All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 536 out of 1698 reviews" "
10 - Excellent
536
Rating 8 - Good. 481 out of 1698 reviews" "
8 - Good
481
Rating 6 - Okay. 279 out of 1698 reviews" "
6 - Okay
279
Rating 4 - Poor. 180 out of 1698 reviews" "
4 - Poor
180
Rating 2 - Terrible. 222 out of 1698 reviews" "
2 - Terrible
222
7.0/10
Cleanliness
7.6/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Okay
Rana, Kendall park
Mar 17, 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
Hospitality is good, but no free breakfast , very limited choice of food, half the equipments not working at gym, stained carpet, had a feel of a cheap motel
Rana
Stayed 2 nights in Mar 2024
6/10 Okay
Ankush
Business traveller
Mar 17, 2024
Liked: Cleanliness, staff & service
Overall rooms were nice, tidy and comfy however lack a very few basic facilities
Ankush
Stayed 2 nights in Mar 2024
6/10 Okay
Judyann
Travelled with group
Mar 16, 2024
Liked: Cleanliness
Disliked: Staff & service
I find that the Staff should have been more accommodating with the check out time and breakfast since the time change happened and I chose that hotel because of breakfast. It was not provided. It was for a other program it would’ve been better practice for management to provide at least one breakfast to make the experience better, but they did not, and with that I was not very happy
Response from Front office Manager on Mar 16, 2024
On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!
4/10 Poor
Lindsay
Travelled with group
Mar 11, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The Park Inn seriously needs to be renovated!
Old carpet, wall paper peeling off the walls, you can easy hear other people in the other rooms from our room.
Very sketchy people hanging around the front of the hotel.
It appears that there were many prostitutes being picked up and dropped off at the hotel.
Also a restaurant that was open, yet unavailable?
Would highly advise anyone with a family or not, not to stay here.
Lindsay
Stayed 2 nights in Mar 2024
Response from Nikki on Mar 13, 2024
Thank you for taking the time to post a review. On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations.
Thank you for taking the time to post a review.On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.I do apologize for all inconvenience caused due to the power issues during your stay.
8/10 Good
Franklin
Mar 5, 2024
Liked: Cleanliness, staff & service
Franklin
Stayed 1 night in Mar 2024
Response from Nikki on Mar 9, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!Thank you for taking the time to post a review. We are thrilled to see that you enjoyed your time at the hotel.
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!Thank you for taking the time to post a review. We are thrilled to see that you enjoyed your time at the hotel.
Thank you for taking the time to complete survey regarding your recent stay at Park Inn by Radisson Toronto-Markham.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
4/10 Poor
Roger
Mar 3, 2024
Liked: Cleanliness, staff & service
Roger
Stayed 1 night in Mar 2024
Response from Nikki on Mar 9, 2024
Thank you for taking the time to complete survey regarding your recent stay at Park Inn by Radisson Toronto-Markham.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
This is the worst place I ever have stayed. It’s dirty the customer service is terrible and they overcharge and have so many weird excuses for the charges such as we don’t accept US banks. Even when paying with Visa. Get names and ask for a receipt for every transaction. And if possible don’t stay here. It’s pricey for a place that operates like a motel.
Faduma
Response from Front office Manager on Mar 2, 2024
On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
Awful Place. Rude and tired staff, no room service, doesn’t worth a penny of your money
Mohammad
Stayed 1 night in Feb 2024
Response from Front office Manager on Mar 2, 2024
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving friendly service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. We are happy to hear that you found our hotel are clean.On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!Thank you for taking the time to post a review. We are thrilled to see that you enjoyed your time at the hotel.
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!Thank you for taking the time to post a review. We are thrilled to see that you enjoyed your time at the hotel.
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!
The bad reviews revolving around unhygenic, is very true.
Brendan
Response from Nikki on Feb 21, 2024
Thank you for taking the time to post a review.On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!Thank you for taking the time to post a review. We are thrilled to see that you enjoyed your time at the hotel.
8/10 Good
Russell
Feb 16, 2024
Quiet place!
Russell
Stayed 1 night in Feb 2024
Response from Nikki on Feb 21, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!Thank you for taking the time to post a review. We are thrilled to see that you enjoyed your time at the hotel.
6/10 Okay
JEff
Feb 13, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Just need to replace all the carpets
Which it looks like they have started
JEff
Stayed 1 night in Feb 2024
Response from Hardeep on Feb 15, 2024
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
2/10 Terrible
Michelle
Feb 12, 2024
Liked: Cleanliness
Disliked: Staff & service
Michelle
Stayed 2 nights in Feb 2024
Response from Hardeep on Feb 15, 2024
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!
8/10 Good
Catherine
Travelled with partner
Feb 12, 2024
Liked: Cleanliness, staff & service
Off the beaten track; construction around the area of the property.
But quiet, low key, nicely comfortable sleep.
Carpeting could be updated.
Catherine
Stayed 1 night in Feb 2024
Response from Hardeep on Feb 15, 2024
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Smelled unclean did not offer complimentary water bottles and bed was awful with not enough covers
Lana
Stayed 1 night in Feb 2024
Response from Hardeep on Feb 15, 2024
On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!
Did not get the room requested. In formed the day before the restuarant was closed which was too late to rebook another hotel. The room smelled of spicy food. And construction next door started early in the morning.
Byron
Stayed 1 night in Feb 2024
Response from Hardeep on Feb 15, 2024
On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.
6/10 Okay
Brian
Travelled with partner
Feb 3, 2024
Liked: Staff & service, amenities
Building is quite new. New building going up next door.
The room was okay, fraying veneer on tv stand, tear on seat cushion at desk. Light on table was broken. Tall slim style. I didn' t need it anyway. So fine.
Brian
Stayed 1 night in Feb 2024
Response from Hardeep on Feb 15, 2024
On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
10/10 Excellent
Sharon
Feb 2, 2024
Liked: Cleanliness, staff & service
It was very well kept
It's not the ritz....but it is well kept
The staff was very nice, welcoming
Sharon
Stayed 1 night in Feb 2024
Response from Hardeep on Feb 15, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.
On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!
Like - decent, pool, sauna, hot tub, deal...
Dislike - hot tub needs to clean up; no soap in the pool, no drinking water available, buses not accessible
Alfredo
Stayed 3 nights in Jan 2024
Response from Hardeep on Jan 31, 2024
On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
6/10 Okay
Sara
Jan 27, 2024
Liked: Staff & service
The carpet in the room was quiet warn, it needs to be replaced , ideally with a vinyl or laminate.
Sara
Stayed 2 nights in Jan 2024
Response from Hardeep on Jan 31, 2024
On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
6/10 Okay
ossie
Travelled with family, Travelled with partner
Jan 27, 2024
Disliked: Amenities
location was perfect
ossie
Stayed 3 nights in Jan 2024
Response from Hardeep on Jan 31, 2024
Thank you for taking the time to post a review. We are thrilled to see that you enjoyed your time at the hotel.
The room was dirty! The bathroom floor was dirty! I found short hairs on the bed and on the pillowcase! Also, there were dirt and spots on the bedside table! I DO NOT recommend this hotel if you want to stay in a clean place!
Malahat
Stayed 1 night in Jan 2024
Response from Hardeep on Jan 31, 2024
On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
6/10 Okay
Michelle
Travelled with family
Jan 22, 2024
Liked: Cleanliness, staff & service, amenities
We appreciated how we were upgraded to a king suite when our two double bed room was not available. When we went up to our room, we could smell marijuana in the halls and again first thing in the morning. We did not have a tv remote but after calling the front desk, they brought us one. As far as bedding for the pull-out, the fitted sheet, sheet and blanket is not enough so I would suggest a comforter as well.
Michelle
Stayed 1 night in Jan 2024
Response from Hardeep on Jan 31, 2024
On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.