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Reviews of Palazzo Ignazio

3.5 out of 5
Palazzo Ignazio
St. Paul's Street, Valletta

Reviews

9.4

Exceptional

Rating 10 - Excellent. 56 out of 71 reviews" "
Rating 8 - Good. 10 out of 71 reviews" "
Rating 6 - Okay. 4 out of 71 reviews" "
Rating 4 - Poor. 0 out of 71 reviews" "
Rating 2 - Terrible. 1 out of 71 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Hazel

Travelled with partner
The property was very new and even “shiny” !! The location was central enabling walking every where. Breakfast was very good. Staff very pleasant. Our room was spacious and had an iron and ironing board.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jennie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic. This was a lovely & comfortable stay…the breakfast was great and the staff very friendly and accomodating. We loved its position in St Paul Street and would happily stay here again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely small hotel, set in a perfect central position for walking round Valetta. Our room had a good view over the Three Cities. The staff were all extremely friendly and helpful. We would certainly return.
Stayed 7 nights in Feb 2024
Response from Martina on Mar 8, 2024
Dear Ms Patricia,Thank you for taking the time to review Palazzo Ignazio after your mostrecent stay with us. We are delighted to read that your experience was positive and satisfactory!We want to thank you for your kind words about our hotel's team, room, facilities and service, and assure you they will be passed on to our team members.We hope your return journey was a smooth & enjoyable one, and we look forward to welcoming you back to Palazzo Ignazio shortly!Warm regards,MartinaPalazzo Ignazio

10/10 Excellent

Michael, Houston

Stayed 3 nights in Feb 2024

10/10 Excellent

Michel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very friendly staff. It's a relatively quiet part of the main attraction area.
Stayed 4 nights in Nov 2023

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We had a fantastic break in Valetta but were ultimately somewhat disappointed with the hotel. The hotel itself was beautifully renovated and decorated and the rooms lovely, all very stylish. The rooftop bar is not a bar, just a roof terrace (fabulous views of Valetta!), if you want a drink up there you have to phone or WhatsApp the reception six floors below! There is no other bar! We had a couple of issues, in themselves not huge problems, just hiccups but the way they were handled was nothing short of hopeless, with barely an apology from the manager - who was the actual problem! Lovely stylish property, great location and should be better than it is.
Response from Martina on Nov 6, 2023
Dear Guest,Thank you for taking the time to review Palazzo Ignazio after your most recent stay with us.I regret to read about the various issues you experienced during your stay with us. My sincerest apologies for not providing a satisfactory solution during your time with us. We wish to leave our guests with a better impression. Please rest assured that your comments have been forwarded to the relevant departments.I hope your return journey was a smooth one,Warm regards,MartinaPalazzo Ignazio

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valletta’s best kept secret
What an amazing boutique hotel. Excellent service from the entire staff. So close to everything & the best kept secret is it’s rooftop.
Stayed 5 nights in Oct 2023
Response from Martina on Nov 2, 2023
Dear Ann,Thank you for taking the time to review Palazzo Ignazio after your most recent stay with us. The hotel considers your feedback and assures you that your comments have been forwarded to the relevant departments.I look forward to welcoming you back to Palazzo Ignazio and hope you had a safe journey home!Warm regards,MartinaPalazzo Ignazio

8/10 Good

chantal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
smart modern boutique hotel, themed in dark grey. Very efficient service, helpful staff, good lift serving all floors, including roof top with fabuous views over the grand harbour. Very comfortable bed, large spacious room. Good bathroom but it suffered from being over deisgned - nothing as vulgar as somewhere practical to hang our towels..!.Uninspired and rather limited breakfast.
Stayed 2 nights in Oct 2023
Response from Martina on Oct 17, 2023
Dear Chantal,Thank you for taking the time to review Palazzo Ignazio after your most recent stay with us. The hotel considers your feedback and assures you that your comments have been forwarded to the relevant departments.I look forward to welcoming you back to Palazzo Ignazio and hope you had a safe journey home!Warm regards,MartinaPalazzo Ignazio

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay.
Very nice hotel, nice location near Fort St Elmo. Rooftop bar was closed while we were there, but is an excellent vista for a drink. Well appointed rooms with Maltese balconies. I would recommend cabbing here, parking a car a definite issue.
Stayed 2 nights in Oct 2023
Response from Silvia on Oct 14, 2023
Dear Guest,I thank you for taking the time to review Palazzo Ignazio after your most recent stay with us.I am delighted to read that your experience was such a positive one! It is a delight to know you found our rooms and hotel to your liking and thoroughly enjoyed the facilities. We trust your return journey was a smooth & enjoyable one, and we look forward to the opportunity of welcoming you & your family back to Palazzo Ignazio shortly!Warm regards,

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay following a Cruise
Fantastic Hotel with stunning views over the Grand Harbour in Valletta, all the staff were very helpful, good selection of continental breakfast. Couldn't fault the location for access to everything Valletta as to offer. Highly recommended.
Stayed 6 nights in Sep 2023
Response from Emanuela on Sep 30, 2023
Dear Mr. Simon,Thank you for taking the time to review Palazzo Ignazio after your mostrecent stay with us. We are delighted to read that your experience was positive and satisfactory!We want to thank you for your kind words about our hotel's room, facilities and service, and assure you they will be passed on to our team members.We hope your return journey was a smooth & enjoyable one, and we look forward to welcoming you back to Palazzo Ignazio shortly!Warm regards,EmanuelaPalazzo Ignazio

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Silvia on Sep 19, 2023
Dear Guest,Thank you for taking the time to review Palazzo Ignazio after your most recent stay with us.I am delighted to receive such excellent feedback. We aim to provide the best service.Thank you once again for recommending our hotel, and we are looking forward to welcoming you back to Malta!Warm regards,

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room . Helpful staff. Walking distance to all the sights in the old town. Very effective aircon. Breakfast was ok-nothing special
Stayed 7 nights in Aug 2023
Response from Silvia on Sep 7, 2023
Dear Guest,I want to thank you for having chosen Palazzo Ignazio for your most recent stay in Malta.I am pleased to read that you found our facilities, location, and breakfast standard on offer to your liking. We take your comments into high regard and appreciate the time taken to review our hotel.Thank you once again for recommending our hotel, and we are looking forward to welcoming you back to Malta!Warm regards

10/10 Excellent

Tina

Travelled with family
Liked: Amenities
Omg! This place is a fabulous find. A boutique hotel located close to lots if places to explore in Valletta. We were there for only one night in advance of a cruise- but I’d come back in a heartbeat! Staff took such good care of us! The rooftop bar is a gem. Thank you so much.
Stayed 1 night in Aug 2023
Response from Martina on Sep 2, 2023
Dear Tina,Thank you for taking the time to review Palazzo Ignazio after your most recent stay with us. We are delighted to read that your experience was positive and satisfactory!We hope you are enjoying the cruise, and we look forward to welcoming you back to Palazzo Ignazio shortly!Warm regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Martina on Aug 12, 2023
Dear Guest,Thank you for taking the time to review Palazzo Ignazio after your mostrecent stay with us. We are delighted to read that your experience was positive and satisfactory!We hope your return journey was a smooth & enjoyable one, and we look forward to welcoming you back to Palazzo Ignazio shortly!Warm regards,

10/10 Excellent

Rod

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 5 nights in Aug 2023
Response from Martina on Aug 12, 2023
Dear Rod,Thank you for taking the time to review Palazzo Ignazio after your mostrecent stay with us. We are delighted to read that your experience was positive and satisfactory!We want to thank you for your kind words about our hotel's room, facilities and service, and assure you they will be passed on to our team members.We hope your return journey was a smooth & enjoyable one, and we look forward to welcoming you back to Palazzo Ignazio shortly!Warm regards,

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is right in the main piazza. The security excellent and the manager and staff very obliging. Walk out the large door and you’re immediately in the eating shopping area. Walking distance to the ferries
Stayed 5 nights in Jul 2023
Response from Martina on Aug 12, 2023
Dear Judith,Thank you for taking the time to review Palazzo Ignazio after your mostrecent stay with us. We are delighted to read that your experience was positive and satisfactory!We want to thank you for your kind words about our hotel's room, facilities and service, and assure you they will be passed on to our team members.We hope your return journey was a smooth & enjoyable one, and we look forward to welcoming you back to Palazzo Ignazio shortly!Warm regards,

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
A really great adaptation of the property into a luxury hotel. In a very hot week the room was cool and the fridge meant I could keep additional water cold. Staff unfailingly welcoming. Will be back to this lovely hotel.
Stayed 4 nights in Jul 2023
Response from Emanuela on Jul 22, 2023
Dear Guest,Thank you for taking the time to review Palazzo Ignazio after your mostrecent stay with us. We are delighted to read that your experience was positive and satisfactory!We want to thank you for your kind words about our hotel's room, facilities and service, and assure you they will be passed on to our team members.We hope your return journey was a smooth & enjoyable one, and we look forward to welcoming you back to Palazzo Ignazio shortly!Warm regards,

8/10 Good

Zaiba

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a beautiful building and well designed. It would be great to have some food options at the roof top bar for dining. Breakfast was good and staff very friendly.
Stayed 7 nights in Jul 2023
Response from Martina on Jul 14, 2023
Dear Zaiba,Thank you for taking the time to review Palazzo Ignazio after your most recent stay with us. The hotel considers your feedback and assures you that your comments have been forwarded to the relevant departments.I look forward to welcoming you back to Palazzo Ignazio and hope you had a safe journey home!Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing 4-nights
My girlfriend and I had a lovely 4 night stay at Palazzo Ignazio. We had a room with a balcony and hot tub, which was great to relax in in the moments when we weren’t exploring the city. The rooftop bar is small but the views are amazing and we went there for a sundowner every evening. The hotel is well located for exploring the city. A special mention to all the staff who went out of the way to help us throughout our stay.
Stayed 4 nights in Jun 2023
Response from Martina on Jul 9, 2023
Dear Guest,Thank you for taking the time to review Palazzo Ignazio after your mostrecent stay with us. We are delighted to read that your experience was positive and satisfactory!We want to thank you for your kind words about our hotel's room, facilities and service, and assure you they will be passed on to our team members.We hope your return journey was a smooth & enjoyable one, and we look forward to welcoming you back to Palazzo Ignazio shortly!Warm regards,

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A warm welcome. In the old town of Valetta. Booked jacuzzi room with incredible views of Valetta and the Grand Harbour. Quality toiletries, bedding, air con.Complimentary water. Good coffee in room. Reception friendly and very helpful. Hotel a short 2 min walk to main streets. Breakfast reasonable choice but again nicely laid out. Would def recommend.
Stayed 2 nights in Jun 2023
Response from Martina on Jun 11, 2023
Dear Sharon,Thank you for taking the time to review Palazzo Ignazio after your mostrecent stay with us. We are delighted to read that your experience was positive and satisfactory!We want to thank you for your kind words about our hotel's room, facilities and service, and assure you they will be passed on to our team members.We hope your return journey was a smooth & enjoyable one, and we look forward to welcoming you back to Palazzo Ignazio shortly!Warm regards,

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was in the heart of Valletta, located only a block or two from the main sites. Hotel was quaint boutique property with modern clean rooms. Hotel staff was very helpful providing dining and site seeing recommendations. Would definitely stay again at this property
Stayed 2 nights in May 2023
Response from Martina on May 23, 2023
Dear Guest,Thank you for taking the time to review Palazzo Ignazio after your mostrecent stay with us. We are delighted to read that your experience was positive and satisfactory!We want to thank you for your kind words about our hotel's room, facilities and service, and assure you they will be passed on to our team members.We hope your return journey was a smooth & enjoyable one, and we look forward to welcoming you back to Palazzo Ignazio shortly!Warm regards,

10/10 Excellent

Brendan

Stayed 3 nights in Apr 2023
Response from Martina on May 2, 2023
Dear Brendan,Thank you for taking the time to review Palazzo Ignazio after your most recent stay with us. The hotel considers your feedback.We look forward to welcoming you back to Palazzo Ignazio and hope you had a safe journey home!Warm regards,MartinaPalazzo Ignazio

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the is perfect and the hotel itself is just what we expected. The room was very comfortable and bathroom was super. There was a roof terrace with stunning views of the harbour.
Stayed 5 nights in Mar 2023
Response from Josephine on Mar 20, 2023
Dear Ms Ann,We thank you for taking the time to review Palazzo Ignazio.Please rest assured that your feedback has been forwarded to the relevant departments. We thank you for your comments regarding our team members and overall satisfaction with our facilities. We look forward to welcoming you back to Palazzo Ignazio and hope you had a safe journey home!Warm regards,Front Office Team

10/10 Excellent

Issa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Elisa Poggioli on Mar 14, 2023
Dear Guest,Thank you for taking the time to review Palazzo Ignazio after your most recent stay with us. The hotel considers your feedback and assures you that your comments have been forwarded to the relevant departments.We look forward to welcoming you back to Palazzo Ignazio and hope you had a safe journey home!Warm regards,Elisa PoggioliPalazzo Ignazio

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Elisa Poggioli on Mar 14, 2023
Dear Guest,Thank you for taking the time to review Palazzo Ignazio after your most recent stay with us. The hotel considers your feedback and assures you that your comments have been forwarded to the relevant departments.We look forward to welcoming you back to Palazzo Ignazio and hope you had a safe journey home!Warm regards,Elisa PoggioliPalazzo Ignazio

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Whilst the hotel was fine, sadly we were not given the (better equipped & larger) room that we had booked through Expedia. The hotel claims that this issue was not theirs and that we had to take it up with Expedia. This is too much hassle, but would seriously consider booking directly with a hotel in future to avoid this sort of thing. If the weather had been worse and we'd have had to spend more time in the room theis would have become a serious issue

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and hot tubs!
We booked one of the suites with a balcony hot tub and it absolutely made the last weekend of our trip. The place is so cute and central in Valletta, and the employees really went above and beyond to make sure our stay was amazing, whether it was helping us heat up the hot tub or booking the spa, opening wine, giving directions, providing coffee when my room was being prepared, replenishing our water in the room, etc. The general manager Antoine even came to speak to us at the end of our stay and ensure everything had been great. The breakfast is in the attached cafe and has pastries, meat, cheese, hardboiled eggs, juice, and made to order coffees. There is also an amazing spa on the first floor that is free for guests, just book a time slot and you get private access to the jacuzzi and sauna in there and can bring your own drinks in, we loved it! We were there off season so rooftop bar was closed. Overall incredible stay, highly recommend.
Stayed 2 nights in Dec 2022
Response from Andjela Ostojic on Dec 23, 2022
Dear Maria,Thank you very much for taking time out to share your experience on the social platform. We are all delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and for your feedback and look forward to welcoming you back to Palazzo Ignazio. Kindest regards, Palazzo Ignazio Team

10/10 Excellent

Beresford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antoine and his team were friendly, professional, and extremely helpful. This boutique hotel is within walking distance of the main streets, museums, palaces, restaurants, and eateries in this beautiful historic city. It was a pleasure staying at their hotel and one that I would recommend to any would-be travelers to Valletta. Bez
Response from Andjela Ostojic on Dec 1, 2022
Dear Mr.Beresford , Thank you for taking time out to share your experience on the social platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and for your feedback and look forward to welcoming you back to Palazzo Ignazio

10/10 Excellent

Hani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, location, and staff.
Response from Andjela Ostojic on Nov 15, 2022
Dear Mr. Hani Thank you so much for opting to spend time with us and for taking a moment to review Palazzo Ignazio It is extremely rewarding to hear that our guests have had a memorable experience and you have my assurance that your kind appraisal has been passed to the all the staff who certainly look forward to welcoming you again very soon. With kindest regards Palazzo Ignazio team

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, the staff was really helpful and the property was really well maintained. The location is perfect!!!
Stayed 4 nights in Oct 2022
Response from Andjela Ostojic on Oct 30, 2022
Dear Cristina,Thank you so much for sharing your recent experience at Palazzo Ignazio and it is a pleasure to hear that you enjoyed your stay with us. It is always a pleasure to receive such positive feedback and I do hope we will be able to welcome you back to the hotel sometime soon. Thanks again for your lovely comment it means a lot to us! Best regards, Andjela Ostoji

10/10 Excellent

alfonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rome was comfortable, nice location close to republic st Front desk was nice and informative
Stayed 3 nights in Sep 2022
Response from Andjela Ostojic on Sep 16, 2022
Dear Guest ,thank you for your lovely comments, we are glad that you enjoyed your stay with us,and hopefully we would get a chance to host you again in the futureSincerely ,Angela Ostojic

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. After you walk through a nondescript facade, you are transported to a modern, well-maintained boutique hotel. The staff are all exceptional, and the facilities in the room are top-notch. The views from the rooftop bar are gorgeous. The location in old-town Valletta is perfect for exploring everything on foot. Overall, this hotel is a real gem.
Stayed 2 nights in Sep 2022
Response from Andjela Ostojic on Sep 12, 2022
Dear George, Thank you for staying at Palazzo Ignazio, . We are thrilled you have enjoyed your stay with us and commending of our design and amenities of our property. We hope we have another occasion to welcome you again soon! Kind regardsAngela

8/10 Good

Arie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new very quit and clean central located, perfect stay for a few days in town
Stayed 2 nights in Aug 2022
Response from Andjela Ostojic on Aug 12, 2022
Dear Guest , Thank you for your generous review We very much enjoyed hosting you and are so glad that your stay was such a positive experience Best wishes , The management

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palazzo Ignazio is a new boutique hotel in Valletta that I stayed at for 5 nights right after it opened in July 2022. I would happily recommend staying at this hotel and would return. THE PEOPLE: Everyone was very nice and Alex, the owner, was particularly hospitable. I only wish I could have stayed longer to chat more! The fridge was stocked full of goodies, including gluten free items, since I made it known that I am gluten intolerant in my reservation. I thought this was very thoughtful. THE ROOM: The room was modern (completely renovated!), large (probably around 300-350 sq ft) and clean (housekeeping did a great job cleaning each day). The room even had its only private open balcony with flowers and patio furniture. THE ROOFTOP: You get a 360 degree view of Valletta from floor 6 (or floor 7 if you’re from North America) and the views were unbeatable. Stunningly beautiful experience sitting and watching the sunset on numerous nights. Because I was there during Valletta Festa, I also got to watch the fireworks from the rooftop. When I was there, the rooftop bar had not opened yet but I understand it will open in the next few days. In the interim, I just brought my own wine up! THE LOCATION: Cannot be beat. It is incredibly central within the walled city but one block off of the main streets so it is quieter and less hectic. Super close to Valletta Market, where, among other things, there is a grocery store for you to pick up water, snacks, sunscreen etc.
Stayed 5 nights in Jul 2022
Response from Alexander Falzon on Jul 21, 2022
Dear Jennifer, We thank you for your 5* review.of Palazzo Ignazio. We are really pleased you have enjoyed your stay with us and looking forward to welcoming you back soon. Regards Alexander Falzon Operations Manager

8/10 Good

Heidy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wir haben uns sehr wohl im Palazzo Ignazio gefühlt. Das Hotel hätte 5 Sterne erhalten, wenn der Feueralarm sowie das Wasserproblem am Sonntag Morgen nicht gewesen wäre. Das Personal ist grandios. Herzlichen Dank.
Stayed 4 nights in Mar 2024

6/10 Okay

HENRI

Travelled with partner
Disliked: Staff & service
L’hôtel est plutôt coquet et moderne mais le personnel n’est pas compétent et il n’y a pas de zone commune en dehors de la salle des petits déjeuners De plus il est situé tout au bout de St Paul Street avec deux côtes assez raides à gravir
Stayed 2 nights in Mar 2024

10/10 Excellent

Cecilia Esmeralda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi è piaciuta molto l cura dei dettagli. Struttura molto ben curata e pulita. Staff gentilissimo
Stayed 1 night in Mar 2024
Response from Martina on Mar 14, 2024
Dear Ms Cecilia,Thank you for taking the time to review Palazzo Ignazio after your mostrecent stay with us. We are delighted to read that your experience was positive and satisfactory!We want to thank you for your kind words about our team, hotel's room, facilities and service, and assure you they will be passed on to our team members.We hope your return journey was a smooth & enjoyable one, and we look forward to welcoming you back to Palazzo Ignazio shortly!Warm regards,MartinaPalazzo Ignazio

10/10 Excellent

marco

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto bene, soprattutto la posizione e la gentilezza del personale. Non ho assolutamente critiche da fare, ma al massimo potrei dare un consiglio, che è quello di abbellire le pareti della camera con quadri, foto e magari uno specchio e di mettere una presa di corrente in bagno, oltre a quella specifica per il rasoio già presente. Parlo chiaramente in riferimento alla camera in cui ho soggiornato, non avendo visto le altre che potrebbero anche essere diverse.... Comunque promosso a pieni voti!
Stayed 2 nights in Mar 2024
Response from Martina on Mar 8, 2024
Caro signor Marco,Saluti da Palazzo Ignazio! La ringrazio per le gentili parole in merito al nostro team e alla nostra struttura.Il suo commento e' stato apprezzato e gia' stiamo provvedendo per migliorare la decorazione delle camere. Per quanto riguarda le prese, purtroppo in tutta Malta non e' possibile avere delle prese di corrente dentro il bagno.In attesa di accoglierla nuovamente le auguro una buona giornata,MartinaPalazzo Ignazio

10/10 Excellent

Norbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Martina on Feb 7, 2024
Dear Mr Norbert,We thank you for taking the time to review Palazzo Ignazio.Please rest assured that your feedback has been forwarded to the relevant departments. We thank you for your comments regarding our team members and overall satisfaction with our facilities. We look forward to welcoming you back to Palazzo Ignazio and hope you had a safe journey home!Warm regards,Martina

6/10 Okay

robert

Liked: Cleanliness, staff & service
3 stars for hotel equipment 4 stars for staff kindness
Stayed 6 nights in Jan 2024
Response from Martina on Feb 7, 2024
Dear Mr Robert,Thank you for staying at Palazzo Ignazio, writing this review, and sharing your feedback with us.I regret to read your comments regarding your experience at our hotel. Our highest priority is ensuring our guests always leave the hotel happy and satisfied. I do sincerely apologize for any inconvenience and disappointment caused. I hope your return journey was a smooth oneWarm regards,

8/10 Good

Jan

Liked: Cleanliness
Bra läge
Helt ok.
Stayed 3 nights in Dec 2023
Response from Martina on Feb 7, 2024
Dear Mr Jan,Thank you for taking the time to review Palazzo Ignazio after your most recent stay with us. The hotel considers your feedback and assures you that your comments have been forwarded to the relevant departments.I look forward to welcoming you back to Palazzo Ignazio and hope you had a safe journey home!Warm regards,

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023
Response from Palazzo Ignazio Front Office Team on Dec 13, 2023
Dear Anna,Thank you so much for taking the time to leave an excellent rating. It is a pleasure to know you have enjoyed your stay with us here in Malta. We look forward to the opportunity of welcoming you back to Palazzo Ignazio shortly!Palazzo Ignazio Front Office Team

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Palazzo Ignazio Front Office Team on Dec 13, 2023
Dear Vincent,Thank you so much for taking the time to leave us a 10 star rating - it's much appreciated ! It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again and to welcoming you back to Malta!Best Wishes,

2/10 Terrible

Yemen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
personnel pas arrangeant
Stayed 1 night in Nov 2023

10/10 Excellent

Ulla

Stayed 2 nights in Nov 2023

10/10 Excellent

Yuki

Stayed 1 night in Oct 2023
Response from Martina on Oct 28, 2023
Dear Yuki,Thank you for taking the time to review Palazzo Ignazio after your most recent stay with us. The hotel considers your feedback and assures you that your comments have been forwarded to the relevant departments.I look forward to welcoming you back to Palazzo Ignazio and hope you had a safe journey home!Warm regards,Martina

10/10 Excellent

Yoshiyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is very kind. the hotel is fashionable.
Stayed 4 nights in Oct 2023
Response from Silvia on Oct 26, 2023
Dear Guest,Thank you for taking the time to review Palazzo Ignazio after your most recent stay with us. I am delighted to read that your experience was positive and satisfactory!I thank you for your kind praises of our quality of service and furniture in the hotel, and I assure you they will be passed on to our team members. It is a pleasure to know we were able to provide youwith a memorable stay during your time in Malta.I trust your return journey was a smooth & enjoyable one, and I look forward to welcoming you back to Palazzo Ignazio shortly!Kind regards,

10/10 Excellent

Trygve Brynjar

Stayed 2 nights in Sep 2023
Response from Silvia on Oct 3, 2023
Dear Guest,We thank you for taking the time to review Palazzo Ignazio after your most recent stay with us.Our Guest's experience in our hotel is something that we take great pride in. Guest satisfaction is critical to us, so your review is rewarding for our team. We aim to excel in our services, and knowing that your stay was truly memorable for all the right reasons is our best motivation to continue to seek higher! Once again, thank you for recommending our hotel, and I hope we can welcome you back for another memorable stay.Warm regards,

8/10 Good

Henk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fijn hotel voor een paar nachten
Stayed 2 nights in Aug 2023
Response from Martina on Aug 5, 2023
Dear Henk,Thank you for taking the time to review Palazzo Ignazio after your most recent stay with us. The hotel considers your feedback.I look forward to welcoming you back to Palazzo Ignazio and hope you had a safe journey home!Warm regards,