The Ship and Castle

3.0 star property
Beachfront hotel for sun and fun

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Ship and Castle

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Property entrance
Family Room
Breakfast and dinner served

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
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Room options

Available filters for rooms
Showing 8 of 8 rooms

Superior Twin Room, Sea View

Highlights

Heating
TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Family Room

Highlights

Heating
TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Single Room

Highlights

Heating
TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, Sea View

Highlights

Heating
TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Heating
TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Sea View

Highlights

Heating
TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room

Highlights

Heating
TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, Sea View

Highlights

Heating
TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Map
THE WATERFRONT, SAINT MAWES, Truro, England, TR2 5DG

What's nearby

  • Falmouth University - 27 min drive
  • Swanpool Beach - 28 min drive
  • Pendennis Castle - 29 min drive
  • Gyllyngvase Beach - 57 min drive
  • Maenporth Beach - 58 min drive

Getting around

  • St Austell Station - 28 min drive
  • Newquay (NQY-Newquay Cornwall) - 61 min drive

Restaurants

  • ‪The Rising Sun - ‬2 min walk
  • ‪The Front - ‬27 min drive
  • ‪Oggy Oggy Pasty Co. - ‬28 min drive
  • ‪PizzaExpress - ‬27 min drive
  • ‪Quayside Inn - ‬28 min drive

About this property

The Ship and Castle

Hotel by the sea
Take advantage of a coffee shop/cafe, laundry facilities, and a bar at The Ship and Castle. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi.
Additional perks include:
  • Full breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • A front-desk safe, an elevator, and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 54 rooms offer amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8 per night)

Food and drink

  • Daily full breakfast available 8:30 AM to 10:00 AM for a fee: GBP 10.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • View Cafe

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.95 per person
  • Self parking fee: GBP 8 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

Ship Castle Hotel St Mawes
Ship Castle St Mawes
The Ship Castle
The Ship Castle Hotel
The Ship and Castle Hotel
The Ship and Castle Truro
The Ship and Castle Hotel Truro

Frequently asked questions

Is The Ship and Castle pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at The Ship and Castle?

Self parking is available for GBP 8 per night.

What time is check-in at The Ship and Castle?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Ship and Castle?

Check-out is at 10 AM.

Where is The Ship and Castle located?

Nestled on the beach, this Truro hotel is just steps from Cornwall Area of Outstanding Natural Beauty and St. Mawes Beach. Roseland Visitor Centre and St. Mawes Castle are also within 10 minutes.

The Ship and Castle Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 49 out of 229 reviews" "
Rating 8 - Good. 83 out of 229 reviews" "
Rating 6 - Okay. 61 out of 229 reviews" "
Rating 4 - Poor. 25 out of 229 reviews" "
Rating 2 - Terrible. 11 out of 229 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Katie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked I had a filter of free parking on and there is no parking near this hotel. When I checked in the lady on reception did not mention about making a reservation for dinner, when I went down to dinner they were fully booked and could not fit me in.
Stayed 2 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place grear veiws comfortable bed
Stayed 1 night in Oct 2024

8/10 Good

Val

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely area. Hotel staff very friendly and helpful. Room size very good but needs a lot of attention like most of the hotel. Never seen so many cobwebs. Curtains in room hard to open and close. Took ages for bath to empty. Just needs a couple of handymen going round checking things are working ok.
Stayed 2 nights in Sep 2024

8/10 Good

Heather

Liked: Staff & service
The views were nice. I ask for a tea pot as the tea was stewed in a thermos. When i ask for my room to be cleaned the bin wasn't emptyed, and needed to be.
Stayed 7 nights in Sep 2024

8/10 Good

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the position of the property, by the waterfront.
Stayed 1 night in Sep 2024

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, amenities
Low cost room right on the sea front in St Mawes.
Stayed 2 nights in Sep 2024

6/10 Okay

Dine

Travelled with family
Liked: Staff & service
The Ship and Castle is perfectly ok but would benefit from a refresh especially in the corridors and communal areas. Staff helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location. Beautiful sea view from the balcony. Excellent breakfast. Shame about no parking at hotel
Stayed 1 night in Sep 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Michelle

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property could do with a lick of paint, staff very helpful and pleasant, food was good.
Stayed 2 nights in Sep 2024

6/10 Okay

Stephen

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Paul

Travelled with family
Liked: Staff & service
Good average hotel. Looking tired in places. Shower tiling could use some anti-mould spray.
Stayed 2 nights in Aug 2024

4/10 Poor

Carole

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I booked a superior sea view room. Our room 208 was nothing like the photos of that level room. Dark with an unpleasant smell. Hotel fully booked so they couldn’t move us anywhere else. Needed a good clean.shower was poor with no power. Nowhere to put anything in the bathroom. Breakfast finished at 9.30 which is early when in a holiday hotel. Breakfast food limited and lukewarm .Room very hot and needs a fridge. Left a day early as we couldn’t face another night in the damp smelling room.
Stayed 7 nights in Aug 2024

8/10 Good

Rebecca

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 2 nights in Aug 2024

2/10 Terrible

Sandamali

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was not cleaned upon our arrival, and we found a tea bag in the toilet, indicating that it hadn't been checked by the staff. We checked in around 9:30 pm, but despite the late hour, the room was still not cleaned. The shower drained poorly, and there was no hot water in the morning, forcing us to take ice-cold showers. While the male receptionist at night addressed the issues with the toilet, the lady at the reception in the morning was dismissive and didn't even listen to our concerns about the bathroom. On a positive note, the hotel is conveniently close to the harbor. However, parking is outside and costs around 8 pounds per night.
Stayed 1 night in Aug 2024

8/10 Good

Alona

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room and toilet were not very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from.hotel Comfy beds
Stayed 1 night in Aug 2024

6/10 Okay

Ian

Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

David

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The place was very old and the rooms could do with a makeover asap the shower was rubbish and the bathroom was dirty and dated. We asked at reception for extra coffee for the coffee machine and was told that they would bring some to our room but nothing arrived in my overall opinion the hotel itself is in a great location but the hotel needs a good makeover and better customer service
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Stayed 2 nights in Jul 2024

4/10 Poor

Ian

Liked: Room comfort
St Mawes
Had to wait nearly an hour to have the key for the room arrived 5.50pm, checked in on line prior to arrival with ETA 6pm ,not a great start, gave us a drink each as compensation, apparently they were short staffed. Room 208 South facing has the opening window screwed to the frame on each corner and as I've seen the same comments on previous reviews this has been like this sometime, it makes the room very warm and stuffy. Cant understand why the owners would not have the window repaired ? Evening meal was poor kept away the second evening. The good points friendly helpful staff, really nice buffet breakfast all you can eat and outstanding views of the harbour fantastic location, Carpark about 150 yards away ,Overnight parking 6pm till 8am only £1 and all day £6
Stayed 2 nights in Jul 2024

6/10 Okay

Adrian

Good location on the quay-side. But everywhere within walking distance stopped serving food by 9.00pm ?
Stayed 1 night in Jul 2024

6/10 Okay

Matthew

Disliked: Cleanliness
Disappointed
The hotel is in a wonderful location, if you book a room with a sea view you really couldn't be much closer to the sea, the bed was comfortable and the room furnishings were reasonably good. Having said that there was a musty smell and the carpets were stained, there were cracks in the bathroom wall around the window which you could not open, only one window in the bedroom could be opened the other hand the handle removed and was screwed shut. We paid for a superior room with sea view, and as I say the view was superb, and the bed comfortable, the photos I had seen of these rooms had a balcony, it turns out that not all superior sea view rooms do though, so I felt a little misled. The breakfast is a buffet style with only scrambled eggs, although the chef offered to do me some fried eggs which was nice of him, the rest of the food was so so, only cornflakes, muesli and weetabix available for cereal, although there was also fruit and yoghurt, the coffee was nice. In short I would not go again unless this hotel went through an extensive refurb.
Stayed 3 nights in Jul 2024

4/10 Poor

Felicity

Disliked: Staff & service, property conditions & facilities
Sadly very below average. Room only cleaned once despite make up room notice on door. Bulbs missing, no soap in dispenser.
Stayed 4 nights in Jul 2024

8/10 Good

Chloe

Travelled with partner
Liked: Staff & service, amenities
We stayed for my partners birthday. Room could of done with a lick of paint but other than that no problems at all. Food in the restaurant wasnt worth the price at all. Staff and swevice was good and we throughly enjoyed it
Stayed 2 nights in Jul 2024