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Reviews of Diego De Almagro Valparaiso

3 out of 5
Diego De Almagro Valparaiso
Molina 76 Ciudad, Valparaiso, Valparaiso

Reviews

8.2

Very good

Rating 10 - Excellent. 130 out of 355 reviews" "
Rating 8 - Good. 146 out of 355 reviews" "
Rating 6 - Okay. 55 out of 355 reviews" "
Rating 4 - Poor. 12 out of 355 reviews" "
Rating 2 - Terrible. 12 out of 355 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convenient for cruise.
Stayed 1 night in Apr 2024

6/10 Okay

Lola

Travelled with partner
Disliked: Cleanliness
We were robbed inside the hotel lobby. Doors wide open No security and the staff did not assist us in anyway. Wouldn't even call the police for us to report. Poorly trained staff. The best part was that the breakfast staff was friendly and food was fresh. We reserved a city view and instead got a view of a dilapated rooftop.
Stayed 4 nights in Apr 2024

8/10 Good

Jean, Brush Prairie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Slept well, staff great
Stayed 1 night in Apr 2024

6/10 Okay

Ken

Stayed 1 night in Mar 2024

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great staff! Nice room with view!
Stayed 1 night in Mar 2024

10/10 Excellent

ellen S

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 2 nights in Mar 2024

2/10 Terrible

Katarina

Stayed 1 night in Nov 2023

6/10 Okay

Ana

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very friendly and helpful staff. The teacups need to be replace with mugs.
Stayed 8 nights in Dec 2023

6/10 Okay

fabian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel lobby and hallways very dark, shower not working properly, Location is very central, but area don’t seem very safe. Would not stay there again.
Stayed 2 nights in Jan 2024

6/10 Okay

Judith, London

Travelled with group
Liked: Staff & service
This place was within a short walking distance to the cruise port even with our luggage. Room was clean and spacious. Beds were ok. Shower presser is great but shower walls had mold spots everywhere. Signs of restaurant time is wrong. Staff in restaurant unfamiliar with the availability of food. No other food along water front. I'd stay more in the city next time.
Stayed 1 night in Jan 2024

10/10 Excellent

Margarita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
For the money this place was good. I was very tired from travel and slept hard. The bed was comfortable and the room was clean. The staff was very friendly and courteous.
Stayed 1 night in Jan 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities
Hotel needs new furniture in lobby and brighter hall ways. The area is run down.
Stayed 2 nights in Jan 2024

2/10 Terrible

Lynn

Liked: Cleanliness, room comfort
Disliked: Staff & service
Unfortunate stay
All I want to say is a valuable ring was stolen from the room. They sent housekeeping to look but the ring had been in a suitcase. When I went to check out, no one even wanted to look me in the eye. Lynn Farrell
Stayed 3 nights in Dec 2023

10/10 Excellent

Bradley

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place but the area looks like it has become a bit run down. The parking situation was unclear and I got a parking ticket trying to figure it out. The hallways are really dark, but other than that very nice.
Stayed 1 night in Nov 2023

10/10 Excellent

Arleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Nov 2023

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort
Food needs improvement
The hotel was fine and the staff fine but the restaurant, breakfast and bar were poor.
Stayed 2 nights in Nov 2023

8/10 Good

Dayana

Liked: Cleanliness, staff & service, property conditions & facilities
Not super central but still within walking distance to sights
Stayed 3 nights in Sep 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Located right on the sea front and handy for the old port and old town.
Stayed 2 nights in May 2023

10/10 Excellent

Jinkang, La crescenta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Francis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to cruise terminal and area to eat
Stayed 1 night in Feb 2023

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 8 nights in Mar 2023

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was great. The breakfast buffet, lunch and dinner was excellent. Most of the time the stuff was able to satisfy my inquiry. The transportation was excellent because the station was across from the hotel to reach Viña Del Mar.
Stayed 4 nights in Feb 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Great location, nice breakfast, big room, terrific view, good pillows, drinks for purchase in lobby, best merangue pie ever.
Stayed 2 nights in Feb 2023

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was great.
Stayed 2 nights in Feb 2023

8/10 Good

Hemant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms spacious and clean. Beds soft. Limited meal service in the restaurant due to a "large party" on the premises.
Stayed 1 night in Jan 2023

8/10 Good

Fe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and staff.
It was nice that they let us check in early . They also stored our luggage towards the end while we did another tour after we checked out. Breakfast was ok and it was safe to walk around the area.
Stayed 2 nights in Jan 2023

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything and everyone but felt the location was a bit questionable.
Stayed 2 nights in Jan 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valparaiso Gem
Nice hotel. Walking distance to shops and dinning. Walked to Funicular and back. We picked it as it was close to harbour and we were headed out on a cruise. Stopped by the oldest bar in town, The Liberty Bar. Close to hotel.
Stayed 2 nights in Jan 2023

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
The hotel was perfect for our 1 night pre cruise stay. The location was great, the staff was very attentive and the breakfast was wonderful.
Stayed 1 night in Jan 2023

10/10 Excellent

William

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2023

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service
It is advertised as having a pool, it hasnt reopened since covid. Breakfast is good, but coffee is horrible, but is it that way in all of SA?
Stayed 1 night in Jan 2023

8/10 Good

Leanna

Stayed 1 night in Jan 2023

4/10 Poor

Jennifer

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property wasnt ideal for family with smaller ones. Room was a little dirty with previous hair from someone. View of "ocean" was of port... also bullet holes in dining area windows.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was very goo
Stayed 1 night in Dec 2022

2/10 Terrible

JENNY

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
No poll.
Stayed 1 night in Dec 2022

6/10 Okay

Juan

Stayed 2 nights in Nov 2022

8/10 Good

Julita

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2022

8/10 Good

Gary, Albemarle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place overall and good value. Nice if they had heat in the room and was not impressed with the restaurant.. Location is great and overall would stay again..
Stayed 1 night in Nov 2022

8/10 Good

Raymond

Stayed 1 night in Oct 2022

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to get away
The place was centrally located with easy access to stores, restaurants, and other amenities. The room was spacious and clean and the staff was very helpful in answering all my questions and getting me a taxi the day of my departure.
Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Jon, Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the perfect location for access to the Valparaiso-Vina del Mar Metro, and for the walk to Cerro Alegre. In spite of the protesting that has been going on, everything functions normally, and the staff is super helpful and kind. There is a Santa Isabel supermarket a block away, which is convenient. I really appreciate the ample breakfast each morning--I couldn't start the say without it!!!
Stayed 3 nights in Feb 2020

8/10 Good

Dean, Markham, Canada

Travelled with partner
Liked: Cleanliness, staff & service
The location was right on the Pacific and within walking distance to downtown and historic sites
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good breakfast with delicious baked goods. Also a good location.
Stayed 1 night in Dec 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
oos choice. Excellent value
This is a excellent choice and represents very good value. It’s not flash, but it is good. Rooms are spacious, clean and comfortable. The wifi was good and I had a lovely view over the port. Breakfast is extensive, though if you want decent coffee you have to pay for it. It’s centrally located so you can walk to most places. My only real concern is that on 3 occasions housekeeping entered my room without knocking while I was there.
Stayed 3 nights in Nov 2019