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Reviews of Capital Hotel Nanjing

3 out of 5
Capital Hotel Nanjing
No.156, Sec. 4, Nanjing E. Rd, Songshan, Taipei

Reviews

8.0

Very good

Rating 10 - Excellent. 71 out of 253 reviews" "
Rating 8 - Good. 117 out of 253 reviews" "
Rating 6 - Okay. 50 out of 253 reviews" "
Rating 4 - Poor. 12 out of 253 reviews" "
Rating 2 - Terrible. 3 out of 253 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Liew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

2/10 Terrible

Shelly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smoke smell, horrible service, Not even a one star
1. Service is horrible. Very Rude front desk. When i told them the phone in our room does not work, they don't replace it until we were almost checked out of the hotel (our last day). 2. When I arrived to checked in, i need to pay for the whole stay. Usually you pay when you checked out, in this hotel, you need to pay when you checked in. 3. The rooms and the hotel has heavy cigarette smells. We were shown multiple rooms, and every single rooms has heavy cigarette smells, even though the hotel has a non-smoking policy for the whole hotels. 4. Room is dirty and carpet smells filthy. i have dust mites allergy. As soon as I entered the room, I cannot breath. 5. TV in our room does not work 6. Breakfast is so so. The food are not hot. Choices are very limited. 7. When I tried to borrow the wheelchair for my mom, they told us the wheelchair is only to be used inside the hotel and requires a 2000 NT deposit, and not to be taken outside. I have stayed in many other hotels, and they allow us to borrow wheelchair to be used outside of the hotel and without any deposits. Overall, it was a horrible stay and will not recommend to anyone. I won't ever go back to this hotel. I would rate this hotel a minus 5.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Same hotel same good services in 10 years
I stayed at this location once 10 years ago. I was surprised that it has been kept up its condition and service. I will go back again.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Spacious Room
The room was spacious, the bed was comfortable.
Stayed 1 night in Nov 2018

10/10 Excellent

Kim Meng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Capital Hotel NanJing 👍
Enjoy staying in Capitol Hotel NanJing! Hotel services are great and the bed is comfortable. Access to places around are easy and convenient with Metro, Buses and Taxi to chose from.
Stayed 6 nights in Jul 2018

8/10 Good

Kim Meng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy staying at Capitol Nanjing, will stay here again for my next Taipei trip. Been staying at this hotel for a couple of times before this trip. Good!
Stayed 4 nights in Jan 2018

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Thank you for choosing Capital Hotel.Hope to see you again

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good value
Thank you for choosing Capital Hotel.Hope to see you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and accomodatinghotel
Front desk personnel were very accommodating and accepted early check-in.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient but not clean
we stayed for one night only but will not return. Apart from location and friendly staffa at reception, the overall of the property is poor. Breakfast is below standard and staff at the restaurant is rude. Room was very ordinary and not that clean. Pillows and sheet has marks and turned yellow.

10/10 Excellent

Lily, Markham, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay
This is our second time stay at this hotel when we visit Taiwan. I was surprised to learn that they have the same hotel name as the other one across the street in the beginning, but the facilities and guest service are still excellent from my last stay. I would definitely book this hotel again for my next visit.

8/10 Good

carol, LA, California

Liked: Staff & service
very close to MTR
The service is good and price reasonable When I stay there is good for me

6/10 Okay

Tan, Singapore

Location of the hotel - convenient
I am relatively disappointed with the Wifi network. Unable to connect most of the time. Other than that, the hotel facilities and cleanliness are acceptable. Hotel staff in general are courteous except for the one that received me when I checked in, not so friendly. I have stayed in Songshan branch before, the facilities of the hotel there are better. I will not consider Capital Hotel Nanjing in my next trip.

8/10 Good

William, Calgary, Canada

Liked: Cleanliness, staff & service, room comfort
There is no heating in this hotel.
Staff is very friendly and helpful. I would specially mention Angel and Ivy. They are going out their ways to help and make our staying comfortable. Thanks.

8/10 Good

Mao, NY

Liked: Property conditions & facilities, room comfort
It was fair for the money spent.
This hotel is acceptable to the room rate offered.

10/10 Excellent

Chyi-Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Avro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel!
The Capital Hotel Nanjing is a surprisingly good hotel. The room was good sized, clean, and tidy. Got 2 bottled waters and complementry fruit every day. The wifi access was good. Staff was friendly. Good breakfast buffet selection with the sausages in water being the only non-preferred item. It provides excellent value.

8/10 Good

evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Marcus, San Jose

Disliked: Staff & service
OK stay
Hotel was ok, breakfast needs to be improved. Paid less than 100$ so value for money is good.

6/10 Okay

Thomas, USA

Liked: Cleanliness, staff & service
The front desk lady was very un-friendly;
Hotel is clean, location is good. The only thing is the front desk lady was un-friendly, However, in the evening there was a young man on duty, He is very friendly.

8/10 Good

edward, Roslyn, New York. USA

Liked: Cleanliness, staff & service, property conditions & facilities
OK
The quality of breakfast is ok. but can be better.

6/10 Okay

Verified traveller

8/10 Good

john, strood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be better when Metro opens
Thought it was close to a metro - Taipei Arena - but not yet open. Still cabs in Taipei are cheap. Hotel clean, tidy and pleasant helpful staff especially as I needed local A & E. Breakfast was nothing special but ok. Mostly Chinese in content but toast, cereals and fruit available.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Matched the description and reviews
Room wasn't big, but not small either. It had all the amenities needed for a short stay and the people at the service desk were efficient. The location of the hotel will be even better once the Nanking MRT line will enter service (later this year I think). Overall a good stay.

10/10 Excellent

Phil, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the money. Big room.

6/10 Okay

CHAN, HK

Liked: Staff & service
nothing special
Breakfast is fair and place is quite small and thus it is quite crowded during breakfast time

10/10 Excellent

Brian, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This is an excellent hotel if you're staying in the Songshan neighborhood. Very clean, well maintained, comfortable bed and bedding, and nice interior. Stayed for five days, probably the best room i've had for under $100. Will definitely be staying here again for future business trips. MRT subway line should be finished by the end of the year here as well.

10/10 Excellent

Mpatrick, Ho Chi Minh City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Upon our arrival, the front desk clerk spoke very good English and was very helpful in providing bus information so we could go to the Night Market. The next day she also gave us directions to the Zoo. The bed was extremely comfortable, as was the room and the amenities provided. We only had an opportunity to have breakfast 1 of the 3 mornings we were at the hotel. The one morning we did go to the restaurant, we were turned away because it was full. They called to our room when a seat was available. The breakfast was fair with several items empty, including milk and juice, and not being refilled. Overall, it was a nice stay, many things within long walking distance and friendly service.

8/10 Good

Steve, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If I have to sum it up in one word: adequate
The hotel is aging, but it's kept fairly clean and professional. The location is also ideal, as you can reach any place in Taipei within a short 10 to 15 minutes cheap cab ride. For the price, as someone who frequents a variety of hotels in Taipei, I'd say it offers good value.

8/10 Good

Barry AWOOGA

Liked: Cleanliness, staff & service, room comfort
Great for the price
The rooms are well sized for the price and very comfortable. Breakfast is perfectly adequate if a little uninspiring. Friendly staff who speak English well. Only minus is it's a little far from the metro - about a 15 minute walk. Still, it's easy to find the station, just take a right and head straight. Not far from Taipei 101 either. Recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
Clean and comfortable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Had a good time staying at this hotel. It was clean and comfortable. the staff was helpful and friendly. Would stay here again next time when we visit Taipei.

10/10 Excellent

chow, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, considerate and courteous staff.
Enjoyable.

10/10 Excellent

1238

Liked: Cleanliness, staff & service, room comfort
Very Good!!!
Very Good!!! Very Friendly!!! I will stay there next time!!!

10/10 Excellent

Southwind1986

Liked: Cleanliness, staff & service, room comfort
Lovely hotel with reasonable price
Hotel staffs are really helpful and most can speak English well. Near a lot of shops, restaurants, massage

10/10 Excellent

Southwind1986

Liked: Cleanliness, staff & service, room comfort
Lovely getaway hotel
Lovely and helpful staffs with some can speak English. Location is fantastic for dining, shopping, spa. Will stay here again. Love the interior Full of lights and MRT is only 15 min away.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient
This is a convenient hotel in a convenient location

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice rooms and location is good
The rooms are nothing spectacular, but they are in good condition and the bedding is comfortable. It is a boutique hotel so there isn't a huge number of staff, but at least 2 people at front desk. It is well located for the price, and only very short taxi rides to many places (i.e. central, as 101 is one direction and other parts of interest are another direction). It's not actually anywhere exciting itself though, so it's not for strolling; but there are plenty of small shops and restaurants close by however.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dong Hwa - Good but far from metro
The rooms are spacious and clean. Good service and free wireless internet. However the nearest metro station is 15 minutes walk away from the hotel.

6/10 Okay

Anonymous

Liked: Cleanliness, staff & service
Very cute interiors with oh so
Very cute interiors with oh so accommodating hotel staff. The main problem is that it is not accessible to the Taipei train station.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
We stayed for five days and we
We stayed for five days and we enjoyed the stay there hotel staff is very helpful, the tour operator picked us from the hotel even though they have not listed this hotel as a pick up point. Very close proximity to 101. This is value for money, would recommend to any traveller.

10/10 Excellent

NAM KYU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Ayk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
対応もよくしてくださいました。
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿品質很好。 停車場入口較小。
Stayed 1 night in Nov 2019

8/10 Good

Chingyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置很好
Stayed 1 night in Nov 2019