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Reviews of Hotel Boutique 17

3 out of 5
Hotel Boutique 17
Calle Papudo N°557, Cerro Concepción, Valparaiso, Valparaiso

Reviews

9.2

Wonderful

Rating 10 - Excellent. 135 out of 214 reviews" "
Rating 8 - Good. 62 out of 214 reviews" "
Rating 6 - Okay. 15 out of 214 reviews" "
Rating 4 - Poor. 1 out of 214 reviews" "
Rating 2 - Terrible. 1 out of 214 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place we stayed at in Chile! It was conveniently located close to attractions and all the good restaurants. Views are amazing, staff were super nice and greeted us with complimentary cocktails! Highly recommended place to stay!!
Stayed 2 nights in May 2024

10/10 Excellent

Tingyong

Liked: Staff & service
Good location and environment. But room facilities are so so
Stayed 1 night in Apr 2024

10/10 Excellent

Alexandra

Liked: Amenities
The people at the front desk were extremely helpful. They provided me with directions and inflammation.
Stayed 2 nights in Apr 2024

8/10 Good

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Very friendly nd supportive. They provided great advice about the area and what to do nearby
Stayed 1 night in Mar 2024

6/10 Okay

Christian, Santa Cruz

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Neighborhood is terrible. I did not y like it. I reserved this property due to Expedia rating which showed something that is not the same as what I really saw. I will never come back to this neighborhood
Stayed 1 night in Mar 2024

10/10 Excellent

Kindra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, front desk staff very helpful, location convenient to metro and Lastarria street activities. Cute balcony off the room and standard Chilean breakfast spread. We saw some people get eggs with breakfast, but we never knew getting them was an option—so not sure how they found that out! There is an “honesty bar” with some snacks and drinks for your convenience to use and just write your room down to be added to the bill. They let us stay and use the pool area until our flight left at midnight even though we had to be checked out for the day. Overall great experience and would stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Suzanne

Stayed 1 night in Feb 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect in this charming and funky town. Everything seemed close by and there were quite a few creative shops a few steps away. The views from the rooms facing the bay are magnificent. The staff is very helpful. Only complaint is the stars which are artful but confusing for older travelers like myself. Nevertheless, I would highly recommend this hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jim

Great service and great location Restaurant has about best view in Valparaiso
Stayed 2 nights in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
This is an excellent little hotel. The location is just about the best in Valparaiso and our room had an amazing view of the bay. The guys who run it go out of their way to be welcoming and friendly. Even as far as reminding us about breakfast and offering to bring it to our room. If you’re visiting at a busy time, it would be a good idea to let them know at the time of booking that you will require parking. We didn’t, but they helpfully made space for us at last minute.
View of the bay after the NYE fireworks
Stayed 2 nights in Dec 2023

10/10 Excellent

Javier

Stayed 1 night in Dec 2023

10/10 Excellent

lehlee

Liked: Staff & service, property conditions & facilities
View fr terrace
Stayed 1 night in Dec 2023

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel en relacion precio calidad esta bien. La nina de la recepcion fue muy querida, de hecho no teníamos efectivo para el ascensor y ella se ofrecio a prestarnos dinero :). Muy amables. El desayuno rico. El parqueadero es bastante limitado.
Stayed 2 nights in Nov 2023

6/10 Okay

Tomas, Santiago

Travelled with partner
Muy buena ubicación y excelente vista. Le falta mantenimiento al Hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Adam

Stayed 3 nights in Oct 2023

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Great and caring staff
Stayed 2 nights in Oct 2023

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice view of the harbor, interesting style and decor, very friendly and helpful staff
Stayed 1 night in Apr 2023

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, spoke English, clean room, cool view
Stayed 1 night in Feb 2023

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute and comfortable. Great view from the room. Restaurant downstairs very tasty.
Stayed 2 nights in Feb 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great little place!
We loved this place! The rooms are tiny, but clean and comfortable. Quirky design and a hip vibe. So glad we stayed 2 nights. Just about everything in within walking distane. One of the best meals I had in Chile was the cod for dinner! Incredible view from our room, snd even better from the rooftop bar. Complimentary glass of wne the first night...it was good, not crap wine! Helpful staff and great location.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ocean view and excellent breakfast. Staffs are very friendly.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location easy walking to port and tourist areas.
Stayed 2 nights in Jan 2020

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Daniel on Jan 15, 2020
Dear, Thank you very much for contacting us. We are very happy to know that your stay with us has been perfect and mainly that you have enjoyed our city. We look forward to having your presence in our hotel for your next trip. Best regards.

10/10 Excellent

Rossana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful New Year’s Eve gateway for 2. We watched the fireworks over the bay. Great service, great staff, great breakfast, eats, neatness, awesome city. We could not asked more! Happy New Year 2020
Stayed 2 nights in Dec 2019
Response from Daniel on Jan 15, 2020
Dear, Thank you very much for contacting us. We are very happy to know that your stay with us has been perfect and mainly that you have enjoyed our city for the happy new year. We look forward to having your presence in our hotel for your next trip. Best regards.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is centrally located and near to many restaurants. Very good service by all the staff
Stayed 2 nights in Nov 2019
Response from Daniel on Jan 15, 2020
Dear, Thank you very much for contacting us. We are very happy to know that your stay with us has been perfect and mainly that you have enjoyed our city. We look forward to having your presence in our hotel for your next trip. Best regards.

8/10 Good

holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Daniel on Jul 20, 2019
Muchas gracias por tomarse su tiempo para darnos su valoración.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was fantastic. Staff were great, nothing was too much trouble. Beds were super comfortable and the place was clean.
Stayed 2 nights in Jul 2019
Response from Daniel on Jul 18, 2019
First of all we want to thank you for taking part of your time to leave us your assessment and criticism. We are very happy to know that your experience with us has been completely perfect. We hope to have your presence in our hotel for your next visit. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Daniel on Jul 20, 2019
Muchas gracias por tomarse parte de su tiempo para dejarnos su valoración. Le deseamos un excelente día. Saludos cordiales.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Absolutely amazing boutique hotel, totally as advertised (not all are!). The view was spectacular and service exemplary. Great location and handy to all amenities; other restaurants/cafes, shops, transportation etc Staff were incredibly helpful. Totally recommend and would stay again.
Stayed 2 nights in May 2019
Response from Daniel on Jun 13, 2019
Dear Diane, First of all we want to thank the time it took to leave us your assessment and criticism so positive. We are really happy to know that your experience with us has been truly incredible. We will extend all your words to our team that will undoubtedly take it in an excellent way. We wish you an excellent day, best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2019
Response from Daniel on May 8, 2019
Estimado, Muchas gracias por dejarnos su valoración sobre nuestro hotel. Esperamos poder contar con vuestra presencia en nuestro hotel próximamente. Saludos cordiales.

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Apr 2019
Response from Daniel on Apr 26, 2019
Dear, Thank you very much for leaving us your evaluation. We wish you an excellent day. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Here!!!
Stay here!! This hotel was fabulous. The location is excellent for walking the beautiful neighborhoods of Valparaiso. Also an easy walk to the waterfront and the many walking tours that you can take. There are some lovely restaurants and shops nearby. The breakfast was wonderful and the staff superb. We had an ocean view room. Very quiet at night. The bedding was quite comfortable and the hotel provides both water and espresso in your room at no charge. My only suggestion for the hotel is that they change the bathroom doors. The bathroom wall to the room is glass with a very heavy glass door. It is awkward to enter the bathroom and the door can't be left open for ventilation. It would be a nice design feature to change those doors to slide open rather than swing open. Clearly not a reason to avoid staying here. You will truly enjoy your visit to Valpo with such a comfortable home base!
Stayed 2 nights in Apr 2019
Response from Daniel on Apr 26, 2019
Dear, First of all we want to thank the time that was taken to leave us your assessment and criticism so constructive. We are really happy to know that your stay with us has been completely perfect, for us it is very important that all our passengers live a unique experience and can enjoy as they deserve it. Without doubt we will send your recommendation on the bathroom door to improve the system. We hope to have your presence on your next trip, we wish you an excellent day. Best regards.

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute boutique hotel with an amazing view
Small boutique hotel located in good place in town close to sights and resturants with wonderful service and amazing views. I would highly recommend this property and would definitely stay again.
Stayed 2 nights in Jan 2019
Response from Daniel on Apr 17, 2019
Dear Kathleen, Thanks for leaving us your assessment and criticism so positive. We are very happy to know your experience at our hotel and above all know that it was perfect. We hope to have your presence again. We wish you an excellent day, best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2019
Response from Daniel on Apr 17, 2019
Thank you for the feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good and hotel clean. Staff was very helpful
Stayed 2 nights in Mar 2019
Response from Daniel on Apr 17, 2019
Thanks for leaving us your assessment and criticism so positive. We are very happy to know your experience at our hotel and above all know that it was perfect. We hope to have your presence again. We wish you an excellent day, best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good but Needs Some Basics
In my opinion, nice little hotel in a safe part of Valpo but needs some basic room refinements, like a phone, an in room refrigerator, an ice bucket [want ice? Leave your room because there is no phone, go to the front desk, ask for ice, the front desk clerk has to go down to the kitchen and bring you back a bowl of ice cubes from a regular refrig - no ice maker in the hotel - and hand it to you to carry back to your room!]. No face cloths, no MIRROR except above the bathroom sink, had to ask for luggage racks. Nice view over a semi-private balcony/terrace to the ocean through sliding glass doors. Breakfast in lower level very basic/average. Front desk friendly and helpful.Would stay again if room amenities were added.
Stayed 2 nights in Feb 2019

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Valparaiso
Stayed 3 nights in Jan 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Valparaiso
Superb location, really friendly, helpful staff, nice clean room and very good breakfast. Surely one of the best places to stay in Valparaiso!
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff.
Stayed 4 nights in Dec 2018

8/10 Good

Abid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Malissa

My husband and I traveled with a friend who also stayed in a room there. The hotel looked recently renovated and had all of the basic necessities. Staff was very friendly and able to communicate in English too. The included breakfast was nice. Also, the location was in a convenient area.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the centre of the interesting part of Valparaiso. Staff very helpful and the room was cleaned well. Good facilities overall for a small hotel.
Stayed 3 nights in Sep 2018

8/10 Good

Minnie

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs were very nice and friendly and the ocean view room has a great view. However, the bathroom is TOO tiny and the staircase was narrow and scary. No elevator. If you have a large luggage and dont hike regularly, i would t recommend this hotel.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and friendly helpfull staff.
Great location! The staff were friendly and helpful. The views were amazing and the restaurants and coffee shop in the neighborhood were great as well.
Stayed 1 night in Jul 2018

10/10 Excellent

chandler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Jorge, Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good neighborhood, nearby restaurants and other attractions of the hills of the city
Stayed 1 night in Jun 2018

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot say more nice things about this hotel: it's a small, but well maintained hotel, clean rooms, hot showers, excellent breakfast, excellent location and breathtaking views. It has a nice terrace if your room has an ocean view, so you can go outside and sit there and enjoy the fresh ocean air. Location is perfect with lots of restaurants and bars nearby. It says it's a 3 star hotel, but it's worth the money. You probably won't find anything better in Valparaiso and I think it deserves to be a 4 star for sure.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view, location
Facing the waterfront, great view. Cerro Concepcion is one of the two best areas (Cerro means hill) . Staff very polite and helpful. Hotel has been remodeled so it has new overtones, but is in need of some good cleaning and paint touch ups where dirty or ceilings peeling. The patio umbrellas were full of holes and dirty. TV limited to two channels in English. And finally— the staircase— open metal grid, wide spiral staircase. Made you dizzy going up or down and areas with no handrail. An elevator would fit perfectly in the space and give the hotel an advantage as all the hotels are Boutique style with no elevators. Our room faced the ocean, and on a Friday night the very, very, loud, boom, boom, boom of music went on until 5 in the morning.
Stayed 2 nights in Apr 2018