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Reviews of Holiday Inn Toronto - Int'l Airport, an IHG Hotel

3.5 out of 5
Holiday Inn Toronto - Int'l Airport, an IHG Hotel
970 Dixon Rd, Toronto, ON

Reviews

8.2

Very good

Rating 10 - Excellent. 905 out of 1878 reviews" "
Rating 8 - Good. 551 out of 1878 reviews" "
Rating 6 - Okay. 216 out of 1878 reviews" "
Rating 4 - Poor. 89 out of 1878 reviews" "
Rating 2 - Terrible. 117 out of 1878 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paulo

Liked: Cleanliness, amenities, property conditions & facilities
Very good, 💯
Stayed 1 night in May 2024

10/10 Excellent

Niang

Liked: Cleanliness, property conditions & facilities
It’s good
Stayed 1 night in May 2024
Response from OB on May 26, 2024
Dear Niang,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Closer to the airport
Stayed 1 night in May 2024
Response from OB on May 26, 2024
Dear George,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
Clean and quiet and helpful staff
Stayed 1 night in May 2024
Response from OB on May 24, 2024
Dear Scott,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

8/10 Good

Keri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to airport. Easy check in
Stayed 1 night in May 2024
Response from Obeid Dadarkar on May 22, 2024
Dear Keri,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport.We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. Your positive comments about our staff are greatly appreciated. We're thrilled that you had a memorable stay, and we look forward to welcoming you back in the future. Thank you. Warm Regards, Obeid Dadarkar Guest Services Manager

10/10 Excellent

Mia

Business traveller
Liked: Cleanliness, amenities
clean and good price
Stayed 1 night in Apr 2024
Response from OB on May 21, 2024
Dear Mia,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay, great room
Stayed 1 night in May 2024
Response from OB on May 20, 2024
Dear Matthew,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great for a short stay
Stayed 1 night in May 2024
Response from OB on May 15, 2024
Dear Kristen,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

10/10 Excellent

David

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice bedroom and really convenient transportation to airport
Stayed 1 night in May 2024
Response from OB on May 12, 2024
Dear David,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from OB on May 12, 2024
Dear Alex,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

10/10 Excellent

Lucille

Stayed 1 night in May 2024
Response from OB on May 25, 2024
Dear Lucille,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

10/10 Excellent

Tim

Business traveller, Travelled with group
All was good but I forgot my phone charger in room didn’t notice till I got home
Stayed 1 night in May 2024
Response from OB on May 6, 2024
Dear Tim,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

10/10 Excellent

Robin

Liked: Amenities
This hotel is very nice and clean. All staff were friendly and room was perfect. Will stay again… close to airport!
Stayed 1 night in Apr 2024
Response from Obeid Dadarkar on May 3, 2024
Dear Robin,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport.We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. Your positive comments about our staff are greatly appreciated. We're thrilled that you had a memorable stay, and we look forward to welcoming you back in the future. Thank you. Warm Regards, Obeid Dadarkar Guest Services Manager

10/10 Excellent

delores

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Obeid Dadarkar on May 3, 2024
Dear Delores,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport.We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us.We're thrilled that you had a memorable stay, and we look forward to welcoming you back in the future. Thank you. Warm Regards, Obeid Dadarkar Guest Services Manager

8/10 Good

Tracy, london

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Obeid Dadarkar on May 3, 2024
Dear Tracy,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport.We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We're thrilled that you had a memorable stay, and we look forward to welcoming you back in the future. Thank you. Warm Regards, Obeid Dadarkar Guest Services Manager

8/10 Good

DEAN

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Obeid Dadarkar on May 2, 2024
Dear Dean,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport.We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future. Thank you. Warm Regards, Obeid Dadarkar Guest Services Manager

8/10 Good

Kimberley

Stayed 2 nights in Apr 2024
Response from Obeid Dadarkar on May 22, 2024
Dear Kevin,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport.We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future. Thank you. Warm Regards, Obeid Dadarkar Guest Services Manager

10/10 Excellent

Charmaine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Obeid Dadarkar on May 2, 2024
Dear Charmaine,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport.We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future. Thank you. Warm Regards, Obeid Dadarkar Guest Services Manager

10/10 Excellent

Minarda

Liked: Cleanliness, amenities, property conditions & facilities
Close to airport. Polite staff
Stayed 1 night in Apr 2024
Response from Obeid Dadarkar on May 2, 2024
Dear Minarda,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport.We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. Your positive comments about our staff are greatly appreciated. We're thrilled that you had a memorable stay, and we look forward to welcoming you back in the future. Thank you. Warm Regards, Obeid Dadarkar Guest Services Manager

2/10 Terrible

Kristina, Porter Ranch

Stayed 1 night in Apr 2024
Response from OB on May 20, 2024
Dear Kristina,We appreciate your feedback and are glad to have had you as our guest. We are always striving to improve, so if you have any specific suggestions on how we can enhance your experience, please feel free to share. Your input is invaluable to us.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

6/10 Okay

mark

Liked: Cleanliness
They need more staff, and/or better trained staff It took more that 40 mijs just to check in.
Stayed 1 night in Apr 2024
Response from Obeid Dadarkar on Apr 29, 2024
Dear Mark,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport.We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. Your comment about our staff is greatly appreciated and we will work on it. We're thrilled that you had a memorable stay, and we look forward to welcoming you back in the future. Thank you. Warm Regards, Obeid Dadarkar Guest Services Manager

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Only stayed one night and I found the hotel staff to be friendly and polite. Room was comfortable and clean. The free WiFi was easy to access and worked well. Although it did not bother me, I did hear the airplanes from the airport operating late at night.
Stayed 1 night in Apr 2024
Response from OB on Apr 27, 2024
Dear David,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

10/10 Excellent

Byron

Stayed 1 night in Apr 2024
Response from OB on May 20, 2024
Dear Byron,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

10/10 Excellent

Candice

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here following our long flight home from Europe. Shuttle picked us up..front desk staff was very friendly..room was extremely comfortable and clean. Didn't really take advantage of restaurant or any amenities.
Stayed 1 night in Apr 2024
Response from OB on Apr 21, 2024
Dear Candice,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

10/10 Excellent

Blair

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good food
Stayed 1 night in Apr 2024
Response from OB on Apr 21, 2024
Dear Blair,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

8/10 Good

Gloria

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from OB on Apr 21, 2024
Dear Gloria,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

10/10 Excellent

Nancy, New Liskeard

Stayed 2 nights in Apr 2024
Response from OB on May 10, 2024
Dear Nancy,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

10/10 Excellent

Leo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from OB on Apr 21, 2024
Dear Leo,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

10/10 Excellent

Weiwen

Stayed 1 night in Apr 2024
Response from OB on May 6, 2024
Dear Weiwen,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

10/10 Excellent

Valerie

Liked: Cleanliness, property conditions & facilities
Great stay! Friendly….safe! Amazing wings!!
Stayed 1 night in Apr 2024
Response from OB on Apr 17, 2024
Dear Valerie,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

4/10 Poor

Douglas

Business traveller
This property is very tired. It really needs an update. The first room the heater sounded like a tank and when I switched rooms the bathroom had dried blood on the floor. Never again
Stayed 1 night in Apr 2024
Response from OB on Apr 16, 2024
Dear Douglas,We apologize for any issues you encountered with the cleanliness of your room. This is not up to our standards, and we will address this with our housekeeping and maintenance team to ensure a pristine environment for all our guestsThank you.Warm Regards,Obeid DadarkarGuest Services Manager

4/10 Poor

VIBEKE

Travelled with family
Liked: Cleanliness
There was a girls hockey tournament over the weekend and the guests that were part of the tournament were up late and were very noisy in the halls between 11 pm and 2 am. It is management's responsibility to make sure the floors are quiet after 11 pm so other paying guests are able to sleep and enjoy their stay. Why would they not allocate specific floors for the hockey guests only so other guests are able to sleep well or have security guards patrolling the floors to enforce quiet time after 11 pm? It is not rocket science. Poor job Holiday Inn.
Stayed 1 night in Apr 2024
Response from SRKN on Apr 15, 2024
Hello Keating,Thank you for taking the time to provide feedback. We sincerely apologize for any discomfort you experienced due to the noise issue initially encountered during your stay.Unfortunately, as we were sold out we were not able to allocate all rooms for the hockey team on the same floor.I would like to let you that we refunded your 28 parking charges to the credit card on the profile ending 0420.Your satisfaction is of the utmost importance to us, and we appreciate your understanding.Thanks,Holiday inn management

10/10 Excellent

Susanna M

Stayed 2 nights in Apr 2024
Response from OB on May 6, 2024
Dear Susanna,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

2/10 Terrible

Kenzie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from OB on Apr 13, 2024
Dear Kenzie,We appreciate your feedback and are glad to have had you as our guest. We are always striving to improve, so if you have any specific suggestions on how we can enhance your experience, please feel free to share. Your input is invaluable to us.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

10/10 Excellent

Soenke

Liked: Cleanliness, amenities, property conditions & facilities
Nothing unique, modern, clean and everything works
Stayed 1 night in Apr 2024
Response from Obeid Dadarkar on Apr 11, 2024
Dear Soenke,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport.We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. Your positive comments about us are greatly appreciated. We're thrilled that you had a memorable stay, and we look forward to welcoming you back in the future. Thank you. Warm Regards, Obeid Dadarkar Guest Services Manager

2/10 Terrible

Cary

Stayed 1 night in Apr 2024
Response from OB on Apr 29, 2024
Dear Cary,We appreciate your feedback and are glad to have had you as our guest. We are always striving to improve, so if you have any specific suggestions on how we can enhance your experience, please feel free to share. Your input is invaluable to us.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

8/10 Good

Andrew

Stayed 1 night in Apr 2024
Response from OB on Apr 29, 2024
Dear Andrew,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

10/10 Excellent

Galo

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
We have stay in this hotel for many years. There has been some very good improvements.
Stayed 1 night in Apr 2024
Response from OB on Apr 9, 2024
Dear Galo,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

10/10 Excellent

Crystal, Naples

Stayed 1 night in Apr 2024
Response from OB on Apr 28, 2024
Dear Crystal,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from OB on Apr 7, 2024
Dear Mark,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

8/10 Good

jacqueline

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from OB on Apr 7, 2024
Dear Jacqueline,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

8/10 Good

Theresa

Liked: Cleanliness, property conditions & facilities
Overall good experience
Stayed 1 night in Apr 2024
Response from OB on Apr 6, 2024
Dear Theresa,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

10/10 Excellent

Andrew

Stayed 1 night in Mar 2024
Response from OB on Apr 26, 2024
Dear Andrew,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

8/10 Good

Alain

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from OB on Apr 6, 2024
Dear Alain,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

8/10 Good

Normand

Liked: Property conditions & facilities
Very convenient to go to airport. Staff very friendly and helpful.
Stayed 1 night in Apr 2024
Response from OB on Apr 9, 2024
Dear Normand,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Used airport shuttle
Stayed 1 night in Mar 2024
Response from OB on Apr 5, 2024
Dear Lori,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

8/10 Good

Kyoko

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We arrived nearly 9:30 in the evening but the restaurant was still opened. We’re quite happy that we didn’t need to worry about very late dinner and their foods were quite good.
Stayed 1 night in Mar 2024
Response from OB on Apr 2, 2024
Dear Kyoko,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Will definitely stay here again
Stayed 1 night in Mar 2024
Response from OB on Mar 31, 2024
Dear Brian,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

10/10 Excellent

Lorraine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from OB on Mar 30, 2024
Dear Lorraine,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager

8/10 Good

Jeff

Travelled with partner
Check in was done promptly
Stayed 1 night in Mar 2024
Response from Obeid Dadarkar on Mar 21, 2024
Dear Jeff,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport.We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. Your positive comments about us are greatly appreciated. We're thrilled that you had a memorable stay, and we look forward to welcoming you back in the future. Thank you. Warm Regards, Obeid Dadarkar Guest Services Manager