BBQ/picnic area

Reviews of TownePlace Suites by Marriott Tampa North/I-75 Fletcher

2.5 out of 5

Reviews

7.8

Good

Rating 10 - Excellent. 214 out of 490 reviews" "
Rating 8 - Good. 127 out of 490 reviews" "
Rating 6 - Okay. 68 out of 490 reviews" "
Rating 4 - Poor. 39 out of 490 reviews" "
Rating 2 - Terrible. 42 out of 490 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gregg

Liked: Staff & service, property conditions & facilities
Great value but the rooms have a bit of a musty odor to them Bring scented candles
Stayed 1 night in May 2024

2/10 Terrible

Racheal

Travelled with group
We left, the bathroom was not handicapped accessible. I even called to confirm before arriving.
Stayed 1 night in Apr 2024

2/10 Terrible

Tarun

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Staff is not at all Co-operative. Manager do not believe in reciprocation even multiple reminder. I would not recommend this hotel given my experience. I have stayed with family, with 2 young kids.

4/10 Poor

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very dated and not clean. The sink had a bug in it, there were 2 small blood stains on the wall, spider webs, grease stains on the cabinets, tub stained.
Stayed 1 night in Mar 2024

6/10 Okay

bianca

Stayed 2 nights in Mar 2024

2/10 Terrible

Tetry

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was absolutely disgusting the rooms were dirty the breakfast was horrible people outside loitering
Stayed 2 nights in Mar 2024

6/10 Okay

Tom

Travelled with family
Disliked: Staff & service, property conditions & facilities
Felt like it was painted and cleaned by members of a fraternity who had a “good enough I guess…” attitude. In addition, the outdoor pool was dirty and closed for an undisclosed reason, although that wasn’t mentioned prior to our arriving. On the first day, the burners at breakfast weren’t on for some reason, so the eggs and sausage were literally room temperature. (They were heated on the second day). The yogurt also was literally frozen the first day. It met our basic needs of a bed and a shower, but I would never actively recommend this to anyone I know.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jacqueline

Liked: Amenities, property conditions & facilities
I love the location where it’s peaceful and secluded with good parking.
Stayed 2 nights in Mar 2024

2/10 Terrible

Liz

Disliked: Cleanliness, amenities, property conditions & facilities
This place was horrible ! It was in an scary area and it was completely unkept! Our room door was broken the pool was closed ! It smelled terrible and I got a head cold from the condensation from the air condition in the room . I tried to get a refund from Expedia but instead they gave me 100 key cash which I may never use. Marriot needs to take their name off the place.
Stayed 3 nights in Mar 2024

2/10 Terrible

Carrie

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Couldn’t stay here. Left after 30 mins in the room. Toilet was clogged upon arrival. Picture was not on wall so there were holes in the wall, vents were disgustingly dirty, curtains had stains, sheets had stains, smell of mildew everywhere, water damage painted over all over ceiling, a table blocking a raid on door that was not a connecting door. Only positive was the kitchen was clean and nice. Couldn’t get a refund so had to spend $ to find a room at midnight somewhere else.
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Stayed 1 night in Feb 2024

6/10 Okay

Cari

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was dated and in slight disrepair (carpet was torn and coming up in places). Staff was good.
Stayed 3 nights in Feb 2024

8/10 Good

Steph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
4 stars
Stayed 1 night in Feb 2024

6/10 Okay

Frank

Liked: Cleanliness
Stayed 5 nights in Jan 2024

4/10 Poor

Olivia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s dirty
Stayed 2 nights in Jan 2024

6/10 Okay

Don

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Not that it's the front desks total fault, but neighbors are noisy and inconsiderate. One idiot clicked his lock button literally 30 times outside our ground level window over the course of the evening. Housekeeping has a policy to clean up your room every 3 days of your stay. We checked out on the fifth day and never saw anyone while we were there. Bottom line is I don't believe this facility is up to Marriotts standards.
Stayed 5 nights in Jan 2024

10/10 Excellent

Raji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and value, free parking with full sized kitchen.
Stayed 5 nights in Jan 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good room, friendly staff, good breakfast.
Stayed 1 night in Jan 2024

2/10 Terrible

Greg

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and Dishonest !!!!!!!
After spending a long day at Busch Gardens we arrived at the hotel around 7:30pm. Upon entering the room we found used wet towels in the bath floor and an unmade bed. The manager was not helpful and told us that any complaints would need to go to Hotels.com. Hotels .com contacted the hotel but our they would not provide a refund. I suggest avoiding this hotel if you like clean places and honest people.
Stayed 1 night in Jan 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Wendy

Stayed 2 nights in Dec 2023

2/10 Terrible

Soleana, Miami

Stayed 2 nights in Dec 2023

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Food was not so great. Like bare minimum
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Check in was fabulous but then it went down hill from there. First day at breakfast, we asked about syrup for waffles and got our head bit off. I noted the food trucks showed up that day so maybe delayed due to Christmas. Breakfast seemed better stocked the next day but attendant still had an attitude. Hall and entrance to our building smelled strongly of marijuana. Turned off lights to go to sleep Friday night, neighbors started singing Happy birthday at 10pm, lots of stories about run ins with law regarding drug use, inebriated. Called from phone in room and via cell phone to front desk several times but no one answered. Neighbors upstairs stomped repeatedly until bed time at which point they had rather loud intimate relations. Trash cans overflowing on property and while I understand limited maid service, our room was never serviced in 5 days.
Stayed 4 nights in Dec 2023

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very clean. Nice staff. Really recommend.
Stayed 2 nights in Dec 2023

2/10 Terrible

Lucia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It smell bad in the hall ways, the elevator did not work Properly our room was dirty and with bugs
Stayed 1 night in Dec 2023

8/10 Good

Steven

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort
A decent place at a decent price
I like having the suite with Kitchen when I’m in town for several days. The place is a bit dated—no USB ports, etc, and the breakfast is just ok. But overall, a decent place at a decent price.
Stayed 5 nights in Dec 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Rafael

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This place was very rundown, unattended, and smelled like marijuana. I was totally dissatisfied with the hotel and the fact that I had to make changes at 12 o’clock at night. I had to drive around with my family to look for an appropriate hotel, since I could not depend on Expedia anymore totally dissatisfied with the service totally dissatisfied with the hotel.
Stayed 2 nights in Dec 2023

6/10 Okay

Reanetta Ager

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
I didn't like the breakfast being at a minimum of choices. Not enough to choose from than the year 2021 when I stayed before. Breakfast not served in time. No one for house cleaning available for trash pickup.
Stayed 3 nights in Nov 2023

10/10 Excellent

Manthan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023

6/10 Okay

celestino

Business traveller
Liked: Cleanliness
Property was little old but fine. Breakfast was the worst of anyplace I have stayed
Stayed 1 night in Nov 2023

10/10 Excellent

Carlos Medina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay with family. Nice breakfast. Staff is very pleasant
Stayed 1 night in Nov 2023
Response from Yari Mendez on Nov 25, 2023
On behalf of the hotel staff, I want to thank you for sharing your feedback. It is important to hear positive feedback from our guest.We hope to welcome you again soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Guy Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Marcus

Travelled with family
Disliked: Staff & service
Stayed 4 nights in Nov 2023

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Shaun

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Michelle

Travelled with group
The property is ok. A bit far from where things are happening if that is what you are there for. Close to Busch Gardens though.
Stayed 3 nights in Oct 2023

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like is one of the entrance doors into the building to where our room was, it was broken. So we had to walk all the way down to the other door to enter the building and walk all the way down to the other end to get to our room..
Stayed 2 nights in Oct 2023

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Keith

Stayed 3 nights in Oct 2023

6/10 Okay

John

Business traveller
Disliked: Amenities, property conditions & facilities
The good is economical place to stay for Moffitt Hospital appointments. Location is quiet. Our 2 suites were functional, and with a full kitchen could again be economical for a longer term stay for those opting to buy groceries, cook, and eat in. The bad - cleanliness is below par and was covered up with strongly scented camouflage. Furniture stinks and needs to be replaced. Breakfast included was not edible or safe. (Pre-packaged plastic quiches and other options sitting in warming chafers was appalling.) We wouldn't even consider eating or drinking anything there. Was certainly not pool weather, but, pool should still be maintained. It was not. With 40 years of experience with Marriott, a little surprised Marriott still allows their name on it.
Stayed 1 night in Oct 2023

2/10 Terrible

diane

Travelled with family
sink leaking toilet leaking terrible smell dirty
Stayed 2 nights in Oct 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice staff, clean rooms, great breakfast
Stayed 2 nights in Oct 2023

2/10 Terrible

Rich

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled bad very musty and moldy. Carpet was very sticky and dirty. Pool was closed and has been for months.
Stayed 2 nights in Oct 2023

10/10 Excellent

Yacir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms, but no shuttle service
The staff, the room, and the breakfast were all wonderful. Roomy comfy and clean. However the pool is currently (and has been for months) closed and green. Also the theme park shuttle advertised prior to booking does not exist. Though I was disappointed about these 2 things (mainly the shuttle service bc busch gardens and adventure island charge $30 parking) my overall experience with the room and service overall remains highly satisfactory.
Stayed 1 night in Sep 2023

6/10 Okay

Alexandra

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The staff here was very nice and the area was quiet. The room seemed clean overall. The biggest issue is the property overall seems to have been neglected. The first thing you see when you pull up is a dark green pool full of algae. Additionally there was tape over the outside doors so they wouldn’t lock. There were stains on the curtains and the walls, the floor in the bathroom was warped from water damage, and the air conditioner smelled like mold when it turned on. There was still hair in the shower and one of the doors from the sink vanity had been broken off and stashed under the sink. This place needs a little attention. It wasn’t an awful stay by any means and the people were very nice.
Stayed 1 night in Sep 2023