Outdoor pool, sun loungers
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Reviews of MR Mar Suites

3 out of 5
MR Mar Suites
Avenida Borgono 16180 - Renaca, Vina del Mar, Valparaiso

Reviews

7.8

Good

Rating 10 - Excellent. 43 out of 128 reviews" "
Rating 8 - Good. 50 out of 128 reviews" "
Rating 6 - Okay. 19 out of 128 reviews" "
Rating 4 - Poor. 9 out of 128 reviews" "
Rating 2 - Terrible. 7 out of 128 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Yamaira

Stayed 1 night in Dec 2023

8/10 Good

Amacarsi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only thing that i didn't like was that went they washed the pool area, a lot of water fell on our balcony which wet everything we had there.
Stayed 2 nights in Nov 2023

10/10 Excellent

Nibras

Liked: Cleanliness, property conditions & facilities
Very nice and convenient place
Stayed 1 night in Aug 2023

10/10 Excellent

Naikel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was good! we stayed for one night. perfect location.
Stayed 1 night in Jul 2023

6/10 Okay

MATIAS EMILIO

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It is an ok place. Old building, not very clean in common areas. Staff members are friendly and supportive

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Advice
Small but nice pool with enough room for everybody when we were there. Amazing view from pool. Our room was advertised as a room with ocean view which it was not. We where placed on first floor. Avoid first floor at all cost if you do not want to be on display for everyone who passes by on the street outside (see pictures).
Stayed 5 nights in Dec 2022

8/10 Good

Norma

Stayed 2 nights in Nov 2022

2/10 Terrible

Michael

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
There is a total lack of long term facility maintenance in this hotel
Stayed 1 night in Nov 2022

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, room comfort
Great location looks a little tired.
In a great location with friendly staff. We only stayed for one night and the items in the apartment were sufficient for one night but you might struggle if you were staying a little longer. The apartment was starting to look a little scruffy and worn but not to an extent that I wouldn’t stay here again.
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Great location. Very dated property. Needs some modernization.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is directly across from the beach where there are sea lions on the rocks. The view is spectacular. The people at reception were very helpful. The room was clean and spacious.
Stayed 2 nights in Apr 2019
Response from Management. on May 23, 2019
Dear Guest: We want to thank you for your time to leave us your comments. We are glad to know that you had a good stay with us. We wait for you in a new opportunity in Viña del Mar. Best regards,

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
I loved location, size of bedrooms, jacuzzi and swimming pool and of course the view!
Stayed 1 night in Apr 2019
Response from Management. on Apr 23, 2019
Dear guest: We want to thank you for your time to leave us your comments, because it is always important for us to know your opinion. We are glad to know that you had a good stay with the Neruda Mar Suites team. We wait for you in a new opportunity for Viña del Mar. Best regards,

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic views, location and customer service!!!
The view from this hotel is phenomenal! We originally rented it for one night but the location, view and customer service is top notch, so we extended our stay for a few additional days. The staff is exceptional at this hotel! Their response time for everything we needed was world class!
Stayed 1 night in Apr 2019
Response from Management. on Apr 23, 2019
Dear guest: We want to thank you for your time to leave us your comments, because it is always important for us to know your opinion. We are glad to know that you had a good stay with the Neruda Mar Suites team. We wait for you in a new opportunity for Viña del Mar. Best regards,

8/10 Good

Zalazar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
OK hotel
Amazing view from the terrace, besides that is an OK hotel to stay near the beach.
Stayed 1 night in Mar 2018

8/10 Good

Joao E.

Liked: Cleanliness, staff & service, room comfort
Good Value
Great Location and very friendly staff.
Stayed 7 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Not what we were expecting from other reviews. The apartment was dirty and the wifi was terrible. It's quite far from Valparaiso and Vina and a 30 minute walk to the nearest food places, but the bus service was good and ran late. The weather was foggy when we were there in the morning so we didn't visit the pool. There were 3 of us and we needed a room each so it was expensive for the quality. The 3 room apartment slept 8 so it may seem more reasonable if the price was split between more people.

8/10 Good

Shelley, Austin, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment right across from the ocean
We really liked sitting on our balcony watching the waves crash and the people walk by.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
no food at hotel
generally a nice location with beach very close. however long distance from any sort of convenience store

6/10 Okay

William, Jackson, WY

Disliked: Cleanliness, property conditions & facilities, room comfort
dated. lots of mold in restrooms. poor quality wifi.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and parking facilities are the only points in favour.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy and needs updating
We had the noisiest room in the hotel, right on the street level - very very loud. Interior needs painting badly and new carpet. Kitchen lacking some obvious items ie dishwashing soap and paper towels and coffee maker. Pool was nice but difficult to access. Second bedroom with two twins is tiny with window looking over garage. Beach is within walking distance but not directly across the street.

6/10 Okay

Kris, Wisconsin

Liked: Staff & service
Disliked: Cleanliness, room comfort
Close to the beaches but worn hotel
Hotel was as pictured. Location is great for close beaches. Can walk or bus to dining or store. 2 bdrm is spacious but not overly comfortable and while clean it was very worn looking. Views can be of street or obstructed, but can see/hear the Ocean and sea lions. No hair dryer in room, no on site food or coffee. Staff was very friendly and helpful, there was always someone at the front desk that spoke English. They fulfilled our request for a room off the street level and provided immediate service when we had a small problem in the room.

4/10 Poor

Jorge, New Zealand

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Close to beach but sadly not well maintained
I'd stayed at this hotel in 2000 and it was really quite nice, ample apartments nicely fitted out, etc. This time around, it almost seems like they are stuck in the year 2000 - other than paint in the common areas, everything is old and kind of falling apart. Our room was a bit dirty, the windows opening out to the balcony were quite dirty and there was an unpleasant smell in the bathrooms. In the master bedroom, the fitted sheets for the queen size bed didn't even make it all the way down the mattress! Finally, internet service (wifi) inside the room was horrible, had to hover around the entrance door to get any connection. We complained but the hotel was full so they couldn't move us to a different room. They sent somebody up to the room to 'clean' but I can't tell if they did anything or not, looked exactly the same when we came back. We need to give our daughter a bath but there was no plug for either of the bathtubs and when they sent one to our room it was too small and the water still ran out. Overall, very disappointed, especially given the price!

6/10 Okay

Not Provided, Santiago

Average stay, expensive
A very short stay at this small but a bit expensive hotel. Better for long term stays because of the apartment setting. An average decoration with less than average bedding. I wouldn't recommend it

10/10 Excellent

Diana C, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing view
Recommend it great stay amazing staff

10/10 Excellent

Kenneth, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and the rooms had a great ocean view.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Ok
It was ok. The breakfast was only a loaf a bread in our room each day and when we checked out they charged us 40.00 USD for a hand towel that we used to clean up wine due to no paper towels or toilet paper in the room.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Experience, many issues with the elevator and parking. The rooms rates is too much related to an Hotel 5 stars. Poor breakfast and Concierge with bad willingness

8/10 Good

Paul, Anchorage Alaska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the sea lions.
Gorgeous location. The breying of the sea lion sanctuary across the street was entertaining, almost frat boy like. Reminded me of college. All in all a great place for our family to get together.

6/10 Okay

Paulina, Chile

Liked: Cleanliness, staff & service
Apart hotel, located in front of the beach
They gave us an upgrade to a bigger apartment for the same price. The apartment included two rooms, a king size bed room and a two single bed room. A small kitchen and 2 beds in the living room. It was comfortable and met my expectations. Included continental breakfast in the room

10/10 Excellent

Laura, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable suites hotel with beach frontage
Our room with a patio facing the ocean was wonderful. Nice accommodations and hospitality. Good location, easy to get the bus into town. Only downside is the barking seals on the giant rock across the street. Barking contined all day and night.

10/10 Excellent

Laurie, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location friendly staff
We were only able to stay one night but enjoyed the location and hotel. The hotel is not brand new but comfortable.The views were great and the roof top pool a nice place to be to see the surrounding area. The hotel is across the street from some large rocks where birds and seals live. Tourist buses like to stop for pictures. There is free wifi in the lobby and free parking on a first come basis. . It is a good area to walk in as there are many restaurants and a long walking sidewalk in both directions. They bring you milk and bread to toast, coffee for your room as there was a mini kitchen. We would stay here again. The staff were all very nice and helped us make reservations for Casablanca Valley wineries. Thank you

6/10 Okay

Osvaldo, santiago

Liked: Room comfort
Good option for numerous families
I liked the big and comfortable room for 8 people. Recommendable for numerous families

8/10 Good

andrew, Vail Colorado

Liked: Cleanliness, staff & service, room comfort
It's all about location
The suites were fine, room was very clean front desk staff was also very efficient .Only problem was that the hot tubs were not working very well and pool was cold but I would return .

6/10 Okay

Romita

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
La propiedad en si no esta mal, solo que en la limpieza deben enfatizar más, ya que en los azulejos del baño había muchos hongos.
Stayed 3 nights in Feb 2024

8/10 Good

Nancy

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice place to enjoy sea front a couples of days. Many restaurants and nice boardwalk to walk.
Stayed 6 nights in Jan 2024

8/10 Good

Edgar

Liked: Cleanliness, property conditions & facilities
Frente a roca con leones marinos, y fácil acceso con estacionamiento. Lo único que no nos gusto fue que reservamos habitación con vista al mar, pero nos ubicaron en primer piso y la vista era a la calle, carros estacionados y atrás lo que se alcanzaba a ver el mar.
Stayed 2 nights in Dec 2023

2/10 Terrible

Nestor

Disliked: Cleanliness, property conditions & facilities
No pude viajar y solicite la devolucion de mi dinero el mismo dia en la mañana, y se me dijo que no se podia devolver porque lo había comprado con la aplicacion despegar. Despegar no me da la opcion para recuperar mi dinero
Stayed 1 night in Oct 2023

8/10 Good

andres

Travelled with family
Liked: Cleanliness, room comfort
Detalles que hacen la diferencia
Habia un ascensor malo. Falta algunos implementos, parrilla eléctrica, sillas de reposo en la terraza, etc
Stayed 2 nights in Oct 2023

10/10 Excellent

Cristian

Travelled with family
Liked: Cleanliness, room comfort
todo muy bien, personal muy amable y servicial. impeque de limpio
Stayed 3 nights in Jul 2023

10/10 Excellent

maria teresa

Stayed 1 night in Apr 2023

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, room comfort
Grata Experiencia
Experiencia grata, fuimos con mi señora e hija y nos llevamos una agradable sorpresa del hotel. 100% recomendable
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Recomendable.
Gratamente sorpredido, buen tamaño el dpto con 2 piezas, buenos baños, terraza , la ubicacion excelente dejas el auto ahi y haces todo a pie restaurantes de mariscos en playa cochoa a 300 mts, caminas por reñaca, todo bien.
Stayed 1 night in Apr 2023

10/10 Excellent

Ignacio Nahuel

Travelled with family
Stayed 4 nights in Jan 2023

10/10 Excellent

Ingrid

Travelled with group
Liked: Cleanliness, room comfort
Muy buena experiencia
Stayed 1 night in Nov 2022

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, room comfort
Todo ha sido excelente
Stayed 1 night in Nov 2022

10/10 Excellent

Isabel Cristina

Stayed 3 nights in Sep 2022