Lobby
Check availability

Reviews of Chinggis Khaan Hotel

4 out of 5
Chinggis Khaan Hotel
Tokyo street 10, Ulaanbaatar 49, Ulaanbaatar

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 101 reviews" "
Rating 8 - Good. 41 out of 101 reviews" "
Rating 6 - Okay. 22 out of 101 reviews" "
Rating 4 - Poor. 7 out of 101 reviews" "
Rating 2 - Terrible. 2 out of 101 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 1 night in Dec 2023

8/10 Good

Timothy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place
Stayed 7 nights in Nov 2023

8/10 Good

Sung Chul

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location to me
Stayed 5 nights in Sep 2023
Response from Eegii on Nov 13, 2023
Dear Guest,Thank you for your review!Please rest assured that your review is brought to all my team member's attention and shared among the executive team for follow up. Thank you for taking the time to provide us feedback and we look forward to welcoming you back soon!Sincerely,Management Team

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in a Great City
The people there are Amazing well located clean safe breakfast was delicious
Stayed 7 nights in Jul 2023
Response from Eegii on Nov 13, 2023
Dear Guest,Thank you for your positive review of our property. We look forward to welcoming you back at the hotel!Sincerely,Management team

2/10 Terrible

Kerry

Disliked: Property conditions & facilities
not happy with my stay at all .Noisy from workman working on the hotel till early hrs of morning. 32 Degrees and no air conditioning after returning from hiking
Stayed 6 nights in Jun 2023
Response from Eegii on Nov 13, 2023
Dear Guest,Thank you for your review!Please rest assured that your review is brought to all my team member's attention and shared among the executive team for follow up. Thank you for taking the time to provide us feedback and we look forward to welcoming you back soon!Sincerely,Management Team

10/10 Excellent

Obaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a one of the best hotel in the city!! Amazing location, very friendly staff and kind. I spoke with the manager he is super nice and very professional! I recommend this hotel to ALL!!
Stayed 5 nights in Apr 2023
Response from Eegii on Nov 13, 2023
Dear Guest,Thank you for your positive review of our property. We look forward to welcoming you back at the hotel!Sincerely,Management team

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, especially for the price! Would stay here again.
Stayed 2 nights in Apr 2023
Response from Eegii on Nov 13, 2023
Dear Guest,Thank you for your positive review of our property. We look forward to welcoming you back at the hotel!Sincerely,Management team

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2023
Response from Eegii on Nov 13, 2023
Dear Guest,Thank you for your positive review of our property. We look forward to welcoming you back at the hotel!Sincerely,Management team

10/10 Excellent

Nikolai

Stayed 1 night in Dec 2022
Response from Eegii on Nov 13, 2023
Dear Guest,Thank you for your positive review of our property. We look forward to welcoming you back at the hotel!Sincerely,Management team

10/10 Excellent

Natalia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very nice and convenient
Response from Pepe on Nov 23, 2022
Dear GuestThank you for staying with us and share your experience.SincerelyHotel team

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great on Most Counts, except Breakfast
Great service, spacious rooms, and good locations. I would have given 5 stars if the breakfast buffet was improved — need some more variety. Our group stayed over a week, and it was the same thing every day. Coffee could be better quality, too. Other than that, we really loved our stay.
Stayed 7 nights in Sep 2022
Response from Pepe on Sep 14, 2022
Dear Guest, thank you for choosing stay at Chinggis Khaan Hotel and share your stay experience with us. We're glad to know that you're satisfied with our service and thank you for your comments on our breakfast. We will take action on our breakfast variety. Looking forward your next stay.

8/10 Good

Edmund

Business traveller
Liked: Cleanliness, staff & service, room comfort
People are awesome Always there to help But hotel alittle old
Stayed 4 nights in Nov 2020
Response from Eegii on Nov 13, 2023
Dear Guest,Thank you for your positive review of our property. We look forward to welcoming you back at the hotel!Sincerely,Management team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stuffs, absolutely clean rooms, good location.
Stayed 2 nights in Aug 2019
Response from Pepe on Sep 2, 2019
Dear guest Thank you for sharing your review Sincerely

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yhe hotel is great. Quiet. Staff is very helpful and polite. Wifi was not stable and slow, but OK. Breakfast was impressive.
Stayed 3 nights in Aug 2019
Response from Pepe on Aug 12, 2019
Dear guest Thank you for your review. Sincerely

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2019
Response from Pepe on Aug 5, 2019
Dear guest Thank you for your review. Sincerely

10/10 Excellent

quynh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable hotel
Reasonably priced, clean and comfortable hotel for family of 4 and located right next to eMart.it was a convenient base to rest and stock on supplies in between trips to the grasslands.
Stayed 2 nights in Jul 2019
Response from Pepe on Aug 5, 2019
Dear guest Thank you for your review. Wish you all the best. Sincerely

8/10 Good

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Pepe on Aug 1, 2019
Dear guest Thank you for sharing your review. Sincerely

10/10 Excellent

Verified traveller

Stayed 6 nights in May 2019
Response from Pepe on Jun 17, 2019
Thank you for your review.

8/10 Good

hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Pepe Ochirbat on Aug 28, 2018
Dear Guest, Thank you so very much for your positive review of our hotel. We appreciate that.

8/10 Good

Verified traveller

Stayed 1 night in Aug 2018
Response from Pepe Ochirbat on Aug 28, 2018
Dear Guest, Thank you for your review of our hotel. We appreciate your feedback

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in mongolia
Very nice people and the room was big.
Response from Pepe on May 8, 2018
Dear Guest Thank you for your review. You are always welcome at Chinggis Khaan Hotel Pepe Ochirbat General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2017

8/10 Good

Pierre

Liked: Staff & service, room comfort
ok hotel but a bit remote, great staff
This hotel is ok, the facilities feel on the verge of being outdated but are still allright. Location is a bit remote from Chinggis square and the attractions around it as well as the busy spot of Seoul street, so you will need to walk a bit as you explore UB (or catch a bus) but there is a shopping centre right next to the hotel as well as a few restaurants. I couldn't get breakfast in the morning, it opened at 7am, by 7.30am there was nothing left (lots of tour groups go there) which was a bit annoying. Staff was really nice and helpful, big thank you to them Overall an ok hotel in that range in UB
Stayed 1 night in Jul 2017

4/10 Poor

John & Lisa, Georgetown

Liked: Staff & service
Disliked: Property conditions & facilities
Hard Rock cafe visit
On the outside the hotel looks great, room was ok, A/C in the 3 rooms we had didn't work. Stains all over the hallway carpet, holes in bathroom wall with sharp metal rings around a pipe sticking out of the wall. Next door to a shopping wall and a few restaurants. Easy walk to HRC, tour group pick up was at our hotel
Stayed 3 nights in Jun 2017

8/10 Good

ganzorig

Liked: Cleanliness, property conditions & facilities, room comfort
It is okay
It was okay to stay in there. pretty old style hotel, close to downtown.

6/10 Okay

Janne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and good heating
Nice and helpful staff. Big Hotel, but it felt as if only a few floors were operational - could be the season of course. I might stay here again if the price is right. For business, the place delivered all that is needed. At winter UB gets really cold. The heating in the room was as good as the Wifi: excellent!
Response from General Manager on Nov 22, 2016
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Best Regards, Purevpuntsag Pepe Ochirbat General Manager

6/10 Okay

Thomas C R, San Francisco

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Chingis Khan Hotel two thumbs up!!
No one really spoke much English let alone fluent English I would say. But their attitude was warm & caring this was always in evidence. Gave the feeling of a family run B&B. I will come back to stay for sure because it is good value and the staff are friendly and cute!!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
This hotel need to be refreshed there is no real bar. They are many other hotels in UB newer and more up to date.

6/10 Okay

Geoff, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
Accommodating
Getting to the hotel from the airport is a challenge as the taxis have no meters. The fare should be around 30,000 Tingrik. The location of the hotel is within easy walking distance to the main city square (10 minutes) Tea and coffee making facilities are available in the room and the fridge is well stocked. The rooms are serviced each day and are kept very clean. A buffet breakfast is available with a wide range of foods to select from. The staff are friendly although I did experience some communication problems. Tourist trips can be arranged at the hotel which also has a shopping complex attached to it. There are many places in the city from which you can purchase cashmere products at fantastic prices. However, the hotel seems to be a black spot fro wifi and mobile phones. I could not access either whilst there.

6/10 Okay

P, Seoul, Korea

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel was...Meh
You can tell that this was once a very nice hotel, but it is starting to get run down. It could use a remodeling. Although it appears the hotel has a pool, it is actually part of a fitness center that hotel guests only have access to if it is not being used for fitness classes. This meant the pool was not available to us until 8pm, which was a bit late. The breakfast was very good. Overall this hotel is probably not worth what they are charging.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
good to stay
One day stayed and enjoyed, less expensive; friendly staff... like minibar, variety of drinks and snacks; good tea and coffee as well.

8/10 Good

Gerardo, Santiago

Liked: Cleanliness, staff & service, room comfort
Good hotel
Convenient location, though not centric, clean, specious rooms and helpful staff.
Response from Purevpuntsag Ochirbat on May 12, 2015
Dear Guest, Greetings from Chinggis Khaan Hotel, Ulaanbaatar, Mongolia Thank you very much for taking your precious time to share your thoughts and experience following your recent stay with us. We were delighted to read through your wonderful comments

6/10 Okay

Tricia Mei, Devon England

Liked: Cleanliness, staff & service
Disliked: Room comfort
Mongolia
This is my first time in Mongolia so was slightly apprehensive. I was very appreciative that a hotel staff was waiting for me at the airport to tranfer me to the hotel and the flight was so delayed (Korean airline will not be in my future airline of choice, the return flight was also delayed!!!) The room was comforatable and clean, the temperature in the room was very warm so I turned on the air-con and went to bed, it was an uncomfortable restless sleep due the room being too hot. Unfortunately this was not rectified, I was given a stand up electric which alleviate the problem slighly but definitely the room was too hot for me to sleep. Buffet breakfast was okay nothing to write home about. The staffs at Chinggis Khaan were friendly, accommodating and did their best for their clients.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth.
It is a very run down place; I don't think it was worth the money.

10/10 Excellent

Hyeonsoo

Stayed 3 nights in Jan 2024

6/10 Okay

takamichi

Business traveller
老舗なんだろうがイマイチ
単純に古い。タオル清潔だがボロボロ。部屋が間接照明のみで照度が足りない。フロントの対応も洗練されていない
Stayed 5 nights in Oct 2023
Response from Eegii on Nov 13, 2023
Dear Guest,Thank you for your review!Please rest assured that your review is brought to all my team member's attention and shared among the executive team for follow up. Thank you for taking the time to provide us feedback and we look forward to welcoming you back soon!Sincerely,Management Team

6/10 Okay

Kazunori

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Eegii on Nov 13, 2023
Dear Guest,Thank you for your positive review of our property. We look forward to welcoming you back at the hotel!Sincerely,Management team

10/10 Excellent

KEI, FUKUOKA HAKATA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
隣がショッピングセンターで買い物に便利で、ホテルの周りは下町的な感じで色々な店があり便利でした。 カードキーがエラーになった時、フロントがすぐににこやかに対応してくれて助かりました。
Stayed 2 nights in Aug 2023
Response from Eegii on Nov 13, 2023
Dear Guest,Thank you for your positive review of our property. We look forward to welcoming you back at the hotel!Sincerely,Management team

10/10 Excellent

JONGHWA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Eegii on Nov 13, 2023
Dear Guest,Thank you for your positive review of our property. We look forward to welcoming you back at the hotel!Sincerely,Management team

10/10 Excellent

SEONG HYEON

Stayed 1 night in Jul 2023
Response from Eegii on Nov 13, 2023
Dear Guest,Thank you for your positive review of our property. We look forward to welcoming you back at the hotel!Sincerely,Management team

8/10 Good

sun kuk

Stayed 3 nights in Jul 2023
Response from Eegii on Nov 13, 2023
Dear Guest,Thank you for your positive review of our property. We look forward to welcoming you back at the hotel!Sincerely,Management team

8/10 Good

KILHO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
에어컨 사용 안됨
Stayed 1 night in Jun 2023
Response from Eegii on Nov 13, 2023
Dear Guest,Thank you for your review!Please rest assured that your review is brought to all my team member's attention and shared among the executive team for follow up. Thank you for taking the time to provide us feedback and we look forward to welcoming you back soon!Sincerely,Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適でした^_^
口コミで建物や設備が古いというようなことも見ていたのですが、実際はずっと快適で何も問題なく過ごせました。滞在中に不安に思っていたことも、英語や日本語でのサポートが丁寧でしたので何も問題なく過ごしました。ありがとうございました。
Stayed 2 nights in Jun 2023
Response from Eegii on Nov 13, 2023
Dear Guest,Thank you for your positive review of our property. We look forward to welcoming you back at the hotel!Sincerely,Management team

6/10 Okay

Verified traveller

The hotel needs renovation.
The hotel needs renovation.
Stayed 1 night in May 2023
Response from Eegii on Nov 13, 2023
Dear Guest,Thank you for your review!Please rest assured that your review is brought to all my team member's attention and shared among the executive team for follow up. Thank you for taking the time to provide us feedback and we look forward to welcoming you back soon!Sincerely,Management Team

6/10 Okay

Seongmin

Stayed 1 night in May 2023
Response from Eegii on Nov 13, 2023
Dear Guest,Thank you for your review!Please rest assured that your review is brought to all my team member's attention and shared among the executive team for follow up. Thank you for taking the time to provide us feedback and we look forward to welcoming you back soon!Sincerely,Management Team

8/10 Good

DONGHYUN

Business traveller
Liked: Cleanliness, room comfort
전체적으로 잘 쉴 수 있는 환경이었습니다. 단하나 단점은 샤워할 때 물이 잘나왔다 잘안나왔다 한 것이었습니다. 수도시설을 고치면 다른 부분은 만족할 수 있었습니다.
Stayed 2 nights in Mar 2023
Response from Eegii on Nov 13, 2023
Dear Guest,Thank you for your positive review of our property. We look forward to welcoming you back at the hotel!Sincerely,Management team

10/10 Excellent

mookyu

Liked: Cleanliness, amenities, property conditions & facilities
이 호텔은 정말 장단점이 극명하네요. 직원분 매우 친절하셨습니다. 아침에 4시에 택시타고 공항가야 되는데, 어떻게 안전하게 가야되나 걱정되는 상황에서 예약해주시고 챙겨줘서 너무 감사했어요. 품격있고 조용했습니다. 높은 분들도 주무신 숙소라는데 우리 평민들이야 몽골 상황에 비하면 호텔 나무랄건 하나도 없습니다. 오래된 에이스를 보는 느낌입니다. 깨끗하고 모던한 숙소 찾으시는 분 비추. 주변에 아파트를 짓는지 완전 공사판. 편의시설은 바로 옆에 이마트 GS25
Response from Eegii on Jan 28, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

HANSEOB

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시설도 좋고 난방도 잘 들어와 잘 잤습니다
Stayed 1 night in Jan 2023
Response from Pepe on Jan 17, 2023
Dear guestThank you for sharing your experience.we are delighted that you have enjoyed your stay with us.

8/10 Good

Myungsoo

Stayed 1 night in Dec 2022
Response from Pepe on Dec 14, 2022
dear guestthank you for staying at out hotel and share your experience.

6/10 Okay

Tserenpuntsag

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
施設が古くなり、メンテナンスが遅れているようで、かなりがっかりしました。周辺施設は良いので便利でした。
Stayed 7 nights in Sep 2022
Response from Pepe Ochirbat on Sep 26, 2022
Dear GuestThank you for staying at our hotel and sharing your experience. Our great apologies for the disappointment. We are working on our hotel renovation in nearest future in 2023. We look forward to host you again at our new, renovated hotel.Sincerley