Daily full breakfast for a fee

Reviews of Alt Hotel Toronto Airport

3 out of 5
Alt Hotel Toronto Airport
6080 Viscount Rd, Mississauga, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1026 out of 1598 reviews" "
Rating 8 - Good. 411 out of 1598 reviews" "
Rating 6 - Okay. 93 out of 1598 reviews" "
Rating 4 - Poor. 37 out of 1598 reviews" "
Rating 2 - Terrible. 31 out of 1598 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, very convenient if you need to fly next day early in the morning
Stayed 1 night in May 2024

10/10 Excellent

Kenneth

Very convenient…..train/walk to airport. Great restaurant.
Stayed 1 night in Feb 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Just short train ride and walk to airport so very convenient for overnight layovers. Excellent restaurant.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark, Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ALT continues to be a great option at YYZ.
Stayed 1 night in May 2024
Response from Erkin, Front Desk Supervisor on May 26, 2024
Hello Mark,We appreciate your positive feedback, I'm glad you enjoy staying with us! We look forward to welcoming you in the future!

10/10 Excellent

Diana, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to airport
Stayed 1 night in May 2024
Response from Erkin, Front Desk Supervisor on May 26, 2024
Hello Michelle,I'm glad you enjoyed your stay with us overall! We indeed have easy access to the airport from the hotel and vice versa!

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in May 2024
Response from Erkin, Front Desk Supervisor on May 26, 2024
Hello Victoria,I'm glad you enjoyed your stay with us overall! We appreciate your feedback, and we hope to welcome you again for an even better experience.

10/10 Excellent

Norman

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Erkin, Front Desk Supervisor on May 26, 2024
Hello Norman,I'm glad you enjoyed your stay with us, we appreciate your feedback!

10/10 Excellent

Gregory, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities and staff. Pricey but convenient for that final evening before an early morning flight.
Stayed 1 night in May 2024
Response from Erkin, Front Desk Supervisor on May 23, 2024
Hello Gregory,I'm glad you enjoyed your stay with us! We appreciate your positive feedback, and we look forward to welcoming you again in the future!

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to be able to get transportation from the airport to the hotel.
Stayed 1 night in May 2024
Response from Erkin, Front Desk Supervisor on May 23, 2024
Hello Kathy,I'm glad you enjoyed your stay with us, the monorail from the airport makes transportation back and forth a breeze!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Erkin, Front Desk Supervisor on May 23, 2024
Hello Edward,I'm glad you enjoyed your stay with us, we appreciate your feedback!

10/10 Excellent

Mahima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you're by the airport.
Stayed 1 night in Feb 2024
Response from Erkin, Front Desk Supervisor on May 22, 2024
Hello Mahima,I'm delighted to know you enjoyed your stay with us! We appreciate your feedback, and we look forward to welcoming you again in the future!

6/10 Okay

Brent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was smaller than expected. Easy to miss parking as it is across from the hotel. Staff were nice.
Stayed 1 night in May 2024
Response from Erkin, Front Desk Supervisor on May 22, 2024
Hello Brent,Thank you for proviidng your feedback with us. I'm glad you enjoyed the service of our staff! I apologize that the room was smaller than your expectations. Although not a huge difference, we do have bigger rooms available in the hotel than the one you were in as well, just for future reference. Once again, we appreciate your feedback, and we hope to welcome you again in the future for a better experience.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Erkin, Front Desk Supervisor on May 22, 2024
Hello Nicole,I'm glad you enjoyed your stay with us! We appreciate your feedback, and we look forward to seeing you again in the future!

10/10 Excellent

Diane, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Wish I could have a microwave in the room. Otherwise all was good.
Stayed 1 night in May 2024
Response from Erkin, Front Desk Supervisor on May 22, 2024
Hello Diane,I'm glad you enjoyed your stay with us! Just for future reference, we provide microwaves upon request. Simply let us know ahead of time should you choose to stay with us again in the future!

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient if you are on an early flight.
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on May 22, 2024
Hello Laura,I'm glad you enjoyed your stay with us overall! We appreciate your feedback, and we hope to welcome you back again for an even better experience.

10/10 Excellent

Terrance

Travelled with family
Liked: Amenities
The Alt was a fantastic first night of an extended family vacation. Only interaction due to flights was with front desk staff who were excellent.
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on May 22, 2024
Hello Terrance,I'm glad you enjoyed your stay with us! We appreciate your positive feedback, and we look forward to welcoming you back in the future!

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness
Great for early morning flights.
Stayed 1 night in May 2024
Response from Erkin, Front Desk Supervisor on May 22, 2024
Hello Richard,I'm delighted that you enjoyed your stay with us, we appreciate your positive feedback!

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff, comfortable beds and great location.
Stayed 1 night in May 2024
Response from Erkin, Front Desk Supervisor on May 22, 2024
Hello Judy,We appreciate your feedback, I'm glad you enjoyed your stay with us!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This is as close to an airport hotel that you can get without actually being in the airport. The airport has a train that runs between the terminals and this hotel is at the end of this service (it it a VERY short walk once outside….like 200 feet) This allows easy access to both terminals after checking out. The restaurant is all you need (pizza, sandwiches, salads and a fully stocked bar) The rooms are ok , clean, and a nice place to kill hours or a day between flights, It ends the need for waiting for a shuttle. Recommended.
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on May 9, 2024
Hello Robert, I'm glad you enjoyed your stay with us overall, we appreciate you taking the time to provide a detailed feedback about the hotel! The train runs 24/7, every 4 minutes, and is free of charges as well.We look forward to welcoming you again in the future for an even better experience!

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice handy place for catching an early flight. Room was well organized, no clutter and with large windows with lots of light.
Stayed 1 night in May 2024
Response from Julia, Front Desk Supervisor on May 9, 2024
Hello Suzanne! I am glad to hear you enjoyed your stay with us, and that it was convenient for you. We hope to welcome you again soon, for an even better stay.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024
Response from Julia, Front Desk Supervisor on May 9, 2024
Hello William! I am glad to hear you enjoyed your stay with us, and that it was convenient for you. We hope to welcome you again soon, for an even better stay.

10/10 Excellent

Karen, Victoriaq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option if you have a layover, would stay again!
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on May 6, 2024
Hello Karen,I'm glad you enjoyed your stay with us! We appreciate your feedback, and we look forward to welcoming you again in the future!

8/10 Good

Shari

Stayed 1 night in May 2024
Response from Julia, Front Desk Supervisor on May 9, 2024
Hello Shari! Thank you for taking the time to answer our survey. I am delighted to hear you enjoyed your stay with us. We hope to welcome you again soon, for an even better stay.

8/10 Good

Victor

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not enough electric socket’s for electronic devices or surfaces for suitcases. cheap on netspresso coffee or comfortable chairs to set in. Designed for 1 guest and not two!!
Stayed 1 night in May 2024
Response from Erkin, Front Desk Supervisor on May 6, 2024
Hello Victor,Thank you for taking the time to provide your feedback with us. It helps us better improve our products and services.I sincerely apologize that the room wasn't up to your expectations. I understand your frustration with not having enough electric sockets and not having enough surfaces for suitcases. Our rooms are due renovations by the end of this year, and your feedback provides us with ideas on how we can improve upon what we offer inside the rooms. We will pass this information on to our housekeeping and maintenance departments so that they can work on the improvements necessary.Once again, we appreciate your feedback, and we look forward to welcoming you again for a better experience overall.

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Erkin, Front Desk Supervisor on May 4, 2024
Hello Darlene,I'm glad you enjoyed your stay with us, we appreciate your feedback!

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Clean rooms
Stayed 2 nights in May 2024
Response from Erkin, Front Desk Supervisor on May 3, 2024
Hello Michelle,I'm delighted to know you enjoyed your stay with us! We appreciate your feedback, and we're looking forward to welcome you again in the future!

10/10 Excellent

Marianne

Stayed 1 night in May 2024
Response from Erkin, Front Desk Supervisor on May 23, 2024
Hello Marianne,Thank you for choosing to stay with us, I'm glad you enjoyed it!

8/10 Good

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wished these rooms included a mini-fridge!
Stayed 1 night in May 2024
Response from Julia, Front Desk Supervisor on May 3, 2024
Hello Pauline! Thank you for taking the time to give us feedback. We do have mini-fridges available upon requests for now. This year we will have room upgrades, and it is in our plans to have rooms already available with mini-fridges. We hope to welcome you again for an even better stay!

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Julia, Front Desk Supervisor on May 3, 2024
Hello Scott! We are delighted you enjoyed your stay! Thank you for taking the time to give us feedback. Looking forward to welcoming you again soon for an even better stay.

8/10 Good

John

Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on May 22, 2024
Hello John,I'm glad you enjoyed your stay with us overall! We appreciate your feedback, and we hope to welcome you again in the future for an even better experience.

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Julia, Front Desk Supervisor on May 3, 2024
Hello Zahra! Thank you for taking the time to give us feedback. We are delighted you enjoyed your stay! Looking forward to welcoming you again soon for an even better stay.

10/10 Excellent

Dawn

Travelled with partner
Closeness to airport
Stayed 1 night in Apr 2024
Response from Julia, Front Desk Supervisor on May 3, 2024
Hello Dawn! Thank you for taking the time to answer the survey. We are glad you enjoyed your stay. The closeness to airport makes us very convenient!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the airport train.
Stayed 1 night in Apr 2024
Response from Julia, Front Desk Supervisor on May 3, 2024
Hello Steve! We are glad you enjoyed your stay. The airport train makes us very convenient for guests with early flights. Hope to welcome you again soon for an even better stay!

10/10 Excellent

Leon, Lucan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Julia, Front Desk Supervisor on May 3, 2024
Hello Leon! Thank you for taking the time to give us feedback. We are delighted you enjoyed your stay! Looking forward to welcoming you again soon.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 28, 2024
Hello Erin,I'm glad you enjoyed your stay with us, we appreciate your feedback!

10/10 Excellent

Pierre, Timmins

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 28, 2024
Hello Pierre,I'm glad you enjoyed your stay with us, we appreciate your feedback!

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice for airport hotel
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 26, 2024
Hello Brian,I'm glad you enjoyed your stay with us, we appreciate your feedback!

10/10 Excellent

JEREMIAS

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and efficient
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 24, 2024
Hello Jeremias,I'm glad you enjoyed the service of our staff, we appreciate your feedback!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most convenient places to stay near Pearson Airport. On the monorail line to both terminals one and three.
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 24, 2024
Hello Scott,I'm glad you enjoy staying with us! We are very close to the airport with the monorail indeed!

8/10 Good

Gerard

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Erkin, Front Desk Supervisor on Apr 24, 2024
Hello Gerard,I'm glad you enjoyed your stay with us overall! We appreciate your feedback, and we hope to welcome you again in the future for an even better experience.

8/10 Good

Myrna-Joy

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 22, 2024
Hello Myma-Joy,I'm glad you enjoyed your stay with us overall! We appreciate your feedback, and we hope to welcome you in the future for an even better experience.

8/10 Good

Haz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Easy access to the airport, poor amenity (no after-bath wear, no toothbrush )
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 20, 2024
Hello Haz,Thank you for taking the time to provide your feedback with us. We currently don't have after-bath wear available unfortunately, however, we are planning room renovations in the near future and will definitely consider adding after-bath wear to the rooms. For future reference, we do have dental kits available with a toothbrush and a toothpaste in them upon request. Once again, thank you for taking the time to provide your feedback with us, and we hope to welcome you again in the future for a better experience.

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Convenient clean and great food
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 20, 2024
Hello Ron,We appreciate your positive feedback! I'm glad you enjoyed your stay with us!We are located very close to the airport indeed and it takes 5 minutes with the Terminal LINK Train/Monorail that operates 24/7, and every 4 minutes!

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 20, 2024
Hello Donald,I'm glad you were satisfied during your stay with us overall! We appreciate your feedback, and we hope to welcome you again in the future for an even better experience.

6/10 Okay

Janice

Liked: Staff & service
No coffee in rooms. No room service. No shuttles
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 19, 2024
Hello Janice! Thank you for providing us with your feedback, and taking the time to give us this review. All of our rooms are equipped with a Nespresso machine, along with coffee pods and tea. As for room service - we now have a QR code in the rooms to make ordering from our restaurant more convenient. However, you are required to pick up the order yourself, as we do not have a delivery service. In regards to transportation to and from the hotel, guests have access to the link train, which is located in the station next to the hotel. It runs every four minutes, 24/7, and free of charge, making it the most convenient option. Once again, thank you for providing your feedback with us, and we hope to welcome you again in the future for a better experience.

10/10 Excellent

Christine

Stayed 1 night in Apr 2024
Response from Julia, Front Desk Supervisor on May 9, 2024
Hello Christine! Thank you for taking the time to answer our survey. I am delighted to hear you enjoyed your stay with us. We hope to welcome you again soon, for an even better stay.

10/10 Excellent

Susan

Stayed 1 night in Apr 2024
Response from Julia, Front Desk Supervisor on May 9, 2024
Hello Susan! We hope to welcome you again soon, for an even better stay. I am delighted to hear you enjoyed your stay with us. Thank you for taking the time to answer our survey.

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 19, 2024
Hello Kris,I'm glad you enjoyed your stay with us, we appreciate your feedback!

8/10 Good

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of being so close to the airport for a quick stopover stay was second to none. The staff were lovely as well.
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 17, 2024
Hello Candice,I'm glad you enjoyed your stay with us and the service of our staff overall! We appreciate your positive feedback, and we hope to welcome you again in the future for an even better experience.