Front of property

Reviews of My Place Hotel-Tucson South AZ

3 out of 5
My Place Hotel-Tucson South AZ
4690 S Calle Santa Cruz, Tucson, AZ

Reviews

8.8

Excellent

Rating 10 - Excellent. 140 out of 210 reviews" "
Rating 8 - Good. 40 out of 210 reviews" "
Rating 6 - Okay. 11 out of 210 reviews" "
Rating 4 - Poor. 8 out of 210 reviews" "
Rating 2 - Terrible. 11 out of 210 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, property conditions & facilities
The attention to me and my wife I will be back again!!!
Stayed 1 night in May 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this is a value hotel (no maid service, breakfast, etc.) it is new, clean, and has great parking. We were there on a prime weekend and saved $100 a night over other brand-name chains.
Stayed 1 night in Mar 2024

10/10 Excellent

griseldada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a basic hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Rhonda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Several shopping opportunities
Stayed 1 night in May 2024

10/10 Excellent

alejandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and location.
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Simply Fabulous
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

ricardo

Stayed 3 nights in Apr 2024

10/10 Excellent

Jean Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place!!!
Stayed 1 night in Apr 2024

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant experience
Stayed 1 night in Apr 2024

10/10 Excellent

cira

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfy
Stayed 1 night in Apr 2024

10/10 Excellent

Craig, Sells

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and family friendly. Also, very clean. My family enjoyed our time staying there and will be returning again next time we are in town.
Stayed 1 night in Apr 2024

4/10 Poor

Fernando

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff unfriendly
Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Stayed 3 nights in Apr 2024

8/10 Good

David, Charlestown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
The property was really clean. Had a bunch of parking spot front desk cause helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well lighted.
Stayed 1 night in Mar 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Walking distance to restaurants. Easy access to highway 10.
Stayed 1 night in Apr 2024

8/10 Good

Cheryl, Hebo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, clean room, friendly staff. Key cards hard to use, microwave would not operate consistently, was charged for room twice after paying direct to Expedia.
Stayed 5 nights in Apr 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful mattress and great pillows! The full size fridge and mini stove made up for no pool. I highly recommend, especially for an extended stay.
Stayed 2 nights in Apr 2024

2/10 Terrible

Ricardo

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There was no water in our room. Called front desk and said they shut the water off do to a leak. This was in the evening when we needed to take showers and use the bathroom. The management should have advised us before the water was turned off, so we could prepare. If they are in the hospitality business, they need to prepare for these things ahead of time. I am asking for a refund or some type of compensation. We payed to have a pleasant time at this place, but it turned out to be terrible. We will never come back again.
Stayed 1 night in Apr 2024
Response from GM on Apr 15, 2024
This was an emergency and not planned so there was no was to plan for it. I apologize if it delayed your shower , but would you rather a later shower or a flooded room, and all your belongings ruined?The problem has been corrected and i took less than 1 hour.

10/10 Excellent

Chiharu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a new hotel and was spotless. Room had full refrigerator, 2 burner stove and microwave. No silverware or plates, pots and pans.
Stayed 3 nights in Apr 2024

10/10 Excellent

Miguel

Stayed 1 night in Apr 2024

10/10 Excellent

martin, hermosillo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Had everything I needed for my trip. The full size fridge, stove, and recliner were a bonus. There’s no pool or fitness room.. but there’s a planet fitness within walking distance. Staff was great and the room was very clean and bed was super comfortable. I was also able to walk to several dining options in the area. it’s located right off the Interstate, which was a plus.
Stayed 3 nights in Apr 2024

8/10 Good

Brandy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stovetop and microwave were in room but no cooking utensils or dishes were available. You can buy a pot, cups & dishes in lobby. A small pot to cook in was $23.
Stayed 1 night in Apr 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, amenities
Hotel was clean, the only thing wrong was the door to the room kept locking me out. They had to keep resetting the keypad and my card.

4/10 Poor

Robert E, Quincy

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Not really a hotel, no housekeeping, had to bring used towels and rubbish to front desk. Asked a housekeeper on floor for towels because i didn’t know policy and she was rude and treated me like i was verbally attacking her when just wanted towels. One bright spot was man at front desk who was kind and patient explaining policy . Not a good place for short term, this is an extended stay. Had the policies been explained on website I would mot have booked this hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024

10/10 Excellent

Valerie, Huachuca City

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean room it smelled clean even. Towels & bedding were fresh and clean. The bed and pillows were very comfortable. Pet friendly which is a huge plus!! We will definitely be staying here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a bare bones rental. Very clean. Good staff. Had to call Wireless rep to get internet. Hotels instructions not clear for guests.
Stayed 2 nights in Apr 2024

10/10 Excellent

Abimbola Atinuke, Denver

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Shower knob was difficult to adjust, turn on/off and hot/cold, and room could of been cleaned better, hair was on toilet and cup marks on nightstand. However, the experience was overall positive.
Stayed 1 night in Apr 2024

8/10 Good

samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great would have given 5 stars but internet was NOT as good as advertised.
Stayed 1 night in Apr 2024

8/10 Good

Lyndsee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Val

Night lady at desk awesome
Stayed 2 nights in Mar 2024

10/10 Excellent

Viktoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need better coffee.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near 19 and 10 to sight see. New hotel and nice staff. Tons of walkable dining options and some activities. Full kitchen although need to bring own utensils, pans, cups. Good value price but they charge more for pets which we were not told upfront.
Stayed 3 nights in Mar 2024

2/10 Terrible

Santasia

Stayed 2 nights in Mar 2024

10/10 Excellent

Bridgette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So quiet, so safe, so clean. Beds were super comfy.
Stayed 1 night in Mar 2024

10/10 Excellent

Alberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and very comfortable rooms. Hotel was close to many dining options and shopping was close by. Only one elevator for whole building.
Stayed 3 nights in Mar 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they only cleaned once a week, i only stayed three days but it was nice not being bothered by cleaning staff. The fridge was big, and i could make meals on the stove top if needed.
Stayed 3 nights in Mar 2024

10/10 Excellent

Delton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to find and get to from the airport. Lots of shopping and dining options close by.
Stayed 9 nights in Mar 2024

8/10 Good

Robert

Stayed 1 night in Mar 2024