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Reviews of BYPILLOW Mumm

2 out of 5
BYPILLOW Mumm
Passeig Maritim , 88, Vilanova I la Geltru

Reviews

8.2

Very good

Rating 10 - Excellent. 40 out of 91 reviews" "
Rating 8 - Good. 28 out of 91 reviews" "
Rating 6 - Okay. 12 out of 91 reviews" "
Rating 4 - Poor. 8 out of 91 reviews" "
Rating 2 - Terrible. 3 out of 91 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Raafat

Liked: Property conditions & facilities
Nice location and great staff
Stayed 1 night in May 2024

4/10 Poor

vallery

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Sitges :(
Staff was amazing. However there was a sewage odor in the lobby. My room was first floor, couldn’t open window because of construction and workers literally looking in. Bathroom was huge and outdated. Smelled like sewage. Water pressure is like a pressure washer. Fridge was broken, couldn’t get another one so had to throw away all my food. Left after first day becuse of smell and fridge issues.
Stayed 4 nights in Sep 2023

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Room comfort
Blinded by the Light.
Room was lovely on the surface but very tired and had no blind so was awake at 5am with the sun streaming in so the next day was a right off. 11am check out too which is the earliest l’ve had in Spain. Receptionist lady was lovely though and very helpful.
Stayed 1 night in Sep 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
well located by the Marina and is in easy walk of the town centre with its restaurants and bars etc. Easy car parking at the front of the hotel which costs around Euro6-7 per night
Stayed 1 night in Aug 2023

2/10 Terrible

Mario

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible, smelly and super tiny
Stayed 1 night in Jun 2023

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

4/10 Poor

Serena, North Bend

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Look elsewhere. The staff was super friendly and really wanted to make the stay pleasant, eager to correct issues but unfortunately the building has problems. Stayed 5 nights and if I would have been able to cancel and stay somewhere else I would have. I had multiple issues with the heating in our room. Never got warm. Unreliable water temperature in the shower. Bathroom showed signs of mold and smelled of mildew. Hallways and lobby have an awful pungent smell of cleaning products. You can hear everything through the walls. Fast Wi-Fi and decent bedding but I won’t be staying in any of the hotels owned by this chain again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight visit
Just used for a quick overnight visit, very clean and tidy, good location and friendly staff.
Stayed 1 night in Oct 2022

6/10 Okay

Sandra

Travelled with partner
Liked: Staff & service
Disliked: Amenities
It's a basic room with friendly staff. Unfortunately, the bathroom had a bad odor that permeated the room.
Stayed 1 night in Aug 2022

8/10 Good

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service
This is a pretty no-frills property that is in need of repairs and attention. Convenient location and friendly front desk staff, but the place def. needs some TLC. Common areas look a bit run down with flickering ugly lights. Our room was much bigger than expected, which was nice. A/C was great. Overhead light bulbs were mixed colors in different parts of the room and in the bathroom which was very off-putting and frankly bizarre. Bathroom shower stall was VERY small with just a cheap plastic curtain around it. The first night we accidentally flooded the bathroom because the shower head blasted the curtain hard enough to blast water down below the curtain. We aren't the only ones to do this. The stall was so small there was no way to turn and move in the shower without the curtain clinging to our bodies. We are small, slim adults (the tallest is 5'7"). If you're a taller person you'll definitely be feeling scrunched in the shower. There were small random unpatched holes in parts of the walls. Some patched repairs never repaiinted. Lot of closet space, but no safe in the room for valuables. The young lady working front desk/reception was extremely helpful and friendly and spoke excellent English. She was extremely accommodating when we needed extra towels, cutlery, etc. Super convenient to a grocery store and a DIY laundromat around the corner. Quck walk to the RENFE/Rodalies train station, and there's also a convenient bus stop on the corner too.
Stayed 1 night in Jul 2022

8/10 Good

Sara

Liked: Cleanliness, staff & service, room comfort
Does exactly what it says
Basic accommodation (room clean but tired with no natural light), friendly staff and good seafront location. Worked for me as I spent little time there.
Stayed 2 nights in May 2022

10/10 Excellent

benjamin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and very friendly staff
Stayed 1 night in Nov 2021
Response from Recepción on Jan 30, 2022
DearBenjamin, thank you so much for your comments. We hope to see you again in the future at Mumm by Pillow by Pillow!

8/10 Good

vimesh

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stay at mum by pillow
Needs a refurb
Stayed 1 night in Sep 2021
Response from Mumm by Pillow on Oct 3, 2021
Dear Vimesh, Thank you very much for sharing your opinion with us. We are glad to know that you have enjoyed your stay! We take note of your comments, as they always help us to improve. We hope to see you soon. It is always a pleasure to have guests like you!

6/10 Okay

Verified traveller

Stayed 7 nights in Sep 2020
Response from Recepción on Dec 13, 2020
Apreciado, Gracias por compartir tus comentarios con nosotros. Esperamos que hayáis tenido una agradable estancia en nuestro hotel. ¡Hasta la próxima! Un saludo de parte de todo el equipo de Mumm by Pillow.

6/10 Okay

Jamie

Disliked: Staff & service
Stayed 1 night in Aug 2020
Response from Recepción on Dec 13, 2020
Apreciado Jaime, Gracias por dedicar tu tiempo para compartir tus comentarios con nosotros. Esperamos que hayáis disfrutado de vuestra estancia y deseamos que regreséis pronto. ¡Hasta la próxima! Un saludo de parte de todo el equipo de Mumm by Pillow.

8/10 Good

Rupesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel stay
Good hotel, reasonable rates
Stayed 1 night in Jul 2020
Response from Recepción on Dec 13, 2020
Dear Rupesh,, Thank you very much for your comments. We are glad to know that you have enjoyed your stay at Mumm bypillow. We really appreciate your comments. We hope to see you in another occasion, on your next visit to Vilanova i la Geltrú. It is always a pleasure to have guests like you!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Amazing location, super helpful staff and brilliant room. Only tiny negative was poor water pressure in the shower but it perhaps cannot be helped as we were on the 3rd floor. Overall though, what a find. Delighted!
Stayed 1 night in Dec 2019

10/10 Excellent

lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 lovely days in Vilanova.!
Nice but basic hotel ..stayed 3 nights to spend time with son who now lives in Vilanova .. was met by Mary the receptionist who was very friendly, helpful & very informative about the area.. my only fault is shower in room 104, not easy to use as wasn’t attached to wall, made showering difficult , but over all a pleasant stay
Stayed 3 nights in Nov 2019

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect service :)
Recepcionist was extremely kind, thanks :)
Stayed 1 night in Mar 2019
Response from Recepción on Mar 11, 2019
Thank you very much for sharing your comments about your stay with us. We hope to see you soon on your next visit to Vilanova, it is always a pleasure to have guests like you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coast views
Really lovely hotel. Modern rooms and clean. Bathroom was a little dimly lit but not a problem. The hotel is on the coast so views of the sea from the front rooms. We were in a room on the back of the property and had views over a park which were fine. Quiet area and a 10 min walk to the centre. Supermarket next door. Tea and coffee facilities.
Stayed 3 nights in Feb 2019
Response from Recepción on Feb 24, 2019
Thank you very much for sharing your comments about your stay with us. We hope to see you soon on your next visit to Vilanova, it is always a pleasure to have guests like you!

10/10 Excellent

Ian, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel very central easy parking plenty of water and coffees available
Stayed 3 nights in Nov 2018
Response from Reception on Nov 15, 2018
Dear Ian, Thank you very much for sharing your comments about your stay with us. We hope to see you soon on your next visit to Vilanova, it is always a pleasure to have guests like you!

10/10 Excellent

vimesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Ace service and great room
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Sonyr

Liked: Cleanliness, staff & service, property conditions & facilities
J’ai que du bien de parler par rapport à cet hôtel personnel très avenant certes on est assez indépendant mais c’est un lieu sûr et je n’ai pas vu une seule chambre qui n’avait pas de air conditionné comme j’ai pu voir sur certains commentaires donc je pense qu’il devrait réévaluer leurs critiques en tout cas j’ai beaucoup aimé ma famille aussi et on retournera pas plus tard que la semaine prochaine!
Stayed 3 nights in May 2024

10/10 Excellent

Desiree Dayana

Liked: Cleanliness, staff & service
Hotel pequeño pero acogedor el sitio todo muy limpio
Stayed 1 night in Feb 2024

10/10 Excellent

MANEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación. Excelente trato, limpieza impecable. Volveré
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 3 nights in Dec 2023

6/10 Okay

vimesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Roser

Stayed 1 night in Aug 2023

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trato excelente, no falta ni un detalle y limpio
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A fuir
Je ne comprends pas les avis positifs et la note de très bien sur cet établissement. Je ne donne jamais d’avis sur les hôtels, mais la je me devais d’avertir les autres utilisateurs. Une odeur d’égouts depuis la salle de bain qui envahissait la chambre, l’état de la salle de bain qui tombe en ruine, l’état des peintures, plinthes, sol sont déplorables. Le matelas du lit s’enfonçait vers le milieu, adieu le dos au réveil. La bouilloire pour se faire un café était sale. Seul point positif l’accueil ainsi que la clim qui semblait plutôt neuve. Nous avons payé plus de 200 euros pour une nuit, je ne recommande vraiment pas cet hôtel et pourtant je ne suis pas très difficile….
Stayed 1 night in Aug 2023

8/10 Good

Lasse

Stayed 6 nights in Jul 2023

10/10 Excellent

Oriol

Stayed 1 night in Jul 2023

4/10 Poor

JOAQUIN

Disliked: Cleanliness, staff & service, property conditions & facilities
No vayan nunca a una habitación interior
Stayed 1 night in Jul 2023

8/10 Good

Christian

Stayed 1 night in Feb 2023

6/10 Okay

Julie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Daniela

8/10 Good

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK!
Tudo ok, mas o chuveiro poderia ser melhor.
Stayed 5 nights in Dec 2022

10/10 Excellent

Maite

Stayed 2 nights in Dec 2022

6/10 Okay

Juliana

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
El detalle de bienvenida está muy bien, la amplitud del plato de ducha. El hotel necesita una mano de pintura
Stayed 1 night in Nov 2022

8/10 Good

Dominique

Stayed 1 night in Oct 2022

2/10 Terrible

OLGA VICTORIA

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel económico, pero muy regular
Stayed 2 nights in Sep 2022

8/10 Good

H

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Een goed verblijf gehad
Wel een goed verblijf. Was er al eerder geweest en toen zaten wij op de 3e verdieping in een prima schone kamer. Nu zat ik op de begane grond in een wat oudere kamer die wel schoon was maar wat smoezelig aandeed. Nadeel voor het hotel is dat er aan de achterzijde een flat gebouwd word wat veel lawaai geeft ‘s morgens. Het hotel kan hier totaal niets aan doen. Daarbij komt dat de meeste gasten overdag weg zijn.
Stayed 2 nights in Aug 2022

6/10 Okay

FELIX MANUEL

Stayed 2 nights in Aug 2022

10/10 Excellent

Carlos Arturo

Stayed 6 nights in Jan 2022

10/10 Excellent

Juan Carlos, Madrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

NADIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Justo lo que ofrecen. Limpio, buen acceso
Stayed 26 nights in Jan 2022

10/10 Excellent

Jaime ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente. Era mi segunda vez y la primera vez estuve ahi un mes y ahora una semana. Todo muy bien. María, la persona de recepción extraordinaria Anfitriona. Volveré
Stayed 5 nights in Dec 2021
Response from Recepción on Jan 30, 2022
Apreciado,Jaime, Muchísimas gracias por compartir tu valoración. Nos alegramos mucho de que todo haya sido de tu agrado. Esperamos poder volver a verte muy pronto. Un saludo de parte de todo el equipo de Mumm by Pillow

10/10 Excellent

José María

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal es muy amable y atento. La ubicación es fantástica.
Stayed 1 night in Nov 2021
Response from Recepción on Jan 30, 2022
Apreciado José María, ¡Muchísimas gracias por dedicarnos unos minutos! Nos alegra muchísimo que tu estancia haya sido tan buena; esperamos poder volver a tener el placer de tenerte como huésped. Un saludo de parte de todo el equipo de Mumm by Pillow