3 outdoor pools, pool umbrellas, sun loungers
Check availability

Reviews of The Westin Playa Bonita Panama

5 out of 5
The Westin Playa Bonita Panama
Km 6 Road to Veracruz, Veracruz, Panama

Reviews

8.0

Very good

Rating 10 - Excellent. 405 out of 911 reviews" "
Rating 8 - Good. 265 out of 911 reviews" "
Rating 6 - Okay. 113 out of 911 reviews" "
Rating 4 - Poor. 63 out of 911 reviews" "
Rating 2 - Terrible. 65 out of 911 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Raquel Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful hotel on the beach. The pools are beautiful and clean with bars on both ends. All the staff were polite and seemed happy with their lives and not running around hectic or overworked. Live entertainment was nice. With a dance lounge with karaoke every night. But a few things to note. The food was typical American hotel food. The beach wasn’t a pleasant sight when the tide was low bc it was all mud and not sand. Panamanians do not swim in that. It’s a remote hotel with nothing to do outside of it. It’s about a 20-minute Uber ride to Panama City.
Stayed 4 nights in May 2024

8/10 Good

Edward, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lights wouldn’t work one evening. No one available to repair it. Took them one hour and 15 minutes to get me into the new room and failed to provide a flashlight so that I could back up as darkness descended.
Stayed 5 nights in May 2024

10/10 Excellent

Luis Alberto Marius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Solomon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Elljanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel, and we will be back again!
Stayed 7 nights in Mar 2024

8/10 Good

Yarisma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the property is very luxurious and service is perfect. Only problem I have is misinformation on all inclusive package. I expected all inclusive to be part of my itinerary. I wanted to have everything included along with my stay. Abd nobody mentioned us about excursions either.
Stayed 3 nights in May 2024

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Pros: a beautiful hotel with nice views. The pool areas are nice. Good for adults as a whole. Staff is nice. Cons: the beach is really not a good one for swimming. It’s a shell beach and the water is brown and it’s quite rocky, and there is a decent amount of trash. Food choices are limited, overly expensive, and not very good (although the breakfast was fine). It can be difficult to get an Uber because although it’s only 5 miles from the city it’s at least a 20 minute drive and there’s lots of traffic. There aren't really activities to do at the hotel itself. You can rent SUP from a local place but the water isn’t clear enough for snorkel. If you book it, just be realistic: you’re here to sit at the pool and look at the beach, and not much else. If that’s your jam, then it is easily accessible from Panama City and is a good choice.
Stayed 3 nights in May 2024

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2024

10/10 Excellent

Rodney

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2024

8/10 Good

Mark, Redwood City

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The water was very low making the beach unenjoyable. The pools were not maintained well. We had to travel each day to go to dinner.
Stayed 3 nights in Apr 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service
Beautiful hotel with exceptional beach access and ambiance of a wonderful resort. Better than expected. The club was fun.
Stayed 1 night in Apr 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a mess. One line for check in and it took an hour. No one to greet you with a little bottle of water or tropical drink. No one to welcome you other than clerk you waited so long for. Two other counters open for CHECK OUT. No one was checking out at 4:30 in the afternoon but they were not allowed to check in. Poor management there. Also there is NO Concierge on the property. Odd for a resort of this size.
Stayed 5 nights in Apr 2024

8/10 Good

Martial

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again!
Stayed 6 nights in Mar 2024

10/10 Excellent

alla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private beach next to the hotel was pleasant .The smoke from the fire next to the hotel was annoying.
Stayed 9 nights in Mar 2024

8/10 Good

Alanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is lovely. Good food and campus is quiet at night. Always space for pool or beach. Beach isn’t swimable. It’s ok for nice walk through… ankles deep. Mangrove. Little farther from the main town so you would have to make do with onsite facilities. Strongly advise car to venture off daily.
Stayed 5 nights in Apr 2024

10/10 Excellent

Mychele

Liked: Cleanliness, staff & service, property conditions & facilities
The property is not close to anything other than a gift shop it may be a good idea to bring in one or two other convenience stores. Also the property is smoke free but people smoke outside and also on the beach it would be good to have some designated smoking areas for people who do smoke.
Stayed 5 nights in Mar 2024

6/10 Okay

Damien

Liked: Staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a memorable family trip, everyone was so happy amazing place definitely we will back.
Stayed 3 nights in Mar 2024

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning service started really early and was very loud....slamming of doors, etc. I know they have a lot of rooms to clean, but I've stayed in many hotels and it's not been like this. The staff was friendly, the place was clean. The restaurant situation was a bit confusing as we couldn't quite figure out when specific restaurants were open.
Stayed 6 nights in Mar 2024

6/10 Okay

Darwin

Travelled with partner
Liked: Staff & service
Internet VERY SLOW - asked for assistance and twice told someone would come to the room to check internet connections - nobody called or showed up. Pool was dirty. Food buffets very average.
Stayed 3 nights in Mar 2024

10/10 Excellent

Henry Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for our family Vacation.
Stayed 4 nights in Mar 2024

2/10 Terrible

Vikash

Liked: Cleanliness, property conditions & facilities
Check in extremely slow amd unfreindly staff
Stayed 1 night in Mar 2024

2/10 Terrible

Geoffery Tyler

Disliked: Cleanliness, staff & service, property conditions & facilities
Not what i expected
Stayed 1 night in Mar 2024

10/10 Excellent

Randy

Stayed 2 nights in Mar 2024

6/10 Okay

Madona

Liked: Property conditions & facilities
Disliked: Staff & service
Mediocre

10/10 Excellent

Maurice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 4 nights in Mar 2024

8/10 Good

FREDERIC

Stayed 8 nights in Mar 2024

8/10 Good

Veronica, forest hills

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

elizabeth

Travelled with family
Liked: Cleanliness
We were not prompted to put down a credit card at check-in for incidentals. So when we went to get a drink at the pool bar, we had to pay by credit card. A few minutes later, I got a fraud alert from my credit card company that a $28,000 charge had been attempted. Had to cancel the credit card on the first day of our trip. Room missing amenities like hair dryer and body lotion. Unable to call front desk as room phone did not work. No book trading library. No concessions offered for inconveniences.
Stayed 3 nights in Mar 2024

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to park yourself for a few days between Panama City and moving on to some other place. Pool area is great and the entire staff is so friendly. My room was fantastic (king with jungle view)
Stayed 1 night in Jan 2024

8/10 Good

William A

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stopped for 2 nights on the way to the airport after 2-month stay further west, had resided at the Cassa Bonita nearby last winter. Great location to the city, wonderful pools, check-in was smooth. Westen always has great breakfast buffets!! The only issue was that 1 front desk individual, when asked to break 2 $20's into 5's (for use as tips), flatly said not possible, offered no advice and then just walked away! Rude!! The lobby bar did assist. Would stay again, and recommend it.
Stayed 2 nights in Feb 2024

10/10 Excellent

Augustine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be recommending this resort to our friends and family. Just some insects was bothering sometimes.
Stayed 8 nights in Feb 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jillian, Carmel

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 6 nights in Feb 2024

10/10 Excellent

Ramona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools are fantastic. Lots of activities and music playing. Not all the restaurants were open so it limited our eating options. We didn’t know you could buy an all inclusive package. If you plan on eating and drinking at the property I would recommend buying it. The staff was extremely helpful and kind.
Stayed 1 night in Feb 2024

8/10 Good

Eric

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property staff and service was excellent. Restaurants were a bit lacking. Breakfast buffets was too repetitive and not enough variety.
Stayed 4 nights in Feb 2024

8/10 Good

Nancy

Liked: Staff & service
Nice place, beach was awful
Stayed 1 night in Feb 2024

8/10 Good

Federico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Ria Krishna

Travelled with family
Disliked: Staff & service
Service was poor in everything from restaurants to front desk to housekeeping. The food was not good and very limited options
Stayed 4 nights in Feb 2024

10/10 Excellent

Emmerson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Christopher

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Service was Friendly But very slow
Stayed 7 nights in Feb 2024

8/10 Good

Andrea

Stayed 3 nights in Feb 2024

8/10 Good

Craig

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Across the board, incredibly poor service for a hotel of this caliber. The room, pool, and beach were all a bit dated but quite nice. Next time we’ll stay in town where we can eat at local restaurants and see the historic district.
Stayed 3 nights in Dec 2023

6/10 Okay

Steve Adolfo

Hotel was relatively clean and pool was nice. Beach was not something to visit hotel for as beach becomes. Rocky area during day. Hotel is very disorganized when it comes to hotel services and charges. They have events whom disturb sleep at night till 1am. If you are looking to sleep early for an event or tour not the perfect place to stay. Loud private events most weekends.
Stayed 6 nights in Feb 2024

6/10 Okay

WILLIAM

Travelled with partner
Liked: Staff & service, property conditions & facilities
This was a nice place for the value I would say long weekend it is great but more then that is to long
Stayed 4 nights in Feb 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Angeloe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Nice views. Modern up to date. Staff is not the friendliest at all. Only nice staff were the 2 ladies greeting us for morning breakfast. The front desk and the guys outside, the bartenders, everyone was short and just not welcoming. I feel like we were slighted with our room and we only got water the last day we were there. The beach is nice for pics but not the best to swim in, in my opinion... The pools were nice. The breakfast buffet was pretty good and the guy making the eggs was cool. A nice touch was the fruit infused water in the lobby everyday. 👌 But felt safe.
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Shirlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

8/10 Good

Francisco

Travelled with family
We didn’t like that it took us an hour and a half to check in and also we ordered room service and didn’t get everything that was on the menu and when we got to our room, we didn’t have body soap or robes to shower
Stayed 3 nights in Feb 2024