Ratings based on 1,240 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
84% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom hamilton

It was amazing

Posted 23-May-2015
It was my first time staying there it was very nice the staff were friendly I will go back there again
3 out of 5
by A verified travellerfrom York Region

Nice once you are inside a renovated room

Posted 18-May-2015
This hotel is going through some renovations so I am expecting more improvements to happen over time. They need to focus some money on replacing the hallway carpets and putting some new paint on walls and doors. Especially the doors. The doors gave the appearance the room inside was dated but it was not as they did a nice job renovating it. Fix the doors
2 out of 5
by A verified travellerfrom Calgary,AB

It was ok

Posted 12-May-2015
Well, this hotel looks way nicer on the site that's for sure. The room was outdated and very basic. Old furniture and the windows didn't open. I would of preferred a room with a belcony for sure. Felt really small and stuffy I feel like they should really get slider window's at least or add more belcony's. However I did enjoy the heated floors in the bathroom.Overall I think they need to renovate the whole hotel rather than just a few rooms in it. The staff were great though very friendly and helpful.Never had any problems other than the room.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Northern Ontario

Good Location - Good Price

Posted 11-May-2015
Pros: The hotel was in a good location for easy access by car to the main highways. The price was reasonable, but the staff "made" this hotel.
Cons: We found the staircase leading to the breakfast buffet somewhat intimidating because the steps did not feel level and the stairs were very wide.
My husband and I stayed for the first time at the Don Valley Hotel this April, and we are so glad we found it on Expedia. The front desk personnel were friendly and helpful, especially "Vim" who made sure our room was suitable and that we weren't in need of anything - and all with a smile on her face! Also, "Elizabeth" who maintained the rooms on our floor took the time in her busy schedule to chat and made us feel right at home. We hope to see them again when we return to Toronto.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Kingston, Ontario

Posted 11-May-2015
Cons: Air conditioner was a bit noisy
Location: great location
Spent one night and found it quiet, close to everything, with friendly and efficient staff.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 4-May-2015
Pros: Proximity to my office
Cons: The wall furnace/air conditioner DID NOT WORK!
Location: Close to my office
It was just OK! The wall furnace/air conditioner DID NOT WORK! No sense telling anyone I was already unpacked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Missouri

Nice Hotel and location

Posted 3-May-2015
Pros: Location and price. Room was big and comfortable.
Cons: A much bigger selection of channels on the television (seriously).
Location: There was nothing nearby that could be done, other than walking. Need a car to get somewhere.
Stayed here for 4 days for vacation. Was a very nice hotel and in a good location. The staff was very nice. My only problem was with very loud neighbors and the television selection was Horrible. Called front desk and talked to neighbors (quiet for a bit). ABSOLUTELY loved the amount of hot water.....
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Gatineau

convenient location

Posted 27-Apr-2015
Pros: style, location, offerings (i.e. pool, restaurant)
Cons: the elevators
pleasant stay, though the elevators are a little shaky
2 out of 5
by A verified traveller

Accessible to town & major expressways

Posted 21-Apr-2015
Pros: Accessibility to downtown & expressways
Cons: Cleaning & taking recycle & garbage out daily
Location: My two sons were with me. One was seeing friends downtown & other visiting other areas around Toronto so location was main factor to stay at this hote
Friendly & helpful staff. However, was not aware nor informed daily house cleaning is to be requested
5 out of 5
Recommended
for Everyone
by A verified traveller

The hotel was great. Clean comfortable and reason

Posted 18-Apr-2015
Clean comfortable and friendly. It was a one night trip for business but I have nothing but good things to say about this hotel.