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Reviews of Altwienerhof Aparthotel

3 out of 5
Altwienerhof Aparthotel
Herklotzgasse 4, Vienna, Vienna

Reviews

8.6

Excellent

Rating 10 - Excellent. 82 out of 205 reviews" "
Rating 8 - Good. 91 out of 205 reviews" "
Rating 6 - Okay. 26 out of 205 reviews" "
Rating 4 - Poor. 4 out of 205 reviews" "
Rating 2 - Terrible. 2 out of 205 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Very bad wifi in the room Breakfast is very bad. No variety
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Raj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious, clean and housekeeping is excellent. Breakfast is elaborate and all the staff at the hotel are very helpful.
Stayed 3 nights in Oct 2019

10/10 Excellent

BrentC61, Ontario, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a flight delay that caused us to get to the hotel at 1am, we’ll after the closing at 11pm advertised on the website (and sent by email that day but that we didn’t get as we were travelling). We buzzed on the locked door and the manager of the hotel came out (obviously we had woken him up) and gave us our keys letting us check in the next am. They would have been well within their rights to leave us stranded as they are a small hotel and could not be expected to have a 24 hr front desk. Excellent customer service. The rooms while old, are very spacious (more like a suite) and in great state of cleanliness. The bed is huge and comfortable and it was very quiet. The breakfasts were excellent and the service impeccable. We felt like family and loved our time there. It is right across the street from a subway station and you can be anywhere in 20 minutes. Very convenient to both the airport and old town. Would repeat next time we’re in Vienna for sure.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2019

10/10 Excellent

Yosef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended !!
excellent location, near metro station. Breakfast is very good, service is kind. go for it !
Stayed 6 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with Viennese style and charm
We enjoyed our stay at the Altwienerhof, as it was comfortable and has a real old-world charm and style. It's very near Gumpendorfer U-Bahn (underground) station, so well-connected to public transport, and near Schonbrunn Palace. The breakfasts are particularly good, with a delicious range of tasty choices in the buffet.
Stayed 1 night in Sep 2018

6/10 Okay

Steve, British Columbia

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The Altwienerhof is not what it used to be - they could use a good bit of upgrading - fabric wall panels are a bit old, breakfast no longer has nova lox, too bad.
Stayed 2 nights in Aug 2018

8/10 Good

CHAT, Birmingham, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional and friendly staff
We enjoyed our stay at this hotel. Both my girls enjoyed the sense of space in the family apartment. It had interesting traditional features housed in a traditional building. The surroundings or neighbourhood is not very attractive but it is conveniently located very near to an underground tube station. Any requests made to staff were accommodated. The rooms were cleaned daily to a very good standard. The spread for breakfast was varied and good. My daughter was sick one afternoon in the hotel lobby and the gentleman at the check in desk dealt with it very professionally and without any fuss. It was a nice quiet oasis to retreat to after a busy day of sightseeing.
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and relaxing
Very helpful and friendly staff. I was provided with an upgrade to suite which was very impressive. I like the antique look of all the furnitures in the suite.
Stayed 2 nights in Jul 2018

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel - Excellent location
4 night here in October, location within 2 minute walk to tube station, tram and bus routes all into the city. Restaurant, local shop closed by. Hotel very welcoming, very clean room with separate toilet, shower and bath, room was very warm and well heated. The bed a super king size. No hot drink facility in the room but this did not concern us. The Hitel over all has an Austrain feel and the breakfast room was beautiful. The breakfast was plentiful, cereals, fruiit, yogurts, juices, cheeses and meats ( being vegetarian this did not worry us) hot breakfast too, breadsticks every variety, toaster available and pastries. Champagne every morning which was a real treat. Room serviced every day. The reception area doubles in the evening for good wine and beers at reasonable prices. Hotel staff very happy to help with enquiries regarding transport. We highly recommend this hotel for reasonable priced stay in good location. Highly recommend buying a city pass which is available at the hotel. We have no moans or complaints.
Stayed 4 nights in Oct 2017

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Re-check the filters!
Two important issues out of my prioritized three on the filter were hotel shuttle and bar restaurant. There was no shuttle & breakfast was only offered. I was not happy, I was very tired and hungry upon my arrival, I had to go out to find dinner after 14 hours of flying. The breakfast was ok, no coffee unfortunately. The wine bar was nice.
Stayed 1 night in Oct 2017

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vienna's best kept secret
I enjoyed my stay at this hotel. Room was spacious for 2 people. Great location. Close to restaurants & trains.
Stayed 4 nights in Sep 2017

10/10 Excellent

Keng-hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lorena, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a very convenient location
I stayed in Altwienerhof hotel for 2 nights for 50 eur/night. I arrived in Vienna very early in the morning but the hotel staff was so nice to check me in. The hotel is only 2 min walk from Gumpendorfer Stafe, so the location is very good. The breakfast was very nice as well. Overall, I really enjoyed my stay in this hotel.

10/10 Excellent

a pleasant stay, CR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
A big and confortable room! Excellent staff and a delicious breakfast. Beautiful building.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Characterful hotel
Attractive public rooms but no internet in rooms, no air-conditioning and no coffee/tea making facilities.

6/10 Okay

David, Minneola

Liked: Cleanliness
Two nights in Vienna
During our time in Vienna it was very warm. Our room was hot so we had to keep the windows open. There was no AC. We slept poorly because of the nearby road noise as well as the voices we heard from people on the street below. If we could have kept the windows closed it would have been much better.

10/10 Excellent

yc, ljubljana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelent
very plesent place, clean and comfort. very kind, friendly and helpful people. few steps from the underground train (ubahn).

8/10 Good

lhk, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value stay
The hotel good location, staffs nice and friendly. Breakfast was adequate. Room cleaned everyday, bed comfortable. Big room we had with separate bath room and toilet. The bedroom face onto the front of hotel and back to the garden. The room does get very warm and can be noisy from the general traffic and business around there but to be expected as it located very near a underground, bus and tram station.

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

david, Boston

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
OK
Pros: very helpful staff, huge bath tub. Cons: just like the name "Old Vienna".

10/10 Excellent

Alan, Brisbane, Qld, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wien/Vienna trip
Amazing experience. Huge room, could have done with a fridge but that is minor. Staff were amazing. Room was massive. Location was right across the road from train station and only 1 station away from major European hub train station. Neighbourhood was very safe and friendly. Would definitely recommend this hotel for all.

8/10 Good

Dave, Austin, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant older hotel close to transportation
Room was huge, even by U.S. standards. Gentleman at reception desk in the evening is a delight! Very friendly and very informative. Close to Westbahnhof Station and across the street from the subway. Very easy to get anywhere in the city from here. Terrific breakfast included.Certainly a great alternative to the cookie cutter corporate hotels.

6/10 Okay

MM, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel but not so nice neighborhood
This hotel is a delightfully old-fashioned Viennese hotel. We had a large and comfortable family room with separate shower and toilet which was very useful. The dining area make you feel as though you are at your great-aunt's having tea. Extensive european breakfast. Good coffee. Lovely outdoor seating area. Reasonably good wi-fi. Very helpful and nice staff. So - why would I not recommend this to a friend? Because there is an outdoor cafe on the neighbouring street where the local riff-raff came on both nights that we stayed. There was a loud group of men that stayed from approximately 10pm to 3am when the police arrived. Their conversation escalated from disagreement to angry, ugly fighting that made me very glad that we were 3 stories up and that my 6 foot 2 husband was with me. I have traveled all over the world - lived in eastern europe during communist days, have worked in dusty towns in Rwanda ,and left Kenya in the midst of the mall shootings - nothing has scared me until the fights outside of our hotel. When I gently complained the first night, the staff told me that nothing like that had ever happened before, but it happened on both nights. It is sad because otherwise this place is lovely.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near Vienna West Station
It was one metro stop from Vienna West Station. In the area you could find reasonable restaurants for some nice dinners. The hotel itself was clean and spacious. I have some problem connect to the internet. Breakfast was very good and delicious.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Excellent the room was fabulous and the staff extraordinary. The dog Johnnie was a bit overprotective though.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in the middle of hubbub
An oasis in the middle of hubbub. Manager is very courteous and engaging sadly the supporting staff were not that enthusiastic. The room was massive. The provision of fan was an unexpected bonus. All in all a pleasant stay.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, huge rooms, and great breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good experience!
Relaxed stay

8/10 Good

Lindylouise

Liked: Cleanliness, staff & service, room comfort
Austrian experience
The hotel is in the small Street opposite the Gumpendorfer metro station one stop from Westbahnhof. The hotel has loads of character from the tapestry lined breakfast room walls to the enclosed garden courtyard. The staff are very welcoming and we caught up with my cousin and she was most welcome to join us using the hotel facilities.

8/10 Good

janet, uk

Liked: Cleanliness, staff & service
Excellent value hotel
Deluxe room was large with separate seating area overlooking the garden. A little dated but kept very clean. The staff were friendly and helpful. Continental breakfast was included and was of a goof standard. Hotel wifi was complimentary and could be used in the room. All in all a very pleasant stay.

10/10 Excellent

Craig, Hull, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay
Great value place right next to the U-Bahn. Rooms were basic but large and bright, with a perfectly good bathroom. Staff were friendly and helpful and there is a nice courtyard to take in the sunshine when it's there. Will definitely return.

10/10 Excellent

Nathan, B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will recommend to everyone
The hotel is in a good location. You can either get on the u-bahn just across the road or get on the 47a bus which goes straight into the centre of the city. Our room was huge. Big bathroom and comfortable bed. Minimal noise from the street. Breakfast was good. A good variety, whether you wanted toast, cereal, fruit, eggs etc. You can enjoy a beer or wine in the reception area too, we did this on our last night, wish we had a couple of days earlier. Staff very friendly and helpful. We absolutely loved our staff here.

10/10 Excellent

John, Jersey, Channel Islands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
We had a four night stay at the Altwienerhof and were pleasantly surprised. Gentleman on reception was courteous, efficient and helpful with advice on things to do. Our room was quite basic in furnishings but huge (a suite really) and the bathroom/shower had been renovated to a high standard. Comfortable beds but pillows too soft. Breakfast was good and the décor lovely. Nice little garden area off reception. Immediate locale not great but safe enough.

10/10 Excellent

Jacob, Moline, IL

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here!
Loved staying in this little hotel, breakfast was very good and owner is extremely knowledgable about Vienna and friendly. For the price I cannot imagine a better place to stay.

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ioana Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Leanne, Peterborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and owner
Such a lovely room and great service. Welcomed by the owner and his dog late at night and sat up talking with him and other guests over a glass of wine. Great service, great breakfast and perfect location as close to the main train station.

10/10 Excellent

kapa, moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy place close to metro
Comfortable, cozy hotel in old building))). Looks very good in- and outside. very gental owner. We're very pleased to stay there. nice location - just 2 min to the metro station. and 5-6 stops to the old center

10/10 Excellent

JOHN, ipstones

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel and location
brilliant. very close to underground station

10/10 Excellent

R, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for price
Our hotel room was very large, comfortable with lovely ensuite. Breakfast was lovely and staff were very friendly and helpful.

8/10 Good

Patrick, Devizes UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the ticket
Very good value. Centrally situated for travel in Vienna and also very near to Westbahnhoh and Meidling mainline stations.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

T, London

Liked: Cleanliness, staff & service, room comfort
Nice & reasonable hotel in a convenient location.
The breakfast was very good - a variety of food to choose from. The room was clean and functional. However it can be decorated to improve the atmosphere. The hotel is very close to an underground station which make it convenient for travelling to other parts of the city.

6/10 Okay

hildams, illinois

Liked: Cleanliness
Disliked: Staff & service, room comfort
interesting and quirky hotel
lots of room. good beds. quirky shower. good location for public transportation. Had better breakfasts in the other three hotels. more helpful staff in other hotels.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location and charming Austrian vibe
You couldn't ask for a better location for the price. The Altwienerhof was a 5 minute walk to the closet metro stop and a couple of easy stops later you were in the heart of the city. The hotel had a lot of charm as well. We had a large suite that was comfortable and had a lot of old European charm. The hotel staff was helpful with suggestions about what to do and how to get around the city. There was an impressive spread for breakfast and a nice dining room. My only complaint was the bathroom. Our shower and toilet were in separate rooms. The shower was great...it had 6 side jets and a main shower head. The toilet room on the other hand smelled awful. I literally had to hold my breath to use the bathroom. I don't think it's the hotel's fault, probably just old sewer lines. That was my only complaint and something that I could put up with for a great location.

10/10 Excellent

easy going, r melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Hotel is right near the subway and short walk or one station from a good shopping street, breakfast was spot on for a days walking, the bed and room are comfy but the curtains are thin so you now when it's morning.