5 outdoor pools, sun loungers
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Reviews of Sombra e Agua Fresca Floresta

3.5 out of 5
Sombra e Agua Fresca Floresta
Rua das Acácias , 801, Praia de Pipa, Tibau do Sul, RN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 208 out of 283 reviews" "
Rating 8 - Good. 56 out of 283 reviews" "
Rating 6 - Okay. 10 out of 283 reviews" "
Rating 4 - Poor. 4 out of 283 reviews" "
Rating 2 - Terrible. 5 out of 283 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar maravilhoso com otimas pessoas.
O hotel oferece uma estrutura maravilhosa, muito confortavel e limpo. Gostaria de ressaltar o atendimento da America na recepção, o Luiz Vicente no bar molhado do Resort, e o pessoal do cafe da manha no SPA. As piscinas sao lindas, perfeito para curtir apos um longo dia de praia. Super recomendo e pretento voltar em breve.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lucia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Jose

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A/C was not working in our bedroom.
Stayed 2 nights in Oct 2022

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!!
Stayed 2 nights in Aug 2022

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sombra has a lot of walking distance where you may need to get around, to the beach, city, etc. Inside the complex, there are many little huts spread out. Our hut was about a good 50 yards from reception/gym/ breakfast. So if you dont want to do a lot of walking, request one closer to reception. If you want more quiet then request one further away. Pool and pool bar is in the middle. This was a favorite. We had a jacuzzi but the pool was 10 times better. You can literally walk to Praia do Amor in 3 minutes but we preferred Praia de Pipa. Pipa reminded me of Jericoacara. Everything was safe and walking distance (but you had to walk a mile or 2). The roads are not all asphalt. You may need good walking shoes in the city. No uber. All taxi (20-25 R$). We love the restaurants (Orfeus: risotto is one of the best in my lifetime) and ambiance of the city. Smaller city but a lot to offer. We like to be in the middle of the city next time but I recommend this place because the amenities /staff are top notch.
Stayed 4 nights in Feb 2022

10/10 Excellent

Ricardo Leandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities
👍
Stayed 7 nights in Nov 2021

4/10 Poor

Allan

Disliked: Staff & service, room comfort
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property. Worth every real.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Stayed 5 nights in May 2021

10/10 Excellent

Luiz H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2021

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous infra surrounded by beautiful nature
Amazing infrastructure with chalets quite spread out across a huge forest like area with an amazing and large swimming pool in the centre - wherever you look you see trees of all kinds. Absolutely gorgeous. Staff were extremely friendly and helpful and breakfast was very good. My wife abs I would definitely recommend abs come back.
Stayed 5 nights in Jan 2021

2/10 Terrible

Aline, Recife

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nunca pensei que em um spa iria passar a noite acordada com uma festa no quarto ao lado. Absurdo! Coco de morcego no quarto e tb que não funcionava. Café da manhã de boa qualidade e funcionários atenciosos.
Stayed 2 nights in Oct 2020

2/10 Terrible

Ingrid, Recife

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Propaganda enganosa da expedia e do hotel. Paguei por um quarto que na foto do expedia constava uma banheira e para minha surpresa quando cheguei lá não havia, reclamei e nada adiantou. Quarto enorme e sem sentido, tb sem funcionar, barata no banheiro, na área do spa madeiras soltas do chão, pregos aparentes. Não vale definitivamente o preço que cobra. A única coisa que me agradou foram os funcionários.
Stayed 2 nights in Oct 2020

8/10 Good

Roger

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Mixed feedback
Great concept poorly runned & maintained
Stayed 5 nights in Oct 2018

10/10 Excellent

carlos, scarsdale, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff, great location
I cannot think about more courtesy than in thos hotel. Close to the main stores and bars the hotel is very nce, clean and convenient
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
- Do consider that wifi, while good, is only available in common areas

8/10 Good

Christiano

Liked: Property conditions & facilities, room comfort
Excelente opção em Pipa
Hotel espetacular. Complexo muito bonito, calmo e entrega o que promete. Pontos baixos: Fui em lua de mel e pedi alguma decoração diferenciada. Achei bem decepcionante a decoração. Colocaram colcha de cama suja tambem, que ao solicitar a troca, fomos atendidos rapidamente. Por fim, chegamos bastante cedo devido a voos e etc .. eles nao disponibilizam antecipar o Check-in, ate entendo que e procedimento do hotel e etc ... mas foi bastante desgastante.
Stayed 4 nights in Jan 2024

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Sheyla

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Jeová C

Disliked: Cleanliness, staff & service
Não fiquem nesse hotel
Tivemos alguma problemas no check in, que ao podemos ter tido acesso ao quarto às 17 horas, sedo que desde das 14 esperávamos que o quatro fosse arrumado. Ficamos por 1 hora em pé esperando, somente após fomos conduzidos a esperar por mais 2 horas em um restaurante do hotel. Não foi nos oferecido nem uma água. Duas noites que ficamos, não foi feito o serviço de quarto e nem a troca das toalhas. Todos os dias logo cedo da manhã funcionários faziam a limpeza externa fazendo barulhos. Faltou água no quarto no segundo dia de estádia. Enfim, super desagradável, ainda por ter pago por um produto e recebido outro.
Stayed 2 nights in Jan 2024

10/10 Excellent

bruna

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

João Lucas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

PAULO ROBERTO MEDEIROS

Travelled with partner
Muito boab
Stayed 2 nights in Nov 2023

8/10 Good

Alessandro

Liked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Amaro

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nossa estadia no hotel foi maravilhosa!!! Belíssimo o hotel, atendimento perfeito!
Stayed 1 night in Oct 2023

10/10 Excellent

Elionay Silva de Medeiros

Stayed 1 night in Oct 2023

10/10 Excellent

Jose C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa estadia!!
O atendimento das pessoas foi espetacular, principalmente do Paulo do restaurante e bar da piscina. Alguns pontos que precisam melhorar: iluminação dos quartos, muito escuro e a falta de abajur, espelho no quarto para se vestir. No restaurante a comida é muito boa, exceto a picanha servida de péssima qualidade e impossível de ser comida pois estava extremamente muito dura, reclamei e ninguém veio me dar uma satisfação!!!
Stayed 5 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Catia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom. Poderia ter mais atenção aos detalhes
Os funcionarios são atenciosos e o local é bem bonito porém aos lençois e toalhas estão bem antigos, precisando ser renovados. O Acesso ao hotel e resort adicionam na experiencia.
Stayed 4 nights in Sep 2023

10/10 Excellent

CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

2/10 Terrible

gilsoney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Arley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descanso na floresta
Adoramos o hotel Spa. O fato de não ter vista para o mar é muito compensado pelo paisagismo do hotel. Vc se sente em uma floresta mesmo, além de dar muita privacidade para os quartos. As piscinas são ótimas e o formato delas te permite encontrar um lugar para descansar sem ter muitas pessoas em volta. Os funcionários são muito simpáticos e prestativos, mas senti falta de mais pró-ativos no bar da piscina do restaurante. Tivemos que pedir para ligarem as luzes e não veio ninguém nos oferecer algo (teríamos que sair da piscina e subir no restaurante para isso). Mas de qquer forma voltaria com certeza.
Stayed 4 nights in Jun 2023

10/10 Excellent

ALDRIN JOSE

Stayed 1 night in Jun 2023

10/10 Excellent

Adalberto de C Lucena

Stayed 1 night in May 2023

10/10 Excellent

Lorena

Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo foi incrível. Equipe maravilhosa, hotel super conservado e limpo, quarto perfeito.
Stayed 2 nights in Apr 2023

10/10 Excellent

italo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sempre uma alegria estar aí!
incrível como sempre!!!
Stayed 2 nights in Apr 2023

10/10 Excellent

WEIDSON

Stayed 2 nights in Apr 2023

10/10 Excellent

Jose Emilio

Stayed 2 nights in Mar 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um lugar para voltar
O espaço do Sombra e Água Fresca é muito agradável e confortável. O Spa está localizado em uma pequena área muito arborizada. O quarto é amplo e confortável. As piscinas do hotel são bem distribuidas e com um excelente atendimento. O restaurante possui excelente culinária e toda a equipe é muito solícita.
Stayed 3 nights in Feb 2023

10/10 Excellent

ALLAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Flavia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Delícia !
Hotel lindo ! Muito bem cuidado , piscinas maravilhosas. Não é perto do centrinho , caminhadinha bem razoável pra chegar até lá .
Stayed 4 nights in Jan 2023

10/10 Excellent

JOAO PAULO LIRA

Stayed 1 night in Jan 2023

4/10 Poor

Maria Carmen

Disliked: Property conditions & facilities, room comfort
estadia insatisfa
Suite Premium do Spa, vidros não abrem, só a porta; cadeiras externas de frente para muro de pedra e com sol a maior parte do tempo, impossivel de ficar ali; hidro com problemas de mau cheiro só resolve por um tempo, ao colocar sais .. Café da manhã do SPA muito inferior ao do Resort, falta de frutas, frutas verdes, pouca variedade de pães Atendimento da recepção deixa muito a desejar, não resolve problemas. Atendimento da governança, funcionários compensam algumas falhas Concierge nao consegue prporcionar passeios para familia de 4 adultos e uma criança- nao existe veiculo confortavel para passeios na tegião- prometem mas nao conseguem agendar
Stayed 5 nights in Jan 2023