We were very disappointed. We booked a king bed with a sofa bed. Expecting we could comfortably sleep five people, three being children. Only to find that the sofa did not turn into a bed. Not only that, they were upset when we asked for extra sheets. We booked two rooms and my other family members received the correct room. Thankfully one of our children ended up staying with them. Otherwise we would have not been able to stay. The beds were comfortable, but the room was not clean.
There were rings in the shower, hair in almost every corner, and the extra blanket for the nonexistent sofa bed had not been washed in some time.
Additionally, we had two towels for five guests. All this information was provided when booked.