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Reviews of Park Hyatt Toronto

5 out of 5
Park Hyatt Toronto
4 Avenue Rd, Toronto, ON

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1134 reviews" "
Rating 8 - Good. 298 out of 1134 reviews" "
Rating 6 - Okay. 58 out of 1134 reviews" "
Rating 4 - Poor. 21 out of 1134 reviews" "
Rating 2 - Terrible. 15 out of 1134 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hunter

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was the best hotel. I've stayed at several other Hyatt properties and this staff was the most accommodating, the most helpful, and the most eager. Truly, the greatest experience during my time at Hyatt Park.
Stayed 5 nights in Apr 2024
Response from Travis on Apr 23, 2024
Hello Hunter!Thank you for taking the time to wrote a review of our hotel. It's great to know you enjoyed staying with us and that our staff made such an impression. We look forward to welcoming you back again soon! Warm Regards, Travis

10/10 Excellent

Margaret

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff were always helpful and friendly
Stayed 12 nights in Apr 2024
Response from Tania on Apr 19, 2024
Hello Margaret,Thank you for the feedback, we are happy that you enjoyed your stay with us. We are also happy to hear that our staff was helpful and friendly. We look forward to having you as a guest with us in the future.Best wishes,Tania

10/10 Excellent

Kerry

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful clean welcoming - perfect!
Stayed 1 night in Apr 2024
Response from Lindsey on Apr 14, 2024
Hello Kerry,Thank you for your feedback. We are thrilled that you enjoyed your stay with us! We strive to make each stay pleasant and we are glad that you had a great time! We look forward to welcoming you again as our guest. Warm Regards,

10/10 Excellent

Philip

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Krista on Apr 6, 2024
Hello Philip,Thank you for taking the time to provide us with a wonderful 5 out of 5 rating of your stay with us here at the Park Hyatt Toronto. We are thrilled to see that you enjoyed your stay with us, and we are hopeful to welcome you again in the future!Warm Regards, Krista

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, pleasant and professional staff. Great, clean rooms. Joni restaurant was excellent for breakfast with, again, excellent staff. Great location of the hotel near Univ. of Toronto and TONS of shops and great restaurants within walking distance in Yorkville. Would probably go back to Toronto just to stay at this hotel.
Stayed 2 nights in Mar 2024
Response from Travis on Mar 27, 2024
Hello Michael! Thank you for taking the time to provide your wonderful review of our hotel. I am glad to hear our staff made your stay memorable and that you were able to do some great shopping. We look forward to welcoming you back very soon!Warm Regards, Travis

10/10 Excellent

Donald, Halifax

Stayed 2 nights in Mar 2024
Response from Jamie on Apr 3, 2024
Dear Donald,Thank you for your wonderful 5/5 rating for our Park Hyatt Toronto! It was such a delight to see that you enjoyed your stay with us. We hope to welcome you back as our guest again on your future visits to the area!Warm regards,Jamie

10/10 Excellent

Elina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Lovely location. Doors are a bit thin so can hear everything, even from a corner suite
Stayed 10 nights in Feb 2024
Response from Jamie on Mar 10, 2024
Dear Elina,Thank you for your great review of our Park Hyatt Toronto! We're delighted to hear that you enjoyed your stay with us, and that our location was to your satisfaction. We hope to have the opportunity to welcome you back as our guest on your future visits to Toronto!Warm regards,Jamie

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The newly renovated property was beautiful the rooftop bar is a good option for evening cocktails and walkable to Yorkville shops and Bloor street!
Stayed 2 nights in Feb 2024
Response from Candace on Mar 4, 2024
Dear Christina,Thank you for taking the time to review your recent visit to our hotel. We are overjoyed to hear your positive feedback of the hotel and even more thrilled about your satisfaction with the location and excellent service during your visit. Our team will appreciate your positive feedback. We hope to welcome you back at Park Hyatt Toronto. Warm regards,Candace

10/10 Excellent

Carla

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Melinda on Mar 6, 2024
Dear Carla,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Park Hyatt Toronto again soon!Warm regards,Melinda

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Top notch
Stayed 2 nights in Feb 2024
Response from Ana on Feb 20, 2024
Dear Paul,Thank you for your feedback. We are delighted you enjoyed your stay with us. We hope to provide another fantastic experience the next time you visit Toronto!

10/10 Excellent

Geoffrey Paul

Liked: Cleanliness, property conditions & facilities
The nearby construction would be the only downside to this property.
Stayed 3 nights in Feb 2024
Response from Rebecca on Feb 16, 2024
Greeting Geoffrey Paul,Thank you for your stay at Park Hyatt Toronto. We are happy that you enjoyed your stay overall. We hope to have the opportunity to welcome you back. Warm regards,Rebecca

10/10 Excellent

Paul

Response from Melinda on Mar 22, 2024
Dear Paul,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Park Hyatt Toronto again soon!Warm regards,Melinda

8/10 Good

Bruce

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Melinda on Feb 14, 2024
Dear Bruce,Thank you for taking the time to review our property. We hope to welcome you back to Park Hyatt Toronto again soon!Warm regards,Melinda

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities
Welcoming staff. Lovely hospitality. Great room
Stayed 1 night in Feb 2024
Response from Melinda on Feb 6, 2024
Dear Nathan,Thank you for taking the time to review our property. We are so glad to hear our staff was welcoming and you found your room great! We hope to welcome you back to Park Hyatt Toronto soon!Warm regards,Melinda

10/10 Excellent

Phil

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Candace on Jan 29, 2024
Dear Phil,Thank you for your 5-star rating of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Park Hyatt Toronto.Warm regards,Candace

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great luxury hotel in an upscale neighbourhood. 2 fantastic restaurants on site. You must try the Writers Room - it has a magnificent view of the skyline. Lots of shopping and restaurants in the area.
Stayed 5 nights in Jan 2024
Response from Betsy on Jan 25, 2024
Dear Robyn,Thank you for the excellent feedback and rating. We are so happy that you felt out hotel was a great luxury hotel, and you enjoyed your magnificent view of the skyline. Thank you for staying with us. We look forward to welcoming you as our guest again soon.Warm Regards,

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Melinda on Jan 5, 2024
Dear Monika,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great service throughout the stay, good restaurant and room was much bigger than anticipated!
Response from Tieysha on Feb 10, 2024
Hello Jennifer,Thank you for your 5 out of 5 rating and review. We are pleased to know that you received great service throughout your stay, enjoyed our good restaurant, and your very big room. We hope we will have the pleasure of welcoming you back to Park Hyatt Toronto in the future.Warm Regards,

4/10 Poor

Youn, LIC

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Rebecca on Nov 28, 2023
Greetings Youn,Thank you for your feedback. Feel free to reach out via social media channels if you'd like to discuss your experience further.Warm regards,Rebecca

4/10 Poor

Ronald

Business traveller
Expensive room with noise of elevator next to the room and building construction outside. No communication on front
Stayed 3 nights in Nov 2023
Response from Michaela on Nov 22, 2023
Dear Ronald,I want to personally thank you for staying with us at Park Hyatt Toronto. I am sorry to hear your experience was less than perfect due to noise of the elevator and construction. I appreciate your time and feedback very much and do hope to have you back at some point in the future so you may experience us at our best. We are always here if you need us.

8/10 Good

Tomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Expensive parking
Stayed 4 nights in Sep 2023
Response from Ana on Nov 14, 2023
Dear Tomas, Thank you for your feedback. We're glad you enjoyed your stay. We will take note of your comments about our parking rates. We hope to see you again the next time you visit Toronto!

10/10 Excellent

Kee, Summit

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2023
Response from Betsy on Nov 7, 2023
Dear Kee,Thank you for your 5/5 rating and feedback. We appreciate all guest comments and feedback and thank you for taking time to share your experience with us. We are so glad that overall, you had an excellent stay. Thank you for staying with us. We look forward to welcoming you as our guest again soon.Warm Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Other than the coffee…….
Great hotel. Bad coffee.
Stayed 2 nights in Nov 2023
Response from Betsy on Nov 4, 2023
Dear Anonymous,Thank you for your 10/10 rating and feedback. We appreciate all guest comments and feedback and thank you for taking time to share your experience with us. We are so glad that you felt our hotel was great. We appreciate your insight about the coffee and will be sure to address them with our team. Thank you for staying with us. We hope to welcome you as our guest again very soon! Warm Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great stay
Beautiful hotel with a great location. Coffee at breakfast was horrible.
Stayed 1 night in Oct 2023
Response from Rebecca on Nov 2, 2023
Greetings,Thank you for your feedback. We are happy you enjoyed our beautiful hotel and the wonderful location. We are sorry to hear about the coffee. We will certainly pass this along to our management team. Hope you welcome you back again.Best regards,Rebecca

6/10 Okay

Brendon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stay was generally nice, and property in good shape. Booked a Junior Suite and was very comfortable with ample space while in town for a wedding. Disappointed spa access was not included despite the 5 star rating (access to sauna steam requires booking a treatment. Also, I was quoted a price of around $330 by the concierge for ground transportation, and billed close to $480 at check out... manager at the front desk said they would be in touch to work something out but never reached out. Not great. Would not recommend vs. other options in the area based on customer service and lack of amenities for the class of hotel.
Stayed 3 nights in Oct 2023
Response from Rebecca on Oct 30, 2023
Greetings Brendon, Thank you for taking the time to review your stay with us. We are happy to hear you enjoyed the property and the spacious suite, however I am disappointed to hear you had some trouble with transportation costs. Your feedback has been passed on to our management team for review. We hope to welcome you back again soon. Best Regards, Rebecca

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2023
Response from Rebecca on Oct 26, 2023
Greetings Grant,Thank you for providing 10/10. We appreciate your recent stay with us. We hope to welcome you back again. Best regards, Rebecca

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Jamison on Oct 25, 2023
Hello Wendy, Thank you for your 5-star rating of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Park Hyatt Toronto!Best regards,Jamison

10/10 Excellent

Tine

Stayed 7 nights in Oct 2023
Response from Betsy on Oct 23, 2023
Dear Tine,Thank you for the 10/10 rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

10/10 Excellent

Stuart

Stayed 1 night in Oct 2023
Response from Park Hyatt Toronto on Nov 11, 2023
Thank you for your recent stay with Park Hyatt Toronto.We are looking forward to welcoming you back in the nearest future.

10/10 Excellent

barry

Liked: Property conditions & facilities
A fantastic hotel and service. Room was large and really clean and comfortable. Will stay again.
Stayed 2 nights in Oct 2023
Response from Betsy on Oct 16, 2023
Dear Barry,Thank you for the 5/5 feedback and rating. We are so happy to hear that you felt our hotel was fantastic and you enjoyed the service. Thank you for staying with us. We look forward to welcoming you as our guest again soon.Warm Regards,

6/10 Okay

Yang

Travelled with partner
Liked: Cleanliness, amenities
I have to agree that the hotel facilities were mediocre, and the noise level was quite disturbing. The elevator noise during the night was particularly disruptive, often waking me up from sleep. Additionally, there were unidentified noise sources inside the room that continued for over ten minutes after turning off the lights.
Stayed 2 nights in Oct 2023
Response from Candace on Oct 15, 2023
Dear Yang,Thank you for taking the time to review your recent stay at our hotel. We are remorseful to hear that your stay did not meet expectations and that you were disappointed by the noise from the elevator & noises inside your room. Your feedback is very important to us and will be shared with the management team. We hope to welcome you back at Park Hyatt Toronto for an improved stay that exceeds all expectations.Warm regards,Candace

10/10 Excellent

Phil

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Park Hyatt Toronto on Oct 12, 2023
Thank you for your feedback! We are looking forward to having you back at the nearest future.

10/10 Excellent

Nawroz

Liked: Cleanliness, amenities, property conditions & facilities
I loveeee this hotel and the staff
Stayed 3 nights in Oct 2023
Response from Jamie on Oct 10, 2023
Dear Nawroz,Thank you for taking the time to review our Park Hyatt Toronto. We're delighted to hear you enjoyed your stay with us, and our team will appreciate your kind words! We hope to have the opportunity to welcome you back as our guest in the future!Warm regards,

10/10 Excellent

Hubert

Travelled with partner
All was great
Stayed 3 nights in Oct 2023
Response from Tieysha on Oct 9, 2023
Hello Hubert,Thank you for leaving us a review as well as your rating. We are pleased to know your stay with us here at Park Hyatt Toronto met all of your expectations. We hope we have the pleasure of welcoming you back soon.

10/10 Excellent

brian

Liked: Cleanliness, room comfort
Wonderful!
Beautiful hotel! Very clean. Rooms were gorgeous. Restaurant and rooftop bar were excellent. Location was also fabulous!
Stayed 3 nights in Oct 2023
Response from Candace on Oct 8, 2023
Dear brian,Thank you for taking the time to share your experience at our hotel. We are happy to hear that you enjoyed your room, restaurant, and the rooftop bar. Our team will appreciate your positive feedback. We look forward to welcoming you again soon!Warm regards,Candace

10/10 Excellent

Peter

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Best in Toronto, period.
As good as any 5-star in Toronto. Best location in (mid)town. Only one complaint - worst coffee I’ve ever tasted. Unbelievably bad. Other than that, I love this place and the staff and service is the best Toronto has to offer! Have stayed many times. Will stay many more.
Stayed 3 nights in Oct 2023
Response from Jamie on Oct 7, 2023
Dear Peter,Thank you for your wonderful review of our Park Hyatt Toronto. We're delighted to hear you have enjoyed your stays with us, and our team will appreciate your kind words! We look forward to welcoming you back as our guest in the future!Warm regards,

10/10 Excellent

Gavin, Pearland

Stayed 4 nights in Sep 2023
Response from Park Hyatt Toronto on Oct 29, 2023
Thank you for your recent stay with us. We are looking forward to having you back at the nearest future.

10/10 Excellent

Ionut

Stayed 3 nights in Oct 2023
Response from Park Hyatt Toronto on Oct 29, 2023
Thank you for your recent stay with us. We are looking forward to having you back at the nearest future.

10/10 Excellent

Cheri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and professional staff! Always greeted us with a good morning and opened all the doors! We had a wonderful experiance!
Stayed 2 nights in Sep 2023
Response from shelly on Sep 28, 2023
Hello Cheri! Thank you for taking the time to provide us with an excellent rating. I am delighted to learn that you were greeted warmly each day and that you had a wonderful experience with us. Thank you for choosing Hyatt when you travel. Please let us know if we may be of further assistance. We look forward to welcoming you as our guest again soon. Warm regards, Shelly

4/10 Poor

Shana

Stayed 1 night in Sep 2023
Response from Michaela on Sep 27, 2023
Hello Shana. Thank you for being our Guest at Park Hyatt Toronto. I appreciate your time and review. Please reach out to us on Facebook or Twitter if you need assistance with your stay. I appreciate your time.

6/10 Okay

glen, new york

Travelled with family
Liked: Amenities
Suite was smaller then a usual sweet, great staff and location
Stayed 3 nights in Sep 2023
Response from Jamie on Sep 26, 2023
Dear Glen,Thank you for taking the time to review our hotel. We appreciate your feedback; it is great to hear you had a pleasant experience with our team and enjoyed the location of our hotel. Thank you for choosing to stay with us, we hope to have the opportunity to welcome you back as our guest in the future!Warm regards,

10/10 Excellent

??

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
location is prefect， walk distance to the most popular street yonge street.
Stayed 3 nights in Sep 2023
Response from Park Hyatt Toronto on Sep 24, 2023
Thank you very much for your recent stay.Looking forward to welcoming you back in the nearest future.

8/10 Good

andrew

Stayed 3 nights in Sep 2023
Response from Ana on Sep 22, 2023
Greetings Andrew,Thank you for sharing your rating! We hope to provide an even better experience in the future!

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2023
Response from Park Hyatt Toronto on Sep 19, 2023
Thank you for your recent stay. We hope to having you back in the nearest future.

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023
Response from Park Hyatt Toronto on Sep 19, 2023
Thank you for your recent stay. We hope to having you back in the nearest future.

10/10 Excellent

stephen

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Park Hyatt Toronto on Sep 19, 2023
Thank you for your recent stay. We hope to having you back in the nearest future.

10/10 Excellent

Noelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the service!
Stayed 3 nights in Sep 2023
Response from Jamie on Sep 18, 2023
Dear Noelle,Thank you for your wonderful review of our hotel, we're delighted to hear you enjoyed your stay with us and that you loved our service! Our team will appreciate your kind words! We hope to have the opportunity to welcome you back as our guest in the future!Warm regards,

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, room comfort
As usual service was excellent and the room was great especially silly the automatic lights when you get up in the middle of the night.
Stayed 1 night in Sep 2023
Response from Park Hyatt Toronto on Sep 14, 2023
Dear Amanda, Thank you very much for your feedback. We were happy to having you and look forward to welcome you back at the nearest future. Best wishes,

10/10 Excellent

Brendah

Stayed 2 nights in Sep 2023
Response from Park Hyatt Toronto on Sep 16, 2023
Thank you for your feedback!Park Hyatt Toronto

10/10 Excellent

Rami, jerusalem

Stayed 1 night in Sep 2023
Response from Park Hyatt Toronto on Oct 29, 2023
Thank you for your recent stay with us. We are looking forward to having you back at the nearest future.