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Reviews of Gakyil

3 out of 5
Gakyil
Wongzin Lam P.O. Box # 543, Thimphu, Bhutan

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Wouter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money, centrally located hotel. Friendly staff, good breakfast options.
Stayed 2 nights in Nov 2023
Response from Champa Ghalley on Nov 29, 2023
Dear Valued Guest,Thank you for taking your time and sharing your experience. We are delight to know that you had a wonderful stay with us.We will continue with our best service as always.Hope to see you back in Gakyil soon.Thank you.

10/10 Excellent

Dimitrios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally'located, spacious room, one of the very few hotels of this category offering a bathtub in the bathroom, drinking water provided in glass bottles instead of plastic disposable ones
Stayed 1 night in Oct 2023
Response from Champa Ghalley on Oct 16, 2023
Dear Dimitrios,Thank you for this positive review.We are glad you enjoyed your stay with us. We shall continue to provide the our best hospitality.Thank you once again for choosing us. Hope to see you back in Gakyil soon.

4/10 Poor

John

Stayed 8 nights in Jul 2023
Response from Hotel Gakyil on Aug 19, 2023
Dear Guest,Warm Greetings from Hotel Gakyil!We would like to share our our sincere apologies for the unintended inconvenience caused.We have noted your inconvenience and rectified it. We hope we will get an opportunity to be of service to you again in the near future and I would be delighted to have you back.Thank you.

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a very good location close to the clock tower. The staff were unfailingly polite, friendly and helpful.
Stayed 2 nights in Apr 2019
Response from Champa Ghalley on Apr 25, 2019
Dear Madam/Sir, Thank you for your rating and review. We are happy to know that you had a wonderful stay with us. You have enjoyed our central location and we staff service. So once more thank you and hope to see you again in Bhutan and Gakyil. Thank you,

10/10 Excellent

Nitish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Champa Ghalley on Sep 22, 2018
Dear Nitish, Thank you for your review. We were happy to note you enjoyed your stay with us and we do hope you visit us again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
Very nice stay. Service n quality was more than expectation. Wish to stay again on our next visit also
Stayed 3 nights in Mar 2018
Response from Management on Apr 11, 2018
Thank you very much for the feedback. We are pleased to know that you had a nice stay and our services and quality were more than expected. We look forward to seeing you again.

8/10 Good

Tatsunori, Chuou-ku, Kobe city

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2023
Response from Champa Ghalley on Nov 29, 2023
Dear Valued Guest,Thank you so much for taking your time and leaving this excellent rating. We hope to see you back at Gakyil soon.Thank you.

2/10 Terrible

Tatsunori, Chuou-ku, Kobe city

Stayed 8 nights in Aug 2023
Response from Hotel Gakyil on Aug 19, 2023
Dear Guest,Warm Greetings from Hotel Gakyil!We are extremely sorry to hear your grievances as booking cancellation request was received at last minute so we could not go with cancellation request at last minute.However as mentioned on the earlier text we do accept if we have to amend the date.We hope to be at your service soon.Thank you.Hotel Gakyil

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 dias seguidos sin electricidad
Stayed 8 nights in Jul 2018
Response from Management on Sep 22, 2018
Dear Sir/Madam, Thank you for your review and rating. We are extremely sorry to say that there was a power failure from the main center itself on that particular day. The Bhutan Power Corporation office has rectified the issue and there is no more power failure now. Looking forward to seeing you again at our property.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
不丹人都很nice，前台服务员服务周到。可以远远的看到大佛，床挺舒服，洗澡是浴缸，设计不合理，水会在浴缸两侧流到地上，WIFI速度较慢。只要住在市中心晚上应该都能听到狗叫声，对狗叫声比较敏感的建议带耳塞。不过房费很便宜，也不能要求太多，总之还是比较满意。
Stayed 6 nights in Jun 2018
Response from Management on Jun 20, 2018
Dear guest, Thank you for your feedback. We are pleased to know that your stay was comfortable. We look forward to seeing you again in Bhutan. Thank you,