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We visited for 2 nights. The hotel was very clean but I was very disappointed in the insulation of the walls. I could hear children crying all day/night long. Also, they do allow dogs and I also experienced a dog barking non stop for several hours.
This location is also on a flight path and we heard 10 plans an hour pass over very noisy. And there is a train track going in right in front of the property, which I cannot even imagine what that will be like.
The hotel itself was wonderful! Everything within their control, they excel at.
However, due to all the construction around the hotel, there is a lot of traffic, and navigating can be difficult especially if you rely on a gps.
Jessie
Stayed 4 nights in May 2024
10/10 Excellent
Yessica
Travelled with family, Travelled with family and small children
Thank you for your valuable feedback. We are glad that you enjoyed your stay with us. Thank you for choosing Hyatt. Looking forward to welcoming you back.
Property was clean beds so comfortable staff so si friendly kind and professional I love everything about this hotel.
Jessica M
Stayed 3 nights in May 2024
Response from Poly on May 28, 2024
Thank you for your valuable feedback and for choosing Hyatt. We are pleased to hear that you that you had a very positive experience during your stay. Looking forward to welcoming you back soon.
‼️ATTENTION: If you wanna lose you car go book this hotel.My friend’s car got stolen here in the hotel parking lot.This is not first time happening here i saw other same reviews here.Manager making excuses they have technical problem with cctv cameras I believe they all are included in robberies happening in Hotel parking lot.Don’t give your hard earn money to them avoid this hotel
I booked a room with three beds for 3 people. The room was clean but the blanket for the sofa bed was stained. We had it exchanged. But the biggest problem was the only mirror in the unit was located in the bathroom. They need to instal a full length mirror the room.
Lois
Stayed 1 night in Apr 2024
Response from Aman on Apr 30, 2024
Thank you for your valuable feedback; we look forward to welcoming you again soon!
10/10 Excellent
Ingrid
Apr 27, 2024
Hotel very clean. Room spacious enough for four adults. Easy access off 401 travelling east.
Ingrid
Stayed 1 night in Apr 2024
Response from Aman on Apr 30, 2024
Thank you for your valuable feedback; we look forward to welcoming you again soon!
Great for family. Room is clean and staff was very friendly. Parking was included and easy accessible. Room was clean. We’re a family of 5 and the included breakfast was a great add on. The hotel had a pool but we didn’t get a chance to use with a full schedule. It’s about 25-30 mins from downtown Toronto attractions. There is lots of construction being down around the area. There is not a view from the location, only the city and parking lot. Only complaint was a very rude/noisy neighbor in the next room. The walls seemed very thin. Besides that, great location for a family/friendly stay.
Zhi Gui
Stayed 3 nights in Apr 2024
Response from Aman on Apr 11, 2024
Thank you for your valuable feedback; we look forward to welcoming you again soon!