Dear Mr. Campbell,I am really happy that you enjoyed your vacation at Young Island Resort. I am sorry though that you misunderstood the information regarding our ferry service. We do state that "From our ferry dock, enjoy a five-minute ride across just 200 yards of clear waters." This 5-minute ride is the ride which you took from our mainland dock on St. Vincent over to Young Island and of course, this is complimentary to our guests on a 24-hour basis. However, in the history of our country, there has never been a ferry service from Young Island to Kingstown. Is there some other section which you read that led you to believe that somehow there was a ferry from Young Island to Kingstown? We would be happy to correct anything that appears misleading about our ferry service as this was not intentional on our part. Please feel free to reach out. It was a pleasure having you stay with us.Regards,Bianca PorterGeneral Manager

Dear Anthony,I am happy to hear that your Young Island experience was a positive one. Thank you for the feedback. It is appreciated. We are expecting more chaise lounges for the beach this month. We look forward to welcoming you back to Young Island Resort.Regards,Bianca PorterGeneral Manager

Dear William, I am happy to hear that your stay was enjoyable and memorable. Thanks for the feedback. We hope to have the pleasure of welcoming you back in the future. Regards, Bianca Porter General Manager

Dear Michelle, Thank you for taking the time to provide feedback on your stay at Young Island. I am happy that it was memorable. We hope to have the pleasure of welcoming you back. Regards, Bianca Porter General Manager

Dear Frederick, Thank you for staying at Young Island and for providing feedback. It is feedback from guests like you who help us to improve the property. I hope that you enjoyed staying with us and that you will consider staying with us again. Regards, Bianca Porter General Manager

Dear Charles, I am happy that you enjoyed your quarantine experience at Young Island Resort and thank you for your feedback. We hope to have the pleasure of welcoming you back in the future. Regards, Bianca Porter General Manager

Dear Mr. Caplin, Thank you for providing feedback on your stay at Young Island and I am truly sorry that your short stay was not up to your expectations. Firstly, I apologise profusely for the delay in getting the luggage to your cottage. This was not acceptable nor is it the norm, therefore this was most unfortunate and I have investigated the matter and put measures in place to ensure that this will not be repeated. When you made your reservation online, the only information which you provided to us was your e-mail address and your telephone number, hence the reason why on arrival, you were asked to fill out our registration form with your address and signature, for our records. We are in the habit of entering this information into our system electronically, after physically accompanying guests to their cottages, however; while waiting for the sudden shower of rain to subside, the receptionist used that time to key in the information. I can only imagine that after a long day of travel with added health procedures, that you were eager to get to your cottage and that is understandable. We actually experienced very good occupancy on the weekend, but of course, you would not have been aware, because our other guests were in quarantine and their dinners were being delivered to them in their various cottages throughout the island shortly after you arrived. The COVID-19 pandemic has necessitated certain operational changes and following formal training geared towards keeping staff and guests in our industry safe, we reluctantly resorted to delivering meals to our quarantine guests in biodegradable food containers. This is most certainly not our style, and we would have preferred not to have resorted to this. We did inform you of this via e-mail in December following your booking. Further, please be assured that it was only because you were in government mandated quarantine with a court order (as all arriving travelers are), that you were asked to return to your room for foodservice delivery there after you showed up at the dining room for dinner. Had you not been in quarantine, we would have been more than happy to have served you using our china and stainless steel cutlery in our dining room and with the lovely ambience. I do hope that you enjoy the remainder of your stay in St. Vincent and the Grenadines. Regards, Bianca Porter General Manager

Dear Keith, Thank you for taking the time to share your views on your Young Island experience. I am happy that you enjoyed your stay. We look forward to seeing you in the future and thank you for staying with us. Regards, Bianca Porter General Manager

Dear Jon, What a wonderful review! You truly captured the essence of Young Island and we are so happy that you were able to appreciate our special island. Thank you for taking the time to write a review and we hope to have the pleasure of welcoming you back. Warm regards, Bianca Porter General Manager

Dear Guests, I am happy that you enjoyed your stay at Young Island Resort. We hope to have the pleasure of welcoming you back. Thank you for staying with us. Regards, Bianca Porter General Manager

Dear Guest, I am so happy that you enjoyed and appreciated the essence of Young Island. We hope to have the pleasure of welcoming you back. Regards, Bianca Porter General Manager

Thank you for your feedback. I am happy that you enjoyed staying at Young Island and we hope to see you again in the future. Best regards, Bianca Porter General Manager

Dear Erin, Thank you for your kind words. We are delighted that you enjoyed your vacation with us. We hope to have the pleasure of welcoming you back. Best regards, Bianca Porter General Manager

Dear Guest, Thank you for taking the time to write a review. I am happy that you enjoyed our tennis court and all of the other features of Young Island. We hope you will visit us again. Regards, Bianca Porter General Manager

We are delighted that you are enjoying the beauty of Young Island and that your experience has been a positive one and we look forward to continuing to be of service to you.

I am so happy that you appreciated the natural beauty of Young Island and that your visit was enjoyable. We hope to welcome you back.

Thank you for your invaluable feedback. It is appreciated. I am happy that you enjoyed your stay and were able to embrace the essence of our special island. Looking forward to welcoming you back.

Thank you for taking the time to stay with us. I am happy that you enjoyed all aspects of your Young Island experience. We look forward to welcoming you back.

Thank you for staying at Young Island and for taking the time to review your stay. We hope you will consider staying with us in the future. Regards, Bianca Porter General Manager

Dear Frida, Thank you for your feedback. I am sorry that your Young Island experience did not meet your expectations. We do try our best in our promotional literature to describe the island and what to expect in terms of the wildlife and the outdoor garden showers. Our cottages (including the cottage which you occupied) all have wooden vertical louvered windows with horizontal bars to close them. To keep mosquitoes and other insects out, we use screens on the exteriors. Of our twenty nine accommodations, twenty three of them currently have both ceiling fans and air conditioners. Had you communicated to us your need for air conditioning, we would happily have moved you to a cottage with air conditioning. This is most unfortunate. I am sorry to hear also that you did not enjoy the food, nor interacting with our staff who are known for being friendly and accommodating. Thanks again for staying with us and again we are sorry that you did not enjoy the visit. Regards, Bianca Porter General Manager

Dear Gemma, Many thanks for the feedback. We value your comments and are working on making certain aspects of the Resort more modern without changing the feel of it. Thanks again.