Outdoor pool, pool umbrellas, sun loungers
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Reviews of Villas Arqueologicas Chichen Itza

3 out of 5
Villas Arqueologicas Chichen Itza
Km 120 Carretera Merida-valladolid, Chichen Itza, YUC

Reviews

8.6

Excellent

Rating 10 - Excellent. 250 out of 582 reviews" "
Rating 8 - Good. 242 out of 582 reviews" "
Rating 6 - Okay. 68 out of 582 reviews" "
Rating 4 - Poor. 13 out of 582 reviews" "
Rating 2 - Terrible. 9 out of 582 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is really nice and clean, look like a Mexican village, so pretty. I recommend it, rooms are so cozy, we’ve had a good time.
Stayed 2 nights in Apr 2024

6/10 Okay

Rituraj

Travelled with group
All in all good place to stay especially in a remote location.
Stayed 1 night in Mar 2024

10/10 Excellent

liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I chose this property for the closeness to Chichen Itza Archaeological zone. We were pleasently surprised to find a tropical paradise awaiting for us when we pulled up to the front door. The grounds are beautiful. Flowering plants cascade from the balconies and birds sing in the trees. At night the night creatures sing as you sit in the central courtyard next to the pool. Archaeological statues and relics are displayed in the hotel and in the gardens. The room was exceptionally quiet and clean with good air conditioning. The beds were a bit too firm for my liking but still comfortable enough. Unfortunately the room has no T V or refrigerator but the hotel does have a library and tv room with pool table and Netflix. The restaurant was very good and had a buffet breakfast both days we were there. Don't expect to be able to walk to the park however as the hotel is opposite the park from the entrance and you can no longer get in the rear gate. They called us a taxi however and it only cost 100 pesos to get to the main gate. I would really recommend this hotel and will definately stay again next time we visit the great ruin of Chichen Itza.
Stayed 2 nights in Mar 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The is a lovely older hotel. Have stayed here at least 4 times on visits to Chichén Itzá. Wonderful was to see the ruins. You stay over night at this hotel and then you go see ruins first thing in the AM before crowds from Cancun show up. Perfect. Pool is beautiful. Breakfast around the pool is wonderful. Staff used to b a little friendlier. Also hotel used soft white lighting before which just made the place elegant. They have gone to bright LED lights. I hope they go to soft white LEDs soon and restore the magical properties of the property.
Stayed 1 night in Mar 2024

10/10 Excellent

ISABELA

Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service
We stayed for 2 nights in July, 2023 around a visit to Chichen Itza. This hotel is obviously suffering until the second entrance to Chichen Itza is reopened -- it honestly felt like a ghost town there, and is looking a bit frayed around the edges. It was frustrating to be able to walk 5 minutes to the closed entrance, but have to catch a taxi to the main entrance instead. Still, the rooms were clean, the staff was uniformly friendly, and it was a nice retreat after the crowds at the main site. I also rented a bike and rode to the nearby Cenote IK Kil (about a 5 minute bike ride), which was a great way to spend the afternoon after our Chichen Itza visit. Also, the sounds of the frogs in the evening were spectacular!
Stayed 2 nights in Jul 2023

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel fica próximo à cidade arqueológica e os funcionários são muito simpáticos!
Stayed 2 nights in Apr 2023

6/10 Okay

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Sedate beautiful setting. Stars were beautiful, wished they would turn down lights in the evening to make them even more visible.
Stayed 2 nights in Mar 2023

10/10 Excellent

Titan

Stayed 1 night in Feb 2023

10/10 Excellent

Keelin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it for seeing chichen itza, thé front desk set up our tour and it was great
Stayed 1 night in Feb 2023

10/10 Excellent

Beauregard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Absolutely beautiful location in the forest. Clean, quiet hotel with an excellent staff.

8/10 Good

Viviana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute rooms and comfortable. The pool is really nice. The restaurant could improve a bit, the service was great but the food and drinks not. The location is excellent.
Stayed 1 night in Sep 2022

8/10 Good

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lovely place with a great pool and service. What put me off was the lack of a tv set, frigo bar, and coffee maker in the room. For what you pay per room, I was expecting all amenities.
Stayed 1 night in Sep 2022

8/10 Good

Sophia Alloh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very cool stay in the jungle, but we did book it because of how close it was to the entrance of the temples, but turns out that entrance was closed so we had to go all around anyway. Their restaurant was okay, lunch wasn’t the best but the dinner was pretty good!
Stayed 1 night in Sep 2022

10/10 Excellent

katherine Paulina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is gorgeous! The infrastructure is so unique to the Chichen Itza area. The location is perfect. Very close to the ruins and a couple of towns. And the staff was very friendly and attentive, especially Manuel; he truly made our stay very special and we are very thankful for his work.
Stayed 4 nights in Aug 2022

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2022

6/10 Okay

CLAUDIA

Stayed 1 night in Jun 2022

10/10 Excellent

david

Stayed 2 nights in Jun 2022

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Pool and restaurant were nice. Nice water pressure in shower. Rooms felt like jail cells. Old outdated. Rock hard beds.
Stayed 1 night in May 2022

8/10 Good

Francisco

Stayed 3 nights in May 2022

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area. So close to Chichen Itza
Stayed 2 nights in Apr 2022

10/10 Excellent

Jeffrey, Willoughby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. So close to Chechen Itza. Great staff, rooms, pool, food. A must stay place. So quiet and peaceful.
Stayed 1 night in Mar 2022

10/10 Excellent

Benjamin

Stayed 1 night in Mar 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Nice hotel, only one TV for the whole property. Great staff food on site was good.
Stayed 7 nights in Feb 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2022

10/10 Excellent

Charle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good peaceful surrounded by the beautiful jungle good food
Stayed 1 night in Feb 2022

10/10 Excellent

Thibauld

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is the closest place to paradise I have ever stayed. Higly recommended
Stayed 1 night in Feb 2022

10/10 Excellent

Kat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with some of the best food and nicest staff. The area is so quiet, it felt like a retreat. The wifi doesnt work in the rooms.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay! Close to Wonder of the world!
Stayed 2 nights in Dec 2021

6/10 Okay

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place with few frills.
Great location near Chichen Itza. Beautiful pool and dining area. Adequate accommodations. But my biggest complaints were very poor internet access, no mini-fridge or ice machine available, and an electronic safe that didn’t work.
Stayed 1 night in Dec 2021

6/10 Okay

Harriett

Disliked: Cleanliness
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Pretty and quiet but the staff was unwelcoming
Place is very pretty and quiet but the staff was not especially friendly
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Sherng Yu Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for Chichen.
Great for Chichen Itza no TV though.
Stayed 1 night in Feb 2020

6/10 Okay

medi, san francisco

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
nice location, bad service, bad food, and you cant use the Chichen Itza gate, you have to drive to the main entrance
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little place, gave the feeling of an authentic Mexican villa which was great. The only complaint: we weren't able to charge food and drinks to the room or set up a tab. This meant we couldn't leave our valuables in our room to relax with a beer by the pool. We also didn't have enough cash on us and were therefore charged fees by our banks for every purchase, which can add up. There is no atm on premises either. Our advice: take plenty of cash.
Stayed 2 nights in Jan 2020

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for your Chichen Itza visit
I really enjoyed my stay here. Pros: - Great restaurant with reasonable prices (great club sandwich!) - Good wifi connectivity - Nice courtyard with swimming pool - Pool table in a library room with large screen TV - Ample parking Cons: - Not actually as close to Chichen Itza as Google Maps would have you think since the connecting road is private. I walked back to the hotel from Chichen Itza; took well over an hour. Taxi far is ~80 pesos each way - Plenty of mosquitoes in my room when I arrived - Not the most comfortable bed, pillows in the world
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Cia, Columbia, Missouri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very beautiful and comfortable hotel. At this time you can no longer walk to a different entrance to Chichén Itzá nearby: another hotel at that location has blocked access. But it's easy to take a taxi to the front entrance of the archeological site. Our room just steps from the pool in the middle of the central patio was extremely attractive: two beds with colorful woven bedspreads, air-conditioning, and a beautiful view of bushes with bright red flowers blooming at the beginning of December! The restaurant is in the open air next to the pool, and was reasonably-priced with delicious food. There were luxurious rooms for guests to hang out in and talk with other people, games and books, and many bicycles available for the use of guests, a cold glass of jaimaica water when we checked in at the front desk, and they were putting up Christmas decorations when we were there last week. A gorgeous Christmas tree and manger scene, and pinatas, garlands, and handfuls of Christmas tree bulbs hung everywhere. Everyone who worked there was cheerful, helpful, and friendly. I would highly recommend this hotel.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Location and the cleanliness is huge. The restaurant was very clean and the food was served fresh and fast
Stayed 1 night in Sep 2019

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very beautiful. Tiles and stucco throughout. Open air design. Lots of wood trim elements. Built around mature trees. Bird calls. Lovely.
Stayed 1 night in Feb 2019

10/10 Excellent

Nani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting right by the ruins
It is a lovely location just outside the archeological site. You can walk there. The beautiful swimming pool offers a chance to relax and cool down. The manager, Raymond, is very nice and helpful.
Stayed 3 nights in Dec 2018
Response from Raimond on Jan 4, 2019
Buenos dias; Agradecemos su visita y sus comentarios, esperamos puedan volver pronto. Saludos

10/10 Excellent

Magdita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location to visit ruins, rooms are clean and beds comfortable. Have a nice game room but Wi-Fi is a problem. We spent a lot of time in the cafe or bar of one of the bigger hotels in the area that had good wifi and comfortable seats. Food in the restaurant is good and staff are friendly.
Stayed 4 nights in Nov 2018

8/10 Good

Joerg Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chichén Itzá and Villas Arqueologicas good option
Villas Arqueologicas are quite convenient to visit the Pyramids. Nice location as well, everything you need. In my opinion it is a nice family place. It should be signposted in a better way. Staff is very friendly and helpful.
Stayed 1 night in Aug 2018

4/10 Poor

Clodagh

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
The rooms and hotel were quite dated and old. The rooms smelt damp and musty and we're quite dark. During the night the frogs in the drains are so loud - nothing I've ever heard before. We found it difficult to sleep with them. Service was good and people were nice but overall the hotel was a disappointment.
Stayed 1 night in Jul 2018

10/10 Excellent

Al, Oxnard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, within walking distance of Chichen Itzá archeological site. Comfy room. Nice amenities.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, good value for money. Wi-Fi slight issue but understandable.
Stayed 1 night in Jul 2018

10/10 Excellent

Spencer, Las Vegas, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING
It was amazing is an understatement, this placed fulfilled all of my wife’s and I needs with amazing service! Loved every moment!
Stayed 6 nights in Jun 2018

10/10 Excellent

Raechel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great If Visiting Ruins
This is a big hotel with big perks if visiting Chichen Itza. Check in went smoothly and we were given information on how to visit Chichen Itza and hire a tour guide if we wanted. The room is adequate, however the beds were a little small and hard. The pool was absolutely beautiful and a welcome sight after being in the heat and humidity all day. Sadly, service at the restaurant was a little slow and not the most friendly. We left the hotel at 8:00 and were able to walk to a special entrance into the ruins. We entered by 8:20 and the ruins were so empty! We were able to get amazing pictures! I would highly suggest going early. When we returned to the hotel they were very accommodating and allowed us to check out later so that we could enjoy the pool before we left.
Stayed 1 night in Jun 2018