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Reviews of Cobblestone Hotel & Suites - Victor

3 out of 5
Cobblestone Hotel & Suites - Victor
12 W Dogwood Street, Victor, ID

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1000 reviews" "
Rating 8 - Good. 225 out of 1000 reviews" "
Rating 6 - Okay. 43 out of 1000 reviews" "
Rating 4 - Poor. 17 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Nancy on May 8, 2024
Thank you for the positive review. Come back and visit us soon.

8/10 Good

Douglas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
m
Stayed 1 night in Mar 2024
Response from Nancy on Mar 25, 2024
Thank you.

10/10 Excellent

Brian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly kind and patient.
Stayed 3 nights in Jan 2024
Response from Nancy on Feb 26, 2024
Thank you for the positive feedback.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for the price.
Stayed 2 nights in Feb 2024
Response from Nancy on Feb 21, 2024
Thank you.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the pool and gym.
Stayed 3 nights in Feb 2024
Response from Nancy on Feb 13, 2024
Thank you for the positive review.

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Nancy on Feb 13, 2024
Thank you for the positive review.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
A very modern clean quiet upscale experience in Victor, ID. The only thing that would have made it better would be a hot tub next to the very nice clean indoor pool.
Stayed 2 nights in Jan 2024
Response from Nancy on Feb 7, 2024
Thank you.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
shelter
best in valley
Stayed 1 night in Jan 2024
Response from Nancy on Jan 28, 2024
We appreciate your positive feedback.

8/10 Good

Kevin

Stayed 1 night in Jan 2024
Response from Nancy on Jan 10, 2024
Thank you for the positive rating.

4/10 Poor

Mackenzie

Stayed 1 night in Jan 2024
Response from Nancy on Jan 10, 2024
Thank you for taking time to leave us a review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter Trip
Very convenient location to skiing. Room was clean and comfortable. Would stay for one night stay again.
Stayed 1 night in Jan 2024
Response from Nancy on Jan 8, 2024
Thank you for the positive review.

4/10 Poor

Andrew

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
no smoke, plenty of alarm!
walk into room with smoke detector beeping, desk comes and changes battery, but goes off AGAIN at 230 AM!! Person removes battery, but it goes of AGAIN at 9:30AM So much for a late check out!!!
Stayed 1 night in Dec 2023
Response from Nancy on Jan 5, 2024
Hello Andrew, I apologize for the inconvenience. I was under the impression we had this issue resolved the day of your departure. I will also be responding to the other 3 reviews you have posted. Please call the property if you would like to discuss this issue further. 208-787-4567

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nancy on Jan 2, 2024
Thank you.

10/10 Excellent

Kathryn

Stayed 5 nights in Dec 2023
Response from Nancy on Dec 31, 2023
Thank you.

8/10 Good

Scott

Stayed 1 night in Dec 2023
Response from Nancy on Dec 29, 2023
Thank you.

10/10 Excellent

Barbara, Bozeman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an extremely clean hotel and the staff were exceptional helpful
Stayed 1 night in Dec 2023
Response from Nancy on Dec 31, 2023
Thank you for the positive review.

10/10 Excellent

RODRIGO

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is greats easy check in, hotel very clean (looks new), everything is perfect condition. No regrets. Thumbs up!
Stayed 1 night in Nov 2023
Response from Nancy on Nov 28, 2023
Thank you for the great review.

6/10 Okay

Vicki

Stayed 1 night in Oct 2023
Response from Nancy on Nov 22, 2023
Thank you.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a quiet and clean place to stay. I didn't look it up, but this seems to be a pretty newly constructed hotel (we didn't partake of the resort features). We would stay here again.
Stayed 1 night in Oct 2023
Response from Keither on Oct 18, 2023
Dear Mark,Thank you for the great review on the hotel. We look forward to seeing you in the near future. Sincerely,Keith

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023
Response from T on Oct 8, 2023
Thank you!

10/10 Excellent

TODD

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD PLACE
Stayed 1 night in Sep 2023
Response from T on Oct 8, 2023
Thank you!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Great hotel! Was only able to stay for a night but wish we could have spent longer!
Stayed 1 night in Sep 2023
Response from T on Oct 8, 2023
Thank you for your review. We are happy to hear that you enjoyed your stay and hope to see you again in the future. Maybe then you can stay a little longer.

10/10 Excellent

Ruyin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Nancy on Nov 22, 2023
Thank you.

10/10 Excellent

Niall

Stayed 3 nights in Sep 2023
Response from T on Oct 8, 2023
Thank you!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay there for 3 nights. Staff was always friendly and a very good breakfast in the .ornings.
Stayed 3 nights in Sep 2023
Response from T on Oct 8, 2023
Thank you for your review. We are pleased to hear that you enjoyed your stay and our breakfast offerings.

6/10 Okay

Mitch

Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from T on Oct 8, 2023
Thank you!

8/10 Good

Robert

Stayed 1 night in Jul 2023
Response from T on Oct 8, 2023
Thank you!

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Sep 2023
Response from T on Oct 8, 2023
Thank you!

10/10 Excellent

Ruyin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from T on Oct 8, 2023
Thank you!

10/10 Excellent

Jim, canton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from T on Oct 8, 2023
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from T on Oct 8, 2023
Thank you!

2/10 Terrible

Patrick

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
N/a
Stayed 1 night in Sep 2023
Response from T on Oct 8, 2023
We are sorry to see that you rated us 1 out of 5. Please contact the hotel directly to let us know what issues you experienced and how we can make it right for you.

8/10 Good

Lori

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine, the rooms are small for the price.
Stayed 1 night in Sep 2023
Response from T on Oct 8, 2023
Thank you for your review. We are happy that you enjoyed your stay. Please know that we do offer a variety of room styles and sizes, if you are needing something bigger for your next visit.

10/10 Excellent

Janet

Stayed 1 night in Sep 2023
Response from Nancy on Nov 22, 2023
Thank you.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from T on Sep 21, 2023
Thank you! We are pleased to see you enjoyed your stay.

8/10 Good

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is located in a small town . Staff is friendly . Room and bathroom are basic . Breakfast is adequate - basic , common breakfast food
Stayed 1 night in Sep 2023
Response from T on Sep 21, 2023
Thank you for the lovely review. We are pleased to hear that you enjoyed your stay with us and our town of Victor.

6/10 Okay

Donna

Travelled with pets, Travelled with partner
Disliked: Property conditions & facilities
This hotel is very average with a less than average breakfast. I was outraged at the $400 one night stay in such a average at best hotel.
Stayed 1 night in Sep 2023
Response from T on Sep 21, 2023
Thank you for your review and comments. We are sorry to hear that you did not find the value in your stay with us. We do offer a wide variety of room sizes and suites should you want to stay again in the future.

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice but the bed was very noisy. The parking was very inconvenient. They had a very nice staff.
Stayed 2 nights in Sep 2023
Response from M on Sep 21, 2023
Thank you for your review and comments. We hope to see you again in the future.

10/10 Excellent

Kathee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice motel!
Stayed 1 night in Sep 2023
Response from T on Sep 21, 2023
Thank you!

8/10 Good

Susan

Travelled with family
Nice breakfast area
Stayed 1 night in Sep 2023
Response from Nancy on Nov 22, 2023
Thank you.

8/10 Good

Lori

Stayed 1 night in Sep 2023
Response from T on Sep 21, 2023
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and affordable
Very nice place. Clean, comfortable and friendly staff. Free breakfast is very good. Some good local restaurants too. About 25 minute drive to Jackson is scenic and no problem. Much more affordable vs staying in Jackson.
Stayed 3 nights in Sep 2023
Response from T on Sep 21, 2023
Thank you for the wonderful review. We hope to see you again in the future!

6/10 Okay

Scott

Bed was poor at best
Stayed 1 night in Sep 2023
Response from T on Sep 14, 2023
We are sorry that our bed was not up to your liking. We hope that the rest of your stay met your satisfaction.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.
Stayed 1 night in Sep 2023
Response from t on Sep 14, 2023
Thank you!

10/10 Excellent

Lawrence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility in a small!
Stayed 1 night in Sep 2023
Response from T on Sep 14, 2023
Thank you! We hope to see you again!

8/10 Good

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Overall enjoyed our stay, Tristan, at the desk was very friendly, only negative is it was way over priced for what you get!!
Stayed 1 night in Sep 2023
Response from T on Sep 14, 2023
Thank you! We are pleased you enjoyed your recent stay.

10/10 Excellent

Jacob

Stayed 1 night in Sep 2023
Response from T on Oct 8, 2023
Thank you!

8/10 Good

Brian

Stayed 1 night in Sep 2023
Response from T on Sep 14, 2023
Thank you!

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from T on Sep 14, 2023
Thank you!

6/10 Okay

Israel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Mattress was hard, it was one of those coil mattresses where you can feel them. I had my kids playing in the swimming pool. One little children poop in the swimming pool. I got my kids out of the pool. The little children had a dipper but the liquid came out of the dipper. I informed the person in charge that night. The next morning I ask if the clean the swimming pool. They say there was no poop in the swimming pool and the maintenance people said it was fine. They really don’t take care of the swimming pool. That shows really poor maintenance.
Stayed 2 nights in Sep 2023
Response from T on Sep 14, 2023
We apologize that your stay with us did not meet your expectations. We have shared your comments with the staff in an effort to improve our services going forward. The pool was inspected and treated to meet required guidelines.