Aerial view

Reviews of Ocean Club Resort

3.5 out of 5
Ocean Club Resort
Grace Bay Beach, Providenciales, Providenciales

Reviews

9.4

Exceptional

Rating 10 - Excellent. 717 out of 1003 reviews" "
Rating 8 - Good. 214 out of 1003 reviews" "
Rating 6 - Okay. 48 out of 1003 reviews" "
Rating 4 - Poor. 13 out of 1003 reviews" "
Rating 2 - Terrible. 11 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Chester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property located on stunning beach. Location is very convenient to restaurants and activities. Unit was spacious, well maintained, and very comfortable.
Stayed 7 nights in May 2024
Response from Pamela on May 21, 2024
Thank you for your feedback. We're happy to hear you enjoyed your stay. Thank you for the compliment on our property and we hope to see you again in the future.

10/10 Excellent

Mark

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Beautiful Beach with incredible views
Stayed 8 nights in May 2024
Response from Pamela on May 21, 2024
Thank you for your feedback. We're happy to hear you enjoyed your stay and look forward to seeing you again in the future.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a 2 bed 2 bath oceanfront suite. It was super clean, spacious and well kept! The furnishings were gorgeous! The beach wasn’t crowded and very clean. The cabana bar had great food and drinks. The grounds of the property were gorgeous and well maintained. Just don’t expect any early check ins. Which was ok with us after seeing the pride they take in cleaning the rooms. Very clean property someone is always sweeping or mopping!! This has been our favorite resort we’ve ever been too!
Stayed 5 nights in May 2024
Response from Pamela on May 20, 2024
Thank you for your feedback. It sounds like you had an amazing experience at Ocean Club! Happy to hear your suite was clean and spacious with beautiful furnishings. Nice to hear you enjoyed the Cabana Bar as well. We appreciate the compliments on our property and staff. It seems like the attention to detail really made a difference in your experience. Thanks for sharing your positive review and we hope to see you again in the future.

10/10 Excellent

Johnathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amiable staff, the front desk is hospitable and helps with questions and reservations.
Stayed 4 nights in May 2024
Response from Pamela on May 20, 2024
Thank you for your feedback. We appreciate the compliment on our staff and happy to hear you enjoyed your stay. We hope to see you again in the future.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went on spring break with my 14-year-old daughter and husband and we loved it. We had a beautiful room with a beautiful balcony on the 18th floor wirh the best ocean and pool view . The rooms are big and spacious. The balcony is huge. The pool area is excellent my daughter loved the pools and the Jacuzzis and the beach was fantastic. We had a very easy and relaxing vacation. We love Nobu, which is right on the property And the farm restaurant overlooking the ocean. I would come back here again and again.
Stayed 5 nights in Apr 2024
Response from Pamela on May 20, 2024
I believe you meant to post this on Seven Stars and not Ocean Club.

2/10 Terrible

Pamela Murphy

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
WARNING…Please be careful when booking. It’s a bait and switch. SCAM. Expedia offers WEST resort but you may get EAST. Resort is not as nice as WEST and it’s not near town. It’s $30 every time you take a taxi to town. You can only go to beach. WEST is walking distance to town. More upscale services.

8/10 Good

Yvette, Manchester

Travelled with partner
Liked: Cleanliness
The pool areas and beach were wonderful. The interior areas could use some updating. Our bathroom was updated and mini kitchen was fine but mattress needs to be replaced along with some of the furniture. The staff was great for the most part except for housekeeping coming into our room when we had privacy sign on door. They insisted that no sign was present which was BS. We then requested that no one go into our room for the rest of the visit. We received several calls along with face to face inquiry on our satisfaction with stay which we appreciated. The cabana bar food was great, and we especially liked JJ and Stevie. The sister resort is farther away than expected so we didn’t bother going there even with the shuttle. While we enjoyed the week at the resort, we will try another resort on our return visit.
Stayed 5 nights in May 2024
Response from Pamela on May 21, 2024
Thank you for your feedback. It sounds like you had a mixed experience at our resort. The pool areas and beach were the highlights, but the interior you felt, could use some updating. On the positive side, it's great that our staff made efforts to check in on your satisfaction and that you enjoyed the cabana bar and the service from JJ and Stevie.Choosing another resort for your next visit seems like a reasonable decision, especially if you're looking for a different experience. Hopefully, your next destination will meet all your expectations!

10/10 Excellent

Cynthia Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing resort, staff and amenities in an amazing place. Very reasonable. Everyone was super helpful, friendly and professional. Loved it
Stayed 4 nights in May 2024
Response from Pamela on May 20, 2024
Thank you for your feedback. We appreciate the compliments on our resort, staff and amenities. We're glad to hear you enjoyed your stay and look forward to seeing you again in the future.

8/10 Good

Kendaree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation!
Stayed 4 nights in Mar 2024
Response from Pamela on May 15, 2024
Thank you for your feedback.

10/10 Excellent

Paige

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the low key feel to the resort and it was just the right size. The view and beach was beautiful. The staff were friendly and helpful. The grounds were well kept. The screened in porch and roomy 2 bedroom units were great. The 3 different excursions we booked picked us up right at the hotel either by car or boat. The beachside restaurant was a delight with live music several nights. A trip to the grocery store and use of the grill by the pool provided different dining options. The shuttle or short walk to the sister property that was closer to shops & more restaurants was very convenient. We loved our stay and miss it every day! We would definitely recommend this property.
Stayed 5 nights in Apr 2024
Response from Pamela on May 15, 2024
Thank you for your wonderful feedback! It sounds like you had an absolutely fantastic experience at Ocean Club! We appreciate the compliments on our cozy atmosphere, stunning views and helpful staff. Nice to hear you took advantage of our complimentary shuttle as well. We look forward to seeing you again in the future.

8/10 Good

Elisheva

Liked: Cleanliness, amenities, property conditions & facilities
We stayed at this resort for four nights in early May. Here are some of the pros and cons of our experience: **Pros:** - The room was clean and well-appointed, with a comfortable patio area. - We appreciated having a washer and dryer in our unit, which was very convenient. - The property itself was well-maintained and visually appealing. **Cons:** - We had an unpleasant experience at the on-site restaurant by the beach. When we asked for two waters with our dinner, the taste was terrible. Upon questioning the waitress, we were informed that the water was "purified," but even the locals avoid drinking it. This raised concerns about why it was being served to guests. Both of us experienced stomach discomfort afterward, which we believe was due to the water. While we were advised to purchase gallon jugs of water from the on-site store (which were reasonably priced at $2.50 each), it is disappointing that a four-star resort charging over $400 per night does not provide safe drinking water to its guests free of charge. - Another major issue was the behavior of some male staff members. They made my teenage daughter uncomfortable by looking her up and down in a very disrespectful manner, even while we were standing right next to her. This behavior made us feel unsafe, especially when she needed to walk to the bathroom alone. One male housekeeper, in particular, was leering at her in a very unsettling way. This level of disrespect was unacceptable and deeply concerning. Overall,
Stayed 3 nights in May 2024
Response from Ocean Club Resorts Management on May 14, 2024
Thank you for providing your input. I'm glad to hear that you found the suite well-equipped and the property properly maintained. However, I apologize for the negative experience you encountered at the restaurant. The water filtration system is consistent across the island and deemed safe for consumption. While many guests utilize it for various purposes in their suites, bottled water is typically preferred for drinking. I will relay your feedback to the management team regarding the staff member's behavior towards your daughter. It's always beneficial to voice these concerns during your stay.. Despite these issues, I'm pleased to know that you had an overall positive experience, and I hope to welcome you back to Turks & Caicos on your future travels.

10/10 Excellent

Cesar Rolando

Travelled with partner
Liked: Staff & service, property conditions & facilities
Real relaxing place and clean
Stayed 4 nights in May 2024
Response from Pamela on May 13, 2024
Thank you for your feedback. Nice to hear you were able to relax and enjoy. We look forward to seeing you in the future.

10/10 Excellent

Lacena

love the resort
Stayed 3 nights in May 2024
Response from Erica J on May 11, 2024
Thank you for your feedback. We're so pleased to hear you enjoyed your stay with us & hope to have you back soon!

10/10 Excellent

Queen N

Liked: Amenities, property conditions & facilities
Excellent
Stayed 4 nights in May 2024
Response from Erica J on May 11, 2024
Thank you very much for your feedback. We're so pleased to hear you enjoyed your stay with us & hope to have you back soon!

8/10 Good

ajay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 3 nights in Jan 2024
Response from Pamela on May 10, 2024
Thank you for your feedback.

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying with ocean club. Great as always
Stayed 5 nights in May 2024
Response from Pamela on May 9, 2024
Thank you for your feedback. Nice to hear this was your 2nd stay with us and you found a place you enjoy. We look forward to seeing you again in the future.

10/10 Excellent

peter salvatore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel . Think a swim up bar would be a good addition and a way to make others mingle . Will be back !
Stayed 8 nights in Apr 2024

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities
Th vibe was nice and relaxing and the food at the cabana was great! The staff was such a pleasure Caroline and Vanessa were very accommodating which made for a great vacation! Thank you
Stayed 7 nights in Apr 2024

10/10 Excellent

Anne, Rumson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the Ocean Club, the facilities are lovely and the staff is great! We have stayed here 4 times and will continue to re-book. Best beach, convenient food and drink accessibility, and peaceful vibe :)
Stayed 7 nights in Apr 2024
Response from Pamela on May 5, 2024
Thank you for your feedback. It sounds like you've found your perfect getaway spot at Ocean Club! Four visits and counting definitely speak volumes about how much you enjoy it. We appreciate your compliments and look forward to seeing you for your 5th stay!

8/10 Good

Debra Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful resort, away from the main drag, which we loved. There is a shuttle that takes you to Ocean Club West and then it’s a two minute walk to shopping and dining when you want more action. We loved the on site restaurant and bar, right near the beach. The pools were nice, our room was nice (bathroom a little dated), with a big porch for outdoor eating and relaxing. We appreciated the kitchenette. Would highly recommend for a relaxing, beautiful vacation.
Stayed 6 nights in Apr 2024
Response from Pamela on May 8, 2024
Thank you for your feedback. It sounds like you had a fantastic time at our resort! Being away from the hustle and bustle of the main area can really enhance the relaxation factor. Glad you enjoyed our complimentary shuttle to West for nearby shopping and dining. It's great to hear that you enjoyed the Cabana Bar as well as the pools and your spacious room with a kitchenette. Thanks for sharing your recommendation for a relaxing vacation spot and hope to see you again in the future.

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the cats all over the place!
Stayed 8 nights in Apr 2024
Response from Pamela on May 4, 2024
Thank you for your feedback.

10/10 Excellent

Moleins Jean

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean club east is a great resort. It is near shopping areas and restaurants. Theres a shuttle that takes guest to the west location where all shops are. The facility is well maintained and the staff is very friendly. It's great for families.
Stayed 5 nights in Apr 2024
Response from Erica J on May 1, 2024
Thank you for your feedback. We hope to have you back soon!

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Pamela on May 1, 2024
Thank you for your feedback.

10/10 Excellent

Anthony P.

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was fantastic, incredible view of the ocean from screen deck.
Stayed 2 nights in Apr 2024
Response from Erica J on Apr 29, 2024
We're pleased to hear you enjoyed your stay with us and hope to have you back soon!

10/10 Excellent

William, Ottawa

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort
Stayed 5 nights in Apr 2024
Response from Pamela on Apr 26, 2024
Thank you for your feedback. We're happy you enjoyed your stay and appreciate the compliment. We hope to see you again in the future.

8/10 Good

Paul C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. Room was quite nice, but had areas where repairs, etc had been attempted and not completed.
Stayed 5 nights in Apr 2024
Response from Pamela on Apr 25, 2024
Thank you for your feedback. We appreciate the compliment on our property. We're glad you enjoyed your stay and hope to see you again in the future.

8/10 Good

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beachfront resort area is amazing!!! Very convenient to have the Club Med diving center next to our Resort. We liked the shuttle ride that allowed us to get back and for to the West Resort. I didn’t like the fact that you needed to pay cash or credit card every time for food or drinks, rather than charging those to your room, specifically when that is not the case on the Ocean Club West.
Stayed 7 nights in Apr 2024
Response from Pamela on Apr 25, 2024
Thank you for your feedback. It sounds like you had a fantastic time at Ocean Club. We're glad to hear you took advantage of our complimentary shuttle to enjoy downtown. However, I understand your frustration about the payment system for food and drinks. It can be inconvenient to have to pay separately each time, especially when you're used to being able to charge things to your room. Consistency in payment methods between resorts can certainly make the experience smoother. Despite that, it's great to hear that you enjoyed your stay overall and we hope to see you again in the future.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lucked out as it’s not crowded and the weather was perfect. The beach was incredible. It was an easy 20-min drive to/from airport and 5-min drive to shops and restaurants. Turks & Caicos are generally expensive so if you are already expecting that then you won’t be disappointed. By the way, the resort have clean full size gas grills pool side that you can use and we certainly took advantage of it 👍😊
Stayed 3 nights in Apr 2024
Response from Pamela on Apr 25, 2024
Thank you for your feedback. It sounds like you had an amazing time in Turks & Caicos and enjoyed your stay at Ocean Club. Finding a less crowded beach with perfect weather is definitely a win. And having amenities like clean grills by the pool can really enhance the experience, especially if you enjoy cooking your own meals. It's great that you found the location convenient too, with easy access to the airport and nearby shops and restaurants. We appreciate you sharing your experience and hope to see you again in the future.

10/10 Excellent

Maheshkumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Our room had a kitchen including washers dryer which was very useful to us. Crystal clear water and white sandy beaches were clean and family friendly.
Stayed 4 nights in Apr 2024
Response from Pamela on Apr 23, 2024
Thank you for your feedback. It sounds like you had an amazing stay! Having a kitchen and washer dryer in your room can make such a difference, especially for longer trips or if you're traveling with family. And there's nothing quite like crystal clear water and white sandy beaches to make a vacation perfect. We hope to see you again in the future.

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful and the property was clean and very convenient to everything. Loved the room and more than we expected, especially the size of the room and full kitchen. Highly recommend Ocean Club resort and we will definitely be coming back next year. Thank you
Stayed 5 nights in Apr 2024
Response from Pamela on Apr 22, 2024
Thank you for your feedback. It sounds like you had an excellent experience our resort! We appreciate the compliments on our friendly staff, cleanliness, convenience, spacious rooms, and a fully equipped kitchen. It's wonderful to hear that it exceeded your expectations. Planning to return next year speaks volumes about the quality of your stay. Thanks for sharing your positive review!

10/10 Excellent

Daan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, quiet, not crowded, great friendly staff . We’ve been here numerous times and it’s are go to in Turks . Best spot on Grace Bay !
Stayed 8 nights in Apr 2024
Response from Pamela on Apr 22, 2024
Thank you for your feedback. We're happy to hear you enjoyed your return stay and that we are your 'Go to' spot. Enjoying our more quiet and secluded resort, seems to be your favorite. We look forward to seeing you again in the future.

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical stay. Beautiful resort and beach. Staff was phenomenal. Loved our facials and massages at the spa.
Stayed 5 nights in Apr 2024
Response from Pamela on Apr 22, 2024
Thank you for your feedback. Nice to hear you enjoyed your stay and had a great facial and massage at the Spa Tropique. Thank you for your compliments on our staff and resort. We look forward to seeing you again in the future.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Pamela on Apr 22, 2024
Thank you for your feedback.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility. Landscaping was beautiful. Good restaurant.
Stayed 3 nights in Apr 2024
Response from Pamela on Apr 22, 2024
Thank you for your feedback. We're happy to hear you enjoyed your stay. Thank you for the compliments on our property and restaurant. We hope to see you again in the future,

8/10 Good

Beth

Travelled with family
Liked: Staff & service
The staff at Ocean Club Resort were very pleasant, professional and accommodating. The property is older and in need of a face lift. The resort is directly on Grace Bay Beach which is always the most stunning beach in the Caribbean. Walk for miles on white sandy beach. The Resort is far from the town center but they provide a free shuttle to the sister, newer resort, the Ocean Club West which is right in the center with the shopping and restaurants.
Stayed 7 nights in Apr 2024
Response from Pamela on Apr 15, 2024
Thank you for your feedback. Nice to hear you enjoyed your stay and appreciate the compliments on our staff as well. Glad you took advantage of our complimentary shuttle to our sister property to enjoy shopping and restaurants. We hope to see you again in the future.

8/10 Good

BARRY, Hull

Stayed 3 nights in Apr 2024
Response from Pamela on Apr 15, 2024
Thank you for your feedback.

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. Stayed with my 17 year old daughter. Property staff was accommodating and so personal. Would definitely recommend.
Stayed 5 nights in Apr 2024
Response from Pamela on Apr 15, 2024
Thank you for your feedback. We're happy to hear you and your daughter enjoyed your stay with us! We appreciate the compliments on our staff and property, and we look forward to seeing you again in the future.

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for a vacation. Loved it
Stayed 6 nights in Apr 2024
Response from Pamela on Apr 10, 2024
Thank you for your feedback. We're happy to hear you enjoyed your stay and found our resort to be perfect. We look forward to seeing you again in the future.

10/10 Excellent

Ricky Lavon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great property and will stay again. The restaurants on the property was great, many great options. Love the conch!! Room was a one bedroom apartment with washer and dryer, full kitchen and nice screen in lanai. Steps away from the beach and the staff does help with transportation back to airport and excursions.
Stayed 3 nights in Apr 2024
Response from Pamela on Apr 10, 2024
Thank you for your feedback. We're happy to hear you enjoyed your stay. We appreciate the compliments on our resort and staff and look forward to seeing you again in the future.

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great place very friendly people and helpful
Stayed 4 nights in Apr 2024
Response from Pamela on Apr 10, 2024
Thank you for your feedback. We're glad you enjoyed your stay and appreciate the compliments. We look forward to seeing you again in the future.

8/10 Good

Alissa Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort overall! The property was lovely and a great size to keep track of our kids (15, 13, and 10). Not a party atmosphere at all and we were there for spring break. We felt safe letting them go anywhere on the property without us. The beach is absolutely gorgeous and the restaurant serves delicious food. Our condo was plenty big for our family of 5 but it was quite dated. That didn’t bother us too much bc we weren’t in the condo all that often but for the money we spent, it was underwhelming to be honest. Most of the staff were fantastic and friendly, a few just did their job without being too friendly though. Overall we loved ocean club and would return. Food and drinks and taxis are very expensive but that is the case at any resort on the island. Loved TCI and Ocean Club! We will be back!
Stayed 7 nights in Mar 2024
Response from Pamela on Apr 10, 2024
Thank you for your feedback. Nice to hear our resort was the perfect size for your family and everyone felt safe. Glad you enjoyed the on-site restaurant, a favorite of our guests and you found that even during spring break our resort is not a party atmosphere. It's very laid back and relaxing. We appreciate your compliments and look forward to seeing you again in the future.

10/10 Excellent

Richard

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The resort was very quiet and the service was hospitable. I would visit again
Stayed 5 nights in Mar 2024
Response from Pamela on Apr 7, 2024
Thank you for your feedback. We're happy to hear you enjoyed your stay and look forward to seeing you again in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Pamela on Apr 7, 2024
Thank you for your feedback.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Pamela on Apr 7, 2024
Thank you for your feedback.

10/10 Excellent

Nichole

Stayed 1 night in Apr 2024
Response from Pamela on Apr 25, 2024
Thank you for your feedback.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice, the grounds and pools beautifully kept and all of the staff were friendly and helpful.
Stayed 6 nights in Mar 2024
Response from Pamela on Apr 1, 2024
Thank you for your feedback. We appreciate your compliments on our pools, grounds and staff. We hope to see you again in the future.

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 7 nights in Jan 2024
Response from Pamela on Apr 1, 2024
Thank you for your feedback. We hope to see you again in the future.

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First impression driving in was that the landscaping is beautiful. The unit we stayed in was clean, well-decorated. Daily housekeeping service. Staff was friendly. Highly recommend.
Stayed 7 nights in Mar 2024
Response from Pamela on Apr 1, 2024
Thank you for your feedback. Nice to hear you enjoyed your stay and appreciate the compliments on our landscaping and staff. Glad to hear you enjoyed your suite and found it to be comfortable. We hope to see you again in the future.

8/10 Good

Michael

Travelled with partner
Liked: Amenities
Couple request from front desk, blanket and toiletries were never received
Stayed 5 nights in Mar 2024
Response from Pamela on Apr 1, 2024
Thank you for your feedback.

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic vacation at The Ocean Club. We room as clean and spacious. The beach was beautiful and not crowded. All of the restaurants were delicious.
Stayed 6 nights in Mar 2024
Response from Pamela on Apr 1, 2024
Thank you for your feedback. We're glad to hear you enjoyed your stay and found our resort clean and not crowded. We appreciate the compliments on the restaurants as well. We look forward to seeing you again in the future.