.

10/10 Excellent

Lauralynn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really enjoyed the indoor pool. The staff was friendly and so attentive. The beach view was magnificent. We had a great trip and would definitely stay again.
Stayed 1 night in Jan 2024
Response from Andie on Feb 1, 2024
Thank you so much for the kind words. We are so happy you enjoyed your stay. We hope you and your family come back and see us.

8/10 Good

Martha

Stayed 1 night in Jan 2024

10/10 Excellent

Kathi

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
A particular bonus of this hotel is that they provide free on-site parking.
Stayed 3 nights in Dec 2023
Response from Genevieve on Feb 26, 2024
Thank you so much for sharing your positive experience. We appreciate you. We hope to see you back again!

6/10 Okay

CHARLES

Liked: Cleanliness, staff & service, room comfort
One of the features that we wanted was a restaurant in the hotel. When we got there on New Years Eve, we were informed the restaurant would be closed until Thursday.The day after our 3 day stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

Julie

Stayed 11 nights in Dec 2023

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. The pool area was clean. Room was beautiful. A few steps and you’re on the boardwalk. Listening to the ocean at night. You can walk to all shopping and eating. Wonderful stay
Stayed 2 nights in Dec 2023
Response from Lorie Hitchler, GM on Jan 2, 2024
Hi Samantha, thank you so much for staying, I am thrilled that you enjoyed your stay with us.