This is a hotel we have been visiting for more the 30 years and really love the location. perfect corner, you can see the craft vendors in the Malecon by your hotel windows during the day and by night the view is spectacular. The place is clean and the staff is friendly. The have a nice pool in the top of the hotel 6 floor. the best rooms are at the corner and the suit is fantastic. very close distance to walk to the center and any place you want. Good restaurants, aquarium, tours, etc. one thing will love to see improve is that the staff in the reception can be train to be more informed about services, going the extra mile and be more helpful to out of the country customers. I ask about a Covid -19 testing place and I was given a vague response, like if you ask a pharmacy they will know. I have couple more examples like that. like I said this hotel has many memories for my family and love it .