Upper Ten Oaks Vacation Packages

Be good to fix the draft at the entrance (door)

My stay was pleasant and comfortable here at the Burrard. I would like to give 5 starts to The staff and concierge. They went an extra mile to support me during my stay. Definitely recommend these hotel for acquired, nice and safe place.

Really nice hotel. Great staff. Excellent location.

The staff was nice as usual. The room was not a clean as normal. We use the dest to study, so when we moved it, there was stuff spilled all down the wall and the floor was gross. The beds were clean but the bathroom towels, 2 seemed dirty and smelled funny. We had a late check out at 12pm. Housekeeping came at 9:44 am knocking to see if we were checking out that day, we said yes but had a late checkout at noon. Then another one came at just before 11 am and asked the same thing. We had a delayed flight so that is why we asked for a late checkout. We were woken up then asked a second time. It is what it is, but a big lack in communication for sure between the staff. We stayed every month there for school but sinece the change over have definitely gone backwards.

This is on the top floors of the Sheraton Wall Centre North Tower. Excellent suites.