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Xkeban Tulum

3.0 star property
Comfortable Tulum hotel in La Veleta with 2 outdoor swimming pools

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Xkeban Tulum

Reception
Rooftop terrace
Front of property
Design Studio
Design Studio Suite | Living area
Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
Mz 923 Privada Lt 002 6, La Veleta, Tulum, QROO, 77760
  • Popular LocationTulum Mayan Ruins11 min drive
  • Popular LocationTulum Beach12 min drive
  • AirportTulum, Quintana Roo (TUY)17 min drive
  • Popular LocationPlaya Paraiso20 min drive
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Room options

View all photos for Signature Double Room

Signature Double Room | Bathroom

Signature Double Room

Highlights

Balcony or patio
Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Design Room

Design Room

Design Room

Highlights

Balcony or patio
Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio

Design Studio

Design Studio

Highlights

Balcony or patio
Separate dining area
Soundproofed
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Hypo-allergenic bedding
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Design Studio Suite

Design Studio Suite

Design Studio Suite

Highlights

Balcony or patio
Separate dining area
Soundproofed
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Hypo-allergenic bedding
  • 602 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Design Double Room

Design Double Room

Design Double Room

Highlights

Balcony or patio
Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is CA $93
CA $116 total
includes taxes & fees
May 17 - May 18
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About the area

Tulum

Xkeban Tulum is located in La Veleta, a neighborhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum National Park - 7 min drive
  • Gran Cenote - 8 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Tulum Beach - 12 min drive
  • Playa Paraiso - 20 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • La Taqueria Pinches Tacos Shop - 10 min walk
  • El Camello Jr - 3 min drive
  • Italdo Pasteleria - 13 min walk
  • Los Aguachiles - 3 min drive
  • Cafeteria Hunab Ku - 3 min drive

About this property

Xkeban Tulum

Hotel located in La Veleta
Consider a stay at Xkeban Tulum and take advantage of a rooftop terrace, a coffee shop/cafe, and a bar. Treat yourself to a deep-tissue massage, aromatherapy, or a facial at Xkeban Spa, the onsite spa. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a restaurant.
You'll also enjoy perks such as:
  • 2 outdoor pools
  • Free self parking
  • Continental breakfast (surcharge), bike rentals, and a front-desk safe
  • Coffee/tea in the lobby, outdoor furniture, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually decorated, and boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Balconies or patios, wardrobes/closets, and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: USD 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Stovetop

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Individual decor
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

XKEBAN
Xkeban Tulum Hotel
Xkeban Tulum Tulum
Xkeban Tulum Hotel Tulum

Frequently asked questions

Does Xkeban Tulum have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Xkeban Tulum?

As of May 16, 2024, prices found for a 1-night stay for 2 adults at Xkeban Tulum on May 17, 2024 start from CA $61.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Xkeban Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Xkeban Tulum?

Self parking is free at this property.

What time is check-in at Xkeban Tulum?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Xkeban Tulum?

Check-out is at 11:00 AM.

Where is Xkeban Tulum located?

Located in La Veleta, this spa hotel is within 3 mi (5 km) of Hospital de Tulum, Dos Aguas Park, and Tulum National Park. Cenote Crystal and Temple of Doom are also within 3 mi (5 km).

Xkeban Tulum Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 33 reviews" "
Rating 8 - Good. 7 out of 33 reviews" "
Rating 6 - Okay. 2 out of 33 reviews" "
Rating 4 - Poor. 7 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
Stayed 1 night in Mar 2024

4/10 Poor

Mario, Salem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to be honest and fair. The hotel and the staff are amazing we were greeted very nice and everyone had great vibes. if you want party or just chill with cool people this is the spot. There was one big issue that unfortunately will keep us from going back. The last night we stay around 1 am someone tryed to get into our room. After I told him this wasn't his room he became angre and started even harder to get in. I call receptions but after midnight there is no one you can call. We waited 10 mins after not hearing anything then decided to go look for security. After talking to security we found out that the guy trying to get in our room was a friend of the manager who was allowed by security to enter into the hotel. Dont know what the intention of this person was but being in a country that is not yours you dont know peoples intention. Scary things run in your head, is he going to rob us or try to hurt us or kill us. And finding out that it's a friend of management made it even more scary, is this a set up? Please be very cautious never open a door to someone you dont know especially in the middle of the night.
Stayed 3 nights in Jan 2024

4/10 Poor

lidia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
To loud on weekends could not sleep
Stayed 2 nights in Nov 2023

10/10 Excellent

Jenae Armani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was amazing!!! The property is beautiful with amazing decor for pictures. The staff and lady at the front desk was so helpful and made sure we were set with a scooter rental and local things to do. I highly recommend renting the scooter because the hotel is about 10 mins from the Tulum strip with food, clubs, and shops to enjoy. Overall 9/10 the only complaint was the area is still being developed so there is construction going on.

10/10 Excellent

Demarie

Stayed 3 nights in Aug 2023

4/10 Poor

Oswaldo

Disliked: Cleanliness
Stayed 2 nights in Jul 2023

10/10 Excellent

Christopher

Stayed 1 night in Apr 2023

10/10 Excellent

Yuriy

Stayed 1 night in Apr 2023

10/10 Excellent

kyle

Stayed 2 nights in Apr 2023

4/10 Poor

Kelly, Conroe

Travelled with partner
Disliked: Amenities, property conditions & facilities
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
Stayed 8 nights in Feb 2023

General hotel information

Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0
Address
Mz 923 Privada Lt 002 6, La Veleta, Tulum, QROO