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Hotel Casa Tortuga Tulum Cenotes Park Inclusive

3.0 star property
Comfortable hotel, walk to Cenote Tortugas

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Casa Tortuga Tulum Cenotes Park Inclusive

Ecotours
Deluxe Double Room - Adults only
Superior Quadruple Room, 2 Double Beds
Superior Quadruple Room, 2 Double Beds
Standard Suite | Private kitchen
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
Carretera Federal Playa del Carmen, Tulum, Tulum, QROO, 77780
  • Popular LocationSoliman Bay1 min walk
  • Popular LocationXel-Há Park8 min drive
  • AirportTulum, Quintana Roo (TUY)9 min drive
  • Popular LocationTulum Mayan Ruins11 min drive
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Room options

View all photos for Deluxe Double Room - Adults only

Deluxe Double Room - Adults only

Deluxe Double Room - Adults only

Highlights

Air conditioning
Mini-fridge
Plasma TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Digital channels
Wardrobe or closet
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

Standard Suite

Standard Suite

Highlights

Air conditioning
Mini-fridge
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
2 bathrooms
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Air conditioning
Kitchenette
Mini-fridge
Plasma TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Stovetop
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Blackout drapes, free WiFi, bed sheets

Superior Double Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Plasma TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Digital channels
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

Highlights

Air conditioning
Kitchenette
Mini-fridge
Plasma TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Stovetop
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Suite

Superior Suite | Living area

Superior Suite

Highlights

Air conditioning
Mini-fridge
Plasma TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
2 bathrooms
Private bathroom
  • Sleeps 3
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Superior Quadruple Room, 2 Double Beds

Superior Quadruple Room, 2 Double Beds

Superior Quadruple Room, 2 Double Beds

Highlights

Air conditioning
Mini-fridge
Plasma TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Digital channels
Wardrobe or closet
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | Living area

Deluxe Suite

Highlights

Air conditioning
Mini-fridge
Plasma TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
2 bathrooms
Private bathroom
  • Sleeps 3
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

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About the area

Tulum

Located in Tulum, Hotel Casa Tortuga Tulum Cenotes Park Inclusive is near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Cenote Tortugas and Tulum National Park. Don't miss out on a visit to Xel-Há Park. Take an opportunity to explore the area for water adventures such as snorkeling.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Soliman Bay - 1 min walk
  • Cenote Manatí - 7 min drive
  • Xel-Há Park - 8 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Playa Paraiso - 23 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive

Restaurants

  • Zona Arqueológica de Tulum - 11 min drive
  • Templo Dios del Viento - 11 min drive
  • Mulut Jach Ki - 6 min drive
  • Chula Vista - 8 min drive
  • Starbucks - 6 min drive

About this property

Hotel Casa Tortuga Tulum Cenotes Park Inclusive

Hotel near Tulum National Park
Located close to Cenote Tortugas, Hotel Casa Tortuga Tulum Cenotes Park Inclusive provides a terrace, a garden, and an outdoor entertainment area. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), tour/ticket assistance, and smoke-free premises
Room features
All guestrooms at Hotel Casa Tortuga Tulum Cenotes Park Inclusive feature comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Showers and shampoo
  • 60-cm plasma TVs with digital channels
  • Wardrobes/closets, mini fridges, and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: MXN 250 for adults and MXN 250 for children

Things to do

  • Ecotours
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 60-cm plasma TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250 for adults and MXN 250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 20 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cenote Casa Tortuga Tulum
Hotel Casa Tortuga Tulum Cenotes Park Inclusive Hotel
Hotel Casa Tortuga Tulum Cenotes Park Inclusive Tulum
Hotel Casa Tortuga Tulum Cenotes Park Inclusive Hotel Tulum

Frequently asked questions

Does Hotel Casa Tortuga Tulum Cenotes Park Inclusive have a pool?

Yes, this property has an outdoor pool. Pool access starts at 9:00 AM.

How much does it cost to stay at Hotel Casa Tortuga Tulum Cenotes Park Inclusive?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Hotel Casa Tortuga Tulum Cenotes Park Inclusive on May 19, 2024 start from CA $92.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Casa Tortuga Tulum Cenotes Park Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Tortuga Tulum Cenotes Park Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Casa Tortuga Tulum Cenotes Park Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Tortuga Tulum Cenotes Park Inclusive?

Check-out is at 11:00 AM.

Where is Hotel Casa Tortuga Tulum Cenotes Park Inclusive located?

Situated near the beach, this hotel is 0.4 mi (0.7 km) from Cenote Tortugas and 1.9 mi (3.1 km) from Tulum National Park. Xel-Há Park and Tulum Mayan Ruins are also within 9 mi (15 km).

Hotel Casa Tortuga Tulum Cenotes Park Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 21 reviews" "
Rating 8 - Good. 5 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Property conditions & facilities
The hotel room included free access to Cenotes Park and was very accessible to Xel-Ha and Tulum. Staff was very helpful. The room was large and clean. We enjoyed our stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ericka

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and the rooms are amazing!
Stayed 3 nights in May 2023

10/10 Excellent

Silvia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not able to explore all the amenities due to my limited stay but I appreciate the options given. The room was excellent.
Stayed 1 night in Mar 2022

8/10 Good

Brad A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Read the fine print!
Hidden costs, final price was much more than advertised. The rest of the stay was great, loved the cenote experience!
Stayed 2 nights in Feb 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Even though I reserved and paid on Expedia they didn’t validate it and had to pay again . The worker was very disorganized. Location is nice so it was a bit disappointing.
Stayed 1 night in Jul 2021

8/10 Good

Jackielin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing i spent the extra 400 peseos got a suite right in front of the pool! Had dinner on the balcony.. mosquitos had dinner as well but was still amazing. You get a free entrance to cenote tortuga we took n ice chest some beer and bought a pizza up there great day i cant describe how beautiful it waz not to crowded either . Theres a restaurant and a store onsite its a litle expensive but it to be expected we went to the oxxo or the supermarket in tulum 20 minutos to get 50cent tacos then took them back fire 🔥 fire 🔥 (means amazing) expect to spend the whole day there they have a lazy river tour ..im NOT a tour guy i like drinking beer n maken my own way but this tour is cool 😎 next time ill bring a floating ice chest..also for the teenagers it has platforms to jump off into the cenote ,nothing crazy mom the worrier ..tallest 1 is like 10 feet and they make you where a life jacket
Stayed 1 night in Feb 2021

8/10 Good

Liping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tay if you like the cenote
We booked it because of its location, which turned out to be the best feature of it. The ground is nicely maintained. We participated the tour. The water in cenote is pristine with many fishes. Staying in hotel saved us 50%, about $10 person each for the tour. The tour guide is just so-so, all we got from him is “put your shoes in this basket; you have 15 min in this cenote”. The next morning we got to the cenote early and enjoyed it all by ourselves for about 1 hour. It is surreally beautiful. The basic quadruple room has two double beds and a kitchenette. AC was fine. Wifi was on during day time but not working in the evening—I think too many people tried to use it in the evening There are dinnerware but almost no pots and certainly no cutting knife and the stove cannot be light up so do not plan cooking there. Toilet was clogged each every time (we did not out the tissue in). We used the plunge but in the morning even plunge did not work. We used the one in reception.
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-The close proximity to the cenotes was great and they include access to one Cenote and they give a discount for the 4 Cenote tour. The price of the hotel for the area is good especially when your friends are getting married at dreams tulum which costs 400$ USD/night. —The dogs barking all night is the main problem (loud barking dogs all night long)and also being so far from town. -You can stand on the side of the road and flag down a collictivo (shuttle van) for 25$ Mexican. If you take taxis in this area they will cost you around 300-500$ MXN that is very expensive.
Stayed 2 nights in Jan 2020

8/10 Good

Oury Dal

Liked: Cleanliness, staff & service, property conditions & facilities
Entrée pour les cenotes inclu dans le prix. Très abordable. Le cenote club est très tranquille la semaine mais doit être très très bien le week-end car le set-up est incroyable pour faire la fête.
Stayed 1 night in Mar 2024

General hotel information

Reasons to Book
Beautiful Rooms
Check-In Time
1:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0