Property entrance

Reviews of Hotel Ticuán

3.5 out of 5
Hotel Ticuán
Av. Miguel Hidalgo (8va) #8190, entre Constitución y Revolución, Tijuana, BC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1173 out of 1721 reviews" "
Rating 8 - Good. 315 out of 1721 reviews" "
Rating 6 - Okay. 100 out of 1721 reviews" "
Rating 4 - Poor. 47 out of 1721 reviews" "
Rating 2 - Terrible. 86 out of 1721 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice hotel staff was great and helpful, rooms clean and spacious, will definatwely stay here again.
Stayed 1 night in May 2024

8/10 Good

Kent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel that has been updated. Nice rooms, very friendly staff, restaurant on site and walkable to Ave Revolucion for shopping, eating and entertainment options. Nice garage parking.
Stayed 2 nights in May 2024

4/10 Poor

Lillian

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The place is okay look better in picture, if you about that party life nonestop sleep this is the place for you.
Stayed 5 nights in May 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien todo
Stayed 1 night in Apr 2024
Response from HOTEL TICUAN on May 27, 2024
Agradecemos su visita fue un gusto poder atenderle.

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place really quiet
Stayed 3 nights in May 2024
Response from HOTEL TICUAN on May 27, 2024
Thank you for your visit, it is a pleasure to serve you.

10/10 Excellent

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very nice close to clubs and restaurants this is the only one I like to stay there in downtown Tijuana recommended 😊
Stayed 1 night in May 2024
Response from HOTEL TICUAN on May 27, 2024
Thank you for your preference, it is a pleasure to serve you, we hope to continue counting on your visit in the coming days.

10/10 Excellent

Reina

Business traveller
Liked: Cleanliness, amenities
Nice
Stayed 1 night in May 2024
Response from HOTEL TICUAN on May 27, 2024
Thanks for your visit

8/10 Good

Diego, LOS ANGELES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to downtown TJ rooms are clean hotel is clean. Buffet needs bit more attention more items will be great same thing everyday.
Stayed 3 nights in May 2024
Response from HOTEL TICUAN on May 27, 2024
Thank you for your preference, it is a pleasure to serve you.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
This place is great, the location, complementary breakfast. The beds are alittle bit to hard for my liking but theres more pros than cons.
Stayed 2 nights in May 2024
Response from HOTEL TICUAN on May 27, 2024
We appreciate your preference and above all your comments, it was a pleasure to have served you.

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and very safe
Stayed 1 night in May 2024
Response from HOTEL TICUAN on May 27, 2024
We appreciate your comments, it was a pleasure to have served you. We hope that the services have been to your liking.

8/10 Good

amado, fresno

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024
Response from HOTEL TICUAN on May 27, 2024
We appreciate your preference, it was a pleasure to serve you.

10/10 Excellent

Jasmin, Manvel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is walking distance
Stayed 2 nights in May 2024
Response from HOTEL TICUAN on May 23, 2024
We appreciate your visit, it was a pleasure to serve you and we appreciate your good comments.

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffett can use a little boost.
Stayed 1 night in May 2024
Response from HOTEL TICUAN on May 27, 2024
We appreciate your comments, we will pass this information on to the kitchen area.

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from HOTEL TICUAN on May 23, 2024
Agradecemos su visita fue un gusto atenderle.

10/10 Excellent

Gunderette Pontillas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Great amenities like gym and spa. Outstanding customer service.
Stayed 3 nights in May 2024
Response from HOTEL TICUAN on May 23, 2024
We appreciate your visit, it was a pleasure that you were in the facilities, thank you for your preference.

10/10 Excellent

octaviano

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay,and had a good time.
Stayed 1 night in May 2024
Response from HOTEL TICUAN on May 23, 2024
We appreciate your preference, it is a pleasure to know that your stay was pleasant.

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds Comfortable
Stayed 1 night in May 2024
Response from HOTEL TICUAN on May 23, 2024
Thank you for your preference, it is a pleasure to continue serving you.

8/10 Good

Salvador

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place to stay close to night life
Stayed 1 night in May 2024
Response from HOTEL TICUAN on May 23, 2024
We appreciate your visit, it was a pleasure to serve you and to know that the service was to your liking.

10/10 Excellent

Gigi

Liked: Property conditions & facilities
The people are amazing
Stayed 2 nights in May 2024
Response from HOTEL TICUAN on May 16, 2024
We appreciate your visit, it was a pleasure to serve you.

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near of the downtown
Stayed 1 night in May 2024
Response from HOTEL TICUAN on May 16, 2024
It is a pleasure to serve you and to know that you like the services. We hope to see you again.

10/10 Excellent

Georgina, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome buffet
Stayed 2 nights in May 2024
Response from HOTEL TICUAN on May 16, 2024
Thank you for your visit, we hope your stay was pleasant.

6/10 Okay

jason

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I've stayed at Ticuan many times over last several years and it's really gone downhill. Prices go up, that's business, but it was a bit run down 3 years ago and it just keeps getting worse. Loose toilets, leaks, ripped worn out carpet, broken shower fixtures, etc. I love Ticuan for convenience but may not be back.
Stayed 1 night in May 2024
Response from HOTEL TICUAN on May 16, 2024
It is a shame to know that we have this situation but we would like to thank you for letting us know, so that we can provide you with a solution and this inconvenience that is undoubtedly regrettable does not continue. Thank you for your visit.

10/10 Excellent

JORGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in May 2024
Response from HOTEL TICUAN on May 16, 2024
Thank you for your visit, we hope your stay was pleasant. We hope to see you again

8/10 Good

Efrain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, very clean, great customer service. There’s a night club right next to it, and you can hear the music. Very hard to fall asleep.
Stayed 1 night in May 2024
Response from HOTEL TICUAN on May 16, 2024
We appreciate your visit, it was a pleasure to serve you and we appreciate your comments.

10/10 Excellent

Franceli

Liked: Staff & service, amenities, property conditions & facilities
Everything thank you nice hotel
Stayed 1 night in May 2024
Response from HOTEL TICUAN on May 16, 2024
Thank you for your visit, we hope your stay was pleasant. We hope to see you again

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from HOTEL TICUAN on May 16, 2024
Thank you for your visit, we hope your stay was pleasant. We hope to see you again

10/10 Excellent

christie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast was excellent. Spa service was top notch.
Stayed 1 night in Apr 2024
Response from HOTEL TICUAN on May 9, 2024
We appreciate your visit and above all we thank you for your preference.

4/10 Poor

Ashley

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The staff was standing around, no one was smiling. They do NOT have wash cloths provided, which is gross. The restaurant served food they knew was bad and still gave me a bill, we ended up sick. There are hotels in the same price range that are closer to “town” and they don’t have the clubs attached so your room won’t be shaking all night. Maybe you will see some smiling faces at the other hotels? These people just act bothered.
Stayed 3 nights in May 2024
Response from HOTEL TICUAN on May 9, 2024
Thanks for your visit.

8/10 Good

lawrence j, las vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from HOTEL TICUAN on May 9, 2024
We appreciate your visit, we hope you enjoyed the service.

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was lovely
Stayed 1 night in May 2024
Response from HOTEL TICUAN on May 9, 2024
We appreciate your visit, we hope you enjoyed the service.

10/10 Excellent

Fethi

Stayed 1 night in Jan 2024
Response from HOTEL TICUAN on May 27, 2024
we appreciate your preference

6/10 Okay

Miguel

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in May 2024
Response from HOTEL TICUAN on May 9, 2024
Agradecemos su visita esperamos poder saber mas sobre su estadia y asi poder mejorar el servicio .

10/10 Excellent

Fethi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was great staying
Stayed 1 night in May 2024
Response from HOTEL TICUAN on May 6, 2024
Thank you for your visit, it was a pleasure to serve you.

10/10 Excellent

Karapet

Stayed 1 night in Apr 2024
Response from HOTEL TICUAN on May 23, 2024
Thank you for your visit, it was a pleasure to serve you.

6/10 Okay

Khosrow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from HOTEL TICUAN on May 6, 2024
We would appreciate knowing more about what service needs to be improved or if it is customer service or if there is any area that requires maintenance in order to improve the service and make your visit more pleasant.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from HOTEL TICUAN on May 6, 2024
Thank you for your visit, it is a pleasure to serve you.

10/10 Excellent

DaVetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay. Never stayed anywhere else. Since 2012
Stayed 2 nights in Apr 2024
Response from HOTEL TICUAN on May 9, 2024
We appreciate your preference, it is a pleasure to know that the service has been to your liking and we have remained in your place for your stay in the city thanks for your comments.

6/10 Okay

patrick

Disliked: Cleanliness
Very poor water pressure never got up lukewarm in temperature... sink would stop up with in 5 seconds of water flow.
Stayed 4 nights in Apr 2024
Response from HOTEL TICUAN on May 9, 2024
We appreciate these types of comments since they help us a lot to be able to give you better attention and, above all, make your stay more pleasant.

10/10 Excellent

Helaine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked that it had its own restaurant and bar very convenient. And very clean
Stayed 3 nights in Sep 2023
Response from HOTEL TICUAN on May 9, 2024
We appreciate your preference, it is a pleasure to know that you liked the service, we hope to see you again.

10/10 Excellent

Claudia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Clean and well maintained. Staff is friendly and attentive. Close to resturants and live entertainment. Hotel is quiet and safe.
Stayed 1 night in Apr 2024
Response from HOTEL TICUAN on May 9, 2024
We appreciate your preference, it is a pleasure to know that the service has been to your liking.

10/10 Excellent

Leticia Torres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atmosphere
Stayed 1 night in Apr 2024
Response from HOTEL TICUAN on Apr 27, 2024
Thank you for your visit, it is a pleasure to serve you.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from HOTEL TICUAN on May 16, 2024
Gracias por su visita es un gusto atenderle

8/10 Good

Vincent

Stayed 1 night in Apr 2024
Response from HOTEL TICUAN on May 16, 2024
Apreciamos su visita fue un placer atenderle

6/10 Okay

Arun

No housekeeping
Stayed 1 night in Jan 2024
Response from HOTEL TICUAN on Apr 27, 2024
We are sorry for the confusion but if we have a cleaning service with an established schedule, we apologize for this misunderstanding. We appreciate your visit.

8/10 Good

RAMON, Rancho Palos Verdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid the rooms by the Revolution side since the building is next to a Mexican dance club. We could not sleep for the night since we were placed in room 514.
Stayed 3 nights in Apr 2024
Response from HOTEL TICUAN on Apr 27, 2024
We regret this situation because we only have a few rooms of this type and they are all located on that side. We apologize for this event. We appreciate your understanding.

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from HOTEL TICUAN on May 16, 2024
Es un gusto atenderle gracias por su preferencia.

6/10 Okay

Jose

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from HOTEL TICUAN on May 16, 2024
Agradecemos su visita y para hacer mas comoda su estadia nos gustaria saber sobre que servicio no fue de su agrado o cual es el que necesita alguna mejoria.

10/10 Excellent

Aleksandr

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from HOTEL TICUAN on Apr 23, 2024
Thank you for your preference, it was a pleasure to serve you, we hope you enjoyed the service.

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Mar 2024
Response from HOTEL TICUAN on Apr 23, 2024
Thank you for your visit, a pleasure to have served you.

10/10 Excellent

Art

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i always stay here when i come to TJ
Stayed 1 night in Apr 2024
Response from HOTEL TICUAN on Apr 23, 2024
We appreciate your visit and thank you for your preference, we hope you enjoy the service.