Ratings based on 924 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
82% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Rochester, New York

Better than expected

Posted 21-Jul-2014
Pros: staff, cleanliness, quiet, location
Cons: continue updates
Location: location is close to everything
I read some of the previous reviews and I was hesitant about my stay. However, my room was very comfortable, clean, with a flat screen TV and all the amenities I could want. Air conditioner was superb. Bed very comfortable. It was quiet with no outside noises yet the hotel was full and busy. The staff were knowledgeable, patient, and willing to please all visitors. Pools were clean and well managed. Restaurant food was good. I would return.
3 out of 5
by A verified traveller from Toronto, Canada

Overall Impression of Don Valley Hotel

Posted 18-Jul-2014
Front desk staff: friendly Room: basic and simple. Found bobby pins on carpet so not thorough with cleaning. Toilet: basic but clean We didn't use the hotel's other facilities so can't make comment on them.
1 out of 5
by A verified traveller from tampa, fl

Not good hotel

Posted 8-Jul-2014
My overall experience is not good in this hotel. I will never recommend it to my friends.
4 out of 5
Recommended
for Everyone
by A verified traveller from peterborough

Nice room, pool, good

Posted 7-Jul-2014
Would go again Next time though eggs on buffet should be hot not cold and rubbery
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice

Posted 6-Jul-2014
Staff was incredible a helpful. Guided me to great restaurants
3 out of 5
by A verified traveller from South Carolina

Not what I expected.

Posted 1-Jul-2014
While the staff was great, the room itself left a lot to be desired. The air conditioning was broken and it was cooler to open the door to a 90 degree day. It was so humid in the room the floor stayed wet.
2 out of 5
by A verified traveller

Posted 29-Jun-2014
The smell in the hall ways was terrible. My sliding glass door wouldn't open without a struggle. The food was not great. Some of the staff was helpful but there were a few that were clueless. I think it is crazy to pay for a room and pay for parking. The poolside had food and ants by it...Nasty. The elevators rarely came, I used the steps most of the time. The internet was not high speed as told. I would never stay there again, nor would I let my friends. But, I will return to Canada, but not there.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very secluded

Posted 26-Jun-2014
Our air conditioner didn't get cold enough. But the location of the hotel close to major roadways was a big plus.
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient to Sunnybrook Hospital

Posted 20-Jun-2014
Pros: IT was clean and spacious, and many amenities that were good.
Cons: The hotel staff should make sure everything functions properly.
Location: We were staying because we had a loved one in Sunnybrook having surgery, so we didn't venture out much.
We had a glitch with the phone, and patio door that had to rectified by hotel staff. The coffee maker in the room did not work.
1 out of 5
by A verified traveller

nice looking but that is about all

Posted 11-Jun-2014
Pros: nothing
Cons: lots
Location: I was not there for things to do .
The hotel was the worse hotel I have ever stayed in. We were their for two nights and had to move three different times. We should have known when we got off the elevator and it was hot no a/c. charging for water,parking ,fridge, microwave,