Signature Condo, 2 Bedrooms (205 Chateau Ridge - Pet Friendly - Dog Only) | Living area
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Reviews of Chateau Ridge Chalets

3.5 out of 5
Chateau Ridge Chalets
796404 Grey County Road 19, The Blue Mountains, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 55 out of 86 reviews" "
Rating 8 - Good. 21 out of 86 reviews" "
Rating 6 - Okay. 4 out of 86 reviews" "
Rating 4 - Poor. 4 out of 86 reviews" "
Rating 2 - Terrible. 2 out of 86 reviews" "

9.0/10

Cleanliness

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay. Great communication with host. Walkable to the village.
Stayed 2 nights in May 2024

10/10 Excellent

Vipul Kumar

Travelled with family and small children
Liked: Property conditions & facilities
Very nice maintened property. Very close to blue mountain village.
Stayed 1 night in May 2024

10/10 Excellent

Jeanette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Chateau Ridge was fantastic! Everything went so smoothly - from the initial contact before our arrival, our check-in process, during our stay and the day we checked-out. We really appreciated all the helpful info that was provided via email, text and the house manual available via QR code. The place was incredibly clean, spacious and very comfortable. It was perfect for our group (4 adults and 2 children). They really thought of everything - we didn't need to bring anything aside from the food we wanted to cook! We would definitely recommend Chateau Ridge to others. We can't wait to come back! Thanks Chris & team for a wonderful experience.
Stayed 1 night in May 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy communication and very responsive.
Stayed 2 nights in Mar 2024

8/10 Good

Nada

Stayed 2 nights in Feb 2024

10/10 Excellent

Adam, Hamilton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Will do it again
Stayed 2 nights in Feb 2024
Response from PV Team on Feb 26, 2024
Thanks so much for your positive feedback Adam! We'd be happy to have you back anytime.

8/10 Good

Colleen

Travelled with family and small children
Liked: Cleanliness, amenities
This condo was great for our family of 5. It was clean, the towels, pillows and duvets were clean and comfortable. The kitchen was updated and perfect. There was lots of room for everyone to work, play and relax. The gas fireplace was also lovely. The condo itself could use a little TLC, there was peeling paint at the general entrance on the ceiling and the common door didn’t always close securely without help. Inside the unit itself, there were many spots with chipped paint, the door knob to the main bathroom was loose, the door stops were falling out of the wall etc. the flooring was also gaping at the top of the first stair case. The dishwasher was a nice amenity but it doesn’t clean the dishes and some of the dishes had dried food on them even when we used them initially and we had to re wash by hand. We also really missed having laundry in unit, and a place to store our snowboards. Overall, with a little TLC this would be a perfect place to stay. The location can’t be beat and the price was very reasonable for the space you get!
Stayed 5 nights in Feb 2024
Response from PV Team on Feb 26, 2024
Hi Colleen, we're delighted to hear that you had such a wonderful time - we love making meals in the kitchen of this condo and you are correct, the location cannot be beat. Thank you for your honest feedback as well. Upon your departure, we had our Maintenance Team the address the dishwasher and loose door handle. In addition, we are working with our Homeowner on a plan to address the paint touchups. Thanks again and we hope to have the opportunity to host you in the future.

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very clean and tidy upon arrival. Great location as it is right next to the ski resort.
Stayed 3 nights in Jan 2024
Response from PV Team on Feb 26, 2024
Hi Tony,Thank you for choosing to stay with us! It was our pleasure hosting you and we’re glad to hear you enjoyed your vacation. We look forward to hosting you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

KEVIN

Stayed 4 nights in Dec 2023

10/10 Excellent

Karan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had good time here in summer of 2022.
Response from PV Team on Feb 26, 2024
We appreciate you taking the time to leave us a positive review, Karan. We're glad to know that you enjoyed your stay. We'd love to host you again!

10/10 Excellent

lashonda Rene

Travelled with family
Liked: Property conditions & facilities
Beautiful definitely recommend this property. Stayed here for my son birthday we had a amazing time. Property very clean they offered so many house supplies from dishes to flat iron etc.
Stayed 4 nights in Nov 2023
Response from PV Team on Feb 26, 2024
Hi Lashonda,We appreciate you taking the time to leave us a positive review. We're glad to know that you enjoyed your stay. We'd love to host you again!

10/10 Excellent

Lola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at this vacation rental with my husband. It was super clean and spacious and the communication with Property Valet was great!
Stayed 1 night in Nov 2023

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The A/C was on instead of the heat. It was really cold and took a while to warm up.
Stayed 2 nights in Oct 2023

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was clean. All of the amenities were fantastic. The property staff gave us all the information we needed and always awnsered our questions right away. Would definitely come back!
Stayed 4 nights in Oct 2023

10/10 Excellent

Elise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was just as described in the ad. Everything was clean and in working order. The property manager was extremely quick to respond when we had an issue getting into the unit and showed up on site within 10 minutes.
Stayed 2 nights in Sep 2023

4/10 Poor

Lin

Stayed 2 nights in Oct 2023

10/10 Excellent

Rachit, Eau Claire

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great property with walkable distance to the blue mountain village. Very well maintained and super clean. Highly recommend.
Stayed 2 nights in Oct 2023

8/10 Good

King Yu

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean. Walking distance to the village yet in a quiet “residential” area.
Stayed 2 nights in Oct 2023

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, amenities
We had a wonderful stay
Stayed 2 nights in Aug 2023

10/10 Excellent

Ian Yin Hun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean, nice sitting area, big kitchen with lots of dishes and cups.
Stayed 4 nights in Aug 2023

8/10 Good

Kwan Byung

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Jacquie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was great it was about 5-10 minute walk to the village. Communication was just ok. They send you lots of info but the important info is not communicated as well. Like linens provided was in an email 30 minutes before we arrived (it took us 3 hours to get there) or wifi username and password appears blank unless you click a link to find it which they do not tell you. Also, key info and instructions on how to get in were given but then there was no key in the lock box when we arrived so we stood outside for 15 minutes waiting for someone to come let us in. It showed a fireplace which was not allowed to be used and there was a jaccuzzi tub which the jets did not work. However, the beds were comfy, they had great options for tv and all and all we had a great trip.
Stayed 2 nights in Aug 2023

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
The place is beautiful and clean. Staff was responsive to our questions. Self checkin was easy. The only thing is there is a fee if you want to check out later then the assigned time, so be aware of that.
Stayed 2 nights in Aug 2023

10/10 Excellent

Qiaoni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The unit is neat and clean. very close to blue mountain village. will book next time.
Stayed 2 nights in Aug 2023

10/10 Excellent

Blain

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay here. The unit was clean and well appointed. It met all our needs and expectations. Some small points to consider. The master bedroom looks out over the main floor. They have installed glass to soundproof the room but there are no curtains (either on the glass partition or the main chalet windows) so the morning sun blazes into the room. Also, the facet in the ensuite bathroom needs to be replaced and the toilet seat needs to be tightened.
Stayed 4 nights in Jun 2023

8/10 Good

Guy

Stayed 3 nights in Jun 2023

10/10 Excellent

Bei

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean will go again
Stayed 2 nights in Jun 2023

10/10 Excellent

Delma

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is great.
Stayed 1 night in Jun 2023

8/10 Good

JOANNA FAYE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Fawad

Liked: Cleanliness, amenities, property conditions & facilities
Clean property 👌 close to everything 5 star, i book this place again in few months visits.
Stayed 1 night in May 2023

10/10 Excellent

Alan

Stayed 3 nights in Apr 2023

10/10 Excellent

Sibghat

Travelled with family, Travelled with group
Clean and nice
Stayed 1 night in Mar 2023

10/10 Excellent

Joe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The condo was lovely inside- up to date, clean and noise proof! The unit is perfect for couples but also great for family. We had alot of snow during our stay and snow removal in walkways was not completed early which was a bit of an issue and the walkway also got icy later on. The only issue inside the unit was the coffee maker keurig did not function properly and the BIG gorgeous windows looking out to the mountain was very dirty upon arrival. Would be nice to be able to enjoy the view. Would definitely recommend and book again!!
Stayed 2 nights in Mar 2023

10/10 Excellent

Sanela

Stayed 1 night in Mar 2023

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, room comfort
A good pricy room
Stayed 3 nights in Feb 2023

8/10 Good

Lorna

Travelled with family, Travelled with group
Property as nice. Close to hill. Its a nice condo but we were disappointed that fire place was not in working order and soaker tub was not working. The plave was cute and tidy but not as clean as other times i have stayed. Dirty pans in cupboards. Counters not wided very well. Drop something dehind a table and was shocked how dirty it was under furniture. There were towels but one small towel per person fir 3 days. Bring your own.
Stayed 2 nights in Feb 2023
Response from Property Valet on Feb 7, 2023
Thank you for your feedback, Lorna. We are happy to hear you were pleased with the condo and its location. These are some of the best for proximity to the hills and village! The fireplace in this unit is woodburning and for liability and safety reasons, we do not allow guests to use it. We regret to hear that the jacuzzi wasn’t working for your stay and that the unit was not as clean as one would expect for their stay. We have sent our team back in for a deep clean of the space following your departure. We hope for the chance to welcome you back again!

8/10 Good

Jerome, London

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Fireplace was great. Kitchen was well equipped except no coffee! One high wall had marks of food or vomit on it and should have been cleaned or painted, disgusting looking.
Stayed 3 nights in Jan 2023
Response from Property Valet on Feb 7, 2023
Thank you for your review, Jerome! We are happy to hear you found the kitchen well equipped! Not all of our homeowners provide coffee for guests, however, we can certainly bring your feedback to them and perhaps they will choose to offer this going forward. We brought in a ladder to wash the high wall that you are referring to so this food splatter has been addressed. Thank you again and we hope to welcome you back!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 9 nights in Dec 2022

10/10 Excellent

Shuhua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I’ll stay here again next time

10/10 Excellent

JANET

Liked: Amenities, property conditions & facilities
The condo was clean modern and spacious! Very quiet and the view of the ski mountain was amazing! Jaccuzzi wasnt hooked up , disappointing ,would have been the icing on the cake after a day of walking around the village!
Stayed 2 nights in Oct 2022

8/10 Good

Kyoung Yong

Stayed 2 nights in Sep 2022

10/10 Excellent

Regina

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except that we find the tv was placed too high and maybe if it's a bit bigger - a 65" will be much better. Other than that, we really enjoyed our stay👍
Stayed 2 nights in Sep 2022

10/10 Excellent

kaycee

Stayed 2 nights in Aug 2022

6/10 Okay

Shivani

Travelled with family and small children
Liked: Property conditions & facilities
This property needs some up grading . The bathroom is old , small ,and musky . The kitchen was modern. Overall my stay was nice .
Stayed 3 nights in Aug 2022

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The chalet was lovely. We had an issue with the front door (it was difficult to open) but it was resolved within a day. Property Valet answered all of our questions quickly and helped to ensure we had a very pleasant stay. We will most certainly come back again!
Stayed 4 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was good… will visit again
Stayed 2 nights in Jul 2022

10/10 Excellent

YOUSSEF

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable spacious
Stayed 2 nights in Jul 2022

10/10 Excellent

khanh

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very good
Stayed 2 nights in Apr 2022

10/10 Excellent

Nasrin

Travelled with family
Liked: Cleanliness, room comfort
We loved the cottage and everything was perfect 😊
Stayed 2 nights in Dec 2021