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Motto by Hilton Tulum

4.5 star property
Luxury hotel with 2 restaurants connected to a shopping center in Tulum
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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Motto by Hilton Tulum

Exterior
2 outdoor pools, cabanas (surcharge), sun loungers
Minibar, in-room safe, individually decorated, individually furnished
Restaurant
2 outdoor pools, cabanas (surcharge), sun loungers
Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Avenida Coba Sur entre Calle S/N, Manzana 006 Lote 001 Colonia Centro, Tulum, QROO, 77760
  • Popular LocationTulum National Park1 min walk
  • Popular LocationTulum Mayan Ruins8 min drive
  • Popular LocationPlaya Paraiso10 min drive
  • AirportTulum, Quintana Roo (TUY)11 min drive
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Room options

View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower

Minibar, in-room safe, individually decorated, individually furnished

1 Queen, Mobility/Hearing Accessible 3X3 Shower

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bunk beds - 1 Twin over 1 Queen, Rooftop level and view

Minibar, in-room safe, individually decorated, individually furnished

Bunk beds - 1 Twin over 1 Queen, Rooftop level and view

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 162 sq ft
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Queen Bed

View all photos for Bunk beds - 1 Twin bed over 1 Queen bed

Minibar, in-room safe, individually decorated, individually furnished

Bunk beds - 1 Twin bed over 1 Queen bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 162 sq ft
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Queen Bed

View all photos for Flex Room, 1 Queen Wall Bed, Rooftop Level

Minibar, in-room safe, individually decorated, individually furnished

Flex Room, 1 Queen Wall Bed, Rooftop Level

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 162 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen Accesible 3X3SH Rooftop level and View.

Minibar, in-room safe, individually decorated, individually furnished

1 Queen Accesible 3X3SH Rooftop level and View.

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

55-inch flat-screen TV with digital channels

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 162 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Flex Room with 1 Queen Wall Bed

Minibar, in-room safe, individually decorated, individually furnished

Flex Room with 1 Queen Wall Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 162 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 162 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 162 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bunk beds - 1 Twin over 1 Queen, Rooftop Level

Minibar, in-room safe, individually decorated, individually furnished

Bunk beds - 1 Twin over 1 Queen, Rooftop Level

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 162 sq ft
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Queen Bed

View all photos for Flex, 1 Queen Wall Bed Rooftop Level and View

Minibar, in-room safe, individually decorated, individually furnished

Flex, 1 Queen Wall Bed Rooftop Level and View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 162 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen, Mobility/Hearing Accesible 3X3 Shower Rooftop Level and View

Minibar, in-room safe, individually decorated, individually furnished

1 Queen, Mobility/Hearing Accesible 3X3 Shower Rooftop Level and View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen bed Rooftop Level

Minibar, in-room safe, individually decorated, individually furnished

1 Queen bed Rooftop Level

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 162 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the area

Tulum

Located near the beach, Motto by Hilton Tulum is in Zama neighborhood and is connected to a shopping center. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum National Park - 1 min walk
  • Tulum Mayan Ruins - 8 min drive
  • Las Palmas Public Beach - 8 min drive
  • Playa Paraiso - 10 min drive
  • Playa Ruinas - 12 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive

Restaurants

  • El Capitán - 9 min walk
  • Rossina Cafe - 15 min walk
  • Carl's Jr. - 2 min walk
  • Coati Café Tulum - 16 min walk
  • Boston’s - 11 min walk

About this property

Motto by Hilton Tulum

Luxury hotel near Tulum Mayan Ruins
You can look forward to a poolside bar, a rooftop terrace, and an art gallery on site at Motto by Hilton Tulum. Adventurous travelers may like the cycling at this hotel. Treat yourself to spa services, such as a deep-tissue massage, a facial, or a body treatment. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a shopping mall on site and a coffee shop/cafe.
Other perks include:
  • 2 outdoor pools with cabanas and sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and luggage storage
  • An elevator, tour/ticket assistance, and smoke-free premises
  • Guest reviews say good things about the pool and helpful staff
Room features
All 115 individually furnished rooms have comforts such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and sound-insulated walls. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • 55-inch flat-screen TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Gym
  • Outdoor pool (guest access)
  • Shopping mall

Family friendly

  • 2 outdoor pools
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2022
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 53 per pet, per day, plus a deposit of USD 300 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 23.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10–30 per person
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 53 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Motto By Tulum Mexico
Motto by Hilton Tulum Hotel
Motto by Hilton Tulum Tulum
Motto by Hilton Tulum Hotel Tulum

Frequently asked questions

Does Motto by Hilton Tulum have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Motto by Hilton Tulum?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Motto by Hilton Tulum on May 30, 2024 start from CA $113.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Motto by Hilton Tulum pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 300 per stay and a fee of USD 53 per pet, per day. Service animals are exempt from fees.

How much is parking at Motto by Hilton Tulum?

Self parking is free at this property.

What time is check-in at Motto by Hilton Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Motto by Hilton Tulum?

Check-out is at noon.

Where is Motto by Hilton Tulum located?

Located in Zama, this luxury hotel is 0.1 mi (0.1 km) from Tulum National Park and within 3 mi (5 km) of Tulum Mayan Ruins and Tulum Beach. Playa Paraiso is 2.9 mi (4.7 km) away.

Motto by Hilton Tulum Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 63 out of 125 reviews" "
Rating 8 - Good. 33 out of 125 reviews" "
Rating 6 - Okay. 12 out of 125 reviews" "
Rating 4 - Poor. 8 out of 125 reviews" "
Rating 2 - Terrible. 9 out of 125 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dixa Arleni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was beautiful, wish the hotel menu had more options and better drinks nonetheless it was an amazing experience and will go again
Stayed 5 nights in Apr 2024

10/10 Excellent

Shaquille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Marquila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay! The staff was friendly, the property was clean, and close to a lot of tourist attractions. The parking garage was supervised. The food was great!
Stayed 4 nights in Apr 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the food , the smell of the hotel , the people is just amazing
Stayed 2 nights in Apr 2024

10/10 Excellent

Doha

Stayed 1 night in Apr 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great staff. Food at the hotel is pricey but delicious and comparable to surrounding restaurants. Walkable distance to plenty of restaurants and shopping boutiques. Room is quite small, perfect if you are travelling alone.
Stayed 4 nights in Mar 2024

10/10 Excellent

Tuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect to explore Pueblo efficiently. Stores and shop were walkable, easy to get cabs to the beach. Bike rentals were close by and the hotel provided bikes. Rooftop was beautiful.
Stayed 1 night in Feb 2024

6/10 Okay

Erica

Liked: Cleanliness
The property is nice. However, the beds are extremely hard and uncomfortable. The pool area is nice. Customer service was good. You can bike to the downtown area, but you will need a taxi for the beaches.
Stayed 4 nights in Feb 2024

6/10 Okay

Frederic

Stayed 2 nights in Feb 2024

General hotel information

Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5
Address
Avenida Coba Sur entre Calle S/N, Manzana 006 Lote 001 Colonia Centro, Tulum, QROO