Ratings based on 1,176 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
84% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified travellerfrom Waterloo Ontario

Hotel is okay but heading towards shabby.

Posted 23-Feb-2015
Pros: Pool
Cons: Needs to be updated.
Location: Perfect location for our weekend plans
Overall we had a nice stay but there were lots of signs of the hotel deteriorating. Patched holes on the walls of the bedroom and peeling paint on the bathroom ceiling. The indoor pool is huge and very interesting.
2 out of 5
by A verified travellerfrom New York, NY

Room was worn down and dirty.

Posted 13-Feb-2015
Pros: Location to my office
Cons: Major redecoration
Maybe this was an "older" room, but it was very beat up. The carpet around the edges had a line of dirt and dust. Mold in the shower. No chair to sit in other than desk chair. Desk hadn't been scrubbed down. Bedding seemed clean though.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel near the highway

Posted 13-Feb-2015
I was a little surprised that there were small holes in the sheets. The room was nice however there was still garbage on the floor from the previous guest (milk container and food wrapper). I would go back but would of thought they would pay more attention to the details. Also considering it was a non smoker room IT smelled of smoke when I entered - it did however dissipate after I opened the balcony door. The front staff was welcoming and friendly. Lastly the overall look of the hotel was very clean.
3 out of 5
by A verified traveller

rude front desk

Posted 6-Feb-2015
the receptionist was very rude, didn't smile once, I asked if they had tape I could borrow and they very cattily told me I had to come down and get it and then bring it back because I wasn't allowed to use all of it...
2 out of 5
by A verified traveller

Posted 5-Feb-2015
bad is all I can say. proximity was reason I picked it. Restaurant was good. Room quality is bad.................
1 out of 5
by A verified travellerfrom Toronto

Beyond disappointing

Posted 5-Feb-2015
My rating says it all My rating says it all My rating says it all My rating says it all My rating says it all My rating says it all
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto

Nice close to hospital

Posted 29-Jan-2015
Convenient, quiet,good fitness facility, parking at front door
2 out of 5
by A verified traveller

meh

Posted 24-Jan-2015
meh was very disappointed. not much to say other than they present them self as upscale, but are definitely not!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Bobcaygeon, Ont

We needed to sleep.

Posted 21-Jan-2015
The room was quiet. The bed comfortable. The pillow combinations excellent. The room was "tired", meaning it needed paint job and updating, but ok. Lobby and main entrance was very nice and updated. We did not try any food offerings.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom hip

Close to relatives home

Posted 21-Jan-2015
Very convient and easy to get to from/ to relatives homes