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Reviews of Radisson Blu Plaza Hotel Sydney

5 out of 5
Radisson Blu Plaza Hotel Sydney
27 O'Connell Street, Sydney, NSW

Reviews

9.4

Exceptional

Rating 10 - Excellent. 765 out of 1012 reviews" "
Rating 8 - Good. 171 out of 1012 reviews" "
Rating 6 - Okay. 35 out of 1012 reviews" "
Rating 4 - Poor. 21 out of 1012 reviews" "
Rating 2 - Terrible. 20 out of 1012 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay for Cruise ship travelers.
Stayed 2 nights in Jan 2024

10/10 Excellent

Artem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I regularly stay in this hotel when I travel. Best location, very friendly staff and great rooms. Overall best value place to stay if you are in CBD area.
Stayed 1 night in May 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attended a function. Great food, friendly staff & excellent service.
Stayed 1 night in May 2024

8/10 Good

Jago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A solid mainstay hotel. Its excellent location and friendly staff always make it a choice for business trips. Food could be better at breakfast and room service is a bit whatever.
Stayed 1 night in May 2024

10/10 Excellent

Charlie

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2024

10/10 Excellent

Harika

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Betty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was central to Circular Quay, room was spacious and clean. Buffet breakfast was great. Excellent service from staff.
Stayed 2 nights in May 2024

10/10 Excellent

katerina

Amazing
Stayed 1 night in May 2024

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Location was perfect to explore, rooms were spacious and the staff were helpful. Will stay again the next time we visit Sydney
Stayed 1 night in May 2024

8/10 Good

Frances

Stayed 2 nights in May 2024

10/10 Excellent

Heng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Russ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms with fantastic facilities. Excellent service as always
Stayed 1 night in May 2024

10/10 Excellent

Kay

Stayed 2 nights in Apr 2024

10/10 Excellent

Sahil

Travelled with family
Liked: Cleanliness, staff & service, amenities
Second visit to this hotel. Previous was 3 years ago. Still excellent. Very friendly service, clean hotel, good facilities and good location. Buffet breakfast is high quality and the indoor pool is a nice treat for the kids. This is now our hotel of choice in Sydney.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool, spa and steam room were great. Our room was spacious with TV access in excess.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality
Stayed 2 nights in Apr 2024

10/10 Excellent

Marina

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Harold

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were polished. The property was in tip top shape. The room was nice,clean and needs were dealt with quickly. We would definitely stay again!
Stayed 4 nights in Apr 2024

10/10 Excellent

Daryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful property. Room was clean & modern. Construction being done across the street was a bit cumbersome.
Stayed 5 nights in Apr 2024

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay in the center of Sydney
Stayed 3 nights in Feb 2024

6/10 Okay

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No one told us about the building work outside of our room..
Stayed 3 nights in Apr 2024
Response from Peter Tudehope - General Manager on May 8, 2024
Dear Debbie,Thank you for taking the time to share your feedback with Radisson Blu Plaza Hotel Sydney. We sincerely apologize for any inconvenience you experienced due to the ongoing construction work in the vicinity of our hotel. Ensuring our guests have a comfortable and enjoyable stay is of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard.Please know that we understand the impact that external factors such as construction can have on our guests' experience, and we strive to minimize any disturbances to the best of our ability. We regret that you were not informed about the ongoing building work prior to your stay.Your feedback is invaluable to us, and we will use it to review our communication processes to ensure that all guests are adequately informed about any potential disruptions during their visit.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future.Warm regards,Peter TudehopeGeneral ManagerRadisson Blu Plaza Hotel Sydney.

10/10 Excellent

Kristy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really easy check in. Really happy with the later check out time compared to other hotels. Really convenient location, close to trains and bus options, and within walking distance to attractions.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so helpful and couldn’t do enough for you. We had an amazing stay. Thank you Radisson xx
Stayed 5 nights in Apr 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Clemente, La Habra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with friendly staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Terri, Riverside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great assistance with guide to city and transportation
Stayed 2 nights in Apr 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 321 is very spacious and smartly furnished. Nothing’s lacking. We had an enjoyable and pleasant stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large well appointed room. Coffee available in the room was good quality. Bed was very comfortable.
Stayed 3 nights in Apr 2024

10/10 Excellent

GURTEJ SINGH

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in Apr 2024

10/10 Excellent

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed pre and post cruise. Loved the hospitality of everyone we came in contact with. Room was very comfortable, wished we could have stayed longer!
Stayed 1 night in Apr 2024

10/10 Excellent

Jerome

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, quality of hotel and experience is always top notch.
Stayed 1 night in Apr 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Walking distance to many of the tourist spots.
Stayed 2 nights in Apr 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Talal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved this hotel in Sydney. Cleanness, amenities, staff, and location is all superb. We would definitely stay here again!
Stayed 4 nights in Mar 2024

10/10 Excellent

Ka Wai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is very kind and helpful. They tried their best to offer early checkin. It was awesome aftera long haul flight. The hotel is very walkable to key sight seeing spots and is very close to punlic transport.
Stayed 4 nights in Mar 2024

10/10 Excellent

Mark, West Perth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay
Stayed 1 night in Mar 2024

6/10 Okay

DAN, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 10 nights in Mar 2024
Response from Peter Tudehope - General Manager on Apr 15, 2024
Dear Dan,Thank you for choosing to stay at Radisson Blu Plaza Hotel Sydney and taking the time to write the review on your experience with us.We are truly appreciated to know that you find our hotel location convenient during your stay in Sydney. However, it came to my attention that you rated your stay 3 out of 5 stars, and while we respect your feedback, we would greatly appreciate any additional comments or suggestions you might have regarding your experience. Your insights are invaluable to us as we continuously strive to improve and provide the best possible service to our guests.If there were any specific areas where we fell short of your expectations or if there are any concerns you would like to address, please do not hesitate to reach out to us. Your satisfaction is our top priority, and we are committed to addressing any issues you may have encountered during your stay.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience that exceeds your expectations.Warm regards,

10/10 Excellent

Michelle

Stayed 1 night in Apr 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sophia

Stayed 5 nights in Mar 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just loved the hotel. The staff was so friendly and accommodating especially the reception area - Tracy and Sabrina. There was nothing that was left to chance. From the time we arrived at the front door until we departed everything thing was perfect.
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very helpful and friendly. They went out of their way to get us a room early when we showed up in the morning well before normal check-in time.
Stayed 3 nights in Mar 2024

10/10 Excellent

Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our roomy was so lovely! It was a great location to access the Circular Quay area but also the CBD and Botanical Gardens Park. We were in Sydney for several days, and we were able to walk to all the top tourist attractions. The staff went above and beyond to make our stay was top-notch!
Stayed 3 nights in Mar 2024

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were recognized as VIP. If I could offer anything, it would be to clean mold in shower grout more frequently and have much faster coffee service in the restaurant.
Stayed 3 nights in Mar 2024

10/10 Excellent

Donna, Ypsilanti

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful.
Stayed 4 nights in Mar 2024

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Mar 2024

10/10 Excellent

Marsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived a day before a cruise out of Sydney. Very welcoming atmosphere in the hotel. Could have taken train from airport and walked to the hotel but it was raining heavily so we took a cab. Very pricey option. Hopefully we'll be taking train when we leave. Very close location to restaurants and other sights in the area. Will be staying here on our way back home! Highly recommend this hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around
Stayed 3 nights in Mar 2024