Lobby
Check availability

Reviews of Stay Inn

2 out of 5
Stay Inn
560 Evans Avenue, (Etobicoke), Toronto, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1006 reviews" "
Rating 8 - Good. 338 out of 1006 reviews" "
Rating 6 - Okay. 49 out of 1006 reviews" "
Rating 4 - Poor. 13 out of 1006 reviews" "
Rating 2 - Terrible. 14 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Was convenient
Stayed 1 night in May 2024
Response from Stay Inn Hotel on May 10, 2024
Dear Matthew,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Stay Inn.

8/10 Good

Michele, Thunder Bay

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
No elevator to second floor and husband had to carry our 50 lb suitcases up the stairs.
Stayed 1 night in May 2024
Response from Stay Inn Hotel on May 9, 2024
Dear Michele,Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement.

10/10 Excellent

michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Stay Inn Hotel on May 9, 2024
Dear Michaela,We are happy to hear that you had a positive experience at our hotel!

10/10 Excellent

Gilles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean friendly staff and the breakfast was good. The only thing was the noise from the factory across the street on the one night.
Stayed 3 nights in May 2024
Response from Stay Inn Hotel on May 7, 2024
Dear Gilles, Thank you for your review, we are so glad to hear you enjoyed your stay and found our staff helpful.It’s always great when we can help guests make the most of their time with us.

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great, fab bathroom and shower, roomy room!
Stayed 1 night in May 2024
Response from Stay Inn Hotel on May 6, 2024
Dear Linda,We are happy to hear that you had a positive experience at our hotel! Thank you for taking the time to review your stay at our property.

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice one night stay
Stayed 1 night in May 2024
Response from Stay Inn Hotel on May 6, 2024
Dear Michele,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Stay Inn.

8/10 Good

mona, Maple Ridge

Travelled with family and small children
Liked: Cleanliness, staff & service
It is a good place to spend few days when travelling. The room was clean, breakfast was good and have varieties. NO ELEVATOR, so if your room in the second floor then you will have to carry tour bags upstares to it.
Stayed 5 nights in Apr 2024
Response from Stay Inn Hotel on May 6, 2024
Dear Mona,Thank you for taking your time to share your experience with us. All of us are delighted that we could ensure a comfortable stay during your visit.

10/10 Excellent

Daniela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, very modern and cozy. Breakfast was fair, good food, cozy space, accommodating. I was a little concern with the walkout door in by room, was not sure about the neighborhood and had 2 kids with me, so I got a little concern, but everything was great!
Stayed 2 nights in Apr 2024
Response from Stay Inn Hotel on Apr 29, 2024
Dear Daniela,Thank you for taking your time to share your experience with us. All of us are delighted that we could ensure a comfortable stay during your visit.We look forward to welcoming you back to Stay Inn Suites.

10/10 Excellent

Cindy

Stayed 1 night in Mar 2024
Response from Stay Inn Hotel on Apr 29, 2024
Dear Cindy,We are happy to hear that you had a positive experience at our hotel!

10/10 Excellent

Sabryna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was large and clean, the location was convenient, and the staff were friendly and helpful - asking our floor preference when they saw our number of bags, paying attention to our needs and offering solutions before they became a problem!
Stayed 3 nights in Apr 2024
Response from Stay Inn Hotel on Apr 25, 2024
Dear Sabryna,Thank you for taking the time to review your stay at our property. We are so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed your time here.

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a really good hotel for the money. Very clean and comfortable. I would definitely stay there again. Only one small complaint, the bathroom was great-But it would’ve been nice to have a handheld shower. Still, we had a very pleasant stay.
Stayed 2 nights in Apr 2024
Response from Stay Inn Hotel on Apr 25, 2024
Dear Shawn,Thank you for taking your time to share your experience with us. All of us are delighted that we could ensure a comfortable stay during your visit. We really appreciate your feedback reviews like these give us an opportunity to address areas of improvement.We look forward to welcoming you back to Stay Inn Suites.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very well appointed. I had trouble using the television remote, but that may just be me being old.
Stayed 1 night in Apr 2024
Response from Stay Inn Hotel on Apr 24, 2024
Dear Donald,Thank you for taking your time to share your experience with us. All of us are delighted that we could ensure a comfortable stay during your visit.We look forward to welcoming you back to Stay Inn Suites.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good location
Stayed 1 night in Mar 2024
Response from Stay Inn Hotel on Apr 24, 2024
Dear Michael,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Stay Inn.

10/10 Excellent

Milly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Stay Inn Hotel on Apr 24, 2024
Dear Milly,We are happy to hear that you had a positive experience at our hotel!

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
clean and quiet
Stayed 1 night in Apr 2024
Response from Stay Inn Hotel on Apr 23, 2024
Dear Stephen,We are happy to hear that you had a positive experience at our hotel!

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable
Stayed 3 nights in Apr 2024
Response from Stay Inn Hotel on Apr 23, 2024
Dear Kimberley,We are happy to hear that you had a positive experience at our hotel!

10/10 Excellent

Tricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean big rooms with modern decor. The morning breakfast was great.
Stayed 1 night in Apr 2024
Response from Stay Inn Hotel on Apr 23, 2024
Dear Tricia,Thank you for taking your time to share your experience with us. All of us are delighted that we could ensure a comfortable stay during your visit.

10/10 Excellent

Susal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've reviewed this property before, as I've been a fan of Stay Inn for many years now. My son and daughter-in-law live on the west side of Toronto, so the location is very convenient for me when I visit from Connecticut in the states. I have found this property to always be clean, safe, the staff very pleasant and the rooms very nice. Parking is ample and easy. I was here for a while during Covid when they were completely renovating the motel, and the results are sleek and stylish. The price of the hotel is excellent for the area. I am always glad to come here. It feels like a home away from home. I think it is my husband's favorite hotel, and we frequently travel. When he comes with me to Toronto, he insists on staying here. As I said, we're both big fans. Don't hesitate to book here.
Stayed 1 night in Apr 2024
Response from Stay Inn Hotel on Apr 23, 2024
Dear Susan,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Stay Inn. Our goal is to always exceed your expectations! If there’s anything we can help you during your next visit, please do not hesitate to let us know. We will see you soon!

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay! Rooms were great and the soap smelled amazing!
Stayed 1 night in Apr 2024
Response from Stay Inn Hotel on Apr 23, 2024
Dear Megan,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Stay Inn.

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated - very modern and friendly staff
Stayed 1 night in Apr 2024
Response from Stay Inn Hotel on Apr 19, 2024
Dear Mark,Thank you for taking the time to review your stay at our property. We are so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed your time here.

10/10 Excellent

Meshari

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Apr 2024
Response from Stay Inn Hotel on Apr 19, 2024
Dear Meshari,We are happy to hear that you had a positive experience at our hotel!

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mold on the shower head, mildew on the tile surround of the shower. Lightbulb was burned out in the desk lamp. And the lock on the sliding door would often get stuck so the door could not be opened.
Stayed 2 nights in Apr 2024
Response from Stay Inn Hotel on Apr 19, 2024
Dear James,We are sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.May we know if you reported these issues to our Front Desk staff? Thank you.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, good breakfast.
Stayed 1 night in Apr 2024
Response from Stay Inn Hotel on Apr 17, 2024
Dear Daniel,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Stay Inn.

2/10 Terrible

Miah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t have an elevator, their clientele is shady as I got called names by the guy yelling at the front desk when I was checking in, watched him later that night get arrested in the parking lot. The staff calls you a ton throughout your stay tried to say they needed to come into my room as they require cleaning every 7 days… I wasn’t staying 7 days so she changed her mind to every 2 days… I was running late for check out and they spam call you over and over again
Stayed 5 nights in Apr 2024
Response from Stay Inn Hotel on Apr 16, 2024
Dear Miah,We are sorry that your experience did not match your expectations. As a hotel policy the rooms need to be checked or clean every two days at least, we just called once to check that everything was ok. Regarding your check out, we called 15 minutes after check out time (as we always do, when guests do not come to the Front Desk), just to confirm that the room was empty or not. As you were in the room already, we just wanted to know if you needed more time, as some guests request a late check out. We do this because we need to inform the housekeeping department, so they can go and clean the room for the next guest. Please feel free to cancel your future reservation, and we won't charge any additional fee, so you can get your money back.

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, convenient, clean and reasonably priced
Stayed 1 night in Apr 2024
Response from Stay Inn Hotel on Apr 17, 2024
Dear Carol,Thank you for taking your time to share your experience with us. All of us are delighted that we could ensure a comfortable stay during your visit.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, very convenient to public transit to and from downtown
Stayed 2 nights in Apr 2024
Response from Stay Inn Hotel on Apr 17, 2024
Dear Arthur,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Stay Inn.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite lovely.
Stayed 1 night in Apr 2024
Response from Stay Inn Hotel on Apr 8, 2024
Dear Susan,Thank you for your review, we are so glad to hear you enjoyed your stay

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Apr 2024
Response from Stay Inn Hotel on Apr 8, 2024
Dear Karen,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Stay Inn.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pictures are what you see. Clean and modern
Stayed 1 night in Apr 2024
Response from Stay Inn Hotel on Apr 8, 2024
Dear Rebecca,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Stay Inn.

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nicely renovated. The area is a bit industrial but it is under construction to make it more residential. The hotel itself was quiet which I greatly appreciated.
Stayed 4 nights in Mar 2024
Response from Stay Inn Hotel on Apr 2, 2024
Dear Cathleen,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Stay Inn.

10/10 Excellent

Beth, Bethlehem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Stay Inn Hotel on Apr 8, 2024
Dear Beth,We are happy to hear that you had a positive experience at our hotel!

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Mar 2024
Response from Stay Inn Hotel on Apr 1, 2024
Alexandra,Thank you for taking your time to share your experience with us. We are happy to hear that you had a positive experience at our hotel!

6/10 Okay

Jillian

Stayed 1 night in Mar 2024
Response from Stay Inn Hotel on Apr 17, 2024
Dear Jillian, We are sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Stay Inn Hotel on Mar 28, 2024
Dear Kimberly,We are happy to hear that you had a positive experience at our hotel!

10/10 Excellent

Ella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and good breakfast!
Stayed 1 night in Mar 2024
Response from Stay Inn Hotel on Mar 25, 2024
Dear Ella,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Stay Inn.

8/10 Good

Liam

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Stay Inn Hotel on Mar 25, 2024
Dear Liam,We are happy to hear that you had a positive experience at our hotel!

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, friendly staff. Nice breakfast spread.
Stayed 1 night in Mar 2024
Response from Stay Inn Hotel on Mar 25, 2024
Dear Joe,Thank you for taking the time to review your stay at our property. We are so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed your time here.

8/10 Good

Kevin

Stayed 1 night in Mar 2024
Response from Stay Inn Hotel on Apr 17, 2024
Dear Kevin,We are happy to hear that you had a positive experience at our hotel!

8/10 Good

Peter

Stayed 1 night in Mar 2024
Response from Stay Inn Hotel on Apr 17, 2024
Dear Peter,We are happy to hear that you had a positive experience at our hotel!

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, location worked for us.
Stayed 3 nights in Mar 2024
Response from Stay Inn Hotel on Mar 21, 2024
Dear Margaret,Thank you for taking your time to share your experience with us. All of us are delighted that we could ensure a comfortable stay during your visit.

10/10 Excellent

Patricia, Innisfil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighborhood around this location is not the most desirable but the the inside more than makes up for it. There are lots of restaurants nearby and it’s close to many amenities and the highway. It’s just the vacant building beside and the commercial building on the other side that kind of throw you off but definitely worth staying here. I would stay here again.
Stayed 2 nights in Mar 2024
Response from Stay Inn Hotel on Mar 18, 2024
Dear Patricia,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Stay Inn.

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never have issues staying here. Looks old outside but inside is renovated, nice and clean. Breakfast included as well.
Stayed 1 night in Mar 2024
Response from Stay Inn Hotel on Mar 18, 2024
Dear Amanda,Thank you for taking your time to share your experience with us. All of us are delighted that we could ensure a comfortable stay during your visit.

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Stay Inn Hotel on Mar 11, 2024
Dear Susan,We are happy to hear that you had a positive experience at our hotel!

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and spacious rooms at a great price!
Stayed 1 night in Mar 2024
Response from Stay Inn Hotel on Mar 7, 2024
Dear Brenda,Thank you for taking your time to share your experience with us. All of us are delighted that we could ensure a comfortable stay during your visit.We look forward to welcoming you back to Stay Inn Suites.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay! Would stay again!
Stayed 1 night in Mar 2024
Response from Stay Inn Hotel on Mar 5, 2024
Dear Stephanie,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Stay Inn. ! If there’s anything we can help you during your next visit, please do not hesitate to let us know. We hope to see you soon!

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Stay Inn Hotel on Mar 6, 2024
Dear Alicia,We are happy to hear that you had a positive experience at our hotel!

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024
Response from Stay Inn Hotel on Feb 27, 2024
Dear Kevin,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Stay Inn.

10/10 Excellent

Tom

Liked: Amenities, property conditions & facilities
Clean and updated rooms
Stayed 1 night in Feb 2024
Response from Stay Inn Hotel on Feb 20, 2024
Dear Tom,Thank you for taking your time to share your experience with us. All of us are delighted that we could ensure a comfortable stay during your visit.

10/10 Excellent

Aaron

Stayed 3 nights in Feb 2024
Response from Stay Inn Hotel on Mar 21, 2024
Dear Aaron,We are happy to hear that you had a positive experience at our hotel!