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Reviews of Hotel Posada Santa Bertha

3 out of 5
Hotel Posada Santa Bertha
Calle de Nezahualcóyotl 213, Col. Centro, Texcoco de Mora, MEX

Reviews

8.4

Very good

Rating 10 - Excellent. 40 out of 93 reviews" "
Rating 8 - Good. 35 out of 93 reviews" "
Rating 6 - Okay. 13 out of 93 reviews" "
Rating 4 - Poor. 1 out of 93 reviews" "
Rating 2 - Terrible. 4 out of 93 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mary

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen recibimiento, en excelente condiciones. Muy tranquilo y sereno. Se agradece para un descanso pleno.
Stayed 1 night in Feb 2024
Response from carmen on Feb 26, 2024
Nos complace saber que su estancia fue placentera, deseamos poder contar nuevamente con su visita. Saludos

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked it
Loved the hotel and people.. quiet nights, great location, easy transportation. Water pressure was always great. Bed was comfortable. Internet was in and out.. confusing since towers could be seen tight outside our room. A gym up stairs with relaxing views of the main square with the clock tower.
Stayed 1 night in Feb 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet place to stay
Really enjoy the hotel. their restaurant and the town. Centrally located. easy walking
Stayed 5 nights in Feb 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place in Texcoco
I loved it there.. tranquil. The yards are beautiful. The resturant excellent. The front desk was gracious and helpful in so many ways. Carrying luggage up and down. Immediatly running up an important document that I had forgotten. And arranging a refund when I had to leave early for a family emergency. Cant thank them enough! Check in was super easy. Just watch for an email from them right after you book. Fill out the required info and when you arrive you walk in and are handed your keys. I was even a couple of hours early and everything was ready for me. Black out curtains are great. Bed was extremely comfortable. I could just nestle into the confort. Internet is great. Location easy. Only thing I would say is bring an extention cord. Only one outlet in the bedroom and one in the bathroom. Crazily we always do travel with an extention cord. Lol who would have that that would be an essential in your luggage? Definitely loved this place and will be returning. I would l9ve to add photos but for some reason that option doesnt work for me.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jaime alejandro

Stayed 3 nights in Dec 2023

10/10 Excellent

Rachel, Santa Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very close to restaurants, coffee shops and the Mercado. Also, the staff is very friendly and helpful.
Stayed 2 nights in Dec 2023

8/10 Good

Ana María

Stayed 3 nights in Dec 2023

6/10 Okay

Mar

Travelled with family
Liked: Cleanliness, staff & service, amenities
La ubicación bien
Stayed 4 nights in Nov 2023

8/10 Good

Ulises

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Jose Luis

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Jose, Nitro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have visited this property previously. They have made room upgrades and the property (e.g. rooms and public areas) is always clean. They also have entrance surveillance after midnight.
Stayed 3 nights in Aug 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The space was very centric close to many of the important places of Texcoco. The staff, Fromm administration to maintenance were efficient, friendly and helpful.
Stayed 2 nights in Jul 2023

6/10 Okay

Victor

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean property and very safe place.
Stayed 1 night in Jun 2023

6/10 Okay

Martin, Highlands

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
There is no AC, noisy area.
Stayed 1 night in Mar 2023

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Big parcking lot
Stayed 1 night in Nov 2022

6/10 Okay

Elias, Roseville

Liked: Cleanliness
Disliked: Amenities
Just an ok 3 star hotel to spend the nite and continue your trip. Nothing fancy, nothing special. Staff does not worry about you, nor try to be friendly; they just give you an old style key for the room, a control for the (very small) TV in the room and ask you to leave no later than noon.
Stayed 1 night in Sep 2022

10/10 Excellent

carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay 👍👍
Great stay. Wished the beds were bigger but other than that everything was amazing. Hotel is located in súper central area within walking distance of many places.
Stayed 5 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique
Stayed 3 nights in Jun 2021
Response from Carmen on Jun 14, 2021
buenas tardes, le agradecemos muchas gracias

10/10 Excellent

Apc70, Denver Co.

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy limpio bonitos gardines la seguridad para tu vehículo excelente privado con casetas de vigilancia las 24 hrs. Very clean hotel, beautiful gardens, security for your vehicle, excellent private with security booths 24 hours a day.
Stayed 2 nights in Oct 2020
Response from Carmen on Oct 17, 2020
MUCHAS GRACIAS! Estamos para servirles vuelva pronto Lo esperamos!

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradecemos mucho la atencion de haber recibido a las 2:30 AM debido a que nuestro vuelo se retraso 4 horas. Muchas gracias. Excelente Hotel
Stayed 1 night in May 2024

2/10 Terrible

Mario Ramírez

Travelled with family
Disliked: Cleanliness, amenities
La peor noche de huésped que hemos tenido con unos borrachos al lado que alteraron el orden y no había teléfono en la habitación para reportarlo a la administración. Muy caro para el tipo de hospedaje
Stayed 1 night in May 2024

10/10 Excellent

Pablo

Business traveller
Liked: Cleanliness, staff & service, amenities
Los cuartos me parecen muy pequeños y el mobiliario (como el escritorio) ya son viejitos; la iluminación tambien es tenue pero relajante; sin embargo son habitaciones muy limpias y el trato del personal de recepción es excelente, por su amabilidad y resolución de dudas.
Stayed 2 nights in May 2024

10/10 Excellent

Diego

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar lindo cerca del centro
Stayed 1 night in May 2024

8/10 Good

Israel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel con los necesario para descansar y tranquilo. Se ve cuidado y bien atendido.
Stayed 1 night in May 2024

6/10 Okay

Maria dolores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me dieron habitación hasta el último rincón, pregunté porque si había reservado con mucha anticipacion y me respondieron que porque era preservación de expidia 😳 y no llegaba el Internet, las habitaciones sin ventilador. llegaba
Stayed 2 nights in May 2024

2/10 Terrible

Hugo

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the door of the bathroom didnot close, but it was functional.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tania

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación cerca de tiendas y farmacias.
Stayed 3 nights in Feb 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente servicio
Stayed 6 nights in Feb 2024

8/10 Good

Andrea

Liked: Staff & service, property conditions & facilities
Un poco alto el precio para el tamaño de la habitación
Stayed 3 nights in Feb 2024

4/10 Poor

Luis Fernando

Travelled with group
Disliked: Staff & service, property conditions & facilities
El personal es muy lento y no respetan la gorra de entrada de los huéspedes

8/10 Good

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo muy bien
Stayed 1 night in Jan 2024

10/10 Excellent

Victor Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ana Lilia

Stayed 1 night in Dec 2023

10/10 Excellent

Luz María del Carmen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

ALINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Ariadna

Stayed 1 night in Nov 2023

10/10 Excellent

REBEKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opcion, personal amable, lugar muy centrico
Stayed 1 night in Oct 2023

10/10 Excellent

Araceli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una excelente opción, un hotel bonito, limpio y tranquilo, hacia el interior poco ruido, el personal es muy amable y las habitaciones acogedoras.
Stayed 1 night in Sep 2023

8/10 Good

Fedra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

PEDRO JUAN

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo sitio, calor de 30 sin ventilador de pedestal o de techo, imposible dormir en esas condiciones, no es un lugar tan barato como para que no ofrezcan un sitio decente para descansar! Eviten la visita a toda costa por favor!
Stayed 1 night in Jun 2023

8/10 Good

Ambrocio

Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad esta bien, valdría la pena contar en las habitaciones con al menos algún tipo de ventilador para los días de calor
Stayed 3 nights in Jun 2023

8/10 Good

ANA ARACELI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Julia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muy limpio, muy agradable, personal muy amable. Estuvo dos noches, una de ellas demasiado ruido en el patio en la madrugada y muchísimo calor, no había forma de refrescar la habitación, por lo demás todo muy bien. Bastante recomendable.
Stayed 2 nights in Jun 2023

2/10 Terrible

VERONICA

Stayed 2 nights in Jun 2023

8/10 Good

CLAUDIA

Travelled with family
Liked: Cleanliness, staff & service
Es una buena opción
Stayed 1 night in May 2023

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Muy ruidoso
Stayed 1 night in May 2023