Lobby lounge
Check availability

Reviews of Springhill Suites by Marriott Lawrence

3 out of 5
Springhill Suites by Marriott Lawrence
1 Riverfront Plz, Lawrence, KS

Reviews

8.8

Excellent

Rating 10 - Excellent. 353 out of 642 reviews" "
Rating 8 - Good. 206 out of 642 reviews" "
Rating 6 - Okay. 48 out of 642 reviews" "
Rating 4 - Poor. 23 out of 642 reviews" "
Rating 2 - Terrible. 12 out of 642 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura, Des Moines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was pretty perfect. The staff was welcoming; the room was comfortable; the breakfast was excellent. The hot tub wasn’t working and the gym was bare bones, but I don’t pick a hotel for these amenities, and they sufficed. I would definitely stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and view of river, microwave, refrigerator. food prep area. Parking excellent. Jacuzzi was not working.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel’s entrance and layout is a bit quirky. It is not your typical big box hotel. Some may find that charming, others may not. It was fine with us. Lobby and breakfast area were very clean and well kept. Desk staff were very welcoming and helpful. Been on a lot of trips in the last few years and they by far have been the most outstanding and friendly check in/check out staff we have encountered. Rooms are bigger but layout a bit odd. Hard to get to closet with 2 beds, no dresser or drawers to put things in. Maybe putting some shelves on a wall would help. River view from room. Train didn’t bother us.
Stayed 1 night in Jan 2024

10/10 Excellent

Kristin

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Average at Best
Stayed here for one night. The photos online look vibrant and bright. However, the place is really not very bright or vibrant. The layout of the hotel is interesting. You go in on the 3rd floor to check in and the rooms are below. I was on the first floor. The elevators made very strange noises on the way down, and I was worried they were going to get stuck. In the lobby there were also randomly placed trash cans. I’m assuming because of ceiling leaks. The first floor smelled had a burnt smell to it. I know the pool is on that floor, but it just had a very strange smell to it. When I looked around the room, it was okay. The shower had a few hairs in it from what I’m assuming was the previous stay. I was only there for one night, so I didn’t want to make a huge deal of it, but the cleanliness could have been better. The overall experience was okay at best. There’s definitely better hotels I could have stayed at. I guess the best thing about this one was the location. I just wasn’t super impressed overall.
Stayed 1 night in Jan 2024

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Ruthie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great suite room for our family, including a trundle style couch.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay but we were told that room service only comes every third day which would’ve been nice to know in the beginning.
Stayed 2 nights in Jan 2024

8/10 Good

Martha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
3 nights in Lawrence
Enjoyed a very pleasant three night stay, thanks to Jack at the front desk for making our visit. Especially nice.
Stayed 3 nights in Jan 2024

10/10 Excellent

Hallie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel it’s the perfect location in Lawrence! Also love how the rooms are set up- spacious but decided just right so it feels like 2 separate rooms. This used to be an outlet mall- a repurposed space it always a bonus. It doesn’t get much more eco friendly than that!
Stayed 1 night in Dec 2023

10/10 Excellent

Ashley

Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff, great place to stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Jonathan, Dallas

Stayed 1 night in Dec 2023

10/10 Excellent

ROBERT, Richardson

Stayed 1 night in Dec 2023

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and a great breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Downtown Location
The Springhill Suites has the best location in Lawrence. At the north end of downtown and right on the river. Small but well equipped rooms. Decent breakfast but limited parking, especially during events like wedding receptions.
Stayed 1 night in Dec 2023

10/10 Excellent

monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jeff was very friendly and check in was a breeze ! Breakfast buffet could use improvement compared to other facilities.
Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

rocio

Stayed 1 night in Nov 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was sooo great— free range scrambled eggs, oat milk option, great coffee with honey available , granola with side servings of walnuts, raisins, apples, oranges and bananas (yes, we’re healthy eaters)
Stayed 1 night in Nov 2023

10/10 Excellent

Stacy

Stayed 1 night in Nov 2023

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
From the moment we stepped into the hotel, till the moment we left, the staff was stellar. So friendly and attentive. This hotel doesn’t look like your standard hotel and I was okay with that once we stepped inside. The decor was up to date, clean and very inviting. The room was clean and looked out over the river. I think every room there has a river view and that’s definitely a bonus. Will definitely stay here again!
Stayed 1 night in Nov 2023

10/10 Excellent

Neal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to concert venue and shopping!
Stayed 1 night in Nov 2023

10/10 Excellent

Ruthie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional everything Best hotel in Lawrence KS
We love everything about this hotel. We liked it so much we booked it for another week because we are in town dealing with some health issues with my husbands parents. Everyone working here is not only delightful, but welcoming, ask how we are everyday, engage with us, thank us for short stories we have and share as we lived in Lawrence for 23 years (him) and 9 years (me) over, etc. the hotel has been extremely busy while we’ve been here and we felt like we were the only people here (noise of the hotel wise). The train goes by on the other side of the river, so we put our fan on all the time which made it so the noise didn’t wake us up at night except on the weekend as it seems like perhaps the trains hit the Midwest after coming from the coast? To other coast? My husband sleeps through anything; I put on music ear bud in my ear and slept 9 hours straight so that was an easy solution. The train by no means lessened our love of this hotel and is not a reason for anyone to NOT stay here. It’s a great place with amazing close downtown for walks, restaurants, shopping, etc and Lawrence had a historic and thriving downtown unlike almost any other city in the US! It’s always busy and a great place to hang out. Daily breakfast remains similar however one could eat something different every single day! The hot portions mostly change daily. The choices of toppings for cereal, yogurt, oatmeal, is extensive and we’ve heard many people comment and be overjoyed with some options!
Stayed 4 nights in Oct 2023

4/10 Poor

Peter

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Margaret

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Cabinet door was broken.
Stayed 1 night in Oct 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location, lobby and rooms are a lot more modern than you'd expect from the outside. Very diverse breakfast buffet. Would love to stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Alexandria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown Lawrence stay.
Great access to downtown and a very cool location right on the river. The continental breakfast is also very good. Very friendly staff as well. You can stay here and walk to the downtown bars/restaurants and don't have to worry about driving or getting an Uber if you have a few drinks (or even one drink).
Stayed 1 night in Sep 2023

8/10 Good

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Nice location on the river and in the town. Shops and restaurants are within walking distance. The staff was friendly and helpful. I would definitely stay here again. However, the building, grounds, and rooms are in a bit of disrepair and could use some renovation and updating.
Stayed 1 night in Aug 2023

8/10 Good

diane

Liked: Staff & service
Mostly clean .. dated property with very nice staff! They were very helpful!
Stayed 2 nights in Aug 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff awas very friendly, clean, spacious rooms and within walking distance to downtown.
Stayed 3 nights in Jul 2023

10/10 Excellent

Michael, Shawnee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located at the end of Massachusetts in the heart of Lawrence.
Stayed 1 night in Jul 2023

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay at.
Stayed 1 night in Jul 2023

10/10 Excellent

Mindi

Stayed 2 nights in Jul 2023

10/10 Excellent

John D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night while on the road
Super clean! Friendly staff. Very comfortable bed & bedding. Nice breakfast. We were in a Uhaul and the clearance to parking lot was 7’ something. That was a surprise but we worked it out.
Stayed 1 night in Jul 2023

10/10 Excellent

Philip

Stayed 1 night in Jun 2023

8/10 Good

Ramona

Travelled with family
Liked: Cleanliness, staff & service
Quick one night stay, super location within walking distance to all the downtown happenings. Friendly staff from check in to attentive breakfast staff. Rooms clean, bed comfortable. Bathroom needs more lighting and new faucet. Although the property is nicely located on the riverfront, the patio / walking area along the river front could use a good power washing. Lots of debris from the trees, would be nice if they spruced this area up and put some seating since rooms do not have balconies and it’s along the water.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great location, can walk to downtown for dinner.
Stayed 1 night in Jun 2023

10/10 Excellent

emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Great stay, easy to get in and out of, good parking, great location. Will stay here again.
Stayed 1 night in Jun 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Easy walk to shops and restaurants.
Stayed 1 night in Jun 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
🔥
Stayed 1 night in May 2023

10/10 Excellent

Preston

Stayed 2 nights in May 2023

10/10 Excellent

Lynda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Julian

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Clean and comfortable w/ free parking and easy access to shops & restaurants on Massachusetts Ave. Facilities are a bit dated though.
Stayed 3 nights in Apr 2023

4/10 Poor

Philip

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you are a light sleeper, find another hotel. There is a train track near and the train will wake you 5 times a night. I realize this is not the hotel’s fault but just a fair warning. The rooms are dark and gloomy, hardly any lighting. There is no nightlight for the bathroom which makes navigating in the dark difficult. There was trash left in my bathroom trash can from a previous guest. The couch is terribly uncomfortable.
Stayed 1 night in Apr 2023